F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to ensure a resident's urinary catheter was
changed when is was dirty and clogged. The facility failed to keep the catheter drainage bag below the level
of the bladder and off the bed for 2 of 3 residents (R1, R3) reviewed for catheters in the sample of 3.
Findings include:
1. R1's Face Sheet dated 12/10/24 showed he was admitted to the facility on [DATE] and had diagnoses
including cerebral infarction, left hand contracture, pressure ulcer, type 2 diabetes mellitus, severe protein
calorie malnutrition, hyperlipidemia, obstructive sleep apnea, spastic hemiplegia of the left side,
hypertension, atrial fibrillation, aphasia, left sided hemiplegia, dysphagia, obstructive and reflux uropathy,
and gastrostomy.
The Physician Orders dated 12/10/24 showed, urinary catheter 16 French, 10 ml (milliliter). Change
indwelling urinary catheter as needed for blockage or dislodgement. Change catheter drainage bag as
needed for leaking.
The Treatment Administration Records dated April 2024, May 2024, June 2024, July 2024, August 2024,
September 2024, October 2024, November 2024, and December 2024 did not show that the indwelling
urinary catheter was changed.
The Progress Notes from 4/3/24 through 12/5/24 did not show that R1's indwelling urinary catheter was
changed.
R1's Care Plan dated 9/12/24 showed, R1 has a catheter: obstructive and reflux uropathy. R1 will show no
signs/symptoms of urinary infection through review date. Catheter care every shift and as needed.
Monitor/report to medical doctor for signs of UTI (urinary tract infection): pain, burning, blood tinged urine,
cloudiness, no output, deepening of urine color, increased pulse, increased temperature,
urgency/frequency, foul smelling urine, fever, chills, altered mental status, change in behavior, or change in
eating patterns.
On 12/5/24 the Nurse's Notes for R1 showed, at the ambulance arrived at just before 1:00 AM to transport
R1 to the hospital for shortness of breath and audible gurgling. At 3:23 AM, the nurse called the emergency
room to check on R1's status, spoke with the ER (Emergency Room) doctor who stated R1 was being
admitted for sepsis possible related to the indwelling urinary catheter.
The hospital ER Nurse's Note dated 12/5/24 at 2:30 AM for R1 showed, patient came in with
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
145257
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145257
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Crystal Pines Rehab & Hcc
335 North Illinois Avenue
Crystal Lake, IL 60014
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
indwelling urinary catheter from the nursing home; tubing clogged with sediment and stained orange. The
catheter tip was corroded in sediment. Indwelling urinary catheter replaced with a new catheter per ER
doctor.
The ER Physician's Note showed, ED (Emergency Department) Course as of 12/5/24 6:03 AM: 2:52 AM Indwelling catheter tubing appears to have a lot of sediment and no active drainage upon arrival to the
emergency room. After removal of the indwelling urinary catheter, patient had a large amount of bloody
urine draining spontaneously, followed by several blood clots, new catheter was placed and patient
continued to drain another 400 cc of cloudy fluid, followed by milky thick urine. Gross hematuria
spontaneously improved. At 3:23 AM - I spoke with the nursing home nurse .who reports she noticed the
patient having trouble breathing and gurgling respirations around midnight Unknown when last catheter
was changed.
On 12/10/24 at 1:00 PM, V2 DON (Director of Nursing) reviewed R1's ER Nurse's Note and stated she was
not aware of any problem with R1's catheter. V2 stated if the catheter tubing was leaking or looked old, had
built up secretions, or wasn't draining properly the catheter should have been changed. V2 stated staff
should be monitoring the catheter and if it looks bad it should be changed. V2 stated it was not typical to not
change a catheter in an 8-month time. V2 stated when a catheter is changed it should be documented on
the TAR (Treatment Administration Record).
On 12/10/24 at 1:46 PM, V7 RN (Registered Nurse) stated she charts by exception. V7 stated when
assessing a catheter, she starts distally to see where the drainage bag is placed; it should be off the floor.
V7 stated she looks at the out put of urine as well as the color and consistency of the urine. V7 stated she
looks at the insertion site to see if there is any drainage or leaking. V7 stated she changes a catheter if she
notices the urine is cloudy, if there is any blood present or if the resident has pain. V7 stated she documents
any placement of a catheter or catheter change in the progress notes. V7 stated as far as she new a
resident should have catheter changes every 4 or 6 weeks or a rationale as to why the catheter should not
be changed. V7 stated not changing a catheter for a long period of time would not be best practice. V7
stated the facility has admission orders; at that time the parameters for catheters and when they are
changed should be entered.
