Inspection·August 25, 2022

F 0645 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few social services tells them to revise them. When a revision is necessary, the MDS office goes into the portal and completes the necessary revisions. Both staff members agreed that Resident #50's PASARR form was not accurate. On 8/24/22 at approximately 2:35 PM, a group interview was conducted with the Director of Community Relations and the Admissions Coordinator. They explained that the central admissions office gets the PASARRs when the hospital sends them, and that the MDS office should be checking them for accuracy. On 8/24/22 at approximately 3:00 PM, Nurse X, MDS Nurse, provided an amended PASARR form for Resident #50 with corrections indicating that the resident had an intellectual disability. 8/25/22 at approximately 9:00 AM, an interview was conducted with the Director of Central Admissions who confirmed that social services was responsible for reviewing the PASARR forms for accuracy. A review of the facility's Preadmission Screening (PASSAR/PASSR) policy was conducted. The policy states that a Level II PASSR must be completed if the individual has a primary or secondary diagnosis of dementia or related neurocognitive disorder, or a suspicion or diagnosis of serious mental illness, intellectual disability, or both. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 106117 If continuation sheet Page 2 of 10 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 106117 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/25/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Olive Branch Health and Rehabilitation Center 8325 University Parkway Pensacola, FL 32514 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0692 Provide enough food/fluids to maintain a resident's health. Level of Harm - Minimal harm or potential for actual harm Based on record review, policy review and interview, the facility failed to obtain and document weekly weights as ordered by the physician for 1 of 2 residents reviewed for nutrition. (Resident #44) Residents Affected - Few The findings include: Review of Resident #44's medical record revealed a physician order dated 8/4/22. The order stated, monitor weekly weights on Tuesdays prior to dialysis; every night shift on Mondays for weight loss. Weigh prior to dialysis, with a start date of 8/8/22. Review of the documented weights in the electronic medical record, (EMR), under the weights/vitals section was conducted on 8/23/22 which revealed the last weight documented was on 8/3/22. The documented weight was 85 pounds. There were no further weights documented. A review of the MAR (Medication Administration Record) revealed a check mark and staff initials on the scheduled days for weight, but no weights were documented. On 8/23/22 at approximately 1:40 PM an interview was conducted with Staff B, LPN, (Licensed Practical Nurse), who stated she does not know much about the nursing unit and was not sure when Resident #44 should be weighed. Staff B confirmed the weights should be in the EMR, and confirmed there was no weight book, or weights anywhere other than the EMR. On 8/23/22 at approximately 1:59 PM an interview was conducted with Staff F, LPN, supervisor, who stated the nurses should be documenting the weights in the EMR. Staff F, LPN stated Resident #44 has weights completed when she is at dialysis, so the nurses would document those weights in the medical record. Staff F, LPN then stated the facility is having a difficult time getting the dialysis communication forms back from the dialysis centers and stated the communication forms or dialysis treatment records are filed in the resident's chart. Reviewed Resident #44 chart with Staff F. A dialysis communication form was found for 8/4/22 and for 8/13/22. There were no other communication forms in the record. Staff F, LPN stated she has to call the dialysis units to get the records. On 8/24/22 at approximately 9:39 AM an interview was conducted with the Registered Dietician who stated she recommended weekly weights for Resident #44, due the weight loss the resident sustained while in the hospital. The RD stated she has good communication with the dialysis center, and stated she calls the dialysis unit in order to obtain weights on Resident #44. On 8/24/22 at approximately 11:56 AM an interview was conducted with the DON, (Director of Nursing) who revealed if there is an order for weekly weights, she expects the resident to be weighed weekly, and the weight should be entered in the EMR. On 8/25/22 at approximately 9:29 AM a joint interview was conducted with the Administrator and the DON. The DON confirmed the facility is having a difficult time getting treatment documents from the dialysis units and stated sometimes they do not get the documents back for days to weeks. The Administrator stated the Registered Dietician was out the previous week, so they did not get weights from the dialysis unit. A review of the policy, Nutrition Protocol, no date, was conducted. The policy stated, all weights will be entered in the Electronic Medical Record on the MAR (Medication Administration Record) for daily/weekly weights or weight vital section in the EMR for admission/monthly weights. A review of the policy, hemodialysis, dated 1/2020 under section #10 revealed, The facility will utilize weights as provided by the Dialysis Center to establish weights to be maintained in the resident's clinical (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 106117 If continuation sheet Page 3 of 10 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 106117 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/25/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Olive Branch Health and Rehabilitation Center 8325 University Parkway Pensacola, FL 32514 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0692 record, unless otherwise indicated by physician's order or other clinical indication necessitating more frequent weights. Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 106117 If continuation sheet Page 4 of 10 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 106117 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/25/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Olive Branch Health and Rehabilitation Center 8325 University Parkway Pensacola, FL 32514 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0695 Provide safe and appropriate respiratory care for a resident when needed. Level of Harm - Minimal harm or potential for actual harm Based on observation, staff interview, record review and policy review, the facility failed to provide appropriate respiratory care by failing to change oxygen tubing at least weekly, failing to store respiratory equipment utilized for aerosol treatments in a clean container between uses, and failing to clean the filter on the oxygen concentrator for 1 of 2 sampled residents. (Resident #228) Residents Affected - Few The findings include: On 8/22/22 at approximately 11:45 AM, Resident #228 was observed, she was receiving oxygen via nasal cannula at 3 liters per minute by way of an oxygen concentrator. The filter on the back of the concentrator was covered with a thick layer of a dusty substance. (Photographic evidence obtained). The nasal cannula did not have a date and there was no storage bag for the oxygen tubing at the bedside. Resident #228 also had a nebulizer machine at her bedside. The nebulizer tubing and the attached aerosol mouthpiece were stored in the top drawer of the bedside table uncovered. The nebulizer tubing was not dated, and no storage bag was available for the nebulizer mouthpiece or the tubing. On 8/24/22 at approximately 4:35 PM, an interview was conducted with Nurse K, Licensed Practical Nurse (LPN), who explained that normally oxygen and nebulizer tubing is changed weekly by central supply staff. She stated that the tubing should be stored in a bag and marked with the date the tubing was changed. She further stated that central supply staff also check and clean the filters on the oxygen concentrators. On 8/25/22 at approximately 10:00 AM, an interview was conducted with the facility's interim Director of Nursing (DON). She explained that central supply staff change the oxygen tubing once a week. A storage bag should be labeled, and the tubing should be stored in the bag. The DON agreed that the filter should have been cleaned and there should have been storage bags available for storage and to identify when the tubing had been changed. A review of the facility's Cleaning and Servicing Nebulizer procedure dated February 2016 was conducted. The procedure states that nebulizer mouthpiece should be rinsed with water and allowed to air dry on a paper towel and stored in an approved container between uses. The policy also states that tubing should be replaced weekly. A review of the BIPAP/CPAP (bilevel positive airway pressure/continuous positive airway pressure) Devices/Non-Invasive Ventilation Devices procedure dated February 2016 was conducted. The procedure stated that washable filters should be cleaned once a week, more often if necessary. Tubing should be stored in an approved container between uses. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 106117 If continuation sheet Page 5 of 10 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 106117 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/25/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Olive Branch Health and Rehabilitation Center 8325 University Parkway Pensacola, FL 32514 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0697 Provide safe, appropriate pain management for a resident who requires such services. Level of Harm - Minimal harm or potential for actual harm Based on observation, interview, record review and policy review, the facility failed to appropriately manage post-surgical pain for 1 of 1 resident sampled for pain management. (Resident #235) Residents Affected - Few The findings include: On 8/24/22 at approximately 8:40 AM, an observation of Resident #235, during which he was grimacing in pain, restless, and tightly guarding his lower abdomen. He had difficulty moving up in the bed when Nurse H, Licensed Practical Nurse (LPN) tried to assist him up in the bed to take his medication. He complained of pain 10 on a 1-10 pain rating scale. Resident #235 said that the last dose of pain medication was given was about 1:00 AM, earlier that morning. He explained that he asked for pain mediation at about 4:00 AM and the nurse told him that he was out of the pain medication, and he has not had any medication since. At this time Nurse H, LPN explained that Resident #235 had run out of Oxycodone on night shift. The Controlled Medication Utilization Record showed that the last dose of Oxycodone 10 milligrams (MG) with Acetaminophen 325 MG had been signed out for Resident #235 on 8/24/22 at 1:14 AM, there were no more Oxycodone 10 MG with Acetaminophen 325 MG tablets in stock to be taken after that dose was given. Nurse H, LPN went to the nurse communication book and retrieved an unsigned prescription for Oxycodone 10 MG with Acetaminophen 325 MG tablet 1 tablet by mouth every 4 hours as needed. She explained that the new prescription had not yet been signed by a medical practitioner. At approximately 8:54 AM, Nurse H, LPN telephoned the medical provider