F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to assist one (R1) resident while eating causing
R1 to spill hot coffee on her left hip and left thigh out of three residents reviewed for Accidents in a sample
list of three residents. R1 obtained four separate blisters which required treatment from a Wound Physician.
Findings include:R1's Electronic Medical Record (EMR) documents medical diagnoses as Hemiplegia and
Hemiparesis following Cerebrovascular Disease affecting Right dominant side, Disorders of the Brain,
Morbid Severe Obesity due to excess calories, Epilepsy, Traumatic Brain Injury, Colostomy, Chronic pain
due to trauma and Legal Blindness. R1's care plan intervention dated 5/2/25 documents R1 is usually
provided with one assist by staff to eat. R1's Visual Bedside Kardex Report dated 8/16/25 documents R1 is
usually provided with one assist by staff to eat. This same Kardex documents R1's call light should be
within reach. R1's Physician Order Set (POS) dated August 2025 documents a physician order starting
4/22/25 to provide a regular consistency diet with thin liquids. R1's Minimum Data Set (MDS) dated [DATE]
documents R1 as moderately cognitively impaired. This same MDS documents R1 requires moderate
assistance with eating and is dependent on staff for oral hygiene, toileting, bathing, dressing, personal
hygiene, bed mobility and transfers. This same MDS defines moderate assistance as Partial/moderate
assistance - Helper does LESS THAN HALF the effort. Helper lifts, holds, or supports trunk or limbs, but
provides less than half the effort.R1's Nurse Progress Note dated 8/4/25 at 8:00 AM documents R1 called
out and stated she spilled her coffee in bed. R1's Skin Condition Report dated 8/4/25 documents R1 called
out after spilling coffee on her Left Lateral Hip and Thigh while in bed eating breakfast at 8:00 AM. This
same report documents the hot coffee spill caused a large red, blanchable area measuring 15.0
centimeters (cm) long by 10.0 cm wide with no depth. This same report documents at 1:00 PM R1's Left
Hip and Left lateral thigh were re-assessed and found to have four separate intact blisters measuring blister
1 as 4.0 cm long by 2.0 cm wide, blister 2 as 3.0 cm long by 1.0 cm wide, blister 3 as 3.0 cm long by 1.0 cm
wide, and blister 4 as 3.5 cm long by 1.0 cm wide. This same report documents R1 complained of moderate
pain to area and pain medication order was increased.R1's Wound Initial Evaluation and Management
Summary dated 8/7/25 documents R1's Left Lateral Hip wound was from a hot liquid burn that resulted in a
ruptured blister. This same report documents R1's Left Lateral Hip burn wound measures 1.0 centimeters
(cm) wide by 2.0 cm long by 0.2 cm deep with moderate serous drainage, 100% thick adherent devitalized
necrotic tissue with an estimated time to heal as one to two months. R1's Final Report to the State Agency
dated 8/10/25 documents R1 stated she was laying in bed, drinking coffee in her personal tumbler and her
cup slipped from her hand spilling coffee on her outer left hip/thigh. This same report documents R1 initially
was assessed to have a blanchable red area to her Left outer Hip/Thigh which was left open to air. This
report documents upon reassessment, R1 had four blisters that had formed on her outer Left Hip/Thigh
requiring a medicated treatment with Silvadene cream. This same
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
145016
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145016
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Goldwater Care Bloomington
700 East Walnut
Bloomington, IL 61701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
report documents V12 Wound Physician assessed R1 on 8/7/25 and changed R1's treatment order. This
same report documents R1 is moderately cognitively impaired. R1's Wound Evaluation and Management
Summary dated 8/14/25 documents R1's Left Lateral Hip burn wound measures 1.0 cm long by 3.5 cm
wide by 0.1 cm deep with moderate serous drainage and 100% thick adherent devitalized necrotic
tissue.On 8/16/25 at 8:55 AM V6 Licensed Practical Nurse (LPN) and V8 Certified Nurse Aide (CNA)
completed a skin check for R1. R1's Left Hip showed three separate open areas. R1's upper Left Hip
showed a dime sized open area with a pink wound bed and dark pink periwound, middle Left Hip was the
largest of the three open areas, showed an irregular shaped open wound a few inches wide with attached
yellow slough, dark red periwound and moderate yellow drainage and R1's medial Left Hip area showed a
triangle shaped open area with a pink wound base and pink periwound. R1's dressing did not cover the
medial nor the top open areas. On 8/16/25 at 9:10 AM V8 Certified Nurse Aide (CNA) set up R1's breakfast
tray. The top of R1's meal ticket was highlighted in green. V8 CNA stated she did not know what the green
highlighting meant. V9 CNA entered R1's room and stated she was not sure what the green highlighting