On 12/10/24 at 5:18 PM, V6 RN stated R1 was her patient in the ER. V6 stated R1 had a catheter in place
that looked horrible. The tubing was stained orange. V6 stated she had never seen anything like it. V6 stated
the catheter was clogged and not draining so they removed the catheter. The catheter tip appeared
corroded and there was blood present. V6 stated R1's urine had a foul odor. V6 stated when they placed
the new catheter there wasn't any blood in the drainage bag but there was pus, and the urine was cloudy.
V6 stated R1 had a urinary tract infection. V6 stated the ER physician called the nursing home, spoke with
the nurse and she did not know when the last time R1's catheter had been changed.
The facility's Infection Prevention and Control Manual Resident care - Prevention of Catheter-Associated
Urinary Tract Infections policy (2019) showed changing indwelling catheters or drainage bags at routine,
fixed intervals is not recommended. Rather, it is suggested to change catheters and drainage bags based
on clinical indications such as infection, obstruction, or when the closed system is compromised. If an
obstruction occurs and it is likely that the catheter material is contributing to obstruction, change the
catheter.
2. The Face Sheet dated 12/10/24 for R3 showed diagnoses including chronic obstructive pulmonary
disease, retention of urine, chronic respiratory failure with hypoxia, obstructive and reflux
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145257
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145257
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Crystal Pines Rehab & Hcc
335 North Illinois Avenue
Crystal Lake, IL 60014
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
uropathy, venous insufficiency, congestive heart failure, peripheral vascular disease, type 2 diabetes
mellitua, asthma, obstructive sleep apnea, hypertension, hyperlipidemia, neuropathy, edema, and atrial
fibrillation.
The Care Plan dated 11/29/24 for R3 showed, R3 has a catheter due to obstructive uropathy. R3 will show
no signs/symptoms of urinary infection through the next review date. Catheter care every shift and as
needed. Position catheter bag and tubing below the level of the bladder and away from the entrance room
door. Monitor/report to medical doctor for signs of UTI (urinary tract infection): pain, burning, blood-tinged
urine, cloudiness, no output, deepening of urine color, increased pulse, increased temperature,
urgency/frequency, foul smelling urine, fever, chills, altered mental status, change in behavior, or change in
eating patterns.
On 12/10/24 at 11:32 AM, V5 CNA (Certified Nursing Assistant) and V4 CNA were at R3's bedside to
provide bowel incontinence care and catheter care. V4 and V5 had gowns and gloves on. R3 was laying in
bed on her back with her catheter drainage bag in a bag holder on the lower side of the bed. R3's catheter
tubing showed cloudy urine with sediment present. V4 used disposable wipes to clean the stool off from
R3's groin and vagina. V4 changed her gloves, used a disposable wipe and cleaned the catheter tubing
from the urinary meatus and away from the resident. V5 took the drainage bag and handed across the bed,
holding it at her chest level and above the resident's bladder when giving the drainage bag to V4. R3 stated,
keep the bag down otherwise the urine is going to go back down the tube, and I will get an infection. It also
hurts when it (urine) goes backwards. V4 and V5 nodded yes and then stated R3 was a retired nurse. R3
was turned onto her side and V4 cleaned her buttocks with disposable wipes. V4 picked the drainage bag
up and sat it on the end of the bed. V5 picked the drainage bag up from the bed and placed it on the lower
side of the bed. V5 picked the drainage bag up and emptied 2300 ml of urine from the bag. V4 and V5
stated the drainage bag should not be above the resident's bladder because urine can flow back and cause
an infection. V4 and V5 stated the drainage bag should not go on the bed for infection reasons.
On 12/10/24 V2 DON (Director of Nursing) stated the drainage bag should always be kept below the level
of the bladder. V2 stated the drainage bag should not be on the bed due to infection control.
The facility's Infection Prevention and Control Manual Resident care - Prevention of Catheter-Associated
Urinary Tract Infections policy (2019) showed, keep the collecting bag below the level of the bladder at all
times. Do not rest the bag on the floor.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145257
If continuation sheet
Page 3 of 3