F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to
participate in experimental research, and to formulate an advance directive.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, record review, and interview the facility failed to accurately identify the code status for one
(#178) of the twenty-seven residents admitted to the facility.
Findings included:
A review of Resident #178's clinical chart revealed an admission date of [DATE], with diagnoses not limited
to hip fracture, Congested Heart Failure (CHF), Diabetes, and Lung cancer. An undated physician order
was identified inside the front cover that read Full Code. Located under the Advance Directive tab of the
chart was a Do Not Resuscitate Order, dated [DATE], and signed by both the resident and the Attending
Physician. The Agency for Healthcare Administration (AHCA), form 3008, dated [DATE], did not identify
Resident #178 had any Advance Care Planning, including a Do Not Resuscitate (DNR). A Social Service
note, dated [DATE], did not indicate Advance Directives had been discussed with the resident.
On [DATE] at 1:47 p.m. during an interview with Staff Member A, Licensed Practical Nurse (LPN), she
stated the code status of the residents were in the front of the chart and residents also had a DNR sticker
on the binder of their chart. Staff Member A confirmed Resident #178's chart did not have a sticker on its
binder.
During an interview with Staff Member C, LPN on [DATE] at 1:48 p.m., she stated staff check the front of
the chart for a DNR yellow sheet of paper or the 3008 should have it checked if they are a DNR. Staff
Member C reviewed Resident #178's clinical record and confirmed that the physician order in front of the
chart indicated the resident was a Full Code, and the resident also had a DNRO (Do Not Resuscitate
Order). She continued to review the resident's chart and said she did not know the resident's code status
and in case of an emergency she would have to notify the supervisor.
In an interview on [DATE] at 1:58 p.m. the Director of Nursing (DON) stated either the nurse or Social
Services should be confirming the code statuses of the residents. She reviewed Resident #178's chart and
said the code status would be the latest order. After additional review, the DON confirmed the Full Code
physician order was not dated, and the staff did not know the code status of Resident #178.
During an interview with the Social Service Director (SSD) on [DATE] at 2:05 p.m., she said she had an
intern working for her and stated, that they probably had put the DNRO in the chart. The SSD stated the
procedure was after the physician signed the yellow DNRO it was put into her binder until a physician order
was obtained, and then it was put into the clinical record. She confirmed there were
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 17
Event ID:
106138
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106138
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bridgewalk on Harden Health and Rehabilitation, LL
3110 Oakbridge Blvd E
Lakeland, FL 33803
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
times the physician signed a yellow DNRO, and a written physician order was not obtained at the same
time. The DON and the SSD confirmed Resident #178 did not have an order written to coincide with the
signed DNRO.
On [DATE] at 2:37 p.m. a telephone interview was conducted with Resident #178's Attending Physician,
who stated a telephone order for the DNR status may come a couple days later and obtaining one
depended on the facility. He stated he does not necessarily write an order for code status once he signed
the DNRO form. The Attending Physician stated his expectation was if the code status of the resident
changed the chart should reflect it.
The facility provided multiple copies of the policy titled Residents' Rights Regarding Treatment and Advance
Directives, copyrighted 2021 by The Compliance Store, LLC. The policy implemented [DATE] indicated that
it was the policy of this facility to support and facilitate a resident's right to request, refuse and/or
discontinue medical or surgical treatment and to formulate an advance directive. The policy identified that
On admission, the facility will determine if the resident has executed an advance directive, and if not,
determine whether the resident would like to formulate an advance directive and During the care planning
process, the facility will identify, clarify, and review with the resident or legal representative whether they
desire to make any changes related to any advance directives.
The policy, Cardiopulmonary Resuscitation (CPR) implemented [DATE], identified that it was the policy of
this facility to adhere to residents' rights to formulate advance directives. In accordance with these rights,
this facility will implement guidelines regarding cardiopulmonary resuscitation (CPR). The compliance
guidelines indicate if a resident experiences a cardiac arrest, facility staff will provide basic life support,
including CPR, prior to the arrival of emergency medical services, and: a. in accordance with the resident's
advance directives, or b. In the absence of advance directives or a do Not Resuscitate order, and c. If the
resident does not show obvious signs of clinical death (e.g., rigor mortis, dependent lividity, decapitation,
transection, or decomposition).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106138
If continuation sheet
Page 2 of 17
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106138
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bridgewalk on Harden Health and Rehabilitation, LL
3110 Oakbridge Blvd E
Lakeland, FL 33803
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0623
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman,
before transfer or discharge, including appeal rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, staff interview, and review of facility policy, the facility failed to provide the resident or
representative and the Office of the State Long Term Care (LTC) Ombudsman with detailed written notice of
discharge and hospital transfer for one (#28) of twenty-two sampled residents.
