F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
clinical and administrative record review and interviews, the facility failed to maintain an infection prevention
and control program designed to provide a safe, sanitary and comfortable environment and to help prevent
the development and transmission of communicable diseases and infections. This is evidenced by the
facility failure to follow the established protocols and policy and procedure regarding COVID outbreak
testing and follow-up.
Residents Affected - Some
The findings included:
Review of the facility's policy regarding Infection Outbreak Response and Investigation, Date Implemented
[DATE] and Date Reviewed/Revised [DATE] documented,
Outbreak Investigation:
a. When the existence of an outbreak has been established, an investigation will begin.
b. The Infection Preventionist will be responsible for coordinating all activities.
c. A case definition will be developed in order to identify other staff and residents who may be affected.
or ability to identify all close contacts, the facility should instead investigate the outbreak at the facility-wide
or group-level.
Broader approaches to testing may be required if the facility is directed by the jurisdiction's public health
authority, or in situations where all potential contacts are unable to be identified, are too numerous to
manage or when contact tracing fails to halt transmission.
Contact tracing or broad-based testing is recommended immediately (but not earlier than 24 hours after the
exposure) and, if negative, again 48 hours after the first negative test and, if negative, again 48 hours after
the second negative test. (this will typically be at day 1 ( where day of exposure is day 0), day 3 and day 5).
Review of the facility's records revealed that the facility had 5 (five) residents (Resident # 1, # 2, # 3, # 4, #
5) who tested positive for COVID on [DATE]; one staff in Activities tested positive for COVID on [DATE]; two
more residents tested positive on [DATE] (Resident # 6 and # 7); one additional resident tested positive for
COVID on [DATE], Resident # 8.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
106097
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106097
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/27/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hidden Lakes Senior Living Community
1006 33rd St
Vero Beach, FL 32960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
The surveyor requested the facility records for outbreak testing of residents and staff.
Level of Harm - Minimal harm
or potential for actual harm
An interview was conducted on [DATE] at approximately 3:00 PM with the Director of Nursing (DON). The
DON reported that the facility only tested those individuals who exhibited symptoms. She further stated that
COVID is not transmitted if you don't have symptoms. She further expressed that they no longer have to
conduct mass testing. The surveyor further inquired about the testing done regarding those individuals
identified as exposed to COVID positive residents or staff. She again stated that the facility only tested
those individuals who exhibited symptoms.
Residents Affected - Some
The surveyor reviewed with the DON on [DATE] the CDC recommendations.
The Centers for Disease Control (CDC) Overview of Testing for SARS-CoV-2, the virus that causes
COVID-19 documented:
Testing asymptomatic people who have had recent known or suspected exposure to SARS-CoV-2
Viral Testing is recommended for individuals who have been exposed to someone with COVID-19. People
who have had an exposure to someone known or suspected of having COVID-19 should be tested at least
5 days after the exposure. If symptoms develop before 5 days, they should get tested immediately.
Testing people who have recently tested positive, and recovered from COVID-19
If someone has had exposure to someone with COVID-19 and is asymptomatic, but has had COVID-19
within the past 30 days*, testing to identify a new infection is generally not recommended. If someone has
become newly symptomatic after having had COVID-19 within the past 30 days*, antigen tests should be
used to identify a new infection. If they test negative, they should repeat the antigen test following FDA
recommendations. The FDA recommends repeat testing following a negative result whether or not you have
COVID-19 symptoms.
If you receive a negative result, the test did not detect the SARS-CoV-2 virus at the time of that test.
If you have COVID-19 symptoms, test again 48 hours after the first negative test, for a total of at least two
tests.
If you get a negative result on the second test and you are concerned that you could have COVID-19, you
may choose to test again 48 hours after the second test, consider getting a laboratory molecular-based
test, or call your health care provider.
If you do not have COVID-19 symptoms and believe you have been exposed to COVID-19, test again 48
hours after the first negative test, then 48 hours after the second negative test, for a total of at least three
tests.
If you get a negative result on the second test, test again 48 hours after the second test.
If you get a negative result on the third test and you are concerned that you could have COVID-19, you may
choose to test again using an antigen test, consider getting a laboratory molecular-based test, or call your
health care provider.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106097
If continuation sheet
Page 2 of 6
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106097
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/27/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hidden Lakes Senior Living Community
1006 33rd St
Vero Beach, FL 32960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
If someone had exposure to another person with COVID-19, but the exposed individual has had COVID-19
within the past 31-90 days*, consider using antigen tests (rather than an NAAT, such as a PCR test) to
identify a new infection. They should get tested at least 5 full days after their exposure. If they test negative
with an antigen test, they should repeat the antigen test following FDA recommendations.
