F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to carry out treatment orders for an antibiotic ointment and
failed to promptly notify a physician after the deterioration of a non pressure wound. These failures
contributed to a delay in R1 missing 9 days of an antibiotic ointment and a delay in a physician assessing
R1's left heel arterial ulcer. This applies to 1 of 3 residents reviewed for quality of care in the sample of 5.
Residents Affected - Few
The findings include:
R1's Face Sheet shows she was admitted to the facility on [DATE] and has diagnoses including: Type 2
diabetes with foot ulcer, displaced fracture of the 5th metatarsal bone of the left foot, hypertensive chronic
kidney disease with end stage renal disease, renal dialysis, chronic pain, and anxiety disorder.
R1's Care Plan shows she has a diabetic ulcer to her left foot and interventions include monitoring the area
and notifying the physician of any changes including signs of infection, worsening of the wound based on
size, appearance or odors and drainage.
A Orders and Recommendations form signed by V5 ( Podiatrist and foot specialist) on 11/6/24 shows an
order for R1 to apply Triple Antibiotic Ointment and a dry sterile dressing to her left heel ulcer daily.
R1's 11/1/24-11/30/24 Treatment Administration Record (TAR) shows the Antibiotic Ointment was not
administered for the first time until 11/15/24. (9 days after the treatment order was written)
R1's Physician Order Summary (POS) shows the order was not entered into R1's Electronic Medical
Record (EMR) until 11/14/24.
R1's 11/8/24 Wound Assessment Report completed by V8 (Licensed Practical Nurse/LPN and covering
wound nurse) shows R1 has a full thickness vascular diabetic ulcer measuring 1.50 centimeters (cm.) x
0.50 cm. there is no documented drainage to the wound. The wound bed is described as necrotic hard,
firm.
R1's 11/12, 11/19 and 11/25 wound assessments show the same descriptions to her wound bed with no
changes. On 12/2/24 R1's wound assessment shows an increase in size to 2.00 cm. x 1.00 cm.
On 12/10/24 R1's wound assessment shows the area measuring 1.50 cm. x 1.30 cm. with the overall
surface size of 1.95 cm. The picture (in black and white) of the wound on the assessment form gives the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
145295
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145295
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Goldwater Care Marseilles
578 West Commercial Street
Marseilles, IL 61341
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
appearance the wound is worsening and appears deeper.
Level of Harm - Actual harm
On 12/16/24 the wound assessment shows it is 2.00 cm. x 1.30 cm. with a surface area of 2.60 cm and the
wound photo shows what appears to be slough beginning in the wound bed.
Residents Affected - Few
On 12/30/24 the wound assessment shows there is now a moderate amount of serous drainage to the
wound bed.
On 1/13/25 the wound is now 3.0 cm x 3.0 cm and a total wound surface area of 9.0 cm.
R1's 12/1-12/31/24 TAR shows a treatment order change for the wound that was given on 12/18/24 by V3
(Wound Care Physician).
R1's Physician Progress notes show V14 (former facility Nurse Practitioner) documented R1's wound on
12/3/24 and described it as dry cracked skin to left heel and documents not healing. R1's 12/26/24
physician note refers to R1's wound and states she was provided with a diabetic shoe. Neither note shows
that V14 saw R1 or that she was informed of the wound deterioration.
R1's Progress note completed by V15 (R1's Physician and Medical Director) on 12/28/24 states, no issue is
noted per nursing staff and does not mention R1's wound.
The first wound care assessment documented by V3 was not until 1/14/25 and the wound was then
described as 3 cm x 3 cm x 0.1 cm and has heavy serous drainage and 90% necrotic tissue and 10%
slough.
On 4/8/25 at 12:17 PM, V3 said he was not able to recall when he first saw R1 but said he should be
contacted to see a resident if the wound shows heavy drainage, signs it is not healing, increased size or
signs of necrosis. V3 said R1 would allow him to assess her wound and do treatments like debridement for
the wound. V3 described her wound as a full thickness with soft necrosis. V3 reviewed his assessments
with the survey and agreed his first assessment for R1's wound was on 1/14/25.
On 4/9/25 at 9:25 AM, V8 said she was aware that the order for the Triple Antibiotic Ointment was not
carried out on time. V8 said the nurse who got the order did not enter it into the EMR so it was missed until
she caught it and added it to the treatments. V8 said in her opinion 12/10/24 was the start of the
deterioration of R1's wound. V8 said she did not call to report this to anyone because R1 was supposed to
have a podiatry appointment on 12/11/24 but R1 canceled that appointment and canceled again on
12/18/24. V8 said she called V3 to get an order to change the treatment for R1's wound care on 12/18/24.
V8 said she would call a physician if a wound increases in size, is not healing, has heavy drainage or has
signs of an infection. V8 did not call V5 or V14 to report the wound condition change. V8 said V3 first saw
R1 on 1/14/25. V8 said initially R1 wanted to be seen by her own outside provider (V5) but there is nothing
documented in R1 EMR's showing she refused the services or to be seen by V3. V8 also said R1 had been
in the hospital from 12/22-12/25/24 and again from 1/6/25-1/12/25 for non related medical issues.
On 4/9/25 at 11:17 AM, V5 said he did see R1 on 11/6/24 and gave orders for her to start the Triple
Antibiotic Ointment daily to her wound. V5 said no one from the facility called to report that this was not
started (until 9 days later) and this was a concern because this medicated ointment is an antibiotic to
prevent infection, and by R1 not receiving it bacteria could build up in her wound bed. V5 also said no one
contacted him to report the worsening wound.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145295
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145295
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Goldwater Care Marseilles
578 West Commercial Street
Marseilles, IL 61341
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Actual harm
Residents Affected - Few
The facility provided Skin Condition Assessment & Monitoring- Pressure and Non-Pressure last revised
6/8/18 shows when there is changes to a wound physicians should be notified and that should be
documented in the residents clinical record. Changes described that would require notification include
onset of drainage, odor, cellulitis, increased pain, increase in wound measurements and onset of new
ulcers.
The facility provided Entering and Processing orders policy last revised on 1/31/18 shows after a physician
visit the nurse should check for orders and the order will be completed and entered into the EMR.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145295
If continuation sheet
Page 3 of 3