F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must
establish a grievance policy and make prompt efforts to resolve grievances.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review, the facility failed to follow their grievance process for 2 of 2 residents reviewed
for grievances, of a total sample of 26 residents, (#21 and #443).
Findings:
1. Review of resident #21's medical record revealed she was readmitted to the facility on [DATE] with
diagnoses including chronic obstructive pulmonary disease, type 2 diabetes, atrial fibrillation, and
osteoarthritis.
Review of the Minimum Data Set (MDS) quarterly assessment with Assessment Reference Date (ARD) of
10/14/24 revealed resident #21 had a Brief Interview for Mental Status (BIMS) score of 13 out of 15 which
indicated she was cognitively intact.
On 1/21/25 at 1:48 PM, resident #21 shared she could not find some lotion and a gait belt she had in her
room. She stated staff helped her look for the items, but no one had found them. Resident #21 stated while
getting care from her aide about a day or two ago, a healed wound had reopened. She said she wished to
no longer have that aide provide care to her. She explained the Certified Nursing Assistant (CNA) grabbed
her by her hips instead of under her arms when transferring from the toilet to her wheelchair. She indicated
she received care for the wound and it was now healing but staff should learn the basics because not all of
them knew how to transfer or pivot in the bathroom. She indicated the day after the incident, she shared
with staff the details of what occurred and had not seen that girl again.
Review of the Grievance Log from November 2024 through 1/21/25 did not include any grievances from
resident #21.
On 1/23/25 at 1:17 PM, CNA D recalled resident #21 reporting a missing item which she reported to the
nurse. She was unsure who the nurse was or when exactly it occurred. CNA D stated she had handed
blank grievance forms to resident #21 in the past. She explained resident #21 had completed at least two
grievance forms because she received them and dropped them off under the Social Services Director's
office door. She stated the last grievance was about a month ago which concerned her medications and the
other grievance referred to a caregiver not knowing how to transfer her. She indicated resident #21
completed both forms and left them in the Social Service office, under her door.
On 1/24/25 at 10:50 AM, the Social Services Director confirmed she was the Grievance Officer and
explained she had a box in the copy room where staff placed grievance forms. She indicated she also
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 15
Event ID:
106153
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106153
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legacy Pointe at Ucf
2120 Hestia Loop
Oviedo, FL 32765
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
had found forms on her office floor when she came in. The Social Services Director shared resident #21
had not expressed many concerns, but the last one concerned the cost of medication which she had
mentioned on the care plan meeting held on 1/22/25. The Social Services Director indicated resident #21's
concerns did not escalate to a grievance since it was about medication prices and the bill. The Social
Services Director shared that during the care plan meeting, resident #21 showed her a copy of the
grievance form which she had completed in regard to the cost of getting medication from an outside
provider. She indicated she had the Nurse Practitioner address resident #21's concerns the same day. The
Social Services Director mentioned she told resident #21 to hold onto the grievance form. The Social
Services Director stated she did not get a copy of the grievance but should have. She indicated she figured
the issue was addressed at that time and the form was not needed. She explained the grievance forms
ensured residents concerns were addressed timely and showed the facility's response. The Social Services
Director later provided a copy of grievance resident #21 completed on 12/29/24.
Review of Resident/Family Concern/Grievance Form dated 12/29/24 was not completely legible. The form
included, Eliquis Request Earlier for (not legible) this is the 2nd med. [medication] Miscommunication on
blood work. Dr [physician] requested 2 types. Report return with 2 but only was what I requested. Notified
nurse of error and nothing done even of drs [physician] office resubmitted. No meds[medications] until dr
[physician] sees blood work. A second page mentioned needing help as cost of medication was $1200.00
and issue started by nurse delayed, getting her late to a doctor's appointment.
2. Review of resident #443's medical record revealed he was admitted to the facility on [DATE] with
diagnoses including sepsis due to enterococcus, chronic obstructive pulmonary disease, type 2 diabetes,
and sensorineural bilateral hearing loss.
Review of the MDS admission assessment with ARD of 1/10/25 revealed resident #443 had a BIMS score
of 15 out of 15 which indicated he was cognitively intact.
On 1/21/25 at 11:18 AM, resident #443 stated he was hard of hearing, had hearing aids which did not work
properly and requested the surveyor speak with his wife. Later at 12:08 PM, resident #443's wife explained
her husband was admitted approximately two weeks ago to receive intravenous (IV) antibiotics which were
completed on Sunday. She indicated she requested to speak with his physician and for him to be
discharged today and his foley to be removed. She shared last Friday they attended a care plan meeting
with four staff who were not familiar with her husband's discharge plans and were rushing to get to another
meeting. She indicated they were unable to find out what the physician's plan was, and she asked to speak
with the physician. She stated his hearing was challenged, and anything discussed with him was lost and
confusing. She shared the night he was admitted to the facility was a disaster because the facility did not
have the medications, and the contract nurses were not familiar with the facility's operations. She indicated
the antibiotics were given every four to six hours at the hospital but the facility was giving it continuously.
