F 0607
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to implement its policy for Abuse prevention
program. This deficiency affects all four (R2, R3, R4 and R5) residents reviewed for Abuse prevention
program. Findings include:On 10/8/25 at 1:30PM, V4 SSD (Social Service Director) said that as part of
Abuse prevention program, Abuse/trauma assessment is completed upon resident admission, quarterly
assessment, annually and as needed when there is allegation or incident of abuse. Abuse assessment
score of above 2 indicates at risk for abuse and abuse prevention care plan should be initiated. Abuse
prevention care plan is updated after investigation of allegation or incident of abuse or resident to resident
altercation. On 10/9/25 at 9:30AM, V13 Care plan Coordinator said that Abuse prevention care plan is
updated when there is an allegation or incident of abuse. V4 SSD is responsible for completing abuse
assessment and updating abuse prevention care plan. 1.On 10/8/25 at 11:43AM, Observed R2 sitting on
his bed. He is alert and responds coherently. He can verbalize his needs to staff. R2 is initially admitted on
[DATE] with diagnosis listed in part but not limited to non-ST elevation myocardial infarction,
Atherosclerosis, Ischemic cardiomyopathy, Anxiety disorder, Major depressive disorder. Abuse/Trauma
assessment done on 9/27/22 with score of 0, not at risk for abuse but Abuse prevention care plan was
initiated. On 8/29/25, physical resident to resident altercation investigation report was submitted to IDPH
between R2 and R4. Abuse/trauma assessment was completed on 8/29/25 with score of 8 at risk for abuse
but abuse prevention care plan was not updated. On 10/9/25 at 9:42AM, Reviewed R2's medical records
with V4 SSD. Informed V4 of concern identified with R2 regarding implementation of abuse prevention
program policy. Abuse prevention care plan was not updated after resident-to-resident physical altercation
incident occurred on 8/29/25. V4 said that he should update the abuse prevention care plan after a
resident-to-resident altercation report investigation. 2.On 10/8/25 at 11:23AM, Observed R3 sitting on his
bed. He is alert and responds coherently. He can verbalize his needs to staff. R3 is initially admitted on
[DATE] with diagnosis listed in part but not limited to Atherosclerotic heart disease, Hypertensive heart and
chronic kidney disease with heart failure and stage 1 through stage 4 chronic kidney disease, Presence of
cardiac implants, Atrial fibrillation, Alcoholic liver cirrhosis, Bipolar disorder, Schizoaffective disorder,
Abuse/Trauma assessment done on 6/25/24 indicated score of 4 at risk for Abuse/trauma related
symptomatology. No Abuse prevention care plan was initiated. On 1/18/25, verbal and physical resident to
resident altercation investigation report was submitted to IDPH between R3 and former resident in the
facility. Abuse/Trauma assessment was done on 1/21/25 with score of 9 at risk for abuse but no abuse
prevention care plan was initiated and updated. On 10/9/25 at 10:00AM, Reviewed R3 medical records with
V4 SSD. Informed V4 of concern identified with R3 regarding implementation of abuse prevention program
policy. No abuse prevention care plan was initiated when Abuse /Trauma assessment scored 4 and 9
indicated at risk for Abuse. No abuse prevention care plan was initiated and updated after
resident-to-resident physical altercation
Residents Affected - Some
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
145171
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145171
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Elevate Care Northbrook
270 Skokie Highway
Northbrook, IL 60062
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
incident occurred on 1/18/25. V4 said that he should initiate an abuse prevention care plan when abuse
trauma assessment triggered score of 2 or more and he should update the abuse prevention care plan after
an allegation report investigation of resident-to-resident altercation. 3.On 10/8/25 at 11:58AM, Observed R4
sitting at the hallway. He is alert but confused with flight of ideas. He responds incoherently. R4 is initially
admitted on [DATE] with diagnosis listed in part but limited to Parkinson's disease, schizoaffective disorder
bipolar type, Alcohol abuse intoxication, Age related cataract bilateral. Abuse/Trauma assessment done on
1/24/24 indicated score of 6 at risk for abuse/trauma related symptomatology. No Abuse prevention care