and obtained an order to administer Acetaminophen 325 MG 2 tablets by mouth. She gave Resident #235 Acetaminophen (a non-narcotic pain reliever used to treat minor aches and pains) 325 MG 2 tablets by mouth. She explained to him that it would take a little time to obtain authorization from the medical provider and pharmacy before she could get the Oxycodone 10 MG with Acetaminophen 325 MG, but she would bring it as soon as the process was complete. The surveyor asked Resident #235 if he could rate what his pain was earlier when he asked for pain medication at approximately 4:00 AM. The resident stated that his pain level was about an 8 on the 1-10 scale at that time. Nurse H, LPN forwarded the unsigned prescription to the medical provider for signature. She completed the Pharmacy Request for Removal of Schedule II to IV Medication from the emergency supply and faxed it to the pharmacy. At 9:23 AM, the pharmacy approved the faxed request. Resident #235 was given Oxycodone 10 MG with Acetaminophen 325 MG 1 tablet by mouth for pain at approximately 9:30 AM. A review the resident's Medication Administration Record (MAR) for 8/2022 revealed that Nurse R, LPN had administered a dose of Oxycodone 10 MG with Acetaminophen 325 MG 1 tablet at 1:12 AM on 8/24/22. The resident's reported pain level was documented to be a 10 on a 1-10 scale at the time of administration. That dose of pain medication was documented to be effective on the Medication Administration Record (MAR). There was no additional documentation of medication or pain measures noted in the MAR until 9:30 AM on 8/24/22. A review of the physician orders was conducted for resident #235. He had an order to receive Oxycodone 10 MG with Acetaminophen 325 MG 1 tablet by mouth every 4 hours as needed for moderate to severe pain. The care plan for Resident #235 stated that he was at risk for experiencing pain related to co-morbidities and recent surgery. The goal for Resident #235 was that he would verbalize relief from pain or show no signs or symptoms of pain as evidenced by facial expression or other non-verbal signs of pain. The listed action steps included that nurses should observe and document type, location, severity, and pattern of pain/discomfort and notify medical doctor (MD) or nurse practitioner (NP) of change. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 106117 If continuation sheet Page 6 of 10 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 106117 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/25/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Olive Branch Health and Rehabilitation Center 8325 University Parkway Pensacola, FL 32514 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0697 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few On 8/25/22 at approximately 10:15 AM, an interview was conducted with the Interim Director of Nursing. She was notified that Resident #235 did not receive pain medication after requesting pain medication on 8/24/22 at approximately 4:00 AM. The resident reported that he was told by Nurse R, LPN that he was out of medication. He did not receive pain medication until approximately 5.5 hours later, and approximately 8 hours after his last dose. The DON explained that the nurse should have called the medical provider and pharmacy to get authorization to administer pain medication to the resident and that the information should have been documented in the resident's record. A review of the facility's Pain Management Policy dated 3/2020 was conducted. The policy stated that if the resident's pain is not controlled by the current treatment regimen the practitioner should be notified. The policy also stated that patient's pain should be reassessed regularly. The Administration of Drugs policy updated 10/2019 stated that if a drug is withheld the physician should be notified. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 106117 If continuation sheet Page 7 of 10 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 106117 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/25/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Olive Branch Health and Rehabilitation Center 8325 University Parkway Pensacola, FL 32514 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0698 Provide safe, appropriate dialysis care/services for a resident who requires such services. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Resident #131 Residents Affected - Some On 4/23/22 a record review was conducted for Resident #131. The resident receives hemodialysis treatments in the community on Mondays, Wednesdays and Fridays. The plan of care listed the intervention of communication between dialysis and facility to ensure the continuity of care. Returns with Dialysis Transfer Form when returning to the facility. The record review showed there were only two Dialysis Transforms. One for 8/1/22 and one for 8/19/22. On 8/24/22 at approximately 10:10 AM, an interview was conducted with Staff G, Registered Nurse and Assistant Director of Nursing, who stated there is an ongoing problem with dialyses not returning the forms. They have communicated with dialysis center to request the forms and are told they do not have to do that. A review of the policy Hemodialysis dated 1/2020 revealed the facility and the Dialysis Center should maintain regular communication and should a change in condition occur before or during the dialysis treatment, the sending facility should communicate the changes in needs to the receiving facility. Based on observations, record review and interview the facility failed to establish/maintain ongoing communication and collaboration with the dialysis facility, for 2 