She indicated her daughter in law came in and spoke with the Director of Nursing (DON) to help sort things
out. She mentioned the staff was not cleaning or charging resident #443's hearing aids, she had to clean
them, and she requested the batteries to be charged at night. She shared she was worried about him
because the facility, seemed ill-prepared for his admission.
Review of the Grievance Log for January 2025 revealed one grievance on 1/21/25 for resident #443. The
grievance was filed by resident #443's wife. The brief description in the grievance section read, request
discharge.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106153
If continuation sheet
Page 2 of 15
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106153
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legacy Pointe at Ucf
2120 Hestia Loop
Oviedo, FL 32765
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0585
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of resident #443's medical records revealed a Progress Note dated 1/04/25 entered by a nurse
which read, Notified stepdaughter [name] of meds that were able to be given to PT (patient). Addressed her
other concerns with medication, pharmacy was notified and meds will be delivered to facility ASAP (as
soon as possible).
On 1/24/25 at 10:34 AM, the Social Services Director indicated she had two grievances for resident #443
although only one showed on the Grievance Log. She explained during the care plan meeting on Friday,
resident #443's wife did not go into details about her concerns but was upset about the discharge and they
had to cut the meeting short because of other meetings staff had to attend. The Social Services Director
indicated she returned to resident #443's room after the other meetings to obtain more details about the
concerns mentioned in the care plan meeting. The Social Services Director indicated resident #443's wife
mentioned she instead had addressed her concerns with the Nursing Home Administrator (NHA). She
stated she did not log in the first grievance in the Grievance Log because she attached it to the grievance
dated 1/21/25 as it related to the same issue.
On 1/24/25 at 5:37 PM, the NHA stated he spoke with resident #443's wife the day after his admission. He
explained she was upset about the medications because they were not the same as at his last place. The
NHA mentioned he did not file a grievance form because she was upset about the sending facility, not
them, for not letting her know about the new medications. He did not reply when asked about one of the
antibiotics which was incorrectly entered and given to resident #443, which would have been reflected in
the list of medications she reviewed the day after his admission.
Review of the facility's Right to Voice Grievances and Have Grievances Resolved policy dated 4/01/23 read,
The community has an identified grievance official who is responsible for tracking grievances, investigation
of grievance, overseeing the grievance process and communication to all individuals involved. The facility
will maintain evidence demonstrating the results of all grievance for at least 3 years.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106153
If continuation sheet
Page 3 of 15
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106153
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legacy Pointe at Ucf
2120 Hestia Loop
Oviedo, FL 32765
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0623
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman,
before transfer or discharge, including appeal rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review, the facility failed to provide written Notification of Transfer or Discharge forms
to the residents or their representative and the Ombudsman for 4 of 4 residents reviewed for
hospitalizations, of a total sample of 26 residents, (#10, #25, #31 and #38).
Findings:
1. Review of resident #25's medical record revealed she was originally admitted to the facility on [DATE]
and readmitted on [DATE] from an acute care hospital. Her diagnoses included myocardial infarction, type 2
diabetes, congestive heart failure, and fracture of right ileum.
Review of the Minimum Data Set (MDS) discharge assessment with Assessment Reference Date (ARD) of
8/12/24 revealed resident #25 had an unplanned transfer to a short-term acute care hospital. The record
showed additional MDS discharge assessments were completed for unplanned transfers to the hospital on
9/11/24, 11/12/24 and 12/11/24.
Review of resident #25's medical record revealed she was transferred to the hospital on 9/11/24 due to low
oxygen, on 11/12/24 due to shortness of breath (SOB) and wheezing and on 12/11/24 due to SOB.
Review of resident #25's medical record did not contain the Notification of Transfer or Discharge forms for
any of the hospitalizations.
In interviews on 1/21/25 at 11:28 AM, and on 1/22/25 at 11:52 AM, resident #25 was alert and oriented to
person, place, and time. She did not express any concerns with being allowed to return to the facility from
her previous hospitalizations for her respiratory issues.
2. Resident #10 was admitted to the facility on [DATE] with diagnoses including chronic systolic congestive
heart failure, immunodeficiency, umbilical hernia, hypertension, hypotension and chronic atrial fibrillation.
Review of resident #10's medical record revealed he was hospitalized on [DATE] due to low hemoglobin
and blood transfusion; on 11/24/24 due to altered level of consciousness and respiratory distress; and on
12/12/24 due to altered mental status and complaint of pain. The medical record did not contain Notification
of Transfer or Discharge forms for the hospitalizations. The resident did not return to the facility due to his
death at the hospital on [DATE].
3. Resident #31 was admitted to the facility on [DATE] with diagnoses including cerebral atherosclerosis,
Parkinson's disease, acute embolism and thrombosis, vascular dementia with mood disturbance and
Alzheimer's Disease. Review of resident #31's medical record revealed he was hospitalized on [DATE] due
to fall with complaint of pain and on and 10/31/24 to rule out deep vein thrombosis due to right lower
extremity edema. He returned to the facility from his latest hospitalization on 11/03/24 where he currently
remained.
