F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review, the facility failed to provide assessment, and notification of physician for a
symptomatic resident having chest pain after cardiac surgery, for one of one resident reviewed for
hospitalizations, out of a total sample of 21 residents, (#20).Findings:
Residents Affected - Few
Resident #20 was admitted to the facility from an acute care hospital on [DATE] following aortic heart valve
repair surgery. She had diagnoses that included coronary artery disease (CAD), atrial fibrillation (A-Fib),
pulmonary fibrosis, asthma, and generalized muscle weakness.
Review of State Agency Form 3008 dated 10/29/25, revealed resident #20 was capable to make her own
healthcare decisions and was transferred to the skilled care facility for continuation of care and
rehabilitation services post aortic valve replacement.
Review of resident #20's medical record revealed a care plan initiated on 10/30/25 for risk of cardiac
complications related to diagnoses that included of A-Fib, CAD, arteriosclerotic heart disease, arrythmia,
and post cardioversion. The goal was for the resident to have no symptoms of acute cardiac event and
interventions included monitoring vitals and observation of the resident for symptoms of cardiac
complications, such as chest pain, abnormal pulse, and abnormal blood pressure. The care plan did not
specify what staff needed to do if the resident displayed cardiac complications.
On 1/21/26 at 12:17 PM, resident #20 stated, via phone interview, that she was admitted to the facility for
rehabilitation services and skilled nursing care after cardiac surgery. She said she believed the facility was
not appropriate for the level of care that she required. Resident #20 recalled on the early morning of
10/30/25 she was not feeling well, and her heart rate was elevated. She said she informed the nurse and
when her vitals were taken her blood pressure and heart rate were elevated. She said the nurse told her
they would wait to see if the blood pressure came down on its own, but the nurse did not seem concerned.
She stated she contacted her cardiologist, who recommended she go to the emergency room right away,
so she called emergency services (EMS) 911 and was transferred to the hospital. She said she preferred
not to return to the facility.
Review of resident #20's vitals summary dated 1/22/26, revealed on 10/29/25 at 7:41 PM, her blood
pressure (BP) was 123/62, heart rate (HR) 72, and oxygen saturations (O2 sats) on room air was 94%. On
10/30/25 at 10:50 AM, her BP was 150/100, HR 133, and O2 sats at 7:20 AM were 91%.
Signs of a failing heart valve replacement were usually similar to those experienced prior to receiving a new
valve. Some of the most common signs included: chest pain or discomfort, fainting or lightheadedness,
rapid heartbeats, and shortness of breath. It was recommended for patients to call 911 immediately as
these could be signs of a medical emergency, (retrieved from www.healthline.com on
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
106118
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106118
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/22/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Westminster Baldwin Park
2653 Lake Baldwin Lane
Orlando, FL 32814
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
2/02/26).
Level of Harm - Minimal harm
or potential for actual harm
Review of the resident's medical record revealed there was no change of condition assessment
documented or a nursing progress note to show the physician was notified, family was notified, and
emergency services were called after the abnormal vital signs on 10/30/25. The facility was unable to
provide any documentation regarding the event other than a baseline care plan and a handwritten order
from the Advanced Practice Registered Nurse (APRN) dated 10/30/25, that indicated, sent to ER
(emergency room) for evaluation of chest pain/hypertensive crisis.
Residents Affected - Few
On 1/22/26 at 11:00 AM, the Director of Nursing (DON) stated resident #20 was evaluated by the nurse
when she complained of chest pain and was transferred to the hospital immediately. She acknowledged
there was no documentation to show an assessment was completed by the nurse or that the nurse notified
the physician, family, and emergency services. She stated her expectation was for staff to recognize
changes in condition and prevent delays in care.
Review of the hospital records for resident #20 dated 10/31/25, revealed she arrived via EMS after she
called them due to heart palpitations.
The facility did not have a policy on changes in condition.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106118
If continuation sheet
Page 2 of 5
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106118
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/22/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Westminster Baldwin Park
2653 Lake Baldwin Lane
Orlando, FL 32814
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to maintain accurate and complete medical
records for 2 of 5 residents reviewed for hospitalization, of a total sample 21 residents, (#7 and #20).
Findings:
Cross reference F684
1. Resident #7 was admitted to the facility on [DATE] with diagnosis including one-sided paralysis and
weakness following stroke affecting left non-dominant side, , spontaneous hypotension, nerve pain and
osteoporosis.
A review of the resident's electronic medical record revealed a progress note dated 1/14/26 at 3:40 AM,
indicating that the resident was found kneeling on her floor mat beside her bed. The resident stated she
was trying to go to the bathroom, and she thought she could make it herself. The note detailed the resident
had no injuries and noted neurological checks were initiated.
Another progress note made later that day, on 1/14/26 at 11:54 AM, revealed the resident was transferred
to the hospital in an ambulance.
A review of resident #7's assessments revealed no change in condition or Situation, Background,
Assessment, and Recommendation (SBAR) assessment present that documented the event leading up to
the hospitalization on 1/14/26.
On 1/22/26 at 9:53 AM, the Director of Nursing (DON) acknowledged there was no documentation in the
resident's electronic medical record to describe the series of events that led up to the resident's transfer to
the hospital on 1/14/26. The DON stated that the resident had an acute change of altered metal status with
difficulty in her speech and was therefore transferred to the hospital. She confirmed there was no change in
condition assessment, nor a progress note documented about the event until it was brought to their
attention during the survey. The DON said her expectation was for the nursing staff to document a change
in condition assessment or a SBAR assessment at the time of the event. The DON explained that the
residents' medical record should tell a story and contain all of the information needed to tell the entire story.
