F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, facility staff failed to report an allegation of abuse to the State
Survey Agency within 24 hours of being made aware of a potential abuse allegation from a resident. This
failure applied to one resident (R70) reviewed for abuse in a total sample of 35.
Findings include:
R70 is a [AGE] year-old resident admitted to facility on 02/29/2024 with medical diagnoses including but not
limited to: legal blindness, muscle weakness, paroxysmal atrial fibrillation- on a blood thinner,
polyneuropathy, essential hypertension, prediabetes, and moderate protein-calorie malnutrition.
R70 has a Brief interview mental status (BIMS) score of 14/15 dated 06/04/2024 which means cognitively
intact.
R70 requires partial/moderate assistance for eating, oral hygiene, toileting hygiene, upper body dressing
and personal hygiene according to minimum data set (MDS) section GG dated 6/4/2024.
R70 requires substantial/maximal assistance for shower/bathe self, lower body dressing and putting
on/taking off footwear according to MDS section GG dated 6/4/2024.
R70 is on an anticoagulant medication.
In physical therapy note written by V11 (physical therapy manager) dated 5/27/24 at 01:51 PM reads He
(R70) reported that somebody tried to wrench his arm when he was attempting himself to get to the toilet.
On 5/27/2024 at 01:56 PM x-ray was completed on R70 left shoulder, complete 2 views. Report documents
slightly swollen and c/o (complaint of) pain. Impression: No acute skeletal injuries of the left shoulder.
On 06/10/24 at 10:37 AM R70 was interviewed by surveyor in his room. He was alert and oriented to
person and place. R70 stated I believe the guy's name is V12 first name. I woke up very early in morning
and was very confused and V12 or whatever his name is got all excited because I was out of my bed and
calling mommy or help to get help to go to the bathroom. He wrenched my arm. It didn't hurt that day, but it
started hurting. I told V11 the next day and they took pictures. V11 is the head of Physical therapy. It
happened in March or April. I don't know when the last time I seen him work. I
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 10
Event ID:
145122
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145122
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Dobson Plaza
120 Dodge Avenue
Evanston, IL 60202
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
have been putting heat compresses on it. I am on blood thinners. I think the staff rotate shifts. He speaks
with an accent. I think he is Filipino. My biggest problem with him is his attitude like he is the boss and
doesn't take your side of the story. You can't reason with V12. R70 left upper arm was noted to be purple
and yellow almost full length of upper arm to elbow on front side and stated that it is spreading; it doesn't
hurt now.
Residents Affected - Few
On 06/10/24 at 11:46 AM Another surveyor observed bruise on R70 with this surveyor and resident
changed story on when it happened. Large bruise ranging from about 1 inch below shoulder to 1 inch
above elbow scattered purplish and yellow in color on anterior aspect of left arm. He now says it happened
a week ago Sunday.
On 06/11/24 at 10:47 AM Interview with V7 certified nursing assistant (CNA). I am a CNA. I saw the bruise
on R70's arm yesterday and told V3 (regional director) about it. R70 is independent and I only help R70.
R70 did not tell me how that happened, I just reported seeing it.
On 06/11/24 at 10:56 AM Interview with V11 (physical therapy manager). V11 stated my therapist (V29)
reported to me limitation of motion and a little swelling to left upper arm on 5/27/2024. I did not directly
speak with R70 about it that day. I spoke to him the following day regarding this. R70 told me somebody
wrenched my arm. R70 couldn't remember who. He told me it happened on the night shift. V29 told me she
told the nurse of the arm limited motion and swelling. If someone tells me something that we suspect
abuse, we are to report it right away. I told the floor nurse V12 that R70 said somebody wrenched his arm. It
was reported already so I am assuming the nurses have it already. It would be considered abuse if
somebody wrenches someone's arm in my book. That is exactly what is documented in my notes.
On 06/11/24 at 10:58 AM Interview with V3 (regional director) stated investigation is ongoing. V3 provided
us with copies of investigation what has been done so far. I am unaware of R70 stating someone wrenched
his arm. He did not tell me that yesterday. I will take it one step further with my investigation.