The medical record did not contain Notification of Transfer or Discharge forms for the hospitalizations.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106153
If continuation sheet
Page 4 of 15
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106153
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legacy Pointe at Ucf
2120 Hestia Loop
Oviedo, FL 32765
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0623
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
4. Resident #38 was admitted to the facility on [DATE] with diagnoses including vascular dementia, type 2
diabetes, hypertension, hyperlipidemia, unspecified convulsions, depression and anxiety disorder.
Review of resident #38's medical record revealed he was hospitalized on [DATE] due to lethargy and
hypoglycemia. The medical record did not contain Notification of Transfer or Discharge forms for the
hospitalization. Resident #38 returned to the facility on 1/02/25 where he currently remained.
On 1/23/25 at 10:25 AM, the Assistant Director of Nursing (ADON) stated the nurse completed the Notice
of Transfer or Discharge form when a resident went to the hospital. She explained she was unaware of who
provided the form to the resident or their representative or who notified the Ombudsman office of the
transfer.
On 1/24/25 at 1:46 PM, the Social Services Director she stated she notified the Ombudsman and
completed the Notice of Transfer or Discharge forms for residents who discharged to the community, but not
for residents who transferred to the hospital. She was able to provide the log and form for those community
discharged resident. She explained she was aware the forms needed to be completed and sent to the
Ombudsman but was not aware of who completed the Notice of Transfer or Discharge forms for residents
who went to the hospital.
On 1/24/25 at 2:38 PM, the Director of Nursing (DON) confirmed nurses were responsible for completing
the Notification of Transfer or Discharge form when a resident transferred to the hospital. She
acknowledged they were not being completed and she was not able to provide any documentation of them
for residents #10, #25, #31 or #38. The DON stated she was not aware of any being completed since she
began in December 2024.
On 1/24/25 at 2:58 PM, the Administrator stated the DON made him aware of the concern with the
Notification of Transfer or Discharge forms. He explained the nurses were supposed to complete the form
and Social Services should have sent a log to the Long-Term Care Ombudsman office. The Administrator
acknowledged the forms were not being provided to the residents or their representatives or sent to the
Ombudsman office upon hospital transfer. He explained they have had a couple of changes in staff and the
process fell through the cracks.
The facility's policy and procedure for Transfer and Discharge, Voluntary - Notification of State Long-Term
Care (LTC) Ombudsman indicated the facility would provide written notification to the State Long-Term Care
Ombudsman when a resident has a transfer/emergency admission to the hospital.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106153
If continuation sheet
Page 5 of 15
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106153
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legacy Pointe at Ucf
2120 Hestia Loop
Oviedo, FL 32765
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way
that maximizes each resident's well being.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure nursing staff had the appropriate
competencies and skill sets required to meet residents' needs for medication administration and storage
per nursing standards of care for 3 of 3 nurses reviewed for medication administration and storage.
Findings:
1. Review of resident #443's medical record revealed he was originally admitted to the facility on [DATE]
and readmitted on [DATE] from an acute care hospital. His diagnoses included sepsis due to enterococcus
(bacteria), type 2 diabetes, congestive heart failure and chronic obstructive pulmonary disease.
Sepsis is the body's extreme response to an infection. It is a life-threatening medical emergency, (retrieved
from www.cdc.gov on 1/29/25).
On 1/21/25 at 12:08 PM, resident #443's wife shared the night he was admitted was a disaster. She
indicated the only reason her husband was here was for the Intravenous (IV) antibiotics and the facility did
not have them. She stated the weekend nurses were contracted staff and not familiar with the facility's
operations. She stated her daughter-in-law spoke with the Director of Nursing (DON) to help sort things out.
She indicated one medication which was administered every 4 to 6 hours was changed in the facility to
continuous. She stated the facility seemed ill-prepared for his admission.
Review of a hospital progress notes from the Infectious Disease (ID) physician dated 12/31/24 revealed
resident #443 was to continue receiving Ampicillin 12 gram (GM) IV continuously over 24 hours, every 24
hours, and Ceftriaxone 2 GM IV every 12 hours both until 1/19/25.
Review of resident #443's physician orders revealed the following two antibiotics orders were entered on
1/04/25: Ceftazidime 2-GM IV one time a day for sepsis until 1/19/25 and Ampicillin 12-GM IV one time a
day for sepsis until 1/19/25. These antibiotics were discontinued on 1/06/25 and new orders entered on
1/06/25 for Ampicillin 12-GM IV one time a day for sepsis until 1/19/25 and Ceftriaxone 2-GM IV one time a
day for sepsis until 1/19/25. The orders were discontinued again on 1/08/25 and reentered on the same day
to Ampicillin 12 GM IV every shift for sepsis until 1/19/25 in Sodium Chloride 0.9% 500 milliliters (ml)
infusion, 21 ml/hr (per hour) over 24 hours. Pause to give Ceftriaxone then flush line with normal saline and
resume Ampicillin. Ceftriaxone 2-GM IV one time a day for Sepsis, infuse via IV access 2 gm/100 ml normal
saline over 30 minutes.
