F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation and interview the facility failed to provide comfortable temperatures in the dining room and
visiting room. This failure has the potential to affect all 57 residents residing at the facility.
Findings include:
1.R3's medical diagnosis sheet, print date of 5/9/25, documented R3 has diagnoses including type 2
diabetes mellitus, heart failure, fibromyalgia, dementia, and anemia.
R3's Minimum Data Set (MDS), dated [DATE], documented R3 is moderately cognitively impaired although
resident was alert and oriented at time of interview.
On 5/9/25 at 9:24 AM R3 stated the facility was freezing the first day they shut the heat off, my room
temperature is okay now, but the dining room is still cold.
2. R4's medical diagnosis sheet, print date of 5/9/25, documented R4 has diagnoses including chronic
obstructive pulmonary disease, hypokalemia, atrial fibrillation, osteoarthritis, anxiety, hypertension, and
morbid obesity.
R4's MDS, dated [DATE], documented R4 is cognitively intact.
On 5/9/25 at 9:33 AM R4 stated the dining room and lobby are always cold. Other residents and I have told
maintenance about it being so cold.
3. R5's medical diagnosis sheet, print date of 5/9/25, documented R5 has diagnoses including heart failure,
muscle weakness, asthma, chronic obstructive pulmonary disease, and myalgia.
R5's MDS, dated [DATE], documented R5 is cognitively intact.
On 5/9/25 at 9:42 AM R5 stated her room is a comfortable temperature but it is a little cold in the dining
room. Resident was observed wearing a scarf over her head and had a hooded jacket on with the hood
also covering her head while sitting in her wheelchair in the dining room.
4. R6's medical diagnosis sheet, print date of 5/9/25, documented R6 has diagnoses including morbid
obesity, chronic kidney disease, heart failure, anxiety, hypothyroidism, and depression.
R6's MDS, dated [DATE], documented R6 is cognitively intact.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
145136
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145136
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arcadia Care Auburn
304 Maple Avenue
Auburn, IL 62615
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
On 5/9/25 at 9:57 AM R6 stated her room temperature is okay, but it is usually cold in the dining room and
makes it uncomfortable during meals and activities.
On 5/9/25 at 9:40 AM V6 Certified Nurse Assistant, CNA, stated she has had some residents complain to
her about the dining room being cold.
Residents Affected - Many
On 5/9/25 at 9:45 AM V7 CNA stated she occasionally hears residents saying they are cold in the dining
room, so she gets them a blanket.
On 5/9/25 at 9:52 AM V3, Maintenance Director, stated the dining room thermostat is in the kitchen, the air
conditioner is on, and they keep it set on 70. V3 stated it blows cool air out into the dining room and sitting
area.
On 5/9/25 at 10:02 AM V3 was observed checking the dining room temperatures with 2 different
thermometers. The first thermometer read 68 degrees Fahrenheit (F) and his second thermometer read
67.3 F. Surveyor checked the temperature with third thermometer, and it read 67.8 F degrees.
On 5/9/25 at 10:18 AM V9, Activity Assistant, stated she had one resident, R2, recently say she was cold in
the dining room during lunch, so she bundled her up with blankets.
On 5/9/25 at 10:25 AM V3, Maintenance Director, checked the visiting room temperature with 2 different
thermometers. The facility's thermometer read 67.3 degrees F and surveyor's thermometer read 67.6
degrees F.
On 5/9/25 at 10:54 AM V1, Administrator, stated the current facility census is 57 and all residents do come
out of their rooms.
On 5/9/25 at 11:52 AM, V1, provided surveyor with the facility disaster plan/policies and procedures. V1
stated the facility does not have any other policies for internal facility temperatures other than what is in the
emergency plan in the event the facility loses power.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145136
If continuation sheet
Page 2 of 2