F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
Based on observation, interview, and record review, the facility failed to ensure resident preferred television
programs were displayed on the unit television viewing area for one (R84) of 45 residents reviewed for
dignity in the sample of 45.
Findings include:
Facility Policy/Resident Privacy and Dignity dated 8/2/17 documents: Provide all residents with a home-like
environment that promotes dignity and respect to the residents of the facility.
On 10/10/23 at 10:44am, R84 was sitting in the memory care television viewing area watching the
television. The program on the television was a cartoon with violent and graphic content. At that time, R84
stated she did not like watching cartoons, and acknowledged the content was offensive. R84 also stated
she would prefer to watch a program that didn't make her feel like a 4th grader.
On 10/10/25 at 10:50am, V22 and V23 (R92's family members) entered the television viewing room with
R92. At that time, V22 noted the cartoons on the television, looked over at R84, and asked her if she would
rather watch a different program. R84 stated she would rather watch something else. V22 changed the
television program to a black and white classic movie with dancing and singing. R84 stated Oh, I like that
with a smile on her face. At 11:00am V22 and V23 stated that they visit every day and have often found
inappropriate programs on the television and (with the residents permission) change the channel to a
program the residents prefer. V22 and V23 stated they believe staff are changing the channels to programs
the staff prefer, and not to the resident preference.
R84's current Care Plan indicates she likes movies, watching golf/basketball/baseball, music, and singing.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 17
Event ID:
145039
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Accolade Healthcare of Peoria
5600 Glen Elm Drive
Peoria, IL 61614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0575
Level of Harm - Potential for
minimal harm
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy
groups and a statement that the resident may file a complaint with the State Survey Agency.
Based on observation, interview and record review, the facility failed to post State Agency contact
information. This failure has the potential to affect all 113 residents in the facility.
Residents Affected - Many
Findings include:
On 10/11/23 at 10am, Resident group meeting was held with 16 residents. Six residents (R8, R14, R27,
R43, R63, R93), including the Resident Council President (R8), all stated they did not know where the
State Agency information was posted.
On 10/11/23 and 10/12/23 State Agency information was only posted in the foyer area of the facility. The
foyer access was only accessible by going through double doors to enter the foyer from within the facility, or
entrance/exit doors on the other side of the foyer. On both days of observation, the foyer area was mostly
accessed by visitors, vendors, and staff. This area was not consistently accessed by the majority of
residents in the facility.
On 10/12/23 at 1:15pm, V1 Administrator toured the facility and acknowledged that there were no other
State Agency signs posted within the facility and stated The State Agency posters should be posted with
the Ombudsman posters. At that same time, Ombudsman information posters were posted in several units
throughout the facility.
Resident Census and Conditions Report form, dated 10/10/23, indicates there are 113 residents in the
facility.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145039
If continuation sheet
Page 2 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Accolade Healthcare of Peoria
5600 Glen Elm Drive
Peoria, IL 61614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0655
Level of Harm - Minimal harm
or potential for actual harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being
admitted
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. On
10/10/23 at 11:10am and 10/12/23 at 9:19am, R309's CPAP was on the right side of her bed.
Residents Affected - Few
On 10/10/23 at 11:10am, R309 stated I take care of my own CPAP and wear it at night, I have had it since I
got here.
R309's current care plan does not have R309's CPAP documented.
On 10/13/23 at 1:02 PM, V2 RN/Registered Nurse DON/Director of Nursing verified R309's care plan did
not include her CPAP use.
Based on observation, interview, and record review, the facility failed to develop a baseline care plan for a
resident's anticoagulant and insulin medications (R359) and a resident's CPAP/continuous positive airway
pressure machine (R309) for two of 25 residents (R309 and R359) reviewed for care plans in the sample of
45.