Review of resident #443's Medication Administration Record (MAR) revealed Ceftazidime 2 GM IV was
scheduled for administration on 1/04/25 at 9:00 AM and 1/05/25 at 4:30 PM and was documented as given
both days. The MAR showed Ceftriaxone 2 GM was given once per day from 1/06 to 1/19/25 at 2:00 PM,
except on 1/15/25 and 1/16/25 because resident #443 was in the hospital.
Review of the progress notes in the medical record showed the following entries:
On 1/03/25 a Physician note read, . the nurse consulted [on call group] to assess the patient, to review
discharge medications and orders and to ensure safe transition of care. Review of available paperwork and
consultation with patient/nurse was completed to identify and manage high risk
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106153
If continuation sheet
Page 6 of 15
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106153
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legacy Pointe at Ucf
2120 Hestia Loop
Oviedo, FL 32765
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
conditions and medications while awaiting evaluation by primary team . Resident discharged to complete
course of Ceftriaxone 2 GM IV QD (every day) and Ampicillin 12 GM QD until January 19, 2025 with weekly
labs .
On 1/03/25 and admission Note by Licensed Practical Nurse (LPN) B indicated, . All medications reviewed
with on call NP (Nurse Practitioner) through [company name] and sent to pharmacy. Awaiting medication
delivery from pharmacy.
On 1/04/25 at 11:38 AM, by LPN E documented in the medical record, Notified stepdaughter [name] of
meds (medications) that were able to be given to PT (patient). Address her other concerns with medication
pharmacy was notified and meds will be delivered to facility ASAP (as soon as possible).
On 1/04/25 at 11:40 AM, by LPN E documented, Nurse reached out to ID (Infectious Disease) to verify
Ampicillin order< tried to leave a message for a return call operator by the name [name] stated that would
not be possible that we would have to reach out Monday.
On 1/04/25 [name of on call group] note indicated that LPN E reported patient missed his 2:00 AM dose of
IV antibiotics as they were not received by the pharmacy at the time. The nurse wanted to make sure it was
ok to give them now. Ceftriaxone IV once a day and Ampicillin 12 GM once a day. The note documented
they gave the nurse an okay to give the IV antibiotics now that medications were available.
On 1/04/25 at 10:19 PM, a progress note documented by LPN F revealed, Resident continues on IV ABT
(antibiotic), Ceftriaxone 2 GM qd (every day) and Ampicillin 12 GM in 500 cc (milliliters) NS (normal saline)
administered over 24 hours for sepsis.
On 1/06/25 at 9:29 PM, an Incident Note documented by LPN B revealed, This nurse incorrectly put in
order for medication Ceftriaxone Sodium Injection Solution Reconstituted 2 GM (Ceftriaxone Sodium).
Medication order error corrected before pharmacy dispense or before medication administration to resident.
Nurse educated on error, this nurse understands error and how to correct and not reoccur. Resident
notified. MD (physician) notified. All safety measures in place.
On 1/08/25 at 8:56 AM a progress note by the Assistant Director of Nursing (ADON) revealed, Received
call from ID regarding clarification of IV antibiotics. Ampicillin to run at 21/hr continuously with a pause to
administer Ceftriaxone daily over 30 minutes then resume Ampicillin.
Review of the Packing Slip form from the pharmacy showed 3 bags of Ceftazidime 2 GM/100 ml NS and 2
bags of Ampicillin 12 GM/500 ml NS were delivered to the facility on 1/04/25.
Review of a Fill History report from the pharmacy showed 3 bags of Ceftriaxone 2 GM/100 ml NS were
dispensed on 1/06/25, 4 bags on 1/09/25 and another 3 bags on 1/13/25 for a total of 10 bags.
On 1/22/25 at 4:10 PM, LPN B stated she had been working in the facility for a few weeks, received 3 days
of training before being allowed to work on her own. She explained she did not have an admission during
orientation. LPN B recalled she admitted resident #443 with the assistance of another nurse who completed
some of the required assessments and contacted the physician to review the medications. She stated she
entered the orders for antibiotics at around 2:00 AM in the medical record. She indicated she faxed the
order to the pharmacy and called for confirmation they received it and left for the day. She explained she
received a phone call on Monday 1/06/25 around noon asking her to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106153
If continuation sheet
Page 7 of 15
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106153
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legacy Pointe at Ucf
2120 Hestia Loop
Oviedo, FL 32765
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
come 45 to 60 minutes early before starting her shift for an in-service. She explained she spoke with the
DON and learned she entered one of the antibiotics incorrectly. She stated she was not sure what
happened that weekend, and she was under the impression the medications were not delivered until
Monday morning. She indicated the medication error was not caught until Monday. She explained she
entered Ceftazidime 2 GM instead of Ceftriaxone. She pointed out the incorrect order she created on
1/04/25 at 2:29 AM. She explained the Ampicillin was to run for 24 hours. She indicated when she asked
the former ADON for help to clarify the order, her response was she was not a pharmacist or a doctor and
did not offer any help. She indicated another nurse offered assistance when she called the pharmacist to
clarify how to run the Ampicillin and was told for 23 ½ hours then pause for 30 minutes to administer
the Ceftriaxone. She indicated based on the documentation in the medical record, Ceftazidime was
administered on 1/04/25 at 9:00 AM by LPN E and on 1/05/24 at 1:00 PM by LPN G .
