F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure that bathroom toilet handlebars and sink were
properly installed to prevent from falling on a resident. This failure applied to one (R1) of three residents
reviewed for accidents.
Findings include:
R1 is [AGE] years of age and current diagnoses include but are not limited to: Heart Disease with Heart
Failure, Anemia.
R1's MDS (Minimum Data Set) dated 09/12/2024 documented his BIMS (Brief Interview for Mental Status)
score of 15 which indicates he is cognitively intact. R1 was not interviewed because he was discharged to
another facility.
On 11/04/2024 at 12:24PM, surveyor interviewed V8 CNA (Certified Nursing Assistant) about the fall
incident that R1 sustained on 09/15/2024. V8 stated, I have worked here for about 6 six years, it will be six
years in January. On the night of the incident, I heard a call light go off. I checked my hallway and there
were no lights on there. So, I checked the other hallway and I saw R1's light on. I went to check his room.
The nurse was in there already. I observed him on the bathroom floor, laying on his stomach. He said the
sink fell on him. He was not observed by the sink. The call light was by the toilet. His legs were by the toilet,
and his upper part of the body was in the room. We asked him how the sink fell on him, and he stated he
was trying to pull up his pants and that the sink fell on him. His pants were observed to be pulled up and
buckled and belted. He said he was in pain, so we did not try to get him up. Ambulance was called.
On 11/04/2024 at 2:15PM, surveyor interviewed V4 (Building Manager) about the repairs that needed to be
made in R1's bathroom after the fall incident that R1 sustained. V4 stated, I was informed on Monday
morning about the broken sink in the room. I went to the bathroom. The sink was on the floor, the toilet rails
were broken off. So, I closed the bathroom immediately and called local plumbing company to fix and they
got here immediately. They replaced the wall and attached the sink. It took a few hours to fix. No work had
been done in that bathroom since I started working here. No other incidences have occurred in the facility
since I started working here in December. I put in a new faucet on that sink around February. The sink was
stable.
V4 provided a picture of the bathroom with the broken toilet bars and the sink on the floor. V4 also provided
the work order for the repairs that were done on 09/16/2024.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
145173
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145173
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Heather Health Care Center
15600 South Honore Street
Harvey, IL 60426
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 11/7/2024 at 11:02AM, surveyor spoke with V7, RN (Registered Nurse) about the fall incident that R1
sustained on 09/15/2024. V7 stated, I was sitting at the nurses' station and heard a loud sound; and I
rushed to R1's room. I saw R1 in the bathroom on the floor, lying on his stomach. He was yelling out,
complaining of back pain. R1 did not complain of leg pain. R1 did not allow me to touch him. The CNA was
in there with me. I observed the sink was partially hanging on the wall. R1 was fully dressed, with a cap on
his head. His legs were in the bathroom and the upper part of his body was out of the bathroom. He was
not close to the sink. I left the room to call 911. When the paramedics came to pick him up, he made no
noises when he was being transferred to the stretcher.
On 11/7/2024 at 1:00PM, V2, DON (Director of Nursing) was inquired of her interdisciplinary team note
from 09/16/2024. V2 stated, This is the statement that V4 made to me that it was no way the sink could
have fell and it had to be dismantled. We brought the outside contractor in. I don't have any evidence of R1
dismantling the sink. I just have what the contractor provided.
R1's records were reviewed. The incident was documented as a fall on 09/15/2024 and the report states
Resident was observed on the floor, complaining of pain to his back and left arm. Basin was on the floor
near the resident but not on any body part. Resident stated bathroom basin detached from the wall causing
him to fall and hurt his back. Physical assessment was completed with no obvious injuries. Resident
complained of pain to touch on his back. Resident offered pain medication. Ambulance called, MD notified,
resident is responsible for self.
Note dated 09/17/2024 states R1 is a [AGE] year-old male receiving care in the facility. He is alert, oriented
to person, place and time with a BIMS score of 15. (R1) is ambulatory without assistance. Resident is
currently admitted with non-acute injuries including lumbar radiculopathy and spinal stenosis.