Findings included:
Review of Resident #28's record revealed admission to the facility on [DATE] with diagnosis that included
severe dementia, psychosis and agitation. A review of the interdisciplinary Progress Notes dated 11/1/21
indicated the resident was transferred to the hospital on [DATE] related to agitation and aggressive
behavior. Continued review of the record revealed a two page Nursing Home Transfer and Discharge Notice
with an effective date of 11/1/21 The form indicated the reason for transfer was The safety of other
individuals in this facility in endangered, and the section titled Notice given to: was blank. The notice did not
indicate it had been provided to the resident/representative or the LTC Ombudsman.
In an e-mail communication with the local office of the LTC Ombudsman dated 11/30/2021 at 10:10 AM,
concerns were identified related to consistently receiving discharge notifications from the facility. They
reported the notices are typically not completed properly.
In an Interview on 12/01/21 at 2:17 PM with the Social Service Director (SSD), she confirmed there was no
documentation of the resident/representative receiving all pages of the Nursing Home Transfer and
Discharge Notice. At this time the SSD said she could not confirm the appropriate notice was sent to the
resident/representative and to the LTC Ombudsman.
During an interview on 12/01/21 at 2:24 PM with the Nurse Consultant, she confirmed the documentation
was incomplete for the Nursing Home Transfer and Discharge Notice for Resident #28.
Review of the undated facility policy titled Transfer and Discharge (including AMA), under the sub-heading
of 7. Emergency Transfers/Discharges
j. Provide transfer notice as soon as practicable to resident and representative.
k. Social Service Director, or designee, shall provide notice of transfer to a representative of the State
Long-Term Care Ombudsman via monthly list.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106138
If continuation sheet
Page 3 of 17
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106138
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bridgewalk on Harden Health and Rehabilitation, LL
3110 Oakbridge Blvd E
Lakeland, FL 33803
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0625
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Notify the resident or the resident’s representative in writing how long the nursing home will hold the
resident’s bed in cases of transfer to a hospital or therapeutic leave.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interview, the facility failed to provide a bed hold notice to one (#28) of twenty-two
sampled residents at the time of transfer to the hospital.
Findings included:
Review of Resident #28's record revealed admission to the facility on [DATE] with diagnosis that included
severe dementia, psychosis and agitation. A review of the interdisciplinary Progress Notes dated 11/1/21
indicated the resident was transferred to the hospital on [DATE] related to agitation and aggressive
behavior. Continued record review revealed a Bed-Hold and readmission Policy Acknowledgement form; the
form was type-written but did not include documentation that indicated a signature or date the
resident/representative had acknowledged receipt of the form.
An interview was conducted on 12/01/21 at 2:17 PM with the Social Service Director (SSD). The SSD said
she was not responsible for bed-hold forms, and stated, the nurses complete that task when they are
transferring residents out to the hospital.
In an interview on 12/01/21 at 2:24 PM with the Nurse Consultant she confirmed the documentation was
incomplete. She reported the bed-hold policy was incomplete and the resident/representative signature was
missing.
Review of the undated facility policy titled Bed Hold Prior to Transfer revealed the following:
4. The facility will give written information concerning the bed-hold policies to the resident and/or resident
representative as part of the admissions packet and a signed and dated copy of the bed-hold notice
information will be kept in the resident's admission file.
Review of the undated facility policy titled Bed Hold Notice Upon Transfer revealed the following:
5. The facility will keep a signed and dated copy of the bed-hold notice information given to the resident
and/or resident representative in the resident's file.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106138
If continuation sheet
Page 4 of 17
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106138
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bridgewalk on Harden Health and Rehabilitation, LL
3110 Oakbridge Blvd E
Lakeland, FL 33803
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Ensure each resident receives an accurate assessment.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, record reviews, and interviews the facility failed to assess the skin appropriately and timely
for two (#3 and #5) of two residents reviewed for pressure ulcer care.
Residents Affected - Some
Findings included:
The admission Record of Resident #3 identified the resident was admitted on [DATE] with diagnoses not
limited to dementia and acute renal failure.
Resident #3 was observed on 1/19/22 at 10:46 a.m., lying in bed atop an air mattress set for normal
pressure. An area of the residents left leg, below the knee, was noted wrapped with rolled gauze, and an
island dressing attached to the posterior of the resident's right leg. Resident #3's skin appeared to be thin
and fragile, the skin on the resident's bilateral lower extremities appeared to have large areas of
reddish-purple coloring. An observation with Staff Member C, Staff Member F (CNA - Certified Nursing
Assistant), and Staff E Regional Minimum Data Set nurse (RMDS) on 1/19/22 at 10:46 a.m., revealed an
area to the mid coccyx which Staff C claimed as almost closed. An observation of Resident #3's left heel, at
11:09 a.m. on 1/19/22 revealed a flat blister which Staff C applied skin prep.
A review of Resident #3's physician order sheet, printed on 1/10/22 at 4:18 p.m., indicated that staff was to
conduct a skin sweep every week. A physician order, dated 1/3/22, indicated staff were to Apply skin prep
to left heel once a day for the indication of a blister and an additional order, dated 1/3/22, instructed staff to
float left heel while in bed related to a blister. A physician order, dated 1/10/22, instructed staff to Apply skin
prep to left heel once a day due to a Deep Tissue Injury (DTI).