Findings include:
The facility's 24 Hour (Interim) Care Plan Policy revised 02/21 states, Purpose: To provide guidelines for
completion of a 24-Hour (Interim) Plan of Care for newly admitted residents. A 24-Hour Care Plan guides
provision of care from the time of the resident transfer/admission until the Interdisciplinary Care Plan is
completed. Policy: Based on information obtained during the admission process an Interim care plan will be
developed as soon as possible after admission. Responsibility: It is the responsibility of the Interdisciplinary
Team (IDT) to develop the Interim Care Plan. It is the responsibility of the Charge Nurse/Care Plan
Coordinator to complete an Interim Care Plan on all newly admitted residents. Procedure: 1. An Interim
Care Plan will be developed as soon as possible after initial admission. 2. The Interim Care Plan will be
based on Physicians Orders and Nursing admission Assessment. 3. The Interim Care Plan will guide all
resident care until the Interdisciplinary Care Plan is developed. This same policy documents the Interim
Care Plan should include resident medications.
1. R359's current admission Record documents R359 admitted to the facility on [DATE].
R359's current Medication Review Report documents an order for Insulin Aspart Subcutaneous Solution
Pen-Injector 100 units/ml (per milliliter) per sliding scale with an order start date of 10/3/2023, and an order
for the anticoagulant medication Warfarin Sodium 6 milligram tablet via Gastrostomy Tube with an order
start date of 10/3/2023.
R359's Baseline Care Plan, dated 10/3/2023, Section D documents Medications Resident is Taking. The
boxes Insulin and Anticoagulants are not marked.
On 10/11/23 at 9:00 AM, V14 (Licensed Practical Nurse) entered R359's bedroom and administered three
units of insulin subcutaneously to R359's right lower quadrant.
As of 10/11/23, R359's Interim Care Plan did not document R359's insulin, or anticoagulant medications.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145039
If continuation sheet
Page 3 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Accolade Healthcare of Peoria
5600 Glen Elm Drive
Peoria, IL 61614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0655
Level of Harm - Minimal harm
or potential for actual harm
On 10/12/2023 at 11:29 AM, V2 (Director of Nursing) stated insulin and anticoagulant medications should
be documented on the resident's baseline care plan by the admitting nurse. At this time, V2 verified R359's
base line care plan did not document R359's insulin, or anticoagulant medications.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145039
If continuation sheet
Page 4 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Accolade Healthcare of Peoria
5600 Glen Elm Drive
Peoria, IL 61614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed,
and revised by a team of health professionals.
Based on record review and interview the facility failed to maintain an accurate Care Plan for one resident
(R12) of 25 reviewed for care plan accuracy in a total sample of 45.
Residents Affected - Few
Findings Include:
The Facility's Care Plan policy dated 6/23 documents each resident will have a plan of care to identify
problems, needs and strengths that will identify how the interdisciplinary team will provide care. The
resident care plan is the tool used to coordinate all care provided to the resident to be sure care is
necessary, appropriate and planned to meet the individual needs of the resident consonant with the
physicians plan of care.
On 10/10/23 at 10:30 AM, R12 stated (Staff) don't ever get me up. I would like to be out and about more.
They say I refuse but I have never refused to get up. I have never refused anything.
R12's Current Care Plan, dated 8/15/22, documents (R12) has a behavior of refusing to be turned and to
get up from bed.
R12's medical record does not contain any documentation regarding R12 ever refusing to get out of bed or
refusing to be turned while in bed.
R12's MDS (Minimum Data Set), dated 8/11/23, documents R12's BIMS (Brief Interview for Mental Status)
Score to be 15/15 indicating R12 is cognitively intact. R12's MDS also documents no mood or behavior
problems.
On 10/11/23 at 2:00 PM, V2 (Director of Nursing) confirmed that R12's medical record did not contain any
documentation of refusal to get out bed or be turned and re-positioned in bed.
R12's Current Care Plan, dated 8/15/22, documents (R12) has a behavior of refusing all
supplements/enhanced foods, and has weight loss as a result.
R12's Current Physician Order Sheet, dated October 2023, documents Enhanced cereal every breakfast,
and enhanced potatoes every lunch time.