On 06/11/2024 V3 presented unusual occurrence report form dated 6/10/2024 documents V7 (CNA)
reported discoloration to resident's R70 left upper arm - when asked resident what happened he stated that
he got up at night, I was confused. He said that later his arm hurt, they did xray, they told me That it was old
man stuff.
On 06/11/24 at 12:17 PM V3 (Regional director) notified by surveyor that R70 accused V12 of wrenching
his arm. Also asked for update of investigation once she finishes it.
On afternoon of 6/11/2024 surveyor was provided with Facility reported incident report for this incident and
was told that V12 was suspended pending ongoing investigation.
On 06/11/24 at 03:15 PM Interview with V2 Abuse coordinator. When asked how you go about investigation
V2 stated immediately report and look at the details of event. It is not reportable if it is witnessed. Avoid
abuse, we work as a team we start an investigation immediately. We train staff on abuse and abuse
reporting, Staff report to nurse on the floor and myself or director of nursing (DON). Staff must report
immediately. When asked why the x-ray was ordered V2 stated we ordered x-ray because resident reported
pain. Nurse called doctor and got the order. Morning nurse called doctor and did x-ray. I am not aware of
communication between V11 and V12. When asked if therapy staff should have reported this right away V2
stated yes either to me or his supervisor. This resident uses a lot of
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145122
If continuation sheet
Page 2 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145122
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Dobson Plaza
120 Dodge Avenue
Evanston, IL 60202
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
interesting language to describe something, like yesterday he said I have old man bones. He describes he
got up and was looking for something, he thinks it was his mother and got confused and he thinks it was
V12 but not sure that V12 was who caught him. My DON is in Italy, and I am unsure if she started an
investigation or not. She can start investigation without me .If R70 didn't use the word wrenched, then she
may not have. R70 did not fall. I cannot reach DON. We don't see any communication between DON and
staff of another investigation started by DON. When asked if this can be, she stated yes, she could have
started an investigation on paper and not on the computer. There is a nurses note. I saw the 27th maybe he
said something about his knees buckling and nurse got him back to bed. You know you don't lose your
balance neatly. So, it is not necessarily graceful, and it prevented a fall. We investigate like crazy. Yesterday
we started an investigation just because of the discoloration.
Abuse & Neglect Policies/Procedures in Administrative Manual with a revised date of September 2016
received and reviewed on 6/11/2024 reads:
V. Internal Reporting Requirements and Identification of Allegations:
All employees are required to report any incident, allegation or suspicion or potential abuse or mistreatment
they observe, hear about, or suspect.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145122
If continuation sheet
Page 3 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145122
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Dobson Plaza
120 Dodge Avenue
Evanston, IL 60202
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Respond appropriately to all alleged violations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to initiate an investigation in a timely manner for
an allegation of abuse for one of one resident (R70) reviewed for abuse in a total sample of 35.
Residents Affected - Few
Findings include:
R70 is a [AGE] year-old resident admitted to facility on 02/29/2024 with medical diagnoses including but not
limited to: legal blindness, muscle weakness, paroxysmal atrial fibrillation- on a blood thinner,
polyneuropathy, essential hypertension, prediabetes, and moderate protein-calorie malnutrition.
R70 has a Brief interview mental status (BIMS) score of 14/15 dated 06/04/2024 which means cognitively
intact.
R70 requires partial/moderate assistance for eating, oral hygiene, toileting hygiene, upper body dressing
and personal hygiene according to MDS section GG dated 6/4/2024.
R70 requires substantial/maximal assistance for shower/bathe self, lower body dressing and putting
on/taking off footwear according to MDS section GG dated 6/4/2024.
R70 is on an anticoagulant medication.
In physical therapy note written by V11 (physical therapy manager) dated 5/27/24 at 01:51 PM reads He
(R70) reported that somebody tried to wrench his arm when he was attempting himself to get to the toilet.
On 5/27/2024 at 01:56 PM x-ray was completed on R70 left shoulder, complete 2 views. Report documents
slightly swollen and c/o (complaint of) pain. Impression: No acute skeletal injuries of the left shoulder.