*The clock starts from the day the person is tested (not the day they received their positive test result) or
their original onset of symptoms, whichever came first.
An interview was conducted on [DATE] at 11:30 AM with the Public Health Preparedness Coordinator for
the county's health department. The surveyor initially questioned her generally regarding outbreak testing.
She explained about the recent rule changes regarding routine testing previously done in facilities had
expired. However in outbreak testing, the facilities are to perform contact tracing and test individuals who
were exposed to the COVID positive person. It is also recommended that repeat testing is done 5 days
later. The surveyor then questioned her about the practice of testing only if symptomatic. Symptomatic
individuals are to be tested immediately. Asymptomatic individuals are to be tested if they have been
exposed to the COVID positive person. If the exposed person is negative, then it is recommended that the
test is repeated on day 5. The surveyor also inquired about the asymptomatic people's ability of being
COVID positive and transmitting the virus to others. She confirmed that there is still the possibility of COVID
positive individuals not exhibiting symptoms but could still have the ability to transmit the virus to others.
She expressed that the probability is less than a symptomatic positive person but there it is still possible.
Thus she emphasize individuals utilizing the practice of universal precautions. The surveyor then
specifically asked her regarding the facility. She confirmed receiving the line listing of individuals who tested
positive and she was contacted by the Director of Nursing. The facility also had another outbreak in May
and one resident expired.
Further review of the facility follow-up revealed that Resident # 3 shared a room with Resident # 9, who was
admitted to the facility on [DATE] with a diagnosis of Acute Respiratory Failure. There was no testing
documented in the clinical record for the resident. However, interview with the Director of Nursing on [DATE]
in the afternoon, revealed that the facility tested the resident on [DATE] the results of that test was negative.
The facility then moved the resident to another room. However, the facility did not conduct any repeat
COVID testing of this resident.
Additionally, Resident # 8, who tested positive on [DATE] shared a room with Resident # 10. There was no
testing documented in the clinical record for the resident. However, interview with the Director of Nursing on
[DATE] in the afternoon, revealed that the facility tested the resident on [DATE], the results of that test was
negative. The facility again moved the resident to another room. Again the facility did not perform any repeat
COVID testing on Resident # 10.
Furthermore, review of the staff testing, revealed that the facility tested on e staff because she exhibited
symptoms.
The surveyor requested the facility's investigation and contact tracing from the [DATE] outbreak. The facility
investigation yielded that the spouse of Resident # 1 visited and exhibited symptoms and tested positive on
[DATE]. Resident # 1 was symptomatic with positive test on [DATE]. Resident # 1 and Resident # 2 shared
a room (room [ROOM NUMBER]) and attended therapy five (5) times a week in the room and in the
wellness center and was on Certified Nursing Assistant Assignment 3. Resident # 2 also tested positive on
[DATE]. Resident # 3 (room [ROOM NUMBER]) also attended therapy 5 times a
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106097
If continuation sheet
Page 3 of 6
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106097
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/27/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hidden Lakes Senior Living Community
1006 33rd St
Vero Beach, FL 32960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
week in the room and in the wellness center. The resident was on CNA assignment 1. Resident # 4 and
Resident # 5 shared a room (room [ROOM NUMBER]) and participated in therapy 5 times a week in the
room and in the wellness center. The residents were also on CNA assignment 1. Both residents were
symptomatic and tested positive on [DATE]. Two more residents Residents # 6 and # 7, who shared a room
(room [ROOM NUMBER]) and participated in therapy 5 times a week in the room, were symptomatic and
tested positive on [DATE]. The residents were on CNA assignment 1. Resident # 8 (room [ROOM
NUMBER]) was symptomatic, tested positive on [DATE]. The resident was on CNA assignment 1.
The facility identified 18 staff through contact tracing who were exposed to COVID positive residents (8
Licensed Staff, 7 Certified Nursing Assistant; 3 contract therapy staff) . One staff (Activities) was tested.
This staff exhibited symptoms and tested positive on [DATE]. Several staff test themselves on their own
because the facility did not offer testing. Additionally, the facility did not perform repeat testing of residents
who initially tested negative or offered the staff who self-tested a repeat test as recommended.