R12's medical record does not contain any documentation regarding R12 ever refusing her enhanced foods
or supplements.
On 10/11/23 at 1:30 PM V7 (Dietary Manager) stated (R12) does not like protein shakes, other
supplements she will accept. Her care plan is wrong.
R12's Current Care Plan, dated 8/15/23, documents (R12) has a behavior of refusal of medications.
R12's medical record does not contain any documentation regarding R12 ever refusing any medications.
On 10/11/23 at 2:00 PM V2 DON confirmed that R12's medical record did not contain any documentation of
R12's refusal to take medications. V2 stated I don't know where that came from. It needs to come
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145039
If continuation sheet
Page 5 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Accolade Healthcare of Peoria
5600 Glen Elm Drive
Peoria, IL 61614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
off the care plan.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145039
If continuation sheet
Page 6 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Accolade Healthcare of Peoria
5600 Glen Elm Drive
Peoria, IL 61614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM
and/or mobility, unless a decline is for a medical reason.
Based on interview and record review, the facility failed to perform recommended exercises for one (R12) of
four residents reviewed for mobility in a total sample of 45.
Residents Affected - Few
Findings Include:
The Facility's Range of Motion dated 9/2018 documents the purpose of the policy is to provide resident with
limited range of motion appropriate treatment and services to increase or prevent further decrease range of
motion. Policy: all residents will be assessed on admission and quarterly, or more often as a change of
condition warrants, for risk factors for development of contractures. A program will be developed based on
the resident's unique risk factors and involving formalized therapy as applicable. Any ROM will be reflected
in the interdisciplinary care plan and will be systematically and consistently followed. It is the responsibility
of the CNA (Certified Nurse Aide) to perform exercises as identified.
R12's Therapy to Nursing Recommendations, dated 8/25/22, documents Passive Range of Motion to (Both)
Lower Extremities 2-3 times per week to prevent contracture formation. Encourage Active Range of motion
to (Both) Upper Extremities as tolerated.
R12's Electronic Medical Record, dated 9/30/23, documents under Task: Range of Motion. Nursing to
encourage resident to participate in PROM (Passive Range of Motion) to (Both) LE (Lower Extremities) 3
times per week and AROM (Active Range of Motion) to (Both) UE (Upper Extremities).
On 10/10/23, V16 (R12's Family Member/Health Care Power of Attorney) stated (R12)'s insurance only
pays for her to get skilled therapy for so many days per year, otherwise she is dependent on (Facility Staff)
to exercise her legs for her, and they do not do that on a regular basis.
On 10/10/23 at 11:00 AM, R12 stated I need to be exercising my body, especially my legs because I have
MS (Multiple Sclerosis). They (Staff) don't exercise me at all.
On 10/11/23 at 10:15 AM, V17 (Certified Nurse Aide) stated (in the presence of R12) I can only do her
exercises when we have enough staff, usually we do not. I don't have time today.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145039
If continuation sheet
Page 7 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Accolade Healthcare of Peoria
5600 Glen Elm Drive
Peoria, IL 61614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and
provide appropriate care for a resident with a feeding tube.
Based on observation, interview, and record review, the facility failed to ensure Enhanced Barrier
Precautions were maintained for a resident with a Gastrostomy Tube/G-Tube and the facility failed to wear
gloves while administering medications through a G-Tube for one of three residents (R359) reviewed for
gastrostomy tubes in the sample of 45.
Findings include:
The facility's Tube Feeding (Administration of Medication) Policy dated 8/2017 states, Procedure: 4. Wash
hands. Apply gloves.
The facility's Gloves (Use) Policy revised 8/20 states, Policy: Gloves will be used per Standard Precautions,
isolation precautions, and according to the CDC/Centers for Disease Control and Prevention Guidelines.
