F 0585
Level of Harm - Minimal harm
or potential for actual harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must
establish a grievance policy and make prompt efforts to resolve grievances.
Based on observation, record review and interview the facility failed to maintain evidence of investigation
and resolution of expressed grievances for 1 (Resident #60) of 6 residents reviewed for grievances.
Residents Affected - Few
The findings included:
Review of the facility's policy 'Grievances' (revised 10/30/19) read:
2. Grievances may be submitted orally or in writing; they may be submitted anonymously. The resident, or
anyone acting on their behalf submitting the grievance, should be encouraged to utilize the Grievance
Report.
When a grievance is submitted orally, the facility employee accepting the
grievance must document it on the Grievance Report.
5. The Grievance Official will document receipt of all grievances on the Grievance QAPI Log.
7. The Grievance Official will review the conclusion with the person investigating the grievance to determine
what corrective actions need to be taken.
8. The resident, or anyone acting on their behalf filing the grievance, will be communicated with regarding
the conclusion of the investigation and the corrective actions that will be taken.
On 2/1/21 at 10:30 a.m., in an interview Resident #60 said she was unhappy due to Certified Nursing
Assistant (CNA) Staff K assigned to her care. Resident #60 said she and her Power of Attorney (POA) had
asked numerous times that she be removed from CNA Staff K's assignment. She said CNA Staff K was
rough with her and had an attitude. She said it was most recently addressed the previous week.
On 2/2/21 at 11:37 a.m., in an interview Resident #60 said she was unhappy due to CNA Staff K being
assigned to her for the day.
On 2/2/21 at 11:50 a.m., observation of assignment board at the nurse's station showed CNA Staff K was
assigned to care for Resident #60.
On 2/2/21 at 1:04 p.m., during a telephone interview Resident #60's designated power of attorney (POA)
expressed concerns over CNA Staff K caring for Resident # 60. She said because of complaints
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
106102
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106102
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/04/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sarasota Point Rehabilitation Center
2600 Courtland Street
Sarasota, FL 34237
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Resident #60 felt uncomfortable with this CNA. The POA said she had taken the concern to the
Administrator numerous times, most recently the prior week. The Administrator said CNA Staff K would no
longer be assigned to care for Resident #60.
On 2/2/21 at 4:09 p.m., during an interview Social Services Director Staff V said he was working part-time
in facility and the Administrator had been handling grievances. SSD Staff V said the normal process dealing
with complaints and grievances was anyone can write a grievance. When he hears of a grievance in
morning meeting, he talks to the resident, identifies the matter, and hands it to appropriate authority to
address. Once the investigation is completed, he reviews it and then it would go to the Administrator.
On 2/2/21 at 4:50 p.m., during an interview the Administrator said he was not aware of any grievances
regarding staff members. He acknowledged he spoke with Resident #60's POA the prior week regarding a
concern involving a CNA but did not have a name and felt this was not a grievance.
On 2/2/21 at 5:33 p.m., during an interview the Administrator said he had just gone to speak with Resident
#60 who confirmed concerns regarding Staff K. He said if he had been told this last week, he did not take
notes of conversation, and did not feel it was a grievance. He says he did not write it down, but possibly
made staffing aware to remove her from schedule.
On 2/3/21 at 9:53 a.m., during an interview CNA Staff K said she has gone to Director of Nursing (DON)
numerous times regarding allegations made against her by Resident #60. CNA Staff K said the Unit
Managers and the scheduler were also aware of allegations made by Resident #60 against her. CNA Staff
K said the DON had told her that Resident #60 was on a lot of psych meds and to take a witness in when
dealing with her.
On 2/3/21 at 11:05 a.m., during an interview the Clinical Resources Coordinator Staff L said she was
responsible for making the schedule and she was not aware any resident in the facility had requested not to
have a certain CNA assigned to them.
On 2/3/21 at 11:15 a.m., SSD Staff V said he was made aware of a grievance regarding Resident #60 and
CNA Staff K last evening, at which time he went to speak with her.
On 2/3/21 at 11:27 a.m., during an interview Registered Nurse Unit Manager Staff S said it was very well
known Resident #60 had requested CNA Staff K not be assigned to her.
On 2/3/21 at 11:44 a.m., during an interview Licensed Practical Nurse Staff M said she was aware Resident
#60 on numerous occasions had requested CNA Staff K to not be assigned to her, and this had been
discussed many times with the DON over the past months.