An interview was conducted with the Director of Nursing on [DATE] at 2:00 PM. She confirmed that the
facility did not test the 18 staff identified through contact tracing. The DON also reported the following
information regarding the Therapy staff: The full time Physical Therapist tested herself on [DATE] and
reported a negative test. The staff did not report experiencing symptoms. This test was not reported, nor did
the staff retest. The part-time Occupational Therapist did not test. The DON reported that the therapist had
a recent positive COVID test from another facility's identified outbreak. She was uncertain about the time
frame of the previous positive COVID test. Another therapist was pregnant and tested herself on [DATE].
She did not exhibit symptoms and the test results were not reported. The staff did not retest as
recommended.
The facility failed to follow their policy and procedure and the CDC recommendations regarding testing
during an outbreak, exposing the residents and staff.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106097
If continuation sheet
Page 4 of 6
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106097
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/27/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hidden Lakes Senior Living Community
1006 33rd St
Vero Beach, FL 32960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0883
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
clinical and administrative record review and staff interview, the facility failed to ensure the clinical record
provided documentation or evidence that each resident is offered a pneumococcal immunization, unless
the immunization is medically contraindicated or the resident has already been immunized; that the resident
or resident's representative was provided education regarding the benefits and potential side effects of
pneumococcal immunization; and that the resident either received the pneumococcal immunization or did
not receive the pneumococcal immunization due to medical contraindication or refusal. This failure is
evidenced by the review of 5 residents for immunizations history revealed that the facility failed to provide
evidence of offering the pneumococcal vaccine to 3 of 5 residents reviewed (Resident #4, #11, #12) and
failed to provide evidence of vaccinating 1 of the 2 remaining residents reviewed, when the resident
consented to receive the pneumococcal vaccine (Resident #10).
Residents Affected - Few
The finding included:
The facility's policy Infection Control - Influenza and Pneumococcal Immunization for Residents, date
06/08/22, documented regarding Pneumococcal Immunization:
1. Before offering the pneumococcal immunization, each resident and or resident representative receives
education regarding the benefits and potential side effects of the immunization.
2. Each resident is offered pneumococcal immunization, unless the immunization is medically
contraindicated, or the resident has already been immunized;
3. The resident and/or resident representative has the opportunity to refuse immunization; and
4. The resident's medical record includes documentation that indicates, at a minimum, the following:
i. That the resident or resident representative was provided education regarding the benefits and potential
side effects of
pneumococcal immunization; and
ii. That the resident either received the pneumococcal immunization or did not receive the pneumococcal
immunization due
to medication contraindication or refusal.
5. Pneumococcal immunization will be offered in accordance with most updated CDC immunization
algorithm.
1) Review of the clinical record on 09/26/23 for Resident #4 revealed that the resident was admitted to the
facility on [DATE]. Further review of the clinical record did not reveal evidence that the resident or her
representative was provided education and/or was offered the pneumococcal vaccine.
2) Review of the clinical record on 09/26/23 for Resident #12 revealed that the resident was admitted to the
facility on [DATE]. Further review of the clinical record did not reveal evidence that the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106097
If continuation sheet
Page 5 of 6
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106097
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/27/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hidden Lakes Senior Living Community
1006 33rd St
Vero Beach, FL 32960
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0883
resident or her representative was provided education and/or was offered the pneumococcal vaccine.
Level of Harm - Minimal harm
or potential for actual harm
3) Review of the clinical record on 09/26/23 for Resident #11 revealed that the resident was admitted to the
facility on [DATE]. Further review of the clinical record did not reveal evidence that the resident or her
representative was provided education and/or was offered the pneumococcal vaccine.
Residents Affected - Few
An interview was conducted on 09/26/23 in the afternoon with the Director of Nursing, who confirmed that
the clinical record did not provide evidence that the residents had been offered the pneumococcal vaccine.
4) Review of the clinical record on 09/26/23 for Resident #10 revealed that the resident was admitted to the
facility on [DATE]. Further review of the clinical record revealed a Pneumococcal Polysaccharide Vaccine
(PPSV23) informed consent signed by the resident on 02/07/22. Additional review of the clinical record
failed to provide evidence that the resident was administered the vaccine.
An interview was conducted on 09/27/23 in the afternoon with the Director of Nursing. She confirmed the
current clinical record did not provide evidence that the resident was administered the vaccine. She will
investigate further and inform the surveyor if located.
At the time of this writing, no further evidence was provided to indicate that the resident was administered
the vaccine.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106097
If continuation sheet
Page 6 of 6