Gloves will be worn to prevent the spread of infection and disease to residents and employees, protect
wounds from contamination, protect hands from potentially infectious materials, and to prevent exposure to
the HIV/Human Immunodeficiency Virus (AIDS) acquired immunodeficiency syndrome and Hepatitis B
viruses from blood or body fluids. Procedure: 4. Nonsterile gloves should be used primarily to prevent the
contamination of the employee's hands when providing treatment or services to the resident and when
cleaning contaminated surfaces. 7. When to Use Gloves: A. When touching excretions, secretions, blood,
body fluids, mucous membranes, or non-intact skin. C. When cleaning up spills or splashes of blood or body
fluids.
The facility's Enteral Tube Feeding Policy dated 8/23 states, Procedure: 4. Wash hands. Apply gloves.
The facility's Enhanced Barrier Precautions (EBP) policy dated 10/21/2022 states, General: EBP expand
the use of PPE (Personal Protective Equipment) and refer to the use of gown and gloves during
high-contact resident care activities that provide opportunities for transfer of MDROs (Multi Drug Resistant
Organisms) to staff hands and clothing. MDROs may be indirectly transferred from resident-to-resident
during these high-contact care activities. Nursing home residents with wounds and indwelling medical
devices are at especially high risk of both acquisition of and colonization with MDROs. The use of gown and
gloves for high-contact resident care activities is indicated, when Contact Precautions do not otherwise
apply, for nursing home residents with wounds and/or indwelling medical devices, regardless of MDRO
colonization, as well as, for residents with MDRO infection or colonization. Policy: EBP requires the use of
gown and gloves during high-contact resident care activities that provide opportunities for transfer of
MDROs to staff hands and clothing. Use of eye protection may be necessary when splash or spray may
occur, but it is not necessary in other situations. High contact resident care activities requiring gown and
glove use among residents that trigger EBP use include Device care or use: central line, urinary catheter,
feeding tube, tracheostomy/ventilator.
The Centers for Disease Control and Prevention/CDC's Enhanced Barrier Precautions Door Sign
documents: STOP, everyone must clean their hands including before entering and when leaving the room;
providers and staff must also wear gloves and a gown for following high-contact resident care activities
including providing hygiene and device care (Feeding Tube).
R359's admission Note, dated 10/03/2023, documents R359 is NPO (Nothing by Mouth) with continuous
tube feedings.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145039
If continuation sheet
Page 8 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Accolade Healthcare of Peoria
5600 Glen Elm Drive
Peoria, IL 61614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
R359's Skilled Nursing Charting Note, dated 10/04/2023, documents R359 intakes calories via G-Tube.
Level of Harm - Minimal harm
or potential for actual harm
R359's current Physician Order Sheet documents the following: R359's NPO status, R359's G-Tube care,
Jevity 1.5 at 60 milliliters/ml per hour continuously, and Enhanced Barrier Precautions in place during
high-contact care activities that provides opportunities for transfer of MDROs from/to high risk residents
with wounds and/or indwelling medical device that are at especially high risk for both acquisition of and
colonization of MDROs.
Residents Affected - Few
On 10/11/2023 at 9:20AM, The CDC's Enhanced Barrier Precautions sign was taped on the outside of
R359's door. At this time, without wearing a gown or gloves V14 (Licensed Practical Nurse) entered R359's
room to administer R359's prepared G-Tube (Gastrostomy Tube) medications. Without wearing a gown or
gloves, V14 performed the following: disconnected R359's tube feeding, connected a bolus syringe to
R359's G-Tube, aspirated for G-Tube contents, administered R359's medications flushing with water in
between each one, primed the tubing of a new tube feeding bottle, and reconnected R359's tube feeding to
R359's G-Tube. Upon V14 initially disconnecting R359's tube feeding, gastric contents splattered out of
R359's G-Tube where V14 was holding the tube with an ungloved hand.
On 10/11/2023 at 9:26AM, without handwashing, V14 swiped the hair from the left side of her face touching
her cheek with V14's soiled hand.
