F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based on observation, interview and record review, the facility failed to ensure resident's prescribed
medication was available for one (R1) of three residents reviewed for medication administration in a sample
of three.
Findings include:
The facility's Medication Administration policy, revised 11/18/17, documents Procedure: 21. If the
medication is not available for a resident, call the pharmacy and notify the physician when the drug is
expected to be available. Like medications are not to be Borrowed from one resident to another.
R1's current Physician Order Sheet/POS documents an order for Zolpidem Tartrate Oral Tablet 10mg
(milligrams) give one tablet by mouth at bedtime related to insomnia.
R1's current Care Plan documents a focus of (R1) is on sedative/hypnotic therapy related to insomnia, with
interventions including but not limited to Administer Sedative/Hypnotic medications as ordered by physician.
On 7/9/24, at 12:36pm, R1 sat in his room and stated he did not receive his Ambien (Zolpidem) two or three
times in June due to an ordering issue. R1 said I did not sleep well without it and was up in the middle of
the night. I have an anxiety issue and am very regimented. They have no system in place to order meds.
R1's Medication Administration Record/MAR, dated June 2024, was signed by V8 Licensed Practical
Nurse/LPN and documents R1 did not receive Zolpidem on 6/9/24 and 6/10/24 due to the drug being
unavailable.
R1's Progress Notes, dated 6/9/24 and 6/10/24, document R1's medication (Zolpidem) was on order.
On 7/11/24, at 10:44am, V8 LPN stated I believe it was a weekend when (R1) didn't get his Ambien. It was
not available .At the time I was not aware of the narcotic emergency box only the stock med emergency
box.
On 7/11/24, at 1:30pm, V4 LPN showed this writer the facility's back up Emergency kit in the med room.
This kit contained Zolpidem Tartrate (Ambien) 5mg tabs Quantity of 6. V4 confirmed that if a resident was
out of Ambien, it could be taken from the kit by calling pharmacy for the code to open it.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
145239
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145239
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Goldwater Care Peoria Heights
5533 North Galena Road
Peoria Heights, IL 61614
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
On 7/11/24, at 2:07pm, V2 Director of Nursing/DON stated I didn't know (R1) missed the two doses until
June 11 when I came in early, and the night shift nurse told me. I think what failed is that earlier that week I
told (V4 LPN) to order the CIIs (Schedule 2 Controlled Substances). (V4) said she thought I meant only the
meds that (V4) needed to give. I had to educate (V4) on this incident to go through the carts and order all of
them. V2 confirmed that.
Residents Affected - Few
the pharmacy would not have provided a code for the emergency box since they needed a new signed
script for R1's Ambien.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145239
If continuation sheet
Page 2 of 2