On 1/24/25 at 1:00 PM, the Director of Nursing (DON) indicated during their morning clinical meeting on
1/06/25 they discovered one of the antibiotics listed on the active orders for resident #443 did not match the
discharge orders from the hospital. She explained Ceftazidime was entered instead of Ceftriaxone. The
DON stated they notified the physician and family, corrected the order, completed a risk manager report,
and monitored the resident for adverse effects. Later at 1:34 PM, the DON explained LPN B completed a
Medication Error report on 1/06/25. The DON stated she reviewed the report which indicated the
medication had not been administered to resident #443. She mentioned she did not review the medical
record and did not know Ceftazidime was documented in the MAR as given on 1/04/25 and 1/05/25. She
indicated resident #443 was informed of the error but not his family because he was his own person. She
indicated resident #443's physician was notified on 1/06/25 and he saw the resident on 1/07/25. She
explained only the primary physician was notified of the error, and not the ID Specialist, even though ID
ordered the antibiotics. She indicated after the order was corrected and education was provided to the
nurses on transcribing medications, nothing else was reviewed. Later at 3:47 PM, the DON corroborated
the LPNs needed to be IV certified to administer and handle IV antibiotics and lines. She stated she was
waiting on the agency to provide the IV certificate for LPN E. The DON validated LPN B administered the IV
medication but she was not IV certified. She reviewed the MAR and stated LPN B administered the IV
antibiotics 8 times for resident #443. The DON stated their former ADON was responsible for education of
nursing staff and competencies, but was not able to locate any evidence.
On 1/24/25 at 4:16 PM, during a telephone interview, the physician validated he was the primary care
physician for resident #443 and had seen him during his rounds. He indicated he was not aware of the
medication error for resident #443. He explained the antibiotic orders came from the hospital and he
questioned the continuous infusion for Ampicillin, so he requested that the facility clarify the order with the
ID Specialist. He explained the medications were in the same classification and he could see where
someone could commit a clerical error because of the auto-population feature for words when typing the
name. He indicated he expected the facility performed good antibiotic stewardship and gave the correct
medication. He repeated the medication error, Was never brought to my attention until this very moment.
On 1/24/25 at 4:27 PM, during a telephone interview, the Pharmacist Consultant stated he was not aware
Ceftazidime was entered incorrectly and administered for resident #443. He confirmed Ceftazidime was
included on the original orders sent to the pharmacy and they sent three bags on 1/04/25 to the facility. He
shared he was in the facility the previous Friday and last Tuesday but was not made aware of the
transcription error on the order. He indicated the one thing that helped avoid an adverse outcome were both
antibiotics were in the same class. He indicated he expected the nurses to enter the correct medications as
ordered by the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106153
If continuation sheet
Page 8 of 15
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106153
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legacy Pointe at Ucf
2120 Hestia Loop
Oviedo, FL 32765
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
physician.
Level of Harm - Minimal harm
or potential for actual harm
Review of the Infectious Disease Consultant progress note dated 1/14/25 read, The patient has been
treated with IV Ampicillin q(every) 24 hours and IV Ceftriaxone q 12 hours . Review of the Infectious
Disease Consultant Homecare IV Infusion Worksheet showed an entry on 1/14/25 for Diflucan 200 mg
(milligram) daily for 7 days. There was no evidence in resident #443's medical record Diflucan was ever
given.
Residents Affected - Some
On 1/24/25 at 5:00 PM, the DON stated she did not have the IV certification for LPN E and could find no
competencies for medication administration for the nurses. She indicated she did not find evidence in the
medical record the Diflucan (antifungal) order was entered or given to resident #443. She validated the
Ceftriaxone was supposed to be administered once daily.
2. On 1/22/25 at 8:51 AM, Registered Nurse (RN) A was observed preparing resident #35's 9:00 AM
medications. RN A poured 15 ml of Potassium chloride (KCl) in a medication cup and placed 6 pills
including Amlodipine 10 mg, Clopidogrel 75 mg, Furosemide 20 mg, Gabapentin 100 mg, Iferex Nu-Iron
150 mg, and Vitamin C 500 mg in another medication cup. The instructions on the label of the KCL bottle
read, dilute in 4 oz (ounces) of cold water and take 15 ml by mouth twice a day. Take with food. In addition
to the label attached to the bottle, the bottle included instructions to dilute prior to administration. RN A did
not dilute KCl in water. At 9:04 AM, resident #35 drank the KCl and said, Oh God, that stuff is awful. At 9:06
AM, RN A stated she was familiar with resident #35 and said she liked to take the KCl like that. RN A
indicated resident #35 did not like the KCl to be mixed with anything, or diluted. She stated she had
previously mentioned it to the physician but could not find evidence of her notification in the medical record.
KCl for oral solution, May cause gastrointestinal irritation, (retrieved from www.fda.gov on 1/29/25).
3. Review of resident #9's medical record revealed she was readmitted to the facility on [DATE] with
diagnoses including cellulitis of the chest wall, type 2 diabetes, heart disease, and cerebrovascular disease.