On 10/11/2023 at 9:39AM, V14 verified V14 did not wear gloves or gown while administering R359's
G-Tube medications, or while connecting/disconnecting R359's tube feedings. V14 stated that V14 does not
wear gloves when administrating G-Tube medications.
On 10/12/2023 at 12:25PM, V4 (Registered Nurse/Infection Preventionist) verified V14 should have worn
gloves and a gown prior to entering R359's room, and when managing R359's G-Tube.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145039
If continuation sheet
Page 9 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Accolade Healthcare of Peoria
5600 Glen Elm Drive
Peoria, IL 61614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to obtain orders for a CPAP
(Continuous Positive Airway Pressure) use for one (R309) of one residents reviewed for oxygen use in a
sample of 45.
Residents Affected - Few
Findings include:
Facility Oxygen Administration, revised 2/21, documents Oxygen therapy will be administered to the
resident only upon the written order of a licensed physician.
R309's facility record documents an admission date of 10/2/23, and R309 has the diagnosis of Obstructive
Sleep Apnea.
R309's Inventory of Personal Effects, undated, documents CPAP.
R309's Medication Review Report dated 10/11/23 has no documented orders for R309's CPAP.
On 10/10/23 at 11:10am and 10/12/23 at 9:19am, R309's room had an oxygen sign on door, and R309's
CPAP was on the right side of her bed.
On 10/10/23 at 11:10am, R309 stated I take care of my own CPAP and wear it at night, I have had it since I
got here.
On 10/12/23 at 9:40am, V11 Licensed Practical Nurse/LPN stated I don't work midnights so I would not
sign off on the CPAP. There is no order for (R309's) CPAP.
On 10/12/23 at 10:00am, V3 RN/Registered Nurse ADON/Assistant Director of Nursing stated, I don't have
an order for (R309's) CPAP, it must be a home machine, and I will get the settings and get an order in for
her.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145039
If continuation sheet
Page 10 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Accolade Healthcare of Peoria
5600 Glen Elm Drive
Peoria, IL 61614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Provide safe, appropriate pain management for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure a physician ordered narcotic
medication for pain control was available on admission for one (R260) of three residents reviewed for pain
in a sample of 45.
Residents Affected - Few
Findings include:
The facility's Management of Pain policy, revised 8/19, documents Policy: Our mission is to facilitate
resident independence, promote resident comfort and preserve resident dignity. The purpose of this policy
is to accomplish that mission through an effective pain management program, providing our residents the
means to receive necessary comfort, exercise greater independence, and enhance dignity and life
involvement. We will achieve these goals through: Promptly and accurately assessing and diagnosing pain.
Increasing comfort and reducing depression and anxiety in residents.
On 10/10/23, at 10:15am, R260 is lying in bed with a cast noted to his right leg. R260 stated the following:
(On admission) I had to wait for pain medication (Oxycodone) to get here. It is the only pain medicine that
works for me. I came here last Monday (October 2) from the hospital after surgery on my fractured right
ankle. My pain was at a six (out of 10). R260 stated I had to wait quite a while and felt like sh**. My pain
went up to an eight. That night wasn't funny.
R260's current Physician Order Sheet/POS includes a primary diagnosis of fracture of right lower leg,
closed fracture, and a secondary diagnosis of fracture of upper and lower end of unspecified fibula, closed
fracture.
R260's Minimum Data Sheet/MDS, dated [DATE], documents R260 is cognitively intact.
R260's After Visit Summary/AVS, dated 9/18/23 - 10/2/23, documents a physician order for Oxycodone
10mg two tablets every six hours as needed for pain.
On 10/12/23, at 1:15pm, V1 Administrator confirmed the admission time for R260 was at 11:55am on
10/2/23.
R260's Nursing admission Assessment, dated 10/2/23, documents R260 has pain in his right lower leg
(front) rated 7/10.
R260's Medication Administration Record/MAR, dated October 2023, documents R260's pain level was
8/10 on evening shift 10/2/23 and 8/10 on day shift 10/3/23.
