Health inspection·April 9, 2025

F 0550 Level of Harm - Minimal harm or potential for actual harm Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Based on observations, record review, and staff interviews, the facility failed to honor the resident's right to dignity by leaving a urinary catheter bag uncovered for 1 of 2 residents reviewed for dignity. (Resident #50) Residents Affected - Few The findings include: Observations of Resident #50 were conducted on 4/6/25 at 1:07 PM, 4/7/25 at 11:48 AM, 4/7/25 at 3:06 PM, and 4/8/25 at 8:29 AM. During all observations, the resident was in bed and had a urinary catheter bag attached to the bedside. The catheter bag was not covered during any of the observations. Another observation of Resident #50 was conducted with the Director of Health Services (DHS) on 4/8/25 at 10:00 AM. The resident was in bed and facing the open doorway to her room. The urinary catheter bag was uncovered, attached to the bed, and visible from the doorway. At this time, the DHS stated the urinary catheter should be covered. A review of the resident's medical record revealed the resident had a current physician order for a urinary catheter. An interview was conducted with the Corporate Nurse Consultant (CNC) on 4/8/25 at 3:15 PM. The CNC reported the facility did not have a policy that refered to covering a urinary catheter. Page 1 of 8 106121 106121 04/09/2025 Pruitthealth - Panama City 3212 Jenks Avenue Panama City, FL 32405

F 0554 Allow residents to self-administer drugs if determined clinically appropriate. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, resident interviews, staff interview, record review, and policy review, the facility failed to ensure the interdisciplinary team assessed and determined residents were capable of self-administration of medications prior to allowing 3 of 20 sampled residents to self-administer medications. (Resident #16, #41, and #56) Residents Affected - Few The findings include: Resident #16 An observation of Resident #16 was conducted on 4/6/25 at 11:41 AM. The resident was up in a wheelchair in his room. A small medication containing 2 white pills was observed to be on the overbed table. (Photographic evidence was obtained.) Resident #16 was interviewed and indicated the pills were Tylenol. An interview was conducted with Employee F (licensed practical nurse) on 4/6/25 at 2:32 PM. She stated she did not leave the Tylenol at the bedside and the resident was assessed to self-administer only his eye drops. An interview was conducted with the Director of Health Services (DHS) on 4/7/25 at 12:59 PM. The DHS stated the resident reported a nurse brought him the Tylenol when he was in the restroom and he asked the nurse to leave them so he could take the Tylenol when he exited the restroom. He reported he forgot to take the Tylenol when he exited the restroom. A review of Resident #16's medical record revealed an observation form for self-administration of medications dated 8/9/24 indicating the resident was only allowed to self administer his eye drops. Resident #56 An observation of Resident #56 was conducted on 4/6/25 at 10:52 AM. The resident was sitting in a chair in his room. A bottle of [NAME] nasal spray was observed to be sitting on the bedside table. (Photographic evidence was obtained) At this time, the resident stated he purchased the nasal spray and was not sure if the nursing staff was aware he had the spray. He stated he had been administering the [NAME] nasal spray to himself. An interview was conducted with Employee F on 4/6/25 at 2:29 PM. Employee F stated the resident was not prescribed [NAME] nasal spray, medications were not supposed to be stored at the bedside, and the resident had not been assessed to self-administer the nasal spray. Resident #41: On 04/06/25 at 10:53 AM and 1:57 PM, Resident #41 was observed with a medicine cup with medications in it on the bedside table. (Photographic evidence obtained) On 04/06/25 at 02:30 PM, Employee F was interviewed regarding the medications at the bedside. She stated she was very busy at this time. 106121 Page 2 of 8 106121 04/09/2025 Pruitthealth - Panama City 3212 Jenks Avenue Panama City, FL 32405