During an interview, the RMDS stated, on 1/19/22 at 2:30 p.m., the Certified Nursing Assistant (CNA)
shower sheets were the weekly skin assessments and if any skin impairment was observed the CNA would
notify the nurse to assess the area. After reviewing the chart of Resident #3 she stated the first
documentation she found regarding Resident #3's heel wound was 1/3/22, when an order was obtained for
treatment.
During an interview on 1/19/22 at 3:09 p.m., the Unit Manager (Staff D) identified weekly skin assessments
for residents were to be done on one of the two shower days assigned to the residents. The Shower
Schedule indicated the resident was to have a shower on Wednesday and Saturdays.
A review with Staff D of Resident #3's Skin Evaluations, on 1/19/21, indicated a skin evaluation was
conducted by Licensed Practical Nurses (LPN), on 12/22/21, 12/29/21, and 1/5/22. The skin evaluations did
not identify the blister located on the resident's left heel had been noted on any evaluations. The skin
evaluation form did not indicate a weekly skin evaluation was conducted on 1/12/22. The January 2022
Treatment Record identified staff had completed a skin sweep for Resident #3 on 1/5 and 1/12/22.
The January 2022 Treatment Record for Resident #3 included undated instructions for staff to Float left (L)
heel and skin prep blister on L heel every (q) shift and as needed (prn). The treatment record indicated staff
had applied skin prep and floated the L heel since the 7 a.m.- 7 p.m. shift on 1/1/22.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106138
If continuation sheet
Page 5 of 17
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106138
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bridgewalk on Harden Health and Rehabilitation, LL
3110 Oakbridge Blvd E
Lakeland, FL 33803
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Level of Harm - Minimal harm
or potential for actual harm
On 1/19/22 at 2:58 p.m., Staff Members C and D reported they had checked in Medical Records and were
unable to locate any skin evaluations identifying Resident #3's left heel Deep Tissue Injury (DTI).
The progress notes, provided by the facility did not include a description of the blister located on the
Resident #3's left heel. A note, dated 1/8/22 at 4:15 p.m., indicated a Skin sweep performed.
Residents Affected - Some
The care plan for Resident #3 indicated the resident had an alteration in skin integrity. The interventions did
not include a skin assessment would be completed weekly and as needed. The care plan for the resident's
pressure injury did not include a weekly skin assessment would be completed.
The admission Record for Resident #5 indicated that the resident was admitted on [DATE], with diagnoses
not limited to dementia/Alzheimer's and hypertension (HTN). The clinical record indicated that the resident
was transferred on 12/26/21 to an acute care facility for evaluation and treatment following an unwitnessed
fall and returned to the facility on [DATE].
An observation was conducted, on 1/19/21 at 11:14 a.m., with Staff Member C, the RMDS, and Staff
Member G, Regional Nurse for Assisted Living Facility (ALF) of Resident #5's pressure ulcer wound care.
The observation revealed an open area to the resident's coccyx and a scabbed area to the left heel.
The physician's order sheet, printed on 12/20/21 and signed by the provider on 1/4/22 indicated staff were
to perform a skin sweep every week. The admission Evaluation and Interim Care Plan completed on
12/28/21 identified an open area to the coccyx area and scabs and bruising to bilateral upper and lower
extremities. A review of the resident's clinical record indicated one skin evaluation was not dated. The Unit
Manager (Staff D) (UM) confirmed, on 1/19/21 at 3:09 p.m., Resident #5 had not had a weekly skin
assessment completed since returning from the acute care facility on 12/28/21. A review of the Treatment
Record was conducted with the UM, and she confirmed nursing staff had documented a skin sweep had
been completed on 1/6/22 and 1/13/22.
The progress notes for Resident #5 indicated on 1/6/22 staff had documented that the resident had
suffered a skin tear to the right hand and a wound care order had been obtained. The notes on 1/6/22 did
not indicate a skin sweep had been completed. The progress note, dated 1/13/22, indicated the resident
was discussed in a meeting due to a fall and identified the resident had multiple wounds. The progress note
did not indicate a skin sweep was completed. A CNA Bath and Shower Documentation Sheet dated 1/10/21
indicated a skin impairment on the resident's coccyx and right shin. The Shower sheet did not include the
pressure injury to the resident's left heel and was signed by a licensed nurse.
A review of Resident #5's care plan indicated the resident had an alteration in skin integrity related to the
skin tear to the right inner shin. The interventions implemented on 1/19/22 instructed staff to complete a
skin assessment weekly and as needed. The care plan that identified that the resident had a coccyx
pressure injury, and that nursing staff should complete a skin assessment weekly.