On 1/22/25 at 8:40 AM, during a tour on the Blue Unit, a cup with seven pills was observed unattended on
top of the medication cart. A minute later, RN A returned to the medication cart and stated she thought she
had locked the medication cup when she left to attend an emergency. RN A counted the pills and stated
there were seven pills in the medication cup. RN A validated she was not supposed to leave the pills
unattended and unsecured.
Review of resident #9's physician orders revealed 10 oral medications were scheduled for 9:00 AM. The
medications included Aricept 10 mg, Aspirin 81 mg, Effexor 75 mg, Isosorbide 30 mg, Lisinopril 20 mg,
Nifedipine 30 mg, Sertraline 50 mg, Augmentin 500-125 mg, Carvedilol 6.25 mg, and Lactobacillus. Review
of the MAR for January 2025 showed the 10 medications were administered by RN A at 9:00 AM.
On 1/23/25 at 9:24 AM, RN A explained the day before (1/22/25) resident #9 did not have all her morning
medications available in the medication cart and she requested the missing ones from pharmacy. She
mentioned Lisinopril, Nifedipine, and Lactobacillus were not available in the medication cart when she
prepared the medications. She stated she was going to give them all later when she received them from the
pharmacy. She indicated she received the medications later during her shift and gave them to the resident.
She clarified Lactobacillus was an over-the-counter medication that was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106153
If continuation sheet
Page 9 of 15
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106153
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legacy Pointe at Ucf
2120 Hestia Loop
Oviedo, FL 32765
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
available in the facility. As requested, she showed the Lisinopril and Nifedipine blister packs which
contained all 30 pills and none yet used. She looked at the MAR and confirmed all 9:00 AM medications
were documented as given incorrectly. She stated she received Lisinopril and Nifedipine after 2:00 PM and,
She was not going to lie, that she should have entered code 11 this morning which meant the medication
was not available. She reiterated she was not going to lie, and mentioned she was supposed to contact the
physician, but did not do it. She said, Yesterday was a hectic day, and after the situation with resident #35
where she did not dilute the KCl she contacted the physician to address that and forgot to mention three
medications for resident #9 were not given. She validated she documented she gave all the medications
when she did not.
On 1/23/25 at 3:16 PM, the Assistant Director of Nursing (ADON) stated it was her and the DONs
responsibility to ensure staff were competent to perform their job duties such as medication administration.
She stated the previous DON did medication administration competencies on all nurses such as herself.
She said she was unable to locate the staff that received competencies on medication administration at this
time. She stated the staff nurses trained the new hires on medication administration with the third day of
training consisting of the new hire nurses passing medications with supervision. She explained if the new
hires did not feel comfortable with being on their own yet and needed more training, it would be offered until
they felt comfortable in their role. She indicated she only completed one medication administration
competency on one nurse since in her role as ADON.
On 1/23/25 at 3:31 PM, the DON stated the nurses received medication administration training with the
floor nurses for three days and would receive more training if needed prior to passing medications on their
own. She stated they were working on implementing a competency skills fair for the nurses and Certified
Nursing Assistants upon hire and annually. The Interim DON indicated she was unable to locate the nurses'
competencies prior to her employment in this role. She noted she reviewed the documentation and orders
every morning in the stand-up meetings and explained nurses must be IV certified to administer IV
medications. She acknowledged she did not complete medication administration competencies for any
facility nurses since being the facility's Interim DON.
On 01/24/25 at 12:35 PM, the ADON and DON stated they were able to locate the medication
administration competencies dated November and December of 2023 for five nurses but were unable to
locate any medication administration competencies for 2024. They stated they did not know if the nurses
had received medication administration competencies for 2024 and acknowledged the nurses should have
received this education annually. They stated they were in the process of completing nursing competencies
on medication administration for 2025. The Interim DON acknowledged it was important to validate
competencies for nurses annually on medication administration to ensure the residents received the correct
medications and were not harmed. The ADON acknowledged the importance for annual medication
administration competencies for nurses to ensure they followed evidence-based practice when
administering medications for the safety of their residents.
Review of the facility's policy, Medication Administration undated, revealed a purpose to, Safely and
accurately administer physician-ordered medication to each resident.
Review of the facility's policy, Medication Errors and Drug Reactions undated read, All medication errors
and drug reactions must be promptly reported to the Director of Nursing, attending physician, pharmacist,
resident and/or resident representative.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106153
If continuation sheet
Page 10 of 15
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106153
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legacy Pointe at Ucf
2120 Hestia Loop
Oviedo, FL 32765
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observation, and interview, the facility failed to ensure medications were inaccessible to
non-authorized staff and residents in 1 of 1 medication carts on the Blue Unit.
Findings:
During a tour of the Blue Unit on 1/22/25 at 8:40 AM, a medication cup with seven pills was left unattended
on top of a medication cart. The medication cart was locked.
On 1/22/25 at 8:41 AM, Registered Nurse (RN) A stated she left to attend an emergency. She explained a
staff member asked her to go to a resident's room and she thought she placed the cup in the medication
cart's drawer before stepping away. She indicated the medication cart itself was locked. She stated she
knew this was not safe because, any patient or family can grab it, it is a hazard, definitely not supposed to
leave [the medicine] outside, unlocked.
