F 0602
Protect each resident from the wrongful use of the resident's belongings or money.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure a resident's funds were safeguarded and free from
misappropriation. This applies to 2 of 3 residents (R4, R5) reviewed for misappropriation in the sample of 5.
The findings include:(1.) R4's Minimum Data Set (MDS) dated [DATE], shows that R4 is cognitively
intact.On 7/14/25 at 9:06 AM, R4's bedside drawer had a latch attached, allowing the top drawer to be
locked by a pad lock. There was not a pad lock on the drawer at this time. The back panel of R4's bedside
drawer was originally fastened with nails. However, at this time, the back panel of R4's bedside drawer was
still half off, allowing access into R4's bedside drawer through the back. On 7/14/25 at 9:06 AM, R4 said
after returning from a day out on pass with family on a Saturday in June, R4 noticed that R4's bedside
drawer had been pulled away from the wall and a plastic shoebox containing compact discs and a compact
disc player was on the floor behind the bedside drawer. R4 thought nothing of it that evening and asked
staff to help pick up the items and move the bedside drawer back to the wall. The next morning, R4 noticed
that the bag where R4 keeps R4's money in the top, locked drawer had been ripped in half and all of R4's
money, except for approximately $25 in bills, was gone. R4 said there was approximately between $200 and
$300 in the bag. R4 spoke with V10 (Social Services Director), V13 (Business Office Manager), and V1
(Administrator) about the incident the Monday after it happened and R4 requested the facility not to contact
the local police or R4's husband. R4 said she doesn't exactly recall when the money could have been taken
but indicated that whoever took it knew that R4 likes to sit outside while at the facility and that R4 had left
the faciity on 6/21/25 to visit family. R4 typically carries R4's key to the lock in R4's purse, which is on R4 at
all times. R4 said approximately three years prior, R4 had two separate instances where someone took
money from R4's purse while R4 was sleeping. Ever since then, R4 had requested and been locking away
R4's money in the top drawer of R4's bedside drawers using a padlock to keep it locked. R4 said only a
handful of employees at the facility knew R4 had money in the top drawer. R4's Resident Sign In/Out Sheet
shows that R4 signed out of the facility on 6/21/25 at 12:00 PM and returned the same day at 7:44 PM.
R4's Progress Note dated 6/23/25, written by V10 (Social Services Director) states R4 informed V10 of the
missing money and that V1 (Administrator) was made aware. On 7/14/25 at 11:02 AM, V13 (Business
Office Manager) said she started working at the facility on January 27th, 2025. Since V13 has worked at the
facility, V13 has known R4 to always keep R4's money in the top drawer of R4's bedside drawers, locked
with a lock and key. V13 said R4's husband gives R4 spending money once a month and R4 keeps the
money in the locked top drawer. V13 also corroborated that multiple certified nursing assistants knew where
R4 kept R4's money. After the incident, V13 spoke with R4 who entrusted R4 to hold onto the remaining
money as well as all of the loose change that was in R4's top drawer. On 7/14/25 at 10:26 AM, V1 said it's
difficult to remove the back panel of the bedside drawer and whoever did it must have had a tool to remove
the back. (2.) R5's MDS dated [DATE], shows R5 is cognitively intact.On
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
145222
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145222
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
LA Bella of Woodstock
309 McHenry Avenue
Woodstock, IL 60098
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0602
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
7/14/25 at 9:50 AM, R5 was unable to recall when it happened, but R5 told staff that R5's wallet with
approximately $45 had gone missing from R5's room. R5 last saw R5's wallet in the top drawer of R5's
bedside drawer. R5 saidV11 (R5's Family Member) gives R5 money every month and R5 would keep that
money in the wallet in the bedside drawers. R5's Progress Note dated 6/23/25, written by V10 shows that
R5 told V10 about the missing money and wallet. On 7/14/25 at 12:37 PM, V11 confirmed that V11 would
give R5 approximately $25 to $30 every month and R5 would keep the money in the wallet in the bedside
drawer. V11 said the facility indicated that it was believed the wallet and money were stolen based upon it
happening around the same time that R4's money was found to be taken. Facility Abuse, Neglect and
Exploitation policy dated 11/2024 states, It is the policy of this facility to provide protections for the health,
welfare and rights of each resident by developing and implementing written policies and procedures that
prohibit and prevent abuse, neglect, exploitation and misappropriation of resident property .