The policy, Skin Assessment, copyrighted 2021, identified that It is our policy to perform a full body skin
assessment as part of our systematic approach to pressure injury prevention and management. This policy
includes the following procedural guidelines in performing the full body skin assessment. The Policy
Explanation and Compliance Guidelines indicated that A full body or head to toe, skin assess, etc. will be
conducted by a licensed or registered nurse upon admission/re-admission, daily
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106138
If continuation sheet
Page 6 of 17
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106138
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bridgewalk on Harden Health and Rehabilitation, LL
3110 Oakbridge Blvd E
Lakeland, FL 33803
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Level of Harm - Minimal harm
or potential for actual harm
for three days, and weekly thereafter. The assessment may also be performed after a change in condition
or after any newly identified pressure injury. The procedure included instructions to staff to
- Begin head to toe, thoroughly examining the resident's skin for conditions. Pay close attention to pressure
points, bony prominences, and underneath medical devices.
Residents Affected - Some
- Note any skin conditions such as redness, bruising, rashes, blisters, skin tears, open areas, ulcers, and
lesions.
The policy identified that the documentation of a skin assessment should include:
- date and time of the assessment, your name and position title.
- document observations.
- document type of wound.
- describe wound (measurements, color, type of tissue in wound bed, drainage, odor, pain).
- document if resident refused assessment and why.
- document other information as indicated or appropriate.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106138
If continuation sheet
Page 7 of 17
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106138
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bridgewalk on Harden Health and Rehabilitation, LL
3110 Oakbridge Blvd E
Lakeland, FL 33803
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, record review and interview the facility failed to provide appropriate nail care for one (#8) of
twenty-two sampled residents.
Residents Affected - Few
Findings included:
Review of Resident #8's record revealed admission to the facility on 9/10/21. Review of the Minimum Data
Set (MDS) dated [DATE] revealed a Basic Interview for Mental Status (BIMS) score of 15, indicating the
resident was cognitively intact, and the resident required extensive physical assistance of one person for
personal hygiene. A review of the resident's care plan dated 9/20/21 revealed he required limited to
extensive assistance with personal activities of daily living (ADLs).
During an observation and interview with Resident #8 on 11/30/21 at 11:31 AM he reported he had no use
of his right hand. An observation of the resident's hands revealed he had elongated nails on both of his
hands, which were noted to be approximately half an inch above the top of his fingers. The resident stated,
the staff are supposed to cut them, and said he does not like his nails long and would like them cut.
A subsequent observation of Resident #8 on 12/01/21 at 10:40 AM revealed the resident's nails on his
bilateral hands were still elongated. In an interview with the resident at that time, he stated, the nails still
need cutting.
During an interview on 12/01/21 at 10:51 AM with Staff D, Certified Nursing Assistant (CNA) she said on
the resident's shower days part of their task is to clean and trim the resident's nails. The CNA reports she
does not usually work on this resident's assigned shower days.
In an interview on 12/01/21 at 11:01 AM with Staff A, Licensed Practical Nurse (LPN), she said the CNAs
are not allowed to clip the residents' fingernails, but they should be filed if they are jagged or if the residents
ask for them to be trimmed.
An interview conducted on 12/01/21 at 11:08 AM with the Director of Nursing (DON) revealed the CNAs
should be looking at resident's nails on their shower days. The DON said either the nurse or the CNA
should be clipping the resident's nails unless the resident is diabetic. She reported it was her expectation
that resident nails were trimmed and clean.
Review of the facility policy titled Activities of Daily Living (ADL's) dated 9/10/21 revealed that
Care and services will be provided for the following activities of daily living:
1. Bathing, dressing, grooming and oral care;
Review of the facility policy titled Nail Care dated 9/10/21 revealed the following:
3. Routine cleaning and inspection of nails will be provided during ADL care on an ongoing basis.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106138
If continuation sheet
Page 8 of 17
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106138
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bridgewalk on Harden Health and Rehabilitation, LL
3110 Oakbridge Blvd E
Lakeland, FL 33803
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, record reviews, and interviews, the facility failed to ensure a pressure ulcer was assessed,
identified, and documented at the time of discovery, and wound care was provided in a sanitary manner for
one (#26) of four sampled residents.
Residents Affected - Few
Findings included:
A review of the admission record for Resident #26 revealed admission to the facility on [DATE], and
diagnoses not limited to Congestive Heart Failure (CHF), chronic Atrial Fibrillation (A-fib), and hypoxia. The
Skin Evaluation dated 10/29/21 indicated redness to the left buttock and on 11/12/21 there was redness to
the sacral/coccyx area. A review of the November 2021 Treatment Administration Record (TAR) indicated
that a Physician's Order dated 11/24/21, which instructed staff to cleanse wound on buttocks with Normal
Saline (N/S), apply Leptospeream honey, cover with Calcium Alginate, and cover with border gauze. The
TAR indicated wound care was not completed on 11/30/21. Continued review of Resident #26's clinical
record did not identify documentation of a wound assessment on 11/24/21, or that the resident's
representative had been notified of the wound.