On 2/3/21 at 1:27 p.m., during an interview the DON said she was made aware of an issue with Resident
#60 and CNA Staff K last Thursday or Friday, and it was addressed at that time. The DON said Resident
#60 never told her she did not want CNA Staff K to care for her, Resident #60 told the Administrator.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106102
If continuation sheet
Page 2 of 4
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106102
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/04/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sarasota Point Rehabilitation Center
2600 Courtland Street
Sarasota, FL 34237
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based on observation and staff interview, the facility failed to secure medications in 2 of 3 (Lido and Siesta
halls)) medication carts reviewed. The facility also failed to have a system of record keeping ensuring an
accurate inventory and reconciliation of controlled substances stored for destruction.
The findings included:
1. On 2/1/21 at 11:00 a.m., observation of the Lido 2 medication cart with Licensed Practical Nurse (LPN)
Staff U revealed five whole unidentified pills and four half tablets of unidentified pills in drawer of the
medication cart.
LPN Staff U confirmed the observation of loose, unidentified pills in the drawers.
Photographic evidence obtained.
2. On 2/1/21 at 11:42 a.m., the medication cart on the Siesta hall was observed unlocked and unattended.
Several staff and 2 residents were observed passing by the unlocked cart. The cart contained medications
used for residents on the Siesta hall.
On 2/2/21 at 11:47 a.m., the Director of Nursing confirmed the medication cart was unlocked and
unattended. She proceeded to lock the cart.
Photographic evidence obtained.
3. On 2/2/21 at 4:00 p.m., LPN Staff R was observed going into Resident #70's room to administer
medications. LPN Staff R left a medication card of Tizanidine (used to treat muscle spasms) 2 milligrams
unlocked, unattended and out of her line of vision on top of the Lido 2 cart. The medication was easily
accessible to several residents observed, walking or wheeling themselves past the unsecured medication.
4. On 2/3/21 at 11:30 a.m., the process for reconciliation and disposition of controlled substances was
reviewed with the Director of Nursing (DON).
The DON said she counted and reconciled each medication with the count sheet with the nurse then locked
all controlled substances in a file cabinet in her office. The DON said she was the only one with access to
the file cabinet. The pharmacist came in monthly to count and destroy the controlled substances with her.
The DON said she did not have a way to reconcile the medications or quantity of controlled substances in
the locked cabinet.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106102
If continuation sheet
Page 3 of 4
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106102
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/04/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sarasota Point Rehabilitation Center
2600 Courtland Street
Sarasota, FL 34237
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, clinical record review, and staff interviews, the facility failed to ensure its medication
error rate remained below 5%. Three errors occurred while observing five licensed nurses on two different
shifts with 27 medication administration opportunities. Three medication errors were identified resulting in
an 11.11% error rate. The failure to administer medications as per the pharmacy labeling and manufacture
guidelines placed the residents at risk for harmful errors, sub-optimal therapy, or pharmacological effects.
Residents Affected - Some
The findings included:
Facility policy SHCRC30004.01 Medication Pass Guidelines (revised 4/25/2017) specified The nurse is
responsible to read and follow precautionary or instructions on prescription labels and Check the Do Not
Crush list before crushing medications.
1. On 2/1/21 at 10:15 a.m., the Director of Nursing (DON) was observed administering nine different
medications to Resident #486 including Ventolin 90 micrograms inhaler (used to prevent and treat
shortness of breath), and Trelegy EL (100-62.5-25) inhaler (used for chronic lung conditions).
The DON handed the Ventolin to Resident #486 who inhaled two puffs without pausing between puffs.
The DON immediately handed the Trelegy to Resident #486 who inhaled one puff of the medication.
Review of the pharmacy label for the Ventolin inhaler revealed instructions to wait 1 minute between puffs.
**Photographic evidence obtained**
Review of the pharmacy label for the Trelegy inhaler revealed to rinse the mouth after using the Trelegy.
Rinsing the mouth and spitting out the water prevents oral thrush, a fungal infection of the mouth.
**Photographic evidence obtained**
On 2/3/21 at 11:30 a.m., in an interview the DON confirmed she did not instruct Resident #486 to wait one
minute between puffs of the Ventolin inhaler and did not instruct the resident to wait one minute between
use of the two inhalers. The DON confirmed she did not instruct Resident # 486 to rinse his mouth after
using the Trelegy inhaler as directed on the medication label.
2. On 2/3/21 at 9:15 a.m., Licensed Practical Nurse Staff U was observed administering eight medications
to Resident #27 including Aspirin Enteric Coated (coating to prevent stomach ulcers and bleeding and is
not to be crushed) 325 milligrams tablet. Staff U placed the enteric coated aspirin into a plastic pouch with
other pills to be administered and crushed them together. Staff U verified she crushed the enteric coated
aspirin.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106102
If continuation sheet
Page 4 of 4