Misappropriation of Resident Property means the deliberate misplacement, exploitation, or wrongful,
temporary or permanent, use of a resident's belongings or money without the resident's consent.
Event ID:
Facility ID:
145222
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145222
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
LA Bella of Woodstock
309 McHenry Avenue
Woodstock, IL 60098
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
Based on interview and record review the facility failed to report an allegation of abuse to the state agency.
This applies to 3 of 3 residents (R1, R4, R5) reviewed for abuse in the sample of 5. The findings include:(1.)
On 7/14/25 at 12:00 PM, R1 said approximately three months ago, R1 lost his wallet in the facility. R1
stated the facility found the wallet in laundry, but when it was returned, R1 noticed there was a $100 bill
missing from inside the wallet. Nothing else was removed or misplaced from R1's wallet. R1 said everybody
knew the money was missing, including V10 (Social Services Director). R4 requested the facility to not
contact the local police or R4's husband regarding the missing money.On 7/14/25 at 1:38 PM, V1
(Administrator) said he believes the incident regarding R1's lost money and wallet happened prior to V1
started working at the facility in April. V1 said V1 heard about the incident a few weeks ago when V1 heard
staff talking about the incident in the hallway. V1 states he spoke with R1 and laundry employees, but V1
never completed a formal investigation and never, himself, sent a report to the state agency, believing that it
had already been done. V1 never confirmed whether the allegation had been reported to the state
agency.(2.) On 7/14/25 at 9:06 AM, R4 said a few weeks ago, towards the end of June, R4 left the facility to
go out on pass to visit family on a Saturday at around noon. R4 returned to the facility on the same day at
approximately 8:00 PM. When R4 returned, R4 noticed R4's bedside drawer pulled out from the wall and a
plastic shoe box containing compact discs and a compact disc player was on the ground, behind R4's
bedside drawer. R4 had staff pick up the items from the ground and push the bedside drawer back. When
R4 looked into the locked top drawer, R4 noticed the bag that R4 keeps R4's money in was torn in half,
R4's money was missing except for approximately $25, and R4 noticed the back of the bedside drawer had
been removed to access the locked top drawer. R4 told facility staff the following Monday morning, including
V1, V10, and V13 (Business Office Manager). On 7/14/25 at 10:26 AM, V2 (Director of Nursing) and V1 said
there were a couple residents who complained of missing money recently, including R4 and R5. V1 said
V10 wrote everything about the incident into R4's electronic medical records.(3.) On 7/14/25 at 9:50 AM,
R5 could not recall when, but stated some time in June, R5 noticed R5's wallet with money (approximately
$45) went missing from the top drawer of R5's bedside drawer. R5 said the drawer was not locked, but
nobody knew it was there. R5 told V1 and other staff about the missing money. R5 also stated that the
police were never called for this incident.On 7/14/25 at 10:26 AM, V2 (Director of Nursing) said V2 has not
sent any reports to the state agency regarding missing money since 6/12/25.As of 7/14/25, the facility was
unable to provide documentation showing R1, R4, and R5's allegations of missing money had been
reported to the state agency.On 7/14/25 at 1:38 PM, V1 said V1 told corporate that even if as little as 50
cents gets reported missing to V1, V1 will be sending a report to the state agency from now on.Facility
Abuse, Neglect, and Exploitation policy dated 11/2024 states, It is the policy of this facility to provide
protections for the health, welfare and rights of each resident by developing and implementing written
policies and procedures that prohibit and prevent abuse, neglect, exploitation and misappropriation of
resident property . 1. Reporting of all alleged violations to the Administrator, state agency, adult protective
services and to all other required agencies (e.g., law enforcement when applicable) within specified
timeframes: a. Immediately, but not later than 2 hours after the allegation is made, if the events that cause
the allegation involve abuse or result in serious bodily injury .