On 06/10/24 at 10:37 AM R70 was interviewed by surveyor in his room. He was alert and oriented to
person and place. R70 stated I believe the guy's name is V12 first name. I woke up very early in morning
and was very confused and V12 or whatever his name is got all excited because I was out of my bed and
calling mommy or help to get help to go to the bathroom. He wrenched my arm. It didn't hurt that day, but it
started hurting. I told V11 the next day and they took pictures. V11 is the head of Physical therapy. It
happened in March or April. I don't know when the last time I seen him work. I have been putting heat
compresses on it. I am on blood thinners. I think the staff rotate shifts. He speaks with an accent. I think he
is Filipino. My biggest problem with him is his attitude like he is the boss and doesn't take your side of the
story. You can't reason with V12. R70 left upper arm purple and yellow almost full length of upper arm to
elbow on front side. States it is spreading. It doesn't hurt now.
On 06/10/24 at 11:46 AM Another surveyor observed bruise with this surveyor and resident changed story
on when it happened. Large bruise ranging from about 1 inch below shoulder to 1 inch above elbow
scattered purplish and yellow in color on anterior aspect of left arm. He now says it happened a week ago
Sunday.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145122
If continuation sheet
Page 4 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145122
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Dobson Plaza
120 Dodge Avenue
Evanston, IL 60202
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 06/11/24 at 10:56 AM Interview with V11 (physical therapy manager). V11 stated my therapist (V29)
reported to me limitation of motion and a little swelling to left upper arm on 5/27/2024. I did not directly
speak with R70 about it that day. I spoke to him the following day regarding this. R70 told me somebody
wrenched my arm. R70 couldn't remember who. He told me it happened on the night shift. V29 told me she
told the nurse of the arm limited motion and swelling. If someone tells me something that we suspect
abuse, we are to report it right away. I told the floor nurse V12 that R70 said somebody wrenched his arm. It
was reported already so I am assuming the nurses have it already. It would be considered abuse if
somebody wrenches someone's arm in my book. That is exactly what is documented in my notes.
On 06/11/24 at 10:58 AM Interview with V3 (regional director) stated investigation is ongoing. V3 provided
us with copies of investigation what has been done so far. I am unaware of R70 stating someone wrenched
his arm. He did not tell me that yesterday. I will take it one step further with my investigation.
On 06/11/2024 V3 presented unusual occurrence report form dated 6/10/2024 documents V7 (CNA)
reported discoloration to resident's R70 left upper arm - when asked resident what happened he stated that
he got up at night, I was confused. He said that later his arm hurt, they did xray, they told me That it was old
man stuff.
On 06/11/24 at 12:17 PM V3 (Regional director) notified by surveyor that R70 accused V12 of wrenching
his arm. Also asked for update of investigation once she finishes it.
On afternoon of 6/11/2024 surveyor was provided with Facility reported incident report for this incident and
was told that V12 was suspended pending ongoing investigation.
On 06/11/24 at 03:15 PM Interview with V2 Abuse coordinator. When asked how you go about investigation
V2 stated immediately report and look at the details of event. It is not reportable if it is witnessed. Avoid
abuse, we work as a team we start an investigation immediately. We train staff on abuse and abuse
reporting, Staff report to nurse on the floor and myself or director of nursing (DON). Staff must report
immediately. When asked why the x-ray was ordered V2 stated we ordered x-ray because resident reported
pain. Nurse called doctor and got the order. Morning nurse called doctor and did x-ray. I am not aware of
communication between V11 and V12. When asked if therapy staff should have reported this right away V2
stated yes either to me or his supervisor. This resident uses a lot of interesting language to describe
something, like yesterday he said I have old man bones. He describes he got up and was looking for
something, he thinks it was his mother and got confused and he thinks it was V12 but not sure that V12 was
who caught him. My DON is in Italy, and I am unsure if she started an investigation or not. She can start
investigation without me . If R70 didn't use the word wrenched, then she may not have. R70 did not fall. I
cannot reach DON. We don't see any communication between DON and staff of another investigation
started by DON. When asked if this can be, she stated yes, she could have started an investigation on
paper and not on the computer. There is a nurses note. I saw the 27th maybe he said something about his
knees buckling and nurse got him back to bed. You know you don't lose your balance neatly. So, it is not
necessarily graceful, and it prevented a fall. We investigate like crazy. Yesterday we started an investigation
just because of the discoloration.