Nurse's note dated 9/16/2024 at 15:28:02 states, Resident to local hospital with Dx of Intractable back pain,
lumbar radiculopathy (pain radiating along the sciatic nerve, which runs down one or both legs from the
lower back) and spinal spondylosis (a degenerative disease that affects the spine, causing a loss of normal
spinal structure and function.
On 11/04/2024 V1 Administrator provided the 09/15/2024 nursing schedule for review and stated that V13
CNA was assigned to R1.
V7 Registered Nurse post occurrence documentation dated 09/15/2024 at 06:57 documents the following:
No.3 - Was a complete body check completed? No.
No.4 - Injuries - Are there any injuries? Yes, box 6 checked: c/o Pain.
No.5 - Details of checked box - complains of lower back pain with no obvious injury to the site.
No.6 - Description of Occurrence - basin detached from the wall and resident was observed on the floor.
R1's comprehensive assessment, section GG-Functional abilities and goals dated 09/15/2024 states in
part, F. Toilet transfer: The ability to get on and off a toilet or commode rates 4 (Supervision or touching
assistance - Helper provides verbal cues and/or touching/steadying and/or contact guard
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145173
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145173
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Heather Health Care Center
15600 South Honore Street
Harvey, IL 60426
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
assistance as resident completes activity. Assistance may be provided throughout the activity or
intermittently.
R1's Care plan dated 09/12/2024:
Focus - R1 has an increased risk of falling due to heart failure (HF), hypertension (HTN), reliance on a
quad cane, and the use of psychotropic medication.
Goal - Will remain free of falls through next review.
Interventions/Tasks - Encourage appropriate use of cane. Promote placement of call light within reach.
Provide an environment clear of clutter. Provide proper, well-maintained footwear.
Care plan dated 09/13/2024 includes:
Focus - R1 needs help with walking and must use an assistive device due to risk of falling and general
weakness.
Goal - Resident will ambulate from bedroom door to dining room daily.
Interventions/Tasks - Alert resident to obstacles and remove any clutter that may cause potential harm.
Assist resident with ambulation. Encourage resident to ambulate with staff assist as needed. Monitor for
changes in gait. Notify nursing management and MD of changes.
Review of V4, Building Manager's job summary states in part:
JOB SUMMARY: Directs, plans and administers the overall operation of the Maintenance Department in
accordance with federal, state and local laws, rules and regulations which govern a long term care facility.
Work involves the coordination of safety and maintenance needs to ensure a comfortable and safe
environment.
ESSENTIAL FUNCTIONS:
A.
Facility safety - Ensure high standards of safety are developed, met and maintained in accordance with all
facility policy and procedures; and applicable federal, state and local laws, rules and regulations.
2. Arranges, coordinates and schedules internal safety inspections and determines appropriate corrective
actions when necessary.
B.
Facility maintenance - Ensures the long term care facility and grounds are maintained in accordance with
facility policy and procedures and fiscal guidelines; and applicable federal, state, and local laws, rules and
regulations.
1. Coordinates, arranges, supervises and provides for the completion of corrective and preventative
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145173
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145173
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Heather Health Care Center
15600 South Honore Street
Harvey, IL 60426
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
maintenance in accordance with facility policy and procedures, practiced and financial considerations.
Level of Harm - Minimal harm
or potential for actual harm
3. Develops, schedules and controls a preventative maintenance program to maintain safe and efficient
plant operations and grounds.
Residents Affected - Few
C.
Facility Equipment Maintenance - Ensures major equipment and furnishings are maintained I safe, operable
condition and/or arrange for replacement.
E.
Facility Safety and Maintenance Training - Provides training for personnel and residents as it relates to
safety and maintenance needs of the long term care facility.
Review of Facility Assessment Tool states in part:
Part 3: Facility Resources Needed to Provide Competent Support and Care for our Resident Population
Every Day and During Emergencies.
Physical environment and building/plant needs:
The facility submits at minimum, weekly supply orders, based on resident and facility needs. In
addition, the facility follows the Preventive Maintenance Program, which is designed to:
1.
Prevent unnecessary wear and malfunction of equipment by performing scheduled maintenance and
testing;
2.
Identify and correct issues before they become serious hazards; Physical Resource Category Resources
Physical equipment bathroom safety bars, sinks for residents
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145173
If continuation sheet
Page 4 of 4