F 0919
Make sure that a working call system is available in each resident's bathroom and bathing area.
Level of Harm - Minimal harm
or potential for actual harm
Based on staff interview, resident interview, observations and resident medical record review, it was
determined that the facility failed to ensure the residents' right to call light access for two residents
(Resident #3 and Resident #4) out of eight residents observed during the survey.
Residents Affected - Few
The findings included:
During an initial tour of the facility which commenced on 1/13/25 at 10:00 a.m., Resident #3 was observed
sitting up in her wheelchair on the window side (left side) of her bed. There was no call light observed within
her reach. In an interview with Resident #3 conducted on 1/13/25 at 10:05 a.m., she was asked how she
would get the staff's attention if she needed anything. She stated I guess I'd push the button. Oh, wait this is
the TV remote. I don't know where the button is.
The call light was observed to be on the floor, on the opposite (right) side of her bed from where she was
sitting, out of her reach.
She was asked if she could reach her call light where it was. She smiled and said, No, how could I get
there? She was asked if her call light was usually within her reach. She stated, Not always. I can't reach it
now.
Photographic evidence obtained.
Employee A, a certified nurses' aide (CNA) entered the room at 10:17 a.m. He was asked if he was caring
for Resident #3 today. He stated yes. He was asked if she had access to a call light. He looked around and
stated, Oh, it's on the floor. He was asked to confirm the call light was out of the resident's reach. He stated,
When I made her bed earlier, I forgot it. I usually only work the weekends, so she is usually in bed when I
am working, and I usually attach her to her blankets. She got up today and I must have forgot it because I'm
not used to her being up.
A medical record review conducted for Resident #3 revealed:
An MDS (Minimum Data Set) admission assessment conducted on 12/27/24 revealed a Brief Interview for
Mental Status (BIMS) score of 10. A score of 8-10 suggests moderate cognitive impairment.
Further record review for Resident #3 revealed a care plan which showed:
Focus: (12/28/24): I have impaired balance and weakness. I have impaired cognition.
Goal: I will have no falls with current interventions through the next review date.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
106090
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106090
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Benderson Family Skilled Nursing and Rehab Center
1959 N Honore Ave
Sarasota, FL 34235
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0919
Interventions: Call light in reach when in bed and bedside chair.
Level of Harm - Minimal harm
or potential for actual harm
Focus: (12/28/24): I was admitted with occasional incontinence.
Residents Affected - Few
Goal: I will have no complications related to incontinence with current interventions through the next review
date.
Interventions: Call light in reach when in bed and bedside chair, remind to call for assistance with urge to
use the bathroom and answer promptly.
On 1/13/25 at 10:23 a.m., Resident #4 was observed in her room, lying in bed, awake with the television
on. Her call light was observed not within reach. It was observed clipped to back of the head of her
mattress. Resident #4 presented as unable to interview. She was saying words but not answering simple
questions correctly.
Photographic evidence obtained.
A medical record review conducted for Resident #4 revealed:
An MDS (Minimum Data Set) admission assessment conducted on 12/7/24 revealed a Brief Interview for
Mental Status (BIMS) score of 07. A score of 0-8 suggests severe cognitive impairment.
Further record review for Resident #4 revealed a care plan which showed:
Focus: (12/26/24) I was re-admitted with a decline in functional mobility related to increased weakness and
decreased balance from recent hospitalization for UTI (urinary tract infection), gastroparesis (delayed
gastric emptying), poor nutrition. I am under the care of Continuum Hospice. I do not want to get OOB (out
of bed).
Goals: My daily care needs will be anticipated and met by staff daily as evidenced by a clean,
well-groomed, and odor free appearance through the next review date
Interventions: Encourage the resident to use bell to call for assistance.
A policy regarding call lights was requested at the entrance conference. In an interview with the
Administrator on 1/13/25 at 10:44 a.m., she stated the facility does not have a policy. She stated this is
covered during orientation. She stated they are able to monitor call light answer times with their system,
which records each call light by room that is activated and how long in minutes it takes for the call light to
be answered.
In a second interview on 1/13/25 at 2:13 p.m., she was asked if the facility monitors call light placement to
ensure the call lights remain within the resident's reach. She provided documentation for Resident #1 and
stated they had kept track of this Resident's call light placement for approximately two weeks in response to
a family member's complaint that they call light was found out of reach of three occasions. The record
revealed this occurred April 22, 2024 through May 2, 2024. She was asked if there was any documentation
of any other call light placement audits. She stated no.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106090
If continuation sheet
Page 2 of 2