Health inspection·April 16, 2025

F 0550 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interviews, the facility failed to provide residents with a dignified existence and communication with staff in and outside of the facility for 3 of 4 sampled residents reviewed for resident rights (Resident #6, #7 and #8). The findings included: 1). In an observation conducted on 04/16/2025 at 2:00 PM on the second floor of the facility, the surveyor noted that the nurses' station was empty. The surveyor walked around for 45 minutes and never saw a staff member. There were 40 residents on this second floor unit. 2). In an interview conducted on 04/16/2025 at 2:35 PM Resident #6's wife stated that she can never get in contact with the facility staff when she calls, she always must come to the facility if she has a question which is never answered because it seems that no one ever has an answer. Resident # 6's wife further stated that she doesn't see nurses nor CNA's (certified nursing assistants) around during her visits. Record review revealed Resident #6 was admitted on [DATE] post CVA (cerebrovascular accident). His Brief Interview of Mental Status (BIMS) score was 11 on the 5-day Minjimum Data Set (MDS) with an Assessment Reference Date (ARD) of 04/01/25. This indicated mild cognitive impairment. 3). In an interview conducted on 04/16/2025 at 2:20 PM Resident # 7's wife stated that she would love to see staff members come into her husband's room to care for him because she comes in the morning and leaves in the afternoon and the only time that she sees a staff member is for med pass and at lunch. If they need anything, no one is around to help them. She further revealed that her husband has been waiting to see a speech therapist for days now. And that exactly today she got a call from her insurance company saying that the doctor came to see her husband, but she spent the whole day with the husband and didn't see any doctor come around. Resident # 7's wife also stated that it's pointless talking to the front desk because their answer is always: I will investigate and get back to you which never happens. Record review revealed Resident #7 was admitted on [DATE] post CVA. His BIMS score was 14 on the admission MDS with an ARD of 04/13/25. This indicated intact cognition for this resident. 4). In an interview conducted on 04/16/2025 at 2:30 PM, Resident #8 stated angrily that she spent the whole day trying to find social services from the facility phone with no success. Every time she calls the front desk she gets transferred to Social Services and no answer. Resident # 8 stated that (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 9 Event ID: 106091 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 106091 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/16/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Luxe at Wellington Rehabilitation Center The 10330 Nuvista Avenue Wellington, FL 33414 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)