On 1/22/25 at 10:43 AM, the Assistant Director of Nursing (ADON) explained nurses received computer
and hands-on training during orientation, but competencies were not completed. She indicated if a nurse
was called away due to an emergency while preparing medications, the expectation was for them to discard
the medication in the medication room using a chemical to safely dispose of it, then attend to the
emergency. She stated the nurse would have to start getting medications ready again when finished with
the emergency since they would not know how long that could take. The ADON indicated medications
should not be left unattended, whatsoever because anyone including a resident could come by and take
those medications, and it was, not the correct protocol.
Review of the facility's policy, Storage of Medications not dated, revealed a purpose to, Ensure that
medications are stored in a safe, secure, and orderly manner. The procedure included, Compartments
containing medications are locked when not in use. Trays or carts used to transport such items are not to
be left unattended .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106153
If continuation sheet
Page 11 of 15
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106153
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legacy Pointe at Ucf
2120 Hestia Loop
Oviedo, FL 32765
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0847
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview, and record review, the facility failed to ensure that the binding arbitration agreement
explicitly granted the resident or their representative the right to rescind the agreement within 30 calendar
days of signing it.
Residents Affected - Many
Findings:
Review of the facility's Nursing admission and Care Agreement revealed an Arbitration Provision in Section
I of the agreement. The document contained language stating that agreeing to resolve disputes as set forth
herein was not a precondition for receiving medical treatment or for admission. The document language
further revealed, (the resident) did also acknowledge that he or she has had the right and opportunity to
consult with an attorney prior to signing the admission and Care Agreement and to seek any explanation or
clarification desired. The signature line followed a statement which read, The undersigned acknowledge
that each of them has read this entire admission and care agreement and understands that by signing this
agreement each has waived his/her right to a trial, before a judge or jury, and that each of them voluntarily
consents to all of the terms of the agreement. The signature line followed Section A through K. There was
no separate section or signature to accept or decline the Arbitration Provision separately from the entire
admission and care agreement. The agreement did not contain a statement to inform the resident or
resident representative of their right to rescind the agreement within 30 calendar days of signing the
agreement.
On 1/24/25 at 11:32 AM, the Skilled Nursing Facility admission Coordinator stated she was responsible for
meeting with residents or their representatives to get the admission agreement signed. She verified the
admission agreement was required to be signed for admission. The admission coordinator stated she
informed the resident or representative that the arbitration meant they could not go to court. She
acknowledged there was not a specific signature line for the resident or representative to decline the
arbitration provision. She stated if they wanted to decline, they could write, declined on that page or draw a
line through the provision and initial the page. She acknowledged the arbitration provision did not specify
the amount of time the resident or representative had to rescind the document after signing. The admission
Coordinator reported that none of the 42 current residents had declined the arbitration provision.
On 1/24/25 at 12:00 PM, the Administrator reviewed the arbitration provision and acknowledged it appeared
to be part of the required admission agreement. He stated the provision should have a separate signature
line as an indicator of whether or not the resident or representative agreed to the arbitration provision. The
Administrator acknowledged the wording of the provision did not explicitly grant the resident or resident
representative 30 days from the date of signing to rescind the agreement.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106153
If continuation sheet
Page 12 of 15
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106153
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legacy Pointe at Ucf
2120 Hestia Loop
Oviedo, FL 32765
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0848
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview, and record review, the facility failed to ensure that the binding arbitration agreement
provided for the selection of a neutral arbitrator agreed upon by both parties and provided for the selection
of a venue that was convenient to both parties.
Residents Affected - Many
Findings:
Review of the facility's Nursing admission and Care Agreement revealed an Arbitration Provision in Section
I of the agreement. The document contained language stating the arbitration would be referred to,
conducted by and resolved in accordance with the American Arbitration Association's rules and parameters
at a formal arbitration hearing. The provision did not contain a statement which provided for the selection of
a neutral arbitrator agreed upon by both parties or the selection of a venue that was convenient to both
parties.
On 1/24/25 at 11:32 AM, the Skilled Nursing Facility admission Coordinator stated she was responsible for
meeting with residents or their representatives to get the admission agreement signed. The admission
Coordinator stated she informed the resident or representative that the arbitration meant they would settle
outside of a court setting. She acknowledged there was no statement to provide for the selection of a
neutral arbitrator or the selection of a venue convenient to both parties. She was unaware of what the rules
and parameters were for the American Arbitration Association. The admission Coordinator reported that
none of the 42 current residents had declined the arbitration provision.
On 1/24/25 at 12:00 PM, the Administrator reviewed the arbitration provision and verified there was no
language to inform the resident or representative of their right to choose a neutral arbitrator or for the
selection of a venue convenient to them and the facility. He acknowledged the provision should contain all
the required details to ensure residents were informed of their rights when signing the arbitration
agreement.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106153
If continuation sheet
Page 13 of 15
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106153
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legacy Pointe at Ucf
2120 Hestia Loop
Oviedo, FL 32765
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop
corrective plans of action.
