F 0676
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to provide timely incontinence care for one of one
resident(R1), reviewed for incontinence care, in a sample of 3.
Residents Affected - Few
The facility policy, Guidelines for Incontinence Care, dated 9/21/23 documents, It is the policy of the facility
to ensure that residents receive as much assistance as needed for cleansing the perineum and buttocks
after an incontinent episode or with daily care. Frequency depends on bladder diary results and/or routine
minimal every two-hour checks as well as care planning.
R1's facility Face Sheet documents that R1 was admitted to the facility on [DATE] with the following
diagnoses: Polyneuropathy, Arthritis, Morbid Obesity, Major Depressive Disorder, Lymphedema and
Dementia.
R1's most recent Minimum Data Set Assessment, dated 10/11/24 documents that R1 is, always incontinent
of bowel and bladder.
R1s Care Plan in effect on 1/16/2025 documents, (R1) has a functional bowel and bladder incontinence r/t
(related to) Impaired Mobility, Physical limitations, Obesity. Interventions include: Check (R1) every 2/hrs
(hours) and as required for incontinence. Wash, rinse and dry perineum. Change clothing PRN (as needed)
after incontinence episodes.
On 1/27/2025 at 8:15 A.M., V4/R1's daughter stated she came to the facility on 1/16/25 at 11:45 A.M. for a
care plan meeting for (R1). V4 further states she went to (R1's) room at approximately 12:15 P.M. and found
(R1) lying in a urine saturated bed. V4 states urine was up to (R1's) shoulders, and down to (R1's) knees.
V4 states (R1's) gown and all of (R1's) blankets were also urine saturated. (V4) states she put call light on
to alert staff, after an unknown amount of time, walked to nurse's station where two nursing employees
were seated and voiced concerns with (R1's) need for immediate assistance. The two employees came to
room and then V3/Certified Nursing Assistant also came into room and was trying to apologize. V3/CNA
states she had come into (R1's) room at 8:00 A.M. to change (R1) before breakfast, but R1 refused the
assistance. V3/CNA then stated she had not had time to return to room to provide care for R1, until now.
On 1/27/25 at 9:08 A.M., V7/Certified Nursing Assistant stated she frequently works 4100 hall and was
present the day of the incident with R1. V7 further states she was one of the staff members who responded
to R1's room. States R1 was fully saturated with urine from her shoulders to her knees and all bed linens
were also saturated. States she was one of two staff that assisted in giving R1 a shower on that day. Does
not recall any pressure wounds present on R1's buttocks on that day.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
145269
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145269
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hope Creek Nursing & Rehab
4343 Kennedy Drive
East Moline, IL 61244
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0676
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 1/27/25 at 10:12 A.M., V3/Certified Nursing Assistant (CNA) stated, I have been a CNA for the past
seventeen years. I have worked at (facility) since September (2023). I have almost always worked on 4200.
When I came in that day (1/16/25), I begged V9/Staffing Coordinator not to schedule me on that floor
(4100) because I wasn't oriented to the floor, and I knew that hallway was heavy. I worked there once in
November, and I told her not to schedule me there again without some orientation. Well, when I came in
that day and was scheduled on 4100, I knew it was going to be a rough day. It's a very heavy hall with two
person lifts on it. I started in on the hall, getting people changed and dressed and up for breakfast. By the
time I got to (R1), it was 9:30 (AM) or so. When I walked in (R1's) room I said to (R1) I was there to change
her and get her set up for breakfast. (R1) told me 'No, I don't want breakfast.' I don't want to be changed. I
don't feel well. I want to see the nurse. I wasn't going to argue with (R1) so I told her I would let the nurse
(V8/Licensed Practical Nurse) know. I left the room; I was super busy and had more residents to get to. By
the time I came back (from break at 12:15 P.M.), my coworker met me at the door and told me (R1's) family
member was very upset because I hadn't changed (R1). I was called and talked to about this (incident) and
they sent me home for the rest of the day. I haven't been back to 4100 since.
On 1/27/25 at 10:53 A.M., V2/Director of Nurses stated she was called to R1's room on 1/16/24 due to R1's
daughter being upset about her mom not receiving incontinence care. V2 states R1 was saturated with
urine from her shoulders to her knees and that all bed clothing and linens were urine soaked.
On 1/28/25 at 8:22 A.M., V12/Certified Nursing Assistant confirmed she worked 4100 the night of January
fifteenth (2025). V12 stated, (R1) was my patient that night. That's always the hallway I work. I last (provided
incontinence care for R1) between 2 and 3 A.M. (R1) is always a full bed change. (R1) pees a lot. V12
confirmed she did not provide any additional incontinent care for R1 that night.
On 1/28/25 at 8:37 A.M., V2/Director of Nurses confirmed the facility policy is to provide incontinence care
for incontinent residents every 2 hours and as needed. V2/DON also stated that V3/CNA should have
alerted nursing staff when R1 refused incontinence care.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145269
If continuation sheet
Page 2 of 2