plan was initiated. On 8/29/25, physical resident to resident altercation investigation report was submitted to
IDPH between R4 and R2. Abuse/trauma assessment was completed on 8/29/25 with score of 9 at risk for
abuse but no abuse prevention care plan was initiated and updated. On 10/9/25 at 10:12AM, Reviewed R4
medical records with V4 SSD. Informed V4 of concern identified with R4 regarding implementation of abuse
prevention program policy. No abuse prevention care plan was initiated when Abuse /Trauma assessment
scored 6 and 9 indicated at risk for Abuse. No abuse prevention care plan was initiated and updated after
resident-to-resident physical altercation incident occurred on 8/25/25. V4 said that he should initiate an
abuse prevention care plan when abuse trauma assessment triggered score of 2 or more and he should
update the abuse prevention care plan after an allegation report investigation of resident-to-resident
altercation. 4.On 10/9/25 at 11:30AM, Observed R5 lying in bed. She is alert and responds coherently. She
can verbalize her needs to staff. R5 is initially admitted on [DATE] with diagnosis listed in part but not limited
to Elevated white blood cell count, Acute kidney failure, Paroxysmal atrial fibrillation, Chronic obstructive
pulmonary disease, ileostomy status, pressure ulcer sacral region stage 4 and left buttocks stage 3,
Obesity. Abuse/Trauma assessment on 10/31/23 indicated score of 3 at risk for trauma related
symptomatology. No Abuse prevention care plan was formulated. On 8/25/25, verbal/mental abuse
investigation report was submitted to IDPH due to R5's allegation of verbal abuse. No abuse/trauma
assessment was completed, and no abuse prevention care plan was initiated or updated. On 10/9/25 at
10:30AM, Reviewed R5's medical records with V4 SSD. Informed V4 of concern identified with R5
regarding implementation of abuse prevention program policy. No abuse prevention care plan was initiated
when Abuse /Trauma assessment scored 3 indicated at risk for Abuse. No abuse/trauma assessment was
done after verbal abuse allegation incident occurred on 8/25/25 and no abuse prevention care plan was
initiated or updated. V4 said that he should initiate an abuse prevention care plan when abuse trauma
assessment triggered score of 2 or more. He should complete an abuse/trauma assessment and update
the abuse prevention care plan after an allegation report investigation of resident-to-resident altercation. On
10/9/25 at 1:30PM, Informed V1 Administrator, V2 ADON (Assistant Director of Nursing), V4 SSD and V13
Care Plan Coordinator of above concerns identified in implementation of abuse prevention policy.Facility's
policy on Abuse Prevention and Reporting - Illinois revised 10/24/22 indicated: Guidelines: The facility
affirms the right of our residents to be free from abuse, neglect, exploitation, misappropriation of property,
deprivation of goods and services by staff or mistreatment. This facility therefore prohibits abuse, neglect,
exploitation, misappropriation of property and mistreatment of residents. In order to do so, the facility has
attempted to establish a resident sensitive and resident secure environment. The purpose of this policy is to
assure that the facility is doing all that is within its control to prevent occurrences of abuse, neglect,
exploitation, misappropriation of property, deprivation of goods and services by staff and mistreatment of
residents. Facility's policy on Abuse Prevention: Establishing a resident sensitive environment: Resident
assessment: As part of the resident's life history on the admission assessment, comprehensive care plan
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145171
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145171
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Elevate Care Northbrook
270 Skokie Highway
Northbrook, IL 60062
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
and MDS assessments, staff will identify residents with increased vulnerability for abuse, neglect,
exploitation, mistreatment, history of trauma or misappropriation of resident property, who have needs,
triggers and behaviors that might lead to conflict. Through the care planning process, staff identify any
problems, goals, and approaches, which would reduce the chances of abuse, neglect, exploitation,
mistreatment, or misappropriation of resident property for these residents. Staff will continue to monitor the
goals and approaches on a regular basis and update as necessary.
Event ID:
Facility ID:
145171
If continuation sheet
Page 3 of 3