2. Resident #20 was admitted to the facility from an acute care hospital on [DATE] following aortic heart
valve repair surgery. She had diagnoses that included coronary artery disease (CAD), atrial fibrillation
(A-Fib), pulmonary fibrosis, asthma, and generalized muscle weakness.
Review of State Agency Form 3008 dated 10/29/25, revealed resident #20 was capable to make healthcare
decisions and was transferred to the skilled care facility for continuation of care and rehabilitation services
post aortic valve replacement.
Review of resident #20's medical record revealed a baseline care plan dated 10/31/25 which stated,
resident transferred to the ER (emergency room) 10/30/25, verbal consent given.
Review of physician orders in resident #20's electronic medical record revealed no orders to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106118
If continuation sheet
Page 3 of 5
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106118
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/22/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Westminster Baldwin Park
2653 Lake Baldwin Lane
Orlando, FL 32814
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
transfer the resident to the hospital ER. During the survey, on 1/21/26 a paper copy of an order was
provided by the DON which had not been scanned into the system. The order, which was dated 10/30/25
and signed by the Advanced Practice Registered Nurse (APRN) stated, Sent to ER for evaluation of chest
pain/hypertensive crisis.
Resident #20's medical record revealed no skilled assessment, progress note, change of condition, or
hospital transfer note that provided an explanation for the resident's change of condition. The medical
record did not identify when the physician was made aware of resident #20's change in condition or
whether family was notified of her transfer to the ER.
On 1/22/26 at 11:00 AM, the DON acknowledged there was no documentation to show that an assessment
was completed by the nurse or that the nurse notified the physician, family, and/or emergency services. She
said the expectation was for staff to ensure documentation was accurate and complete.
The facility policy, Documentation Policy last revised June 2025, indicated each resident's medical record
should contain an accurate representation of the actual experiences of the resident and include enough
information to provide a picture of the resident's progress through complete, accurate and timely
documentation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106118
If continuation sheet
Page 4 of 5
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106118
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/22/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Westminster Baldwin Park
2653 Lake Baldwin Lane
Orlando, FL 32814
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to adhere to proper infection control practices
related to transmission-based precautions and personal protection equipment (PPE) use for 1 of 5
residents reviewed, of a total sample of 21 residents, (#4).Findings:Resident #4's was admitted to the
facility on [DATE] with diagnoses including infection to the skin and subcutaneous tissue, methicillin
resistant staphylococcus aureus (MRSA) infection, type 2 diabetes with nerve pain, bacteremia (bacteria in
the blood), and chronic kidney disease stage 3A.Review of a physician consult from 12/29/25 revealed at
the hospital prior to admission the resident's right ankle wound was cultured and tested positive for MRSA
infection.Review of resident #4's physician orders revealed an order to maintain contact isolation for MRSA
in the right foot which started on 12/24/25.MRSA is a type of staphylococcus bacteria that can be resistant
to several antibiotics and can be spread through contact from one person to another. MRSA can live on
hands and objects in the environment. Interventions like Contact Precautions aim at decreasing the
transmission of the bacteria to other residents or staff. Based on the current evidence, CDC recommends
the use of Contact Precautions for MRSA-colonized or infected patients, (retrieved from
https://www.cdc.gov/mrsa/about/index.html on 1/23/26).On 1/21/26 at 7:54 AM, Registered Nurse (RN) A
was observed at her medication cart outside resident #4's room. On the wall outside the resident room was
a contact precaution sign and a plastic container with PPE. The sign outside the room stated that everyone
must wear a gown and gloves before entering the resident room. RN A knocked and entered resident #4's
room without donning gloves nor a gown. She then placed the resident's cup of medication down on top of
his dresser which was located in the middle of the room. Resident #4 was seated in his wheelchair next to
the dresser. RN A then walked back towards the door, applied hand sanitizer and then donned gloves. She
then retrieved a gown from the plastic bin located on the outside of the room. After donning the gown, she
returned to the medicine cup on top of the dresser and administered the medications to the resident. The
nurse then disposed of the medicine cup and doffed PPE into a trashcan located by the residents door and
exited the room.On 1/21/26 at 8:53 AM, RN A stated for residents on contact isolation, staff were required
to don gloves and a gown before entering the room in order to prevent the spread of infection. She
acknowledged she applied a gown and gloves after she had already entered resident #4's room and placed
his medication cup on top of his dresser. She stated her hands were full so she needed to place the meds
down before she could gown up. She acknowledged she should have applied the gown before entering the
room.On 1/22/26 at 1:18 PM, while observing the location of the dresser in the residents room, the Director
of Nursing (DON) acknowledged RN A should have been wearing a gown and gloves before entering the
resident's room and placing the medication cup on top of his dresser.The facility policy titled
Transmission-Based (Isolation) Precautions (TBP) revised June 2025 indicated it was the facility's policy to
take appropriate precautions to prevent transmission of pathogens, based on the pathogens' modes of
transmission. TBP referred to the precautions implemented in addition to standard precautions that are
based upon the means of transmission in order to prevent or control infections. Contact precautions
referred to the measures that are intended to prevent transmission of infectious agents which are spread by
direct or indirect contact with the resident or the resident's environment.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106118
If continuation sheet
Page 5 of 5