F 0554 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few On 04/07/25 at 08:54 AM, Resident #41 was once again observed with a medicine cup with medication in it at the bedside table. Staff K, a Registered Nurse, was interviewed concerning Resident #41. She apologized and proceeded to remove the medications from the bedside table. On 04/07/25 at 01:20 PM, the Director of Health Services (DHS) was interviewed regarding the medications found at the bedside for two days. She stated that Resident #41 was not assessed for self-medication and this should not have occurred. On 04/07/25, a record review of Resident #41 confirmed there was not a physician order or a care plan for medication self-administration. Review of the facility policy for Self-Administration Assessment Form (revised 1/28/20) reveals each patient/resident who desires to self-administer medication is permitted to do so if the healthcare center's Licensed Nurse and physician have determined that the practice would be safe for the resident and the other residents of the healthcare center. If the resident desires to self-administer medications, an assessment is conducted by the Licensed Nurse to asses the individual's cognitive, physical, and visual ability to carry out this responsibility. Bedside storage of medications is permitted only when it does not present a risk to confused residents who wander into the rooms of, or room with, residents who self-administer. The manner of storage prevents access by other residents. 106121 Page 3 of 8 106121 04/09/2025 Pruitthealth - Panama City 3212 Jenks Avenue Panama City, FL 32405

F 0657 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Based on observations, record review, staff interviews, and policy review, the facility failed to revise the plan of care to reflect refusal of treatment for 1 of 2 sampled residents reviewed for limited range of motion. (Resident #35) The findings include: Observations of Resident #35 were conducted on 4/6/25 at 11:03 AM, 4/7/25 at 11:45 AM, 4/7/25 at 3:02 PM, and 4/8/25 at 8:34 AM. The resident was in bed and her left hand was observed to be contracted into a fist during the observations and no splint device was in place. Resident #35's quarterly minimum data set (MDS), with an assessment reference date (ARD) of 2/20/25, indicated that the resident has functional limitation in her range of motion of one upper extremity and that the resident was not receiving any therapy, range of motion services, splinting, or bracing. The diagnosis list revealed that the resident had a diagnosis of contracture to left hand added on 3/23/23. A review of the resident's plan of care dated 10/4/23 and revised 3/4/25 revealed that the resident required splint/brace assistance to her left elbow and hand. The restorative nursing intervention care plan indicated that staff should follow the guidelines of occupational therapy: check for any skin compromised areas, gently extend fingers, place finger separated palm protector hand splint on her left hand, tolerating up to 8 hours once a day. The care plan did not include any resident refusal of the splint treatment. An interview was conducted with Employee H (a Certified Nursing Assistant) on 4/8/25 at 8:51 AM. She stated that Resident #35's left hand was badly contracted and turned outward. The resident holds her left hand to her chest and has a fit if it is stretched. Employee H stated that most of the time she is not able to place the splints on the resident because the resident stated they hurt too much. She stated, at times, the resident's left hand had an odor if staff were not able to clean the hand. An interview was conducted with Employee J (the Registered Nurse in charge of restorative care) on 4/8/25 at 9:11 AM. She stated that Resident #35 was on the restorative program for splinting of the left hand and elbow. She stated that the resident does not like to wear the splints. She reviewed the point of care splinting documentation for the last 13 days and stated the resident had refused the splints on 5 days, the splints were applied 2 days, and the splints were not documented as performed for 6 days. An additional interview was conducted with Employee J on 4/8/25 at 11:14 AM. She stated that Resident #35 had, at times, refused the splints to the hand and elbow since the care plan was initiated in 2023. An interview was conducted with Employee I (the Licensed Practical Nurse in charge of care plans) on 4/8/25 at 11:23 AM. Employee I stated that, if the resident was refusing splinting, the care plan should have been updated to include her refusal of care. The policy for Care Plans (revised 7/27/23) states: Care Plan Review and Update: 1. Comprehensive care plans should be reviewed not less than quarterly according to the OBRA MDS 106121 Page 4 of 8 106121 04/09/2025 Pruitthealth - Panama City 3212 Jenks Avenue Panama City, FL 32405

F 0657 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few schedule, following the completion of the assessment. Care plan updates/ reviews will be performed within 7 days of each quarterly assessment, each acute change in condition, and as needed following each hospital stay. 2. Discontinued problems, goals or approaches should be indicated directly on the care plan. A line should be drawn through the discontinued item. Updates to the care plans should be made with any changes in condition at the time the change in condition occurred. For MatrixCare users, all updates are made electronically. 3. All updates to care plans are to be dated and signed. The Master Care Plan will be electronically updated and printed following the completion of Comprehensive OBRA assessments. For MatrixCare users, Care Plans are maintained electronically. 4. Care plans will be updated by nurses, Case Mix Directors (CMD), or any other interdisciplinary team member so that the care plan will reflect the patient/resident's needs at any given moment. 106121 Page 5 of 8 106121 04/09/2025 Pruitthealth - Panama City 3212 Jenks Avenue Panama City, FL 32405