In an interview on 12/1/21 at 1:23 p.m., the Education Consultant/Infection Control Preventionist (ICP)
stated documentation related to the wound was maintained in the office. At 1:25 p.m., Staff Member A,
Licensed Practical Nurse (LPN) joined the interview. She said the Wound Care physician came to the
facility every Monday and the floor nurses do their own wound care. After reviewing the resident's record,
the ICP and Staff A, LPN stated they were unable to locate any information regarding identification or
assessment of the wound.
On 12/2/21, the facility provided a Wound Evaluation Flow Sheet for Resident #26, dated 11/24/21. It
indicated during Week #1 an open area was evaluated that measured 2 x 1 x 0 and the wound was pink
and dry. The flow sheet indicated the wound was In-House acquired and the current treatment instructed
staff to cleanse wound on buttocks with normal saline (NS), apply honey, calcium alginate, and gauze every
day.
A review of a Wound Physician evaluation and summary, dated 11/29/21, indicated Resident #26 was seen
and evaluated. The summary identified a Stage 3 Pressure Wound of the Left buttock with a duration of
greater than (>) one day. The wound measured 3 x 2 x 0.2 centimeter (cm) with moderate serous
exudate, 20% slough, 30% granulation tissue, and 50% of other viable tissues. The evaluation indicated
that this wound is in an inflammatory stage and is unable to progress to a healing phase because of the
presence of a biofilm.
An observation of Resident's #26's wound care was conducted at 2:15 p.m. on 12/1/21. Staff Member A,
LPN was observed removing a pair of scissors from the cargo pocket of her pants and used them to cut a
piece of gauze tape. The scissors were placed on top of the other wound care supplies on a barrier atop of
the over-the-bed table in the resident's room. The staff member cleansed the wound, patted it dry with
gauze, ungloved, and used the scissors to cut through the unopened packaging of Calcium Alginate to
extract an approximate 1-inch x 1-inch square of the material. Staff A applied Medi-honey to the top of the
square of Calcium Alginate, placed it on the wound, and covered the wound with a 6x6 bordered dressing.
The staff member did not clean the scissors after removing them from her pants pocket, or before using
them to cut through the outside packaging into a sterile piece of Calcium Alginate. Staff A then used the
scissors to cut the gauze off the resident's right wrist. After
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106138
If continuation sheet
Page 9 of 17
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106138
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bridgewalk on Harden Health and Rehabilitation, LL
3110 Oakbridge Blvd E
Lakeland, FL 33803
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
ungloving and washing her hands, the staff member removed a second pair of scissors from the cargo
pocket of her pants. She cleaned the skin tear on the resident's right wrist with normal saline, patted it dry,
ungloved and then donned another pair of gloves. She used the second pair of scissors to cut a 1x1 piece
of Xeroform through the outside packaging. The staff member placed the Xeroform on the skin tear and
wrapped it with rolled gauze.
Residents Affected - Few
In an interview on 12/1/21 at 2:45 p.m., Staff A stated she had cleaned the scissors when I came in and
confirmed she had the scissors in her pocket during the shift until she had used them for Resident #26's
wound care. She stated, I probably should not have cut through the packaging of the Calcium Alginate and
Xeroform.
During an interview with the Director of Nursing (DON) on 12/1/21 at 3:15 p.m., she said she was aware of
the missing documentation related to Resident #26's wound. The DON reviewed the record for Resident
#26 and confirmed there was no documentation on 11/24/21 identifying that a wound had been discovered
and assessed. The DON stated scissors should be cleaned after removing them from a pocket as the
pocket was not a clean area. She stated if the scissors were not cleaned then they had been contaminated.
On 12/3/21 at 2:21 p.m., in an interview with the Nursing Home Administrator (NHA), she said she did not
believe the facility had a policy for pressure ulcers.
Review of the policy for Pressure Injury Risk Assessment, implemented 9/10/21, indicated that It is our
policy to perform a pressure injury risk assessment as part of our systematic approach to pressure injury
prevention. A risk assessment does not always identify who will develop a pressure injury but will determine
which residents are more likely to develop a pressure injury. The explanation of the policy indicated that a
Pressure injury risk assessments will be conducted by a licensed or registered nurse on
admission/re-admission, weekly times four weeks, then quarterly. Assessments may also be conducted
after a change of condition or after any newly identified pressure injury.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106138
If continuation sheet
Page 10 of 17
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106138
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bridgewalk on Harden Health and Rehabilitation, LL
3110 Oakbridge Blvd E
Lakeland, FL 33803
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review, interviews, observation, and policy review the facility failed to ensure appropriate dialysis
care and services were documented in the medical record for one resident (#27) of two dialysis residents in
the facility.