Event ID:
Facility ID:
145222
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145222
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
LA Bella of Woodstock
309 McHenry Avenue
Woodstock, IL 60098
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Respond appropriately to all alleged violations.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review the facility failed to ensure allegations of misappropriation were
thoroughly investigated. This applies to 3 of 3 residents (R1, R4, R5) reviewed for abuse in the sample of 5.
The findings include:(1.) On 7/14/25 at 12:00 PM, R1 said approximately three months ago, R1 lost R1's
wallet. R1 said it was later found in the laundry and was returned to R1, but was missing a $100 bill. R1
notified staff of the missing money, but R1 said R1 has not been reimbursed for the missing money. Facility
resident council minutes for April 2025 shows that a resident mentioned they were missing money during
laundry. The resident council minutes also show that R1 was in attendance for the April meeting. (2.) On
7/14/25 at 9:06 AM, R4 said after returning from a day out on pass with family on a Saturday in June, R4
noticed that R4's bedside drawer had been pulled away from the wall and a plastic shoebox containing
compact discs and a compact disc player was on the floor behind the bedside drawer. R4 thought nothing
of it that evening and asked staff to help pick up the items and move the bedside drawer back to the wall.
The next morning, R4 noticed that the bag where R4 keeps R4's money in the top, locked drawer had been
ripped in half and all of R4's money, except for approximately $25 in bills, was gone. R4 said there was
approximately between $200 and $300 in the bag. R4 spoke with V10 (Social Services Director), V13
(Business Office Manager), and V1 (Administrator) about the incident the Monday after it happened and R4
requested the facility not to contact the local police or R4's husband. R4's progress note dated 6/23/25,
written by V10, shows V10 gathered preliminary information from R4, spoke with the local ombudsman, and
reviewed a portion of the cameras.On 7/14/25 at 10:26 AM, V1 said all the information regarding the
investigation for R4's incident was written as a progress note in the electronic medical records. On 7/14/25
at 10:40 AM, V10 said she only spoke to a few employees that had worked on Saturday, 6/21/25, but V10
did not retain copies or documentation of the interviews. The only documentation V10 completed was the
progress note in the electronic medical records. V10 was unsure if V1 had conducted any interviews or
conducted an investigation. (3.) On 7/14/25 at 9:50 AM, R5 said R5 could not recall exactly when, but R5
told staff that R5's wallet containing approximately $45 was taken from the top drawer of R5's bedside
drawer. R5 said the drawer was not locked. R5 also said the local police were never contacted regarding the
incident. R5's progress note dated 6/23/25, written by V10, shows V10 searched R5's room for the missing
wallet and money, but the items were not found. There are no indications that V10 had conducted an
investigation. On 7/14/25 at 10:26 AM, V2 (Director of Nursing) and V1 said the only documentation
regarding investigations for R4 and R5's missing items were written by V10 into the electronic medical
records. As of 7/14/25, the facility was unable to provide further documentation showing the facility
completed and/or conducted investigations into any of the three allegations for R1, R4, and R5. Facility
Abuse, Neglect, and Exploitation policy dated 11/2024 states, . A. An immediate investigation is warranted
when suspicion of abuse, neglect or exploitation, or reports of abuse, neglect or exploitation occur. B.
Written procedures for investigations include: 1. Identifying staff responsible for the investigation; 2.