Abuse & Neglect Policies/Procedures in Administrative Manual with a revised date of September 2016
received and reviewed on 6/11/2024 reads:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145122
If continuation sheet
Page 5 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145122
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Dobson Plaza
120 Dodge Avenue
Evanston, IL 60202
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
V. Internal Reporting Requirements and Identification of Allegations:
Level of Harm - Minimal harm
or potential for actual harm
All employees are required to report any incident, allegation or suspicion or potential abuse or mistreatment
they observe, hear about, or suspect.
Residents Affected - Few
VII. Internal Investigation of Allegations and Response:
Incident or allegation involving abuse or mistreatment will result in an investigation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145122
If continuation sheet
Page 6 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145122
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Dobson Plaza
120 Dodge Avenue
Evanston, IL 60202
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to develop and implement a comprehensive person-centered
care plan for abuse for one (R70) of one resident reviewed for abuse in a total sample of 35.
Findings include:
R70 is a [AGE] year-old resident admitted to facility on 02/29/2024 with medical diagnoses including but not
limited to: legal blindness, muscle weakness, paroxysmal atrial fibrillation - on a blood thinner,
polyneuropathy, essential hypertension, prediabetes, and moderate protein-calorie malnutrition.
R70 has a Brief interview mental status (BIMS) score of 14/15 dated 06/04/2024 which means cognitively
intact.
R70 requires partial/moderate assistance for eating, oral hygiene, toileting hygiene, upper body dressing
and personal hygiene according to minimum data set (MDS) section GG dated 6/4/2024.
R70 requires substantial/maximal assistance for shower/bathe self, lower body dressing and putting
on/taking off footwear according to MDS section GG dated 6/4/2024.
R70 is on an anticoagulant medication.
In physical therapy note written by V11 (physical therapy manager) dated 5/27/24 at 01:51 PM reads He
(R70) reported that somebody tried to wrench his arm when he was attempting himself to get to the toilet.
On 06/12/24 at 02:37 PM During Interview with V3 and V21 RN. V3 Regional Director stated we do not do
abuse risk assessments on residents when they are admitted . Residents have a care plan for behavior or
history of abuse or behavior of a resident. We do not do a separate abuse risk assessment; it may be
brought up in social history but not as a separate assessment. I will continue to look in the charts, but we
do not do an abuse risk assessment on residents when they are admitted .
On 06/13/2024 at 09:28 AM V13 (Clerical supervisor and schedule coordinator) stated Per V3, we checked
the medical records and do not have abuse care plans or risk assessments at this time for R70.
On 06/13/24 at 11:00 AM, during phone interview with V4 (social service consultant), V4 said, I am an
outside consultant with them; I have worked at the facility for about seven weeks now. I was hired to do
MDS's and updating their care plans. I do not have anything to do with assessments when residents are
admitted . I am not aware if there are any abuse risk assessments done on admission. I do not do any of
the assessments. I do part of their care plans. When considering an abuse care plan, I ask residents if they
have any history of drug abuse, suicidal issues, physical emotional or verbal abuse in the past. I would
consider a dementia patient at risk for abuse. I would also consider a blind resident at risk for abuse. Both
of those incidents would constitute an abuse care plan if they had definitive cognitive loss. But if resident is
blind yes, an abuse care plan should be put in there. I also agree all dementia residents should have an
abuse care plan as these residents are at risk for abuse. I just did R70's MDS, so the care plan is the next
thing I am working on. I am unaware
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145122
If continuation sheet
Page 7 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145122
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Dobson Plaza
120 Dodge Avenue
Evanston, IL 60202
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
of any abuse care plan or abuse risk assessments for V70 as I am very part time and I have to go in and
review it.
Abuse & Neglect Policies/Procedures in Administrative Manual with a revised date of September 2016
received and reviewed on 6/11/2024 reads:
Residents Affected - Few
Resident Assessment: As part of the resident social history assessment, and the MDS assessments, staff
will identify residents with increased vulnerability for abuse, mistreatment or who have needs behaviors that
might lead to conflict (i.e., combative behavior, verbal outbursts.) Through the care planning process, staff
will identify any problems, goals and approaches, which would reduce the chances of abuse, mistreatment.
Staff will continue to monitor the goals and approaches on a regular basis.