The facility's billing report from the medication dispensary, dated 10/12/23, documents that V4 Infection
Control Preventionist retrieved Oxycodone 10mg four tablets from the dispensary to give to R260 on
10/3/23 at 11:09am.
The facility's Proof of Delivery List Report dated 10/12/23, documents R260's Oxycodone 10mg tablets
were delivered on 10/3/23 at 3:06pm.
On 10/13/23, at 9:15am, V15 Licensed Practical Nurse/LPN confirmed that R260 admitted just before noon
on 10/10/23 with a fractured leg. V15 stated the following: There was a hang up with the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145039
If continuation sheet
Page 11 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Accolade Healthcare of Peoria
5600 Glen Elm Drive
Peoria, IL 61614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
pharmacy receiving the script (for R260's Oxycodone). They have to have it physically in their hands. I faxed
it as soon as (R260) got here, but for some reason they weren't receiving it. (R260) rated his pain a seven
(on the pain scale 0-10). The hospital sent a script for the Norco (Hydrocodone) but didn't send any signed
script for the Oxycodone. (R260) said that Tylenol would do nothing and said that the Norco (Hydrocodone)
won't do much for his pain either. (R260) preferred Oxycodone which is the only thing that helps his pain. It
wasn't until I read (R260's) AVS (After Visit Summary) that I saw (R260) had an order for Oxycodone, but
no script for it .There is a lack of communication between the doctor, pharmacy and us when trying to get a
signed script. (R260's) dose of 10mg two tablets was not in our (medication dispensary) so we had to get a
doctor order for (R260's) dose in order to pull it from the (medication dispensary). By this time, it was the
following day when (R260) got the Oxycodone.
On 10/13/23, at 10:05am, V2 Director of Nursing/DON stated that a lot of times they have to fight with the
doctor and the pharmacy and sometimes even the hospital to get signed scripts for narcotics. The doctor
often won't sign it because they haven't seen the resident yet so will come in the next day and sign it. It
shouldn't be this long of a wait time to get the signed script and the medication here especially for a noon
admission. We try to get the liaison to be sure there are signed scripts, but it doesn't always happen.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145039
If continuation sheet
Page 12 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Accolade Healthcare of Peoria
5600 Glen Elm Drive
Peoria, IL 61614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated,
prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic
medications are only used when the medication is necessary and PRN use is limited.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide an appropriate indication for use of an
antipsychotic medication for one resident (R25) with a diagnosis of Dementia and failed to ensure prn (as
needed) physician orders for an anti-anxiety medication did not exceed 90 days for one resident (R92) of
five residents reviewed for unnecessary medications in the sample of 45.
Findings include:
Facility Policy/Antipsychotic Drugs dated 8/2017 documents: Residents will not receive antipsychotic
medications unless they have one or more of the following specific conditions:
Schizophrenia
Schizo-Affective Disorder
Delusional Disorder
Psychotic Mood Disorders (including Mania and Depression with Psychotic features)
Acute Psychotic Episodes
Brief Reactive Psychosis
Schizophreniform Disorder
Atypical Psychosis
Tourette's Syndrome
Huntington's Disease
Organic Mental Syndromes (Delirium, Dementia, Amnestic) with associated psychotic and/or agitated
behaviors which:
Have been qualitatively and objectively documented, are persistent, and not caused by preventable
reasons. Causing the resident to present a danger to self or others, continuously scream, yell or pace, if
these behaviors cause an impairment in functional capacity, or experience psychotic symptoms
(hallucinations, paranoia, delusions) but not exhibited as dangerous behaviors.
Facility Policy/Psychotropic Medication Protocol dated/revised 2/2021 documents: Residents shall only be
given antipsychotic drugs when clinically indicated according to appropriate diagnosis and physician's
order.
1. On 10/10/23 and 10/11/23, R25 was in the Memory Care dining room during activities and meals. R25
would periodically yell out vocalizations. Yelling behavior was not loud, was not constant, and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145039
If continuation sheet
Page 13 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Accolade Healthcare of Peoria
5600 Glen Elm Drive
Peoria, IL 61614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
did not appear to disrupt the milieu.
