F 0600
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility to ensure a resident's right to be free from neglect for 1
of 3 residents (R1) reviewed for neglect in the sample of 5. This failure resulted in R1 lying in urine for hours
causing embarrassment and emotional distress.
The findings include:
R1's face sheet showed an [AGE] year-old female admitted to the facility on [DATE] with diagnosis of acute
cystitis with hematuria, syncope and collapse, acute kidney failure, obstructive sleep apnea, hypertension,
history of falling, adult failure to thrive, and urinary tract infection.
On 4/18/24 at 10:41 AM, R1 was in her room. R1 became tearful and her crying increased as she spoke
about the incident night of 4/9/24. R1 said I done forgot about that girl. She didn't want to help me go to the
bathroom. I put the call light on waited hours and started calling out nurse, nurse. She had a nasty remark.
She didn't want to be bothered with me. I wet myself. I feel like she was abusive to me. You got to have a
decent attitude. I don't think she is qualified to take care of people. Some people got jobs they ain't cut out
for, but they think they are. I prayed and hoped I made it through the night. I felt afraid to ask for help. She
was the one waiting on me. You don't want to call that person to come back in. I hate to say it but that's the
way I feel. I was embarrassed that I had to wet myself.
On 4/18/24 at 9:41 AM, V7 (Registered Nurse/RN) said R1 alert and oriented x 3. If I was told a resident
had not been changed all night and was upset, I would report it to management. If it's true, then someone
did not perform their duties. I would call it neglectful if it's true.
On 4/18/24 at 9:48 AM, V8 (Certified Nursing Assistant/CNA) said the morning of 4/10/24, R1 told her
nobody changed her all night. I got her up and cleaned up, washed her good. R1's bed was wet all the way
to the mattress. I reported it to V1 (Administrator) as soon as I cleaned her up. It felt like that was neglect on
the patient. We give report that she gets up to the bathroom. Normally she gets up to the bathroom and
doesn't wet herself. She is very aware of her surroundings. She was very upset and embarrassed. Honestly,
as wet as she was, I don't think she was changed or toileted at all. I know she is continent, and she lets you
know when she needs to use the bathroom. She'll put her call light on. If you leave them in their urine too
long their skin can start breaking down and leave bedsores.
On 4/18/24 at 2:24 PM, V11 (R1's daughter) said she arrived at the facility around 10:00 AM on 4/10/24. R1
told her that during the night she put her call light on to tell staff she needed to go to
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
145142
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145142
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alden Debes Rehab & Hcc
550 South Mulford Avenue
Rockford, IL 61108
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Actual harm
Residents Affected - Few
the bathroom. R1 said a staff person answered the call light and told her to go (urinate) in her
undergarment and moved the call light away from her. She (R1) was angry and embarrassed. V1
(Administrator) was in a meeting, and I had to get back to work so I left a note on V4 (Admissions
Director's) desk at 11:10 that morning that I wanted to speak to him about the situation. I also told the nurse
on duty about it. This incident has changed her mood. I would not say it was abuse. I would say it was
neglect. They neglected to attend to her care needs.
On 4/18/24 at 3:08 PM, V8 said when she went in R1's room on 4/10/24, the call light was out of R1's
reach.
R1's 4/5/24 transfer evaluation showed she required 2 persons to transfer. R1's 4/5/24 care plan showed
she was admitted to the facility for a skilled stay requiring physician ordered, medically necessary services
including skilled nursing care, management and evaluation of the care plan, observation, and assessment
of the patient's condition and/or teaching and training activities related to the reason for the stay or in
preparation to transition to a lesser care environment. R1's care plan showed the intended discharge
location was home and R1 was unable to turn side to side independently.
R1's 4/12/24 facility assessment showed cognitively intact, required partial/moderate assistance to toilet
and was occasionally incontinent of bladder and bowel.
R1's 4/9/24 antibiotic therapy note showed she was on an antibiotic for a urinary tract infection.
The facility's 2/2017 Abuse Policy showed the facility affirms the right of our residents to be free from
abuse, neglect .Neglect is the failure to provide goods and services necessary to avoid physical harm,
mental anguish, mental illness, or in the deterioration of a resident's physical or mental condition.
The facility's reported incident showed V6 (an unnamed Certified Nursing Assistant/CNA) was investigated
for resident neglect as R1 was dissatisfied with care. An interview with a CNA Supervisor showed V6 was
not always the most pleasant. An interview with V10 (R1's daughter) was actually done with V11 (R1's other
daughter and power of attorney). The investigation showed V11 said R1 was changed during the night
(contrary to surveyor interview). An interview with V8 (CNA) showed R1 told her she had been soiled a long
time when she was found soiled the morning of 4/10/24. This interview showed R1 was saturated in urine
and all linens had to be changed. An interview with R1 showed V6 told R1 to go (urinate) in her brief and
she was left in her urine for hours. R1 also said the call light was not within reach. This report showed V6
was let go due to poor performance.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145142
If continuation sheet
Page 2 of 2