F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interview, the facility failed to ensure the resident's family/responsible party was notified
of falls, physician orders, and hospital transfer for 1 of 3 residents, Resident #1, reviewed for falls.
Findings include:
Review of Resident #1's clinical record documented the resident was admitted on [DATE] with diagnosis
including but not limited to unspecified fracture of the upper end of the right tibia, encounter for other
orthopedic aftercare, cellulitis (infection of the skin) of the right lower limb, repeat falls, abnormalities of gait
and mobility, muscle weakness, muscle wasting and atrophy (wasting of muscle).
Review of Resident #1's nurses note dated 5/22/2025 at 16:56 (4:56 PM) read Patient was seated on the
floor on her buttocks in front of her wheelchair with legs extended out in front of her. Patient denies hitting
her head. Able to move all extremities within normal limits.
Review of Resident #1's clinical record found it did not contain documentation of Resident #1's
family/responsible party being notified at time of fall.
Review of Resident #1 SBAR (Situation Background Assessment Response) Communication Form dated
5/22/2025 at 12:00 AM read . Resident was observed sitting on the floor in front of her WC [Wheelchair] .
son visiting 5/22/2025 12:00 AM.
Review of Resident #1's progress note dated 5/23/2025 at 01:00 AM read einteract SBAR for providers,
Situation: The change in condition (CIC)/s reported on this CIC evaluation are/were: fall .new test ordered
x-ray.
Review of Resident #1's clinical record found it did not contain documentation of Resident #1's
family/responsible party being notified of the fall and the physician's order for an x-ray.
Review of Resident #1's health status note dated 5/23/2025 at 14:41 [2:41 PM] read ARNP [Advance
Registered Nurse Practitioner] here to see resident new orders for Portable 3 view x-ray right knee, Dx
[diagnosis]: pain, portable d/t [due to] weakness/fall risk.
Review of Resident #1's einteract SBAR Summary for providers note dated 5/23/2025 at 20:40 PM [8:40
PM] read Transfer to hospital STAT [immediately].
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
106134
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106134
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lakes of Clermont Health and Rehabilitation Center
1775 Hooks Street
Clermont, FL 34711
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of Resident #1's clinical record found it did not contain documentation of Resident #1's
family/responsible party being notified of Resident #1's transfer to the hospital.
During an interview on 6/2/2025 at 07:10 PM the Director of Nursing (DON) stated, [Resident #1's name]
had two falls and I believe that both falls were on 5/22/2025. During the first fall the son was not notified.
When he came into the facility he was informed of the fall and that she had an additional fall at the same
time. With the last fall she had increased pain in her leg, so an X-ray was completed. It was the same
fracture that she had when she came into the facility, but the son wanted her to be transferred to the ER
[emergency room]. We transferred her. If the residents are responsible for themselves and are alert and
oriented x 4 [alert and oriented to person, place, time, and event], the facility does not have to contact the
family if a fall occurs.
During an interview on 6/2/2025 at 08:45 PM Staff A, License practical Nurse (LPN) stated, We do contact
the physician and family when patients fall.
During an interview on 6/2/2025 at 08:52 PM Staff B, LPN Supervisor stated, I remember [Resident #1's
name] had a fall and then she fell again. At neither time her son was not here, but I met the son I know he
knows. To be quite honest I am not sure if he was notified of the fall or not that is our protocol to notify
family. I don't want to say it was or it was not because I just responded to the call and will tell the nurse what
to do next. It is our protocol to call the family; we even call if the resident is alert and oriented. Family should
be notified when a fall occurs.
During an interview on 6/2/2025 at 9:14 PM the Administrator stated, The family should be notified anytime
a patient has a fall.
During a telephone interview on 6/3/2025 at 07:55 AM Staff E, LPN stated, I remember [Resident #1's
name]. She was found sitting on the floor; it was about one of two o'clock in the morning. When I came back
to work the next day the doctor sent her to the hospital because of her x-ray results. The doctor wanted her
to be sent out to the ER because of her x-rays. I did not call the son during the middle of the night to tell him
about the fall; I didn't ask her [Resident #1] if she wanted me to call her son, but I did call the doctor and
reported the fall and an x-ray was ordered. I am supposed to call the family, the doctor and the ADON
[Assistant Director of Nursing] and report the fall.
Review of the policy and procedure titled, Change in Condition issued 4/1/2022 read, It will be the policy of
this facility to notify the physician, family, resident, and/or responsible party/resident representative (as is
applicable) of significant changes in condition and providing treatment(s) according to the resident's wishes
and physician orders .11. Notify the family or responsible party/resident representative regarding the
resident condition change and need to send to hospital or notify emergency services for transport.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106134
If continuation sheet
Page 2 of 2