Level of Harm - Minimal harm
or potential for actual harm
Current Medical Diagnosis list indicates R25 has a diagnosis of Alzheimer's Disease dated 1/1/23,
Dementia with Other Behavioral Disturbance dated 1/1/23, and Bipolar Disorder dated 8/24/22 (diagnosed
at [AGE] years old).
Residents Affected - Few
Current Physician Orders indicate R25 was admitted in 2018, is [AGE] years old, and receives quetiapine
(antipsychotic) 25mg (milligrams) at bedtime for behaviors related to Dementia with Other Behavioral
Disturbance, and Bipolar Disorder (Unspecified) dated 5/12/23.
Consent for Psychotropic Medication(s), dated 9/6/22,1/30/23, and 5/12/23, for administration of quetiapine
to R25 do not have a diagnosis or indication for use included in any of the consents.
R25's Current Care Plan indicates R25 receives antipsychotic medications related to Bipolar disorder (date
initiated 12/10/21) with a target date/revision for 12/20/23. R25's Care Plan does not include specific
antipsychotic medication administered, or target behaviors requiring the use of an antipsychotic medication.
R25's Current Care Plan also indicates R25 is at risk for a behavior problem related to Dementia, Bipolar
Disorder, Depression, Anxiety, and Mood Affective Disorder. This same Care Plan indicates R25 has yelling
behaviors related to Dementia, Bipolar disorder, Depression, Anxiety, and Mood Affective Disorder.
R25's Psychiatric Progress Note, dated 8/17/23 and 9/18/23, indicates R25 is receiving hospice services
and does not appear to respond to internal stimuli, and no other symptoms of psychosis were reported
such as auditory or visual hallucinations.
On 10/12/23 at 10:30am, V21 Memory Care Director/RN (Registered Nurse) stated (R25) can't see or hear.
Her only behavior is yelling out she has no psychosis.
2. R92's Current Physician's Orders indicate R92 has orders to receive alprazolam (antianxiety) 0.5mg
every eight hours as needed for GAD (Generalized Anxiety Disorder) related to Anxiety Disorder for 90
days, with a date ordered 9/15/23.
R92's MAR (Medication Administration Record) indicates R92 received alprazolam 0.5mg on 10/2/23,
10/5/23, 10/6/23, 10/10/23 and 10/11/23.
R92's Progress Notes also indicate alprazolam was given on the identified dates in October.
R92's MAR or progress notes do not describe the behaviors R92 was exhibiting requiring the use of
alprazolam.
R92's Behavior tracking record indicates R92 was agitated on 10/9/23, 10/11/23 and 10/12/23; and angry
on 10/12/23.
R92's Current Care Plan indicates R92 receives an antianxiety medication related to anxiety disorder. This
Care plan does not indicate specific behaviors requiring the use of antianxiety medication.
On 10/12/23 at 10:40am, V12 Memory Care Director/RN stated that the nurse administering a prn (as
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145039
If continuation sheet
Page 14 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Accolade Healthcare of Peoria
5600 Glen Elm Drive
Peoria, IL 61614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
needed medication) should be documenting the actual behaviors in the nurse progress notes.
Level of Harm - Minimal harm
or potential for actual harm
On 10/13/23 at 11:45pm, V3 ADON (Assistant Director of Nursing) stated We increased R92's alprazolam
to every four hours today and I noticed the order was for 90 days. I knew that wasn't right so we changed
the order (dated 10/13/23) to 14 days. V3 also stated that the nurse administering a prn should document in
the progress note. V3 was unable to provide any documentation explaining the reason alprazolam was
being administered to R92 and was unable to justify the increase to every four hours from every eight
hours.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145039
If continuation sheet
Page 15 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Accolade Healthcare of Peoria
5600 Glen Elm Drive
Peoria, IL 61614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0770
Provide timely, quality laboratory services/tests to meet the needs of residents.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to obtain physician ordered laboratory results for
one of 25 residents (R359) reviewed for physician orders in the sample of 45.
