F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review, the facility failed to ensure resident equipment was maintained
for two (R3, R4) of five residents reviewed for safe/clean/homelike in the sample of five.The findings
include:1 R3's admission Record shows he was admitted to the facility on [DATE] with diagnoses including
chronic respiratory failures, venous insufficiency, lymphedema, morbid obesity, fluid overload, cellulitis of
right lower limb, bed confinement status, and stage 4 pressure injury of the sacral region.R3 Minimum Data
Set (MDS) dated [DATE], shows that he is cognitively intact.On January 20, 2026 at 10:54 AM, R3 said the
right siderail on his bed is loose. R3 moved the right siderail and it moved side to side. R3 said he let the
facility know about it about a week ago, and they haven't fixed it yet. R3 said he needs to use his side rails
in order to roll from side to side. On January 20, 2026 at 11:15 AM, V7 Maintenance Director said the
facility does not use work orders. If a resident needs something fixed, receptionist or staff will get ahold of
maintenance and tell them. V7 said the facility does not keep track of when something was requested and
when it was repaired/completed. V7 said he was aware that R3's side rail was loose and said that R3's side
rail was on the list of things to work on. V7 said he was told about the loose side rail late yesterday (January
19, 2026).2 R4's admission Record shows he was admitted to the facility on [DATE] with diagnoses
including type II diabetes mellitus, chronic kidney disease, anemia, restless legs syndrome, adjustment
insomnia, glaucoma, and acquired absence of right leg blow knee.R4's MDS dated [DATE], shows he is
cognitively intact.On January 20, 2026 at 10:40 AM, R4 said he has been waiting for maintenance to fix the
right arm rest on his wheelchair. R4 said he was waiting for a shorter armrest. R4 said it is too long and R4
scratched his right forearm on the metal of the armrest because he uses his arms to propel the wheelchair.
R4's right arm rest on his wheelchair had a cushioned piece. The cushioned piece was hanging off the back
about 5-6 inches. There was metal underneath the cushioned piece. R4 had a scrape on his right forearm.
The left armrest did not have the cushioned piece. R4 said he reported this concern a couple of weeks ago.
On January 20, 2026 at 11:15 AM, V7 Maintenance Director said there was nothing wrong with R4's
armrest. V7 said that R4 wanted a shorter arm rest to match the left armrest. V7 said he is waiting for a
replacement arm rest. V7 said he received R4's concern about a week ago. The facility's Preventative
Maintenance Program Policy dated January 2025 shows, Purpose: To conduct regular environmental
tours/safety audits to identify areas of concern within the facility. Preventative Maintenance Program will
review the following areas during random rounds: Resident equipment is in working order. Bed rails are in
working condition.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
145234
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145234
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pearl Pointe Nursing Rehab & Care
900 South Kiwanis Drive
Freeport, IL 61032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review the facility failed to ensure serving temperatures were logged to
ensure food was served at a palatable temperature. This failure has the potential to affect 64 residents
residing in the facility. The findings include:The facility's Data Sheet dated January 20, 2025 shows 65
residents were residing in the facility. Per V9 Corporate staff, there is one resident that does not eat food
from the facility kitchen.On January 20, 2026 at 8:40 AM, the kitchen food temperature logs were requested
and reviewed. The food temperature logs showed no food temperatures were taken on January 8, 2026 for
all three meals, January 9-11, 2026 for breakfast and lunch meals, January 12, 2026 for supper, January
13, 2026 for all three meals, January 14, 2026 for breakfast and lunch, January 15, 2026 for all three meals,
and January 16,17, 2026 for breakfast and lunch. Both cooking temperatures and serving temperatures
were missing and not documented. On January 20, 2026 at 9:10 AM, R2 said that the food is always cold
when it is served. At 10:40 AM, R4 said the food is not good. R4 says he orders out often because the food
is bad. R4 says the food is cold most of the time. R4 says it depends on when he gets his food as to how
hot or how cold it is. At 10:54 AM, R3 said there are some good meals and some meals not so good. R3
said his hot food is served cold at times. On January 20, 2026 at 8:40 AM, V4 Dietary Manager said food
temperatures should be taken when they are cooked and then right before they are served to ensure they
are at the right temperature. V4 said staff should log the temperatures as they are taken. V4 said that food
trays are delivered via an opened metal cart with a cloth covering over it. V4 said the facility does not utilize
heated place and no closed cart. V4 said the facility does not use any heating apparatus to keep food warm
while they are being delivered to residents. V4 said those would be helpful to keep the food warm. The
facility's Resident Council Minutes dated October 3, 2025 shows, Dietary old business: Resident Council
members wanted to keep the old business regarding the cold food. They also stated the coffee is cold at
times and they don't always get condiments on their meal trays. Resident Council Minutes dated December
3, 2025 shows, Dietary Old Business: Resident Council members wanted to keep the old business
regarding the cold food. They also stated the coffee is cold at times and they don't always get condiments
on their meal trays.
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145234
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145234
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pearl Pointe Nursing Rehab & Care
900 South Kiwanis Drive
Freeport, IL 61032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on interview and record review the facility failed to ensure final cooking temperatures were logged to
ensure food was cooked to a food-safe temperature before serving. This failure has the potential to affect
64 residents residing in the facility. The findings include:The facility's Data Sheet dated January 20, 2025
shows 65 residents were residing in the facility. Per V9 Corporate staff, there is one resident who does not
eat food from the facility kitchen.On January 20, 2026 at 8:40 AM, the kitchen food temperature logs were
requested and reviewed. The food temperature logs showed no food temperatures were taken on January
8, 2026 for all three meals, January 9-11, 2026 for breakfast and lunch meals, January 12, 2026 for supper,
January 13, 2026 for all three meals, January 14, 2026 for breakfast and lunch, January 15, 2026 for all
three meals, and January 16,17, 2026 for breakfast and lunch. Both cooking temperatures and serving
temperatures were missing and not documented. On January 20, 2026 at 8:40 AM, V4 Dietary Manager
said that food temperatures should be taken when food is done cooking, and then the temperature should
be taken again right before serving the food. V4 said temperatures should be logged as they are taken. The
facility's Food Safety and Sanitation: General Preparation and Cooking Practices policy revise September
18, 2023 shows, Policy: The facility will follow sanitary practices in food preparation and cooking to keep
food safe. Identification of potential hazards in the food preparation process and adhering to critical control
points can reduce the risk of food contamination and thereby prevent foodborne illness. Hot food prepped
for serving will maintain a minimum temperature of greater than or equal to 135 degrees Fahrenheit when
on the steam table and prior to being served to the residents. If the food is below 135 degrees Fahrenheit,
the staff must reheat the food to 165 degrees Fahrenheit to assure time and temperature control.
Event ID:
Facility ID:
145234
If continuation sheet
Page 3 of 3