of 2 residents reviewed for dialysis services. (Residents #35 and #131). The findings include: Resident #35 A review of Resident #35 medical record was conducted which revealed an order for hemodialysis on Monday, Wednesday and Friday at 9:30 AM. Review of the admission Minimum Data Set, (MDS), dated [DATE] revealed Resident #35 received dialysis services. A review was conducted of Resident #35 paper chart, which failed to reveal dialysis communication forms, or dialysis treatment run sheets. An interview was conducted with Staff F, LPN, Supervisor on 8/23/22 at approximately 1:59 PM who stated the facility does not get the dialysis communication form back from the dialysis unit and stated she must call the dialysis facility to get the records faxed. Staff F, LPN stated the nurses should fill out the top of the dialysis communication form and send it to dialysis with the resident, then when the resident returns, the nurse should complete the bottom for the post treatment assessment, but further stated they are not getting the forms back. Staff F, LPN stated the nurses should take the vital signs and should assess the access site when the resident returns. A follow-up interview was conducted with Staff F, LPN, Supervisor on 8/24/22 at approximately 1:07 PM, who reviewed Resident #35 record and confirmed there were no dialysis communication form or dialysis treatment run sheets, and again stated the facility is having an ongoing problem receiving the communication from the dialysis center. A review of the outpatient dialysis services coordination agreement between the facility and dialysis unit, effective 6/1/18 was conducted. The agreement revealed under the subtitle, Mutual Obligations, both parties shall ensure that there is documented evidence of collaboration of care and communication between the Long-Term Care and End Stage Renal Dialysis Unit. (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 106117 If continuation sheet Page 8 of 10 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 106117 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/25/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Olive Branch Health and Rehabilitation Center 8325 University Parkway Pensacola, FL 32514 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0698 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some An interview was conducted with the DON and the Administrator on 8/25/22 at approximately 9:29 AM. The DON confirmed the facility has a difficult time receiving dialysis communication forms and confirmed the facility must call the dialysis unit in order to get the dialysis treatment run sheets. The DON stated unless there is someone at the dialysis center, they have a relationship with, they don't get the forms. The administrator was asked if management has intervened in resolving the communication concerns, and the administrator responded, what can we do, the residents need dialysis. The administrator stated the Registered Dietician can get weights because she has a relationship with the Registered Dietician. A telephone interview was conducted on 8/26/22 at approximately 10:05 AM with the Administrator of the dialysis center Resident #35 attends for treatment, who stated she has not seen any facility communication forms from the facility in a long while and further stated they are not allowed to complete the form. The administrator stated they can fax the dialysis treatment run sheet, but she has not had any requests for the documents. The administrator stated the dietician calls for weights, but she has not received any other calls. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 106117 If continuation sheet Page 9 of 10 Printed: 05/28/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 106117 B. Wing A. Building (X3) DATE SURVEY COMPLETED 08/25/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Olive Branch Health and Rehabilitation Center 8325 University Parkway Pensacola, FL 32514 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0756 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Based on record review and interview, the facility failed to ensure the consultant pharmacist's recommendations were acknowledged with action to be taken to address the recommendation for 1 of 5 residents reviewed for drug regimen. (Resident #35) The findings include: A review of Resident #35 record revealed a diagnosis of end stage renal disease with dependence on hemodialysis. A review of Resident #35 medication orders was conducted. The facility provided ordered medication Sevelamer and Cinacalcet, both are phosphate binders and Megestrol for appetite stimulation. A review of the consultant pharmacy recommendation dated 8/19/22 was conducted. The recommendation was related to Sevelamer and Cinacalcet, the recommendation was to monitor labs every six months. The recommendation was signed by the Advanced Practice Register Nurse, (APRN), however, the APRN did not acknowledge whether to accept or decline the recommendation. A review of the recommendation dated 7/28/22 was conducted. The recommendation was related to Megestrol with a notation the medication has minimal effect on weight and is associated with adverse consequences. The recommendation was signed by the Advanced Practice Register Nurse, (APRN), however, the APRN did not acknowledge whether to accept or decline the recommendation. An interview was conducted with the Director of Nurses (DON) on 8/25/22 at 9:29 AM, who confirmed the two pharmacy consultant recommendation were not acknowledged with a decline or accept recommendations. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 106117 If continuation sheet Page 10 of 10