Exercising caution in handling evidence that could be used in a criminal investigation (e.g., not tampering or
destroying evidence); 3. Investigating different types of alleged violations; 4. Identifying and interviewing all
involved persons, including the alleged victim, alleged perpetrator, witnesses, and others who might have
knowledge of the allegations; 5. Focusing the investigation on determining if abuse, neglect, exploitation,
and/or mistreatment has occurred, the extent, and cause; and 6. Providing complete and thorough
documentation of the investigation.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145222
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145222
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
LA Bella of Woodstock
309 McHenry Avenue
Woodstock, IL 60098
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Based on observation, interview and record review the facility failed to ensure a resident was transferred
safely using a mechanical lift for 1 of 3 residents (R1) reviewed for safety in the sample of 5.The findings
include:On 7/14/25 at 10:05 AM, R1 was sitting in his wheelchair in the dining room. R1 had a raised
discolored area on his right posterior forearm. R1 said that he had a fall while being transferred from his
bed to the wheelchair with a mechanical lift. R1 said that there was only one aide in the room when he fell.
R1 said that the lift tipped over and landed on the aide. R1 said that he went to the hospital right afterwards
and got an X-ray of his right arm and a scan of his head. R1's Nurse Practitioner Note dated 7/1/25 at 11:40
AM shows, Patient seen and examined today per nursing request for a witnessed fall. Per CNA (Certified
Nursing Assistant), patient being lifted by Hoyer (mechanical) lift then sling tipped to the side and patient fell
on the floor. DON (Director of Nursing) reports patient had loss of consciousness and awoke only after
stimuli, shaking patient. 911 called. Upon arrival in the room, observed patient in right side-lying position on
the floor w/ head supported by a pillow towards the door threshold.On 7/14/25 at 11:27 AM, V3, Certified
Nursing Assistant (CNA) said that she was transferring R1 from his bed to the wheelchair when the
mechanical lift tipped over and fell. V3 said that she was doing the transfer by herself because they were
busy that day. V3 said that she attached R1's sling to the lift and lifted him from the bed. V3 said that as she
was pulling him away from the bed, the lift legs got stuck and the lift began to tip. V3 said that when the lift
tipped over, she ended up underneath R1. On 7/14/25 at 2:06 PM, V4 (Licensed Practical Nurse) said that
she was doing medication pass in the hallway when she heard a loud clatter, so she rushed down the hall
to find the source. V4 said that she went by R1's room and saw R1, the mechanical lift, and the CNA on the
floor. V4 said that R1's head was in the doorway and his feet were towards the bed. V4 said that he was not
near his bed at all, he was in the middle of the room and the mechanical lift legs were parallel to the bed.
V4 said that the only staff member in the room was V3 and she was under R1 by his head. V4 said that V3
did not come and ask her for help with the transfer.On 7/14/25 at 2:27 PM, V2 (Director of Nursing) said
that she responded to the incident with R1 on 7/1/25. V2 said that when she went into the room, R1 was
laying on the floor on his right side. V2 said that his pulse oximetry was reading 59% and for a moment he
was unresponsive. V2 said that the nurse practitioner came and assessed him right away and they decided
to send him out to the hospital for an evaluation due to his unresponsiveness and low oxygen saturation. V2
said that after the fall she did an investigation into what happened. V2 said that V3 told her that she was the
only CNA in the room when the mechanical lift tipped over. V2 said that mechanical lift transfers should
always be done with two staff members for the resident's safety. V2 said that V3 also felt that the
mechanical lift was broken. V2 said that the lift was a rented bariatric lift. V2 said that she looked at the lift
and found that the boom of the lift was wobbly so she had removed it from the facility and had the rental
company come pick it up. R1's Electronic Health Record shows that he weighed 324 pounds on 6/3/25.
R1's Hospital After Visit Summary dated 7/1/25 shows diagnoses of: contusion of right forearm and head
injury. R1's Kardex as of 7/14/25 does not document his transfer status.The facility's Safe Resident
Handling/Transfers Policy revised on 10/2024 shows, It is the policy of this facility to ensure that residents
are handled and transferred safely to prevent or minimize risks for injury and provide and promote a safe,
secure and comfortable experience for the resident.Two staff members must be utilized when transferring
residents with a mechanical lift.
Event ID:
Facility ID:
145222
If continuation sheet
Page 5 of 5