Residents Affected - Few
Findings included:
Record review for Resident #27 revealed admission to the facility on [DATE] with diagnoses not limited to
ESRD (end stage renal disease) and type 2 diabetes mellitus. A review of the Minimum Data Set (MDS)
assessment dated [DATE], Section O, Special Treatments, Procedures, and Programs, reflected Resident
#27 received dialysis. A review of Physician's Orders revealed an order dated 11/13/21 Cefepime 2 gm
[grams]/100 NS (normal saline). Activate, dissolve, and infuse over 30 minutes at a rate of 200 ml
[milliliters]/hour once daily three times weekly (Monday, Wednesday, Friday) after hemodialysis session.
Further review of the Physician's Orders revealed no order to monitor the dialysis access site.
On 12/01/21 at 9:41 AM an interview was conducted with Staff A, LPN (licensed practical nurse). Staff A,
LPN said the dialysis center gives Resident #27 his IV (intravenous) antibiotic for his diabetic ulcer during
dialysis. An observation of Resident #27 was conducted at that time. Staff A, LPN completed the facility's
section of the dialysis communication form, gave Resident #27 his medications, and she checked his lunch
bag in preparation for transport to dialysis. Resident #27 was observed in his wheelchair wearing a foam
boot on his right foot; he was clean, dressed, and groomed, and a wound vacuum was present in the
resident's right foot.
A review of Dialysis Communication forms for Resident #27 reflected the following findings:
-one dated 11/22/21, with the facility portion filled out. The section for the dialysis center was not
completed, including any pre and post dialysis weights, shunt site condition, or any labs or medications
completed during dialysis. The section on the bottom of the form for the facility to complete upon the
resident's return to the facility, was also not completed and blank.
-one form dated 12/1/21 reflected the facility had completed the pre-dialysis information at the top of the
form. The dialysis center communication was not completed including the section indicating medications
given during dialysis. The section on the bottom of the form for the facility to complete when the resident
returned, was also not completed and blank. The form did not indicate any labs or medications given during
dialysis.
-no additional Dialysis Communication forms were present in the medical record.
Review of the November Medication Administration Record (MAR) and Treatment Administration Record
(TAR) revealed no documentation related to assessment or monitoring of the dialysis access site. A review
of nurses' notes in the medical record also reflected the dialysis access site was not being assessed or
monitored.
At 11:25 PM on 12/02/21 an interview was conducted with the Director of Nursing (DON). The DON said
she was aware of the missing dialysis communication forms and had started education. The DON
confirmed there were only two forms in the resident's record. The DON also confirmed any medications
given
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106138
If continuation sheet
Page 11 of 17
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106138
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bridgewalk on Harden Health and Rehabilitation, LL
3110 Oakbridge Blvd E
Lakeland, FL 33803
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
at the dialysis center should be communicated with the facility.
Level of Harm - Minimal harm
or potential for actual harm
In a follow-up interview with the DON on 12/02/21 at 4:52 PM, she stated, there should be an order to
monitor the dialysis access site. There should be an order for dialysis. They need to monitor the access site
and it needs to be documented.
Residents Affected - Few
Policy review of the policy, Hemodialysis, dated 9/10/21, reflected the following:
Policy:
This facility will provide the necessary care and treatment, consistent with professional standards of
practice, physician orders, the comprehensive person-centered care plan, and the resident's goals and
preferences, to meet the special medical, nursing, mental, and psychosocial needs of residents receiving
hemodialysis.
Purpose:
The facility will assure that each resident receives care and services for the provision of hemodialysis
and/or peritoneal dialysis consistent with professional standards of practice. This will include:
The ongoing assessment of the resident's condition and monitoring for complications before and after
dialysis treatments received at a certified dialysis facility.
Ongoing assessment and oversight of the resident before, during and after dialysis treatments, including
monitoring of the resident's condition during treatments, monitoring for complications, implementation of
appropriate interventions, and using appropriate infection control practices, and
Ongoing communication and collaboration with the facility regarding dialysis care and services.
Compliance guidelines
2. The facility will coordinate and collaborate with the dialysis facility to assure that:
C. Documentation requirements are met to assure that treatments are provided as ordered by the
nephrologist, attending practitioner, and dialysis team; and
D. There is ongoing communication and collaboration for the development and implementation of the
dialysis care plan by nursing home and dialysis staff.
4. The licensed nurse will communicate to the dialysis facility via telephonic communication or written
format, such as a dialysis communication form or other form, that will include, but not limit itself to:
a. Timely medication administration initiated, held, or discontinued by the nursing home and or dialysis
facility
b. Physician/treatment orders, laboratory values, and vital signs;
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106138
If continuation sheet
Page 12 of 17
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106138
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bridgewalk on Harden Health and Rehabilitation, LL
3110 Oakbridge Blvd E
Lakeland, FL 33803
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Level of Harm - Minimal harm
or potential for actual harm
e. Dialysis treatment provided and resident's response, including declines in functional status, falls and the
identification of symptoms that may interfere with treatments;
F. Dialysis adverse reactions complications and/or recommendations for follow up observations and
monitoring, and or concerns related to the vascular access site.
