F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, direct care staff member failed to follow the facility's policy and
procedures and immediately notify the nurse after a resident fall. This failure led to a delay of assessment
by the nursing staff for the resident within the required time frame.
Residents Affected - Few
This applies to 1of 3 residents (R1) reviewed for falls in a sample of 8.
The findings include:
On 4/16/25 at 10:13 AM, V4 (CNA-Certified Nursing Assistant) stated, On 4/7/25 between 10 AM to 10:15
AM, I brought (R1) to the shower room in his wheelchair. I put him on the shower chair. I had (R1) stand up
and grab the handlebars. I scrubbed his back and butt with soap and a washcloth. Then I told (R1) to sit
back down on his shower chair. Within 1 to 2 seconds, (R1) slides off. I picked him up and put him back on
the chair. I asked (R1), does it hurt. He said no and that he has no pain. There were no injuries. I continued
the shower. I asked (R1) if he wants me to tell anyone. (R1) said, Na, don't tell anyone right away. I dried
him and put him in his gown and wheeled him back to his room. When I got to his room, I dressed (R1) in
his regular clothes. I again asked him if he's okay and he said Yeah, I'm okay. I said do you want me to tell
anyone about the fall. He said no. I forgot the name of the nurse who was working that day. I didn't tell the
nurse. I should have reported it to her because she needed to assess him. I left his room and went to take
care of my other residents. After work, I had class. V2 (DON-Director of Nursing) called me on the phone.
She asked me what happened with (R1) in the shower room. I told her (R1) fell. She asked me why I didn't
tell the nurse. She said she has to discipline me and she wrote me up. I know I should have reported the fall
to the nurse.
On 4/16/25 at 10:47 AM, V1 (Administrator) stated, (V4) should have reported (R1)'s fall to the nurse right
away. (V4) has to call the nurse and she has to do the assessment before he can be picked up from the
floor. In the evening, (R1) told (V12--R1's sister) about the fall that happened in morning shift when she
came to visit him. Then (V12) told the evening nurse (V6-RN/Registered Nurse) about the fall. (V6) then did
the assessment. There were no injuries.
On 4/16/25 at 11:20 AM, R1 stated, (V4) gave me a shower. I was sitting on the shower bench. I stood up
and grabbed the bar. (V4) scrubbed me with soap. Then I sat down in the middle of the bench. I sprayed
myself with water. I think I may have dozed off. I slid off the bench. (V4) tried to pick him up. Then he put me
back on the bench. He told me if I was gonna say anything to anyone. I said no. No nurse came and saw
me in the morning. Then in the evening I told my sister (V12). Then she told the nurse. I don't know her
name. The nursed asked me my name. They didn't do any vitals. I had no pain or injuries.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
145308
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145308
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
River View Rehab Center
50 North Jane
Elgin, IL 60123
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 4/16/25 at 12:06 PM, V6 (RN) stated, I worked on 4/7/25. I picked up a shift and started at 3 PM. The
morning nurse never told me that (R1) fell because (V4) never told her about the fall. After I was done with
the medication pass, (V12-R1's sister) came to the nursing station and wanted to talk to me. She told me
that (R1) told her that he fell in the morning. I told her that the morning nurse never told me that. I checked
the risk management in the computer to see if a fall happened. Nothing was there. I went to (R1)'s room. I
asked (R1) what happened. He told me that he fell. I assessed him. (R1) told me that he didn't want to
make a big deal about it and that's why he didn't tell the nurse. He told me he landed on his buttocks. He
said (V4) helped or assisted him back to the chair. He was confused and and then said he thought (V4)
pushed him. He had no pain during the time of the fall and when I assessed him. He had no injuries. When I
gave (R1) his medication and checked his blood sugar at 4 PM, he didn't tell me anything about the fall
then. I then notified nurse practitioner and the psychiatric nurse practitioner, (V1) and (V2). Yes, when a
resident has a fall, the CNA has to report it to the nurse right away.
On 4/16/25 at 12:40 PM, V7 (RN) stated, I worked in the morning on Monday 4/7/25 on the 400 unit from 7
AM To 3:30 PM. I was the nurse for (R1). (V4) was my CNA and he was assigned to (R1). (V4) never told
me that (R1) fell. (R1) never told me that he fell also. If a resident falls, the CNA or whoever saw the fall has
to call the nurse immediately. The nurse has to watch and see the position of the resident. The nurse has to
assess for pain and range of motion.
On 4/16/25 at 2:33 PM, V2 (DON-Director of Nursing) stated, (V4) was supposed to leave (R1) on the floor
for safety reason when he fell in the shower room. Then he was supposed to inform the nurse, so the nurse
could assess (R1) and determine if he could be safely transferred back to the shower chair and then his
wheelchair. I talked to him on the phone. He told me that (R1) fell in the shower room, but he never reported
it to the nurse. I did counseling over the phone.
On 4/16/25 at 2:48 PM, V3 (ADON-Assistant Director of Nursing) stated she did a disciplinary with V4). She
confirmed that V4 should have notified the nurse right away after the fall. V3 submitted the corrective action
form dated 4/11/25 for V4. It shows he received counseling for not reporting a fall incident to the nurse in a
timely manner and that it was an informal warning.
R1's face sheet shows diagnoses of: cerebral infarction, adjustment disorder with depressed mood, and
hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side.
R1's MDS (Minimum Data Set) dated 2/19/25 shows a BIMS (Brief Interview for Mental Status) score of 12
which means moderate cognitive impairment. R1 has impairments on one side of his upper and lower
extremities. For showers, R1 was assessed as a 3, which means he needs partial/moderate assistance. For
tub/shower transfer, he was assessed as a 2, which means he needs substantial/maximal assistance.
R1's care plan dated 12/4/24 shows he is at risk for falls related to used of antidepressants, decreased
safety awareness, and left sided weakness. Intervention: Anticipate and intervene to prevent recurrence.
R1's progress notes and incident report dated 4/7/25 shows the following: Writer reported by (R1)'s sister
that (R1) had fall this morning in 300 hall shower room. Per CNA who was with giving shower to (R1), CNA
was soaping (R1)'s back while (R1) was standing and holding the grab bar. (R1) proceeded to sit down on
the shower chair and slid off the chair because (R1) was not seated right and was still soapy. (R1) told CNA
to pick him up from the floor and continue with the shower and not make a
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145308
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145308
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
River View Rehab Center
50 North Jane
Elgin, IL 60123
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
big deal about it. (R1) stated, After applying soap, I slid off from my wheelchair and landed on my buttocks,
assigned CNA assisted me back to wheelchair. I didn't report it to my morning nurse. (R1) doesn't
remember the exact time of fall incident. Writer assessed (R1) from head to toe with limited range of motion
in lower and upper extremities; left side weakness as per usual due to CVA, denied hitting his head, no
injuries were noted. Denied any pain and discomfort. Vitals done .Reminded (R1) to ask for help if needed
and pull the call light for help.
Facility's policy titled Falls (Undated) shows: Observed or unobserved and reported by staff member.
Licensed nurse should conduct assessment immediately, including events leading up to the fall to
determine when possible and causative factors 1. Observe positioning and overall conditioning. If head and
neck are bent forward or backward in an extreme degree, do not move until seen by a physician .CNA: 1.
Call for nurse and stay with resident. 3. Do not move.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145308
If continuation sheet
Page 3 of 3