meant but thought it may mean R1 was independent in eating. On 8/16/25 at 9:20 AM R1 was laying in her
bed with head of bed up 60 degrees eating her breakfast. R1's call light was connected to the far side rail
and laying under the fitted sheet. R1 stated she could not reach her call light and did not know where it
was. There were no staff in R1's room. R1 stated This is just like the time when I couldn't get them (staff) to
answer my call light when I spilled my coffee. On 8/16/25 at 9:25 AM V10 Certified Nurse Aide (CNA)
entered R1's room. V10 CNA moved R1's bed away from the wall to be able to reach her call light. V10 CNA
then stated R1 wouldn't be able to reach her call light due to it was under her fitted sheet and out of R1's
reach. On 8/16/25 at 12:30 PM R1 was laying in her bed with the head of the bed up 60 degrees eating her
lunch. R1's pink tumbler cup was on R1's bedside table within her reach. There were no staff present in
R1's room. On 8/16/25 at 8:35 AM V6 Licensed Practical Nurse (LPN) stated R1 likes to have coffee in the
morning. V6 LPN stated R1 likes to drink her coffee from her own personal tumbler. V6 LPN stated she was
R1's nurse on 8/4/25 and heard R1 yelling out from her room. V6 LPN stated when she arrived, R1 had
spilled hot coffee 'all over' her Left Hip and Left Lateral Thigh area causing the 'entire' area to be red. V6
LPN stated she removed the wet clothing, cleaned up the coffee and applied a cold washcloth to R1's Left
Hip and lateral thigh area. V6 LPN stated later on that afternoon, R1 had developed several blisters from
the hot coffee burn. On 8/16/25 at 9:00 AM R1 stated she likes to drink her coffee from her own cup
(pointing to a tall pink tumbler with a slide lid and side handle). R1 stated someone set up her breakfast tray
that morning (8/4/25) and then left R1 by herself to eat her breakfast. R1 stated she was trying to reach for
her cup and couldn't reach it due to the handle was on the far side from her. R1 stated she activated her
call light, but no one answered so she tried again to reach for her coffee and ended up spilling it 'all over'
her. R1 stated it hurt a little bit when it first happened and hurt ‘a whole lot' later in the day. R1 stated it hurts
when V12 Wound Physician ‘cuts on it'. R1 stated He (V15) slices and dices on my hip and boy does it
hurt!. On 8/16/25 at 9:15 AM V9 Certified Nurse Aide (CNA) stated R1's Kardex and care plan documents
R1 is usually one assist with eating. On 8/16/25 at 11:30 AM V3 Minimum Data Set (MDS) nurse stated
R1's MDS section for eating, R1's care plan Activity of Daily Living (ADL) section for eating and R1's
Kardex do not match. On 8/16/25 at 12:10 PM V4 Assistant Director of Nurses (ADON)/Wound Nurse
stated R1 spilled hot coffee on herself the morning of 8/4/25. V4 stated the staff alerted V4 and she went to
R1's room to assess R1. V4 Wound Nurse stated R1 had a large, reddened area on her outer Left Hip and
Thigh which later blistered. V4 Wound Nurse stated R1 did not have any prior wounds that were being
treated by the facility. On 8/16/25 at
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145016
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145016
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Goldwater Care Bloomington
700 East Walnut
Bloomington, IL 61701
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
1:50 PM V13 Certified Nurse Aide (CNA) stated staff have to get R1 set up just like R1 wants or R1 won't
be able to manage eating by herself. On 8/16/25 at 2:45 PM V15 Certified Nurse Aide (CNA) stated V14
CNA served R1 her breakfast tray on 8/4/25. V15 CNA stated R1 ended up spilling her hot coffee on her
Left Hip. V15 CNA stated he heard R1's call light sounding but not sure how long. V15 CNA stated the staff
are all very busy at that time of morning trying to get everyone ready for breakfast. V15 CNA stated R1
needs set up assistance with her meals but 'the staff never stay in the room' with R1. On 8/16/25 at 3:00
PM V1 Administrator stated R1's Minimum Data Set (MDS) assessment does not match R1's care plan and
R1's Kardex. V1 Administrator confirmed R1's Electronic Medical Record (EMR) does not include any
documented refusals from R1 of staff being present for meals to assist R1 if necessary. V1 Administrator
stated the facility does not have a policy on serving hot liquids to cognitively impaired residents. On 8/16/25
at 3:40 PM V2 Director of Nurses (DON) stated staff should follow the MDS and care plan. V2 DON
confirmed R1's MDS, care plan and Kardex do not match which could be confusing for staff. V2 DON stated
R1 should have been assisted with setting up her tray so that she could manage the drinks which would
have prevented her from being burned. V2 DON stated the staff were in-serviced due to R1 being burned
and will also in-service the staff on documenting refusals of care.
Event ID:
Facility ID:
145016
If continuation sheet
Page 3 of 3