Residents Affected - Few
7. The nurse will monitor and document the status of the resident's access site upon return from the dialysis
treatment to observe for bleeding or other complications.
11. The nurse will ensure that the dialysis access site (e.g. AV shunt or graft) is checked before and after
dialysis treatments and every shift for patency. By auscultating for a bruit and palpating for thrill. If absent
the nurse will immediately notify the attending physician, dialysis facility and/or nephrologist.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106138
If continuation sheet
Page 13 of 17
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106138
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bridgewalk on Harden Health and Rehabilitation, LL
3110 Oakbridge Blvd E
Lakeland, FL 33803
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations, record review, interviews, and policy review, the facility failed to ensure the
medication error rate was below 5% for three residents (#4, #11, and #18). Seven errors were identified
during thirty-three opportunities, resulting in an error rate of 21.21%.
Residents Affected - Some
Findings included:
Resident #11 was admitted to the facility with a diagnosis of adult failure to the thrive, according to review of
the face sheet in the admission record.
An observation was conducted on 12/01/21 at 9:50 AM with Staff A, Licensed Practical Nurse (LPN) during
medication administration for Resident #11. Staff A, LPN poured medications including Aspirin 81 mg
[milligram], Citalopram 20 mg, Folic Acid 1 mg, Gabapentin 100 mg, Memantine 10 mg, and Tolteridine 2
mg into a medication cup; there were six pills in the medication cup. Next, Staff A, LPN performed hand
hygiene, and administered the medications to Resident #11.
Review of the physician's orders for Resident #11 reflected there were seven scheduled medications, as
follows:
-aspirin chew 81 mg chew and swallow one tablet by mouth daily, 9:00 AM
-carvedilol tab 3.125 mg by mouth twice daily 9:00 AM
-citalopram tab 20 mg by mouth once daily 9:00 AM
-folic acid tab 1 mg by mouth once daily 9:00 AM
-gabapentin cap 100 mg by mouth once daily 9:00 AM
-memantine tab Hcl 10 mg by mouth twice daily 9:00 AM
-tolteridine tab 2 mg by mouth once daily 9:00 AM
Review of the Medication Administration Record (MAR) reflected Staff A, LPN signed (indicating
administered) the carvedilol which not administered during the observation, and did not sign (indicating not
administered) the aspirin.
Review of the face sheet for Resident #4 reflected she was admitted to the facility with a diagnosis of
dementia.
On 12/02/21 at 9:19 AM an observation was conducted with Staff C, LPN. Staff C, LPN performed hand
hygiene, and administered a 50 mg tablet of zinc to Resident #4.
Upon review of the physician's orders in the medical record, the following order was discovered:
-zinc cap 220 mg one capsule daily by mouth
On 12/02/21 at 4:48 PM in an interview with Staff C, LPN she said the only zinc available in the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106138
If continuation sheet
Page 14 of 17
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106138
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bridgewalk on Harden Health and Rehabilitation, LL
3110 Oakbridge Blvd E
Lakeland, FL 33803
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
medication cart was a 50 mg tablet. Staff C, LPN also confirmed the order was for 220 mg.
Level of Harm - Minimal harm
or potential for actual harm
Review of the face sheet in the admission record for Resident #18 reflected a diagnosis of chronic A fib
(atrial fibrillation).
Residents Affected - Some
On 12/02/21 at 9:35 AM an observation was conducted during medication administration for Resident #18
with Staff B, LPN. Staff B, LPN performed hand hygiene and poured medications for Resident #18 that
included Eliquis 5 mg, Furosemide 40 mg, Loratadine 10 mg, Magnesium oxide 400 mg, Mucinex 600 mg,
Olanzapine 2.5 mg, Potassium Chloride 10 meq [milliequivalents], Sertraline 50 mg, Spironolactone 25 mg,
Vitamin C 500 mg, Zinc 50 mg, and Docusate 100 mg; there were twelve pills total in the medication cup.
Staff B, LPN said the Diltiazem was not in the mediation cart, and she had to check the resident's pulse
before giving digoxin; she did not pour digoxin. Staff B, LPN checked Resident #18's right radial (wrist)
pulse for one minute, and said his pulse was 54. Staff B, LPN administered the medications to the resident.
At 9:59 AM Staff B, LPN confirmed the Diltiazem was not in the EDK (emergency drug kit) and said she
would call the pharmacy and order it.
Upon review of the physician's orders in the medical record, the following findings were discovered:
-diltiazem ER (extended release) 180 mg by mouth once daily 8:00 AM
-metoprolol tartrate tab 50 mg by mouth twice daily 8:00 AM
-vitamin B12 5,000 mcg (micrograms) by mouth once daily 8:00 AM
-zinc sulfate cap 220 mg by mouth once daily 8:00 AM
-mucinex DM tab 30-600 mg ER by mouth twice daily 8:00 AM
On 12/02/21 at 10:40 AM an interview was conducted with Staff B, LPN. Staff B, LPN said she the
pharmacy will send the Diltiazem on the next run.