Residents Affected - Few
Findings include:
The facilities Anticoagulant Therapy Policy dated 08/02/2017, states, Policy; All residents on anticoagulant
therapy shall have their medications monitored monthly, unless otherwise ordered by a physician.
Procedure: 1. All residents on Coumadin should have an order for a monthly prothrombin time (unless
ordered sooner by MD/Medical Doctor.)
R359's current admission Record documents R359's diagnoses to included but not limited to: Permanent
Atrial Fibrillation, Heart Failure, and Peripheral Vascular Disease.
R359's Medication Review Report, dated 9/04/2023 to 10/31/2023, documents R359 is currently prescribed
the blood thinning medication Warfarin Sodium daily for DVT (Deep Vein Thrombosis) prevention. This same
report documents an order for an INR (International Normalized Ratio) to be obtained on 10/10/23.
As of 10/11/2023 at 12:45PM, R359's PT (Prothrombin Time)/INR/Coumadin (Warfarin) Flowsheet did not
document a PT/INR lab result for 10/10/23.
On 10/11/2023 at 12:45PM, V4 (Registered Nurse) verified R359's PT/INR was not obtained on 10/10/23
and should have been. V4 stated V4 changed R359's order to be obtained on 10/11/23 since the order was
not completed on 10/10/2023. V4 stated V4 would obtain R359's PT/INR result now.
On 10/11/23 at 1:20 PM, after obtaining R359's PT/INR result, V4 stated that R359's PT/INR resulted back
as high and R359's Coumadin will be held for two days.
R359's PT (Prothrombin Time)/INR/Coumadin (Warfarin) Flowsheet on 10/11/23 documents a PT result of
49.9 seconds and documents a Normal PT equals 10-13 seconds. R359's INR result is documented as 4.8.
This same sheet on 10/11/23, documents Dose Change: Hold times two days.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145039
If continuation sheet
Page 16 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145039
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Accolade Healthcare of Peoria
5600 Glen Elm Drive
Peoria, IL 61614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0809
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and
requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to
eat at non-traditional times or outside of scheduled meal times.
Based on interview and record review, the facility failed to consistently offer/provide bedtime snacks to six
residents (R8, R14, R27, R43, R63, R93) which include the Resident Council President (R8) of 16
residents reviewed for bedtime snacks in the sample of 45.
Findings include:
Facility policy/Bedtime Snacks dated 8/2017 documents: To ensure that residents are offered bedtime
snacks daily. All residents within the facility shall be offered a snack at bedtime. Charge Nurse and Nursing
Assistants will offer snacks to all residents every evening prior to bedtime.
On 10/11/23 at 10am, Resident group meeting was held with 16 residents. Six residents (R8, R14, R27,
R43, R63, R93) including the Resident Council President (R8) stated they were not consistently offered or
provided with bedtime snacks. R8, R63 and R93 stated the kitchen puts out snacks at the nurse's station
but the CNA's don't consistently offer or pass out. R63 stated there have been two residents who will take
all of the snacks back to their room and the staff don't replace them.
On 10/12/23 at 2:40pm, V19 CNA (Certified Nurse Assistant) identified herself as a 2nd shift CNA. At that
time V19 stated she's usually on break when the snacks need to be passed I'm not usually around to do
that. The snacks are set out at the nurse's station. If they ask, I'll bring it to them.
On 10/12/23 at 2:45pm, V20 CNA stated certain residents automatically get snacks and the other snacks
are saved for residents who might have blood sugar problems.
On 10/12/23 at 2:50pm, V18 LPN (Licensed Practical Nurse) stated sometimes residents come from other
units to get snacks before bed because there are a couple residents who will take all the snacks for
themselves.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145039
If continuation sheet
Page 17 of 17