F 0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. Level of Harm - Minimal harm or potential for actual harm Resident #39 Residents Affected - Few Observations of Resident #39 were conducted on 4/7/25 at 2:07 PM, 4/7/25 at 11:51 AM, and 4/7/25 at 3:09 PM. During these observations, the resident was in bed and an undated pink dressing was observed on her right lower leg. The resident was not able to recall when the dressing was last changed. Another observation of Resident #39 was conducted with the Director of Health Services (DHS) on 4/8/25 at 1:41 PM. The resident was in bed and continued to have an undated pink dressing on her right lower leg. At this time, the DHS confirmed the dressing was not dated and stated all dressings should be dated. A telephone interview was conducted with Employee G (licensed practical nurse) on 4/9/25 at 9:18 AM. Employee G stated she forgot to date the dressing she applied to Resident #39's leg on 4/7/25. A review of the resident's current physician orders revealed an order dated 4/3/25 to cleanse the wound on the right lower leg with normal saline, pat dry, and apply a dry dressing once a day on Monday, Wednesday, and Friday until healed. A review of the undated facility procedure for Dressing a Wound revealed that the dressing applied should be labeled with the date, time and initials of the individual who applied the dressing. Based on observations, interviews, review of the electronic medical record (EMR), and review of the facility's policies and procedures, the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice for 2 of 19 residents sampled. (Resident #295 and #39) The findings include: Resident #295 On 04/06/25 at approximately 03:39 PM, an observation was made of Resident #295's central venous catheter (CVC) (a long, flexible tube inserted into a vein, to deliver fluids, medications, and blood products) in the right upper extremity (RUE). The transparent dressing on the CVC was dated 3/27/25. On 04/07/25 at approximately 12:28 PM, Resident #295's transparent dressing on the CVC in the RUE still had a date of 3/27/25. When interviewed about it, Resident #295 stated, the nurse is supposed to change the dressing today. However, on 04/08/25 at approximately 09:54 AM, thes CVC dressing was still dated 3/27/25. The resident stated, yesterday the nurse told me she was going to have to find the supplies to change the dressing, but the dressing was not changed. On 04/08/25 at approximately 12:37 PM, an interview was conducted with Staff D, a licensed practical nurse (LPN). The LPN confirmed that the dressing on Resident #295's CVC in the RUE was dated 3/27/25. The LPN confirmed there was not an order in the EMR to change the dressing or orders for care of the central line. On 04/08/25 at approximately 01:05 PM, an interview with the Director of Health Services (DHS) was conducted. The DHS stated, when a resident is admitted with an intravenous catheter (IV) of any type 106121 Page 6 of 8 106121 04/09/2025 Pruitthealth - Panama City 3212 Jenks Avenue Panama City, FL 32405

F 0684 there should be orders to care for the IV. Level of Harm - Minimal harm or potential for actual harm During a review of active and discontinued orders in the EMR, no orders for care of a CVC or dressing changes for the CVC were found. A document found in the EMR named Patient Eval, dated 3/31/25 indicated IV access- (MIDLINE). (photographic evidence obtained). A document found in the EMR named 3008, which was a discharge summary and transfer form from the hospital to the long-term care facility dated 3/27/25, indicated Resident #295 had a Midline inserted 3/27/25. (photographic evidence obtained). Residents Affected - Few The facility policy named Central Infusion Access Devices (effective 11/25/2015, reviewed: 6/18/24 and revised 4/17/19) states that the dressing should be changed once a week, flushing all unused lumen per central vascular access device protocol. 106121 Page 7 of 8 106121 04/09/2025 Pruitthealth - Panama City 3212 Jenks Avenue Panama City, FL 32405

F 0761 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Based on observations and interviews, the facility failed to store all drugs and biologicals in locked compartments for 1 of 3 medication administrations observed on 4/8/2025. The findings include: On 4/8/25 at approximately 9:19 AM, an observation of medication administration was conducted with Staff A, a licensed practical nurse (LPN). The LPN began pulling medications for a resident. The LPN then left the cart in the hall with the cup of medication unsecured on top of the cart while she went into a resident's room to take her temperature. The LPN could not see the medication that was left unattended while she was in the room. When the nurse came out of the room, she acknowledged that she left the medications unsecured and outside of the locked compartment in the medication cart. 106121 Page 8 of 8