Based on interview, and record review of facility documentation, the facility failed to ensure implementation
of policies to the extent of including thorough monitoring of previously identified areas of concern and
adequately tracking performance to ensure the facility had competent nursing staff and infection prevention
control measures implemented.
Findings:
Review of the facility's Quality Assessment and Assurance (QAA) policy not dated revealed the objective
was, To provide an ongoing program to monitor quality of care and quality of life for the residents. The
document disclosed the responsibility was the Nursing Home Administrator (NHA), the Director of Nursing
(DON) and the Medical Director and Designee. The document included the QAA committee would meet at
least quarterly or more frequent as necessary, to coordinate and evaluate activities under the QAPI (Quality
Assurance and Performance Improvement) program . The committee will develop and implement
appropriate plans of action to correct identified quality deficiencies.
The facility had deficiencies of F726-Competent Nursing Staff and F880-Infection Prevention and Control
during the certification survey of 11/16/23.
In the course of the present survey, F726 and F880 were again identified as concerns. As a result of these
repeat citations, it was identified there was insufficient auditing and oversight of the previously mentioned
citations.
During an interview with the NHA and DON on 1/24/25 at 5:37 PM, the NHA explained departments
conducted monthly or quarterly audits to identify trends or concerns that were brought in to the QAPI
meetings and addressed. He indicated they created Performance Improvement Plans (PIP) after
conducting a root cause analysis and implemented actions accordingly. He indicated staff competency was
discussed this past December and they planned to introduce admission orders in their QAPI meeting this
week but the meeting was not held on Tuesday as planned. He presented a Problem Identification Tools for
Staff Competencies form which showed the root cause was the lack of monitoring, change of the
orientation process, change of DON and Assistant DON. He explained after they followed the plan of
correction from the last survey, it did not stay in place. He shared they monitored for several months, but
obviously it did not continue. The DON stated she was not aware of the last survey findings. The NHA
indicated the QAPI system did not work, and as a result they they had a lot of work to do and were trying to
get the right people in place.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106153
If continuation sheet
Page 14 of 15
Printed: 05/28/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
106153
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Legacy Pointe at Ucf
2120 Hestia Loop
Oviedo, FL 32765
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to adhere to proper infection control
practices related to hand hygiene and disinfection of equipment during medication administration on 1 of 2
units, (Orange Wing).
Residents Affected - Few
Findings:
During a medication administration pass observation on 1/22/25 at 2:15 PM, Licensed Practical Nurse
(LPN) C retrieved a mobile vital signs device from the hallway across from her assigned residents and
brought into resident #495's room but did not disinfect the device before using it. Outside resident #495's
room a sign was on the door which indicated the resident was on enhanced barrier precautions. Prior to
entering the room, she donned a gown and gloves but did not perform hand hygiene. After LPN C obtained
resident #495's vital signs, she removed the gown and gloves and exited the room with the mobile vital
signs device, which she placed next to the medication cart. She did not perform hand hygiene. LPN C
unlocked the medication cart, pulled 2 blister packs which contained medications for resident #495 and
poured them in a medication cup. She then crushed the pills and mixed them with applesauce in the
medication cup. Later at 2:27 PM, she donned the gown she had previously used which was left ?? by
resident #495's door, entered the room and grabbed a pair of gloves. She did not perform hand hygiene
and instead donned the gloves and administered the medications.
On 1/22/25 at 2:29 PM, LPN C explained she was running late to administer the medication because she
had dining room duty. She indicated they had one mobile vital signs device on the unit and it was supposed
to be cleaned in between each resident's use. She stated the cleaning consisted of wiping down the blood
pressure cuff using bleach wipes. She indicated resident #495 was on enhanced barrier precautions and it
was preferable to wipe the equipment after use. She shared she assumed the nurse who used the mobile
vital signs device before her had disinfected it. She validated she should have cleaned the device before
using it but she did not. LPN C read the sign located on resident #495's door and explained the sign
instructed everyone to perform hand hygiene before and after care. She indicated she was an agency nurse
and has not received in-service about infection control in the facility.
In interviews on 1/22/25 at 10:43 AM, and 1/24/25 at 9:06 AM, the Infection Preventionist (IP) stated
nurses' orientation included computer and hands-on training but there were no records of competency
forms completed. The IP indicated nurses were expected to perform hand hygiene to avoid cross
contamination. The IP shared her responsibilities included ensuring clinical staff were competent with hand
hygiene, sanitizing equipment, correctly donning/doffing personal protective equipment, and correct
isolation procedures.
Review of the facility's policy titled Infection Prevention and control program (IPCP) not dated revealed the
facility would establish and maintain an IPCP to provide a safe, sanitary, and comfortable environment and
to help prevent the development of communicable diseases and infections. The IPCP included a section for
Hand Hygiene which read, The single most important measure to prevent infection Is hand hygiene and
continues to be the cornerstone of infection preventions activities. The document revealed All Staff will be
trained and competent on performing hand hygiene.
Review of the undated policy, Medication Administration revealed general guidelines for medication
administration/pass to include washing hands before administering medication to any resident and between
contact with other residents or duties.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
106153
If continuation sheet
Page 15 of 15