Comprehensive care plan policy with a revised date of 11/17 reads:
Policy Statement: An individualized comprehensive care plan that includes measurable objectives and
timetables to meet the resident's medical, nursing, mental and psychological needs is developed for each
resident 7 days after the completion of the comprehensive assessment.
2. The comprehensive care plan is based on a thorough assessment that includes but is not limited to the
MDS.
3. Each resident's comprehensive care plan is designed to:
a. Incorporate identified problem areas.
b. Incorporate risk factors associated with identified problems.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145122
If continuation sheet
Page 8 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145122
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Dobson Plaza
120 Dodge Avenue
Evanston, IL 60202
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observations, interviews, and record reviews, the facility failed to follow their policy and
procedures by not properly labeling and storing food. This failure applies to all 77 residents in the facility
who receive meals from the kitchen.
Findings include:
On 06/10/2024 from 09:43 AM - 10:20 AM during kitchen observations observed an unlabeled partially
closed bag of green beans stored in a freezer; Observed freezer number 5 outside thermometer
temperature fluctuating from 4-17 degrees; Observed a large tub of ice-cream in freezer number 5 was soft;
Observed 9 unlabeled packs of English muffins, and 9 unlabeled packs of plain bagels stored in the
freezer; Observed one pack of raisin bagels with a sell by date of 05/17/2024 stored in the freezer;
Observed a large, opened pack of chocolate chip muffins with a use by date of 05/15/2024 stored in the
freezer; Observed 3 unlabeled large boxes of muffins stored in the freezer; Observed 2 packs of soft
tortillas with a use by date of 02/20/2024 stored in the freezer. Observed a 1.57-pound pack of hamburger
buns with a use by date of 03/12/2024 stored in the freezer. Observed five 6lb cans of canned foods stored
with undented canned foods in the dry storage area; Observed a separate area for storing dented cans.
Observed 2 unlabeled large 20ML bins containing oatmeal stored in the dry storage area. Observed 2
unlabeled 20ML bins containing dry milk powder stored in the dry storage area. Observed refrigerator
number 7 with 8 heads of wilted lettuce stored inside. Observed a cart with a cup of coffee, a cup of juice, a
bowl of cornflakes, and a partially eaten pastry sitting on the elevator with no staff around.
On 06/12/24 at 10:35 AM V17 (Dietary Manager) stated when items are taken out of their original package
the printed used by date is placed on the item before placing in the freezer for storage. V17 stated items
should have use by dates to ensure consumption before expiring. V17 stated if the use by date of tortillas is
February 2024 they are expired and should be discarded. V17 stated if the package date of hamburger
buns is March 2024, they are no longer good to consume. V17 stated dented cans should be placed by the
door or sent back right away. V17 stated we wouldn't want the dietary staff to use dented cans because
they are not safe. V17 stated freezer temperatures should be below zero. V17 stated if ice cream is soft and
the freezer temperatures showing higher than below zero this may mean the freezer isn't cold enough
which could cause issues with proper storage and contamination. V17 stated the milk powder and oatmeal
were delivered last week but they should have a visible date labeled on them. V17 stated if a food cart with
a cup of juice, cup of coffee, bowl of cornflakes, and partially eaten pastry is left on the elevator unattended
the residents could consume them and there is a risk of contamination, allergy, or possibly swallowing
issues.
The facility's Food Return/Rejection Policy received/reviewed 06/12/2024 states:
Any item which is past the use by date should be rejected.
Storage of dry items including all shelf-stable dried foods includes visible labeling.
Any canned item without a label should be rejected.
Storage of Fresh Fruits and Vegetables including all fresh produce that is either whole or cut should have
no wilting.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145122
If continuation sheet
Page 9 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145122
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Dobson Plaza
120 Dodge Avenue
Evanston, IL 60202
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
The facility's Policy for Receiving and Storage of Food Items Policy received/reviewed 06/12/2024 states:
Level of Harm - Minimal harm
or potential for actual harm
Upon delivery, food items are to be kept in their original packaging for storage. Once a food item (without a
printed expiration date) is removed from the original box or packaging, the item is then to be labeled with
the date of delivery.
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145122
If continuation sheet
Page 10 of 10