On 12/02/21 at 2:14 PM an interview was conducted with Staff B, LPN. Staff B said she gave the
Metoprolol, stating she had to check the resident's blood pressure to give it. Staff B, LPN said they did not
have 5,000 mcg of B12 on hand, and she informed the DON, who said to give what is on hand. Staff B,
LPN confirmed the only Mucinex in the medication cart was not the type and dose ordered; she confirmed
she had given Mucinex 600 mg. Staff B, LPN also confirmed the only Zinc in the medication cart was 50
mg, which was not what the resident had ordered.
In a follow up interview on 12/02/21 at 4:39 PM with Staff B, LPN she said the Diltiazem had not been
delivered, and confirmed she had not informed the physician.
Upon further review of the MAR for Resident #18 the following findings were revealed:
-Metoprolol tartrate was initialed and circled, indicating it was not given.
-Diltiazem was initialed and circled indicating it was not given.
-Vitamin B12 5,000 mcg was signed indicating it was administered.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106138
If continuation sheet
Page 15 of 17
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106138
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bridgewalk on Harden Health and Rehabilitation, LL
3110 Oakbridge Blvd E
Lakeland, FL 33803
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
On 12/02/21 at 4:02 PM a telephone interview was conducted with the Consultant Pharmacist. He said
'over the counter' medications are house stock, and the order should be changed to what they have in
stock, or they should get what was ordered. He stated, if it's the wrong dose, it's a medication error. You
have to give the right drug and dose.
On 12/02/21 at 4:55 PM an interview was conducted with the DON. She stated if a medication is not
available, we need to look in the EDK. If it is not in there, then we need to contact pharmacy. If they can't
get it soon, depending on the medication, and if an alternative is available, they can ask the doctor if we
can give an alternative, so the medication is provided in some form. They also need to notify the family. The
heart rate could get out of control with the diltiazem. The blood pressure medications are also heart
medications. The same process needs to be followed.
A review of the policy, Medication Reconciliation, dated 9/10/21, revealed the following:
Policy:
This facility reconciles medication frequently throughout a resident's stay to ensure that the resident is free
of any significant medication errors, and that the facility's medication error rate is less than 5%.
Policy explanation and compliance guidelines:
1. medication reconciliation involves collaboration with the resident/representative and multiple disciplines,
including admission liaisons, licensed nurses, physicians, and pharmacy staff.
5. Daily processes:
B. Verify medication labels match physician orders and consider rights of medication administration each
time a medication is given.
C. Obtain and transcribe any new orders in accordance with facility procedures. Obtain clarification as
needed.
E. Verify medications received match the medication orders.
6. Weekly processes:
A. Perform medication cross match of medications to verify medications on hand match physician orders.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106138
If continuation sheet
Page 16 of 17
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106138
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/03/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bridgewalk on Harden Health and Rehabilitation, LL
3110 Oakbridge Blvd E
Lakeland, FL 33803
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to maintain the kitchen in a safe and
sanitary manner related to failing to ensure that the ice machine and the Proof Box was free of dirt and
debris.
Findings included:
During an initial tour of the kitchen on 11/30/21 at 10:30 AM a large free standing Ice Machine was
observed. Inspection of the interior of the ice machine revealed there were black and grey specs of debris
on the white plastic dispensing rim, as well as a gray substance noted on the backside of the plastic
dispensing rim (photographic evidence was obtained).
Continued observation of the kitchen during the initial tour revealed the kitchen housed a free standing
Proof Box, which was located next to the stove. Closer observation of the Proof Box revealed a half tray
seated in the bottom of the unit, which was observed filled to the rim with soiled water. The Proof Box was
also noted to have a white substance on the rim, which was easily dislodged. Continued observation of the
Proof Box revealed the glass door was dirty and the rubber seal around the bottom of the door was coated
with an orange and black substance, which was easily dislodged (photographic evidence was obtained).
During the comprehensive inspection of the kitchen on 12/01/21 at 7:45 AM the Certified Dietary Manager
(CDM) reported the Proof Box was now clean and it was on the cleaning schedule to be cleaned daily.
Inspection of the Proof Box revealed that the Proof Box was now clean. Continued comprehensive
inspection of the kitchen at that time revealed the dark gray area of the plastic dispensing rim on the ice
machine was still present (photographic evidence was obtained). At that time the CDM confirmed the
observation.
On 12/01/21 at 9:25 AM an interview was conducted with the Consultant Registered Dietician, who
provided the cleaning schedule for the equipment in the kitchen. He reported the facility does not have a
policy related to cleaning of the equipment.
Review of the cleaning schedule dated from November 18th, 2021, to December 1st, 2021, revealed the ice
machine was to be cleaned on Fridays and was last cleaned on 11/26/21.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106138
If continuation sheet
Page 17 of 17