F 0602
Protect each resident from the wrongful use of the resident's belongings or money.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to protect residents from misappropriation of
resident property for nine residents (R7, R8, R9, R10, R11, R12, R13, R14 and R15) of nine residents
reviewed for missing medications, in a sample of 15.
Residents Affected - Some
FINDINGS INCLUDE:
The facility policy, Abuse Prevention and Reporting, dated (reviewed) 08/2023 directs staff, This facility
affirms the right of our residents to be free from abuse, neglect, exploitation, misappropriation of property,
deprivation of goods and services by staff or mistreatment. Misappropriation of resident property means the
deliberate misplacement, exploitation or wrongful temporary or permanent use of a resident's belongings or
money without the resident's consent.
The facility Preliminary 24-Hour Abuse Investigation Report dated 8/30/24 documents, We (facility) have
received all allegation (of) Theft. On 8/29/24 (the facility) made aware of alleged misappropriation of
resident property. Investigation initiated. Staff member identified (V6/RN) and suspended pending
investigation. Follow up report will be sent.
The (facility) Count of Missing Medication form, provided by V9/Regional Director of Operations documents,
R11 (Pharmacy) dispensed 60 Norco 5/325 MG tablets on 8/26/24- missing: R14 (Pharmacy) dispensed 60
Norco 5/325 MG tablets on 8/19/24- missing and R14 (Pharmacy) dispensed 60 Norco 5/325 MG tablets
on 8/1/24- missing and R14 (Pharmacy) dispensed 30 Norco 5/325 MG tablets on 7/18/24- missing; R15
(Pharmacy) dispensed 60 Norco 5/325 MG tablets on 7/30/24- missing and R15 (Pharmacy) dispensed 60
Norco 5/325 MG tablets on 8/9/24- missing; R13 (Pharmacy) dispensed 60 Norco 5/325 MG tablets on
7/6/24- missing and R13 (Pharmacy) dispensed 60 Norco 5/325 MG tablets- missing; R12 (Pharmacy)
dispensed 60 Norco 5/325 MG tablets on 7/22/24- missing and (Pharmacy) dispensed 58 Norco 5/325 MG
tablets on 8/26/24- missing; R10 (Pharmacy) dispensed 120 Norco 5/325 MG tablets- missing; R9
(Pharmacy) dispensed 90 Oxycontin 5/325 MG tablets on 8/15/24- missing; R7 (Pharmacy) dispensed 60
Tramadol 50 MG tablets on 7/22/24- missing; R8 (Pharmacy) dispensed 120 Norco 5/325 MG tablets on
8/13/24- missing.
The facility Final Abuse Investigation Report, Original Allegation: Misappropriation of Property, dated Initial
Report: 8/30/24, Final Report: 9/5/24 documents, Facts Determined: On 8/29/24 at approximately 12
(12:00) P.M., (facility) made aware of alleged misappropriation of medication occurring by alleged
perpetrator (V6/Former Employee Registered Nurse) at facilities (V6) had been contracted at as agency
staff. Resident's (R7, R8, R9, R10, R11, R12, R13, R14 and R15) Medical Doctor, local police department
and Ombudsman were notified of the allegation. Alleged perpetrator (V6) identified and suspended pending
investigation. All residents with pain medication assessed, no change in pain status noted. Both residents
and staff interviews were initiated. Conclusion and Action Taken: IDT
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
145319
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/16/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arc at El Paso
555 East Clay
El Paso, IL 61738
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0602
Level of Harm - Minimal harm
or potential for actual harm
(Intra Disciplinary Team) met to discuss the investigation and completed education with clinical staffing
regarding Narcotics. Audit conducted revealing cards of medication that could not be accounted for.
Residents that were affected were reimbursed by facility. Education ongoing with all clinical nursing staff
regarding Narcotic Logs. The facility will continue to audit logs for Narcotic compliance. Concerns with
alleged perpetrator (V6) shared with (State) Professional Regulation (Department).
Residents Affected - Some
On 9/12/24 at 11:50 A.M., V1/Administrator stated, We hired (V6/Former employee Registered Nurse) on
7/31/24. (V6) had worked here through the Agency a couple of times in July (2024) and was a good nurse.
The last day (V6) worked was 8/27/24. On 8/29/24 an officer from the State Attorney General's office came
in and reported to us that (V6) was under investigation at multiple nursing homes where (V6) was working
through Agency, for narcotic diversion. At that time, we were not aware of any diversion going on in our
building. We ended up terminating (V6) due to (V6) not participating in the investigation. We did our own
investigation and discovered we had many missing narcotics.
On 9/13/24 at 9:50 A.M., V9/Regional Director of Operations stated, I was the one responsible for
conducting the investigation onto the missing narcotics for this facility. I went back from June (2024) through
August (2024). I discovered that during the days that (V6) worked, (V6) was able to misappropriate full
(medication) cards of narcotics when our local pharmacy made their delivery, by not following our policy.
During my investigation, it was determined that there were 898 missing narcotic pills, from nine different
facility residents (R7-R15).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145319
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/16/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arc at El Paso
555 East Clay
El Paso, IL 61738
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on interview and record review, the facility failed to keep medications secure for nine residents (R7,
R8, R9, R10, R11, R12, R13, R14 and R15) of nine residents reviewed for medication storage, in a sample
of 15.
The facility policy, Narcotic/Controlled Substances- Counting, dated (reviewed) 11/2023 directs staff, To
count controlled substances with a partner and to verify the accuracy of the log sheets. General Guidelines:
Always participate in the counting of the controlled substances at the beginning and ending of your shift. If
you do not observe the medication that you sign as being present, you may be implicated if the medications
are later missing. Follow your facilities specific guidelines and use their specific log sheet.
The facility form, Shift Change Controlled Substance Inventory Count Sheet directs staff, Nurse coming on
to shift must verify count of all controlled substances with nurse coming off shift or any time the medication
cart keys are exchanged. Nurses must count total (number) of cards/containers and total (number) count
sheets, both for individual residents and applicable contingency supplies with controlled drugs. Nurses must
verify actual drug counts (number of tablets, capsules, patches, vials, etc.) against each individual resident
count sheet. Any discrepancies must be reported immediately to director of nursing or nursing supervisor.
Every controlled substance medication and count sheet added or removed from the medication cart MUST
be documented below. This same form contains an area that directs staff, Ending balance of
cards/containers from previous shift __, Ending balance of Count Sheets from previous shift __. Verified by
Nurse 1 and Nurse 2.
R7's July 2024 Physician Order Sheet includes the following diagnoses: Peripheral Vascular Disease, Pain.
Also included are the following medication orders: Tramadol 50 MG (Milligrams) Give 50 MG by mouth
every 12 hours for pain.
R8's July 2024 Physician Order Sheet includes the following diagnoses: Pain in Left Shoulder and Primary
Osteoarthritis in Knee. Also included are the following medication orders: Hydrocodone-Acetaminophen
10/325 MG Give one tablet by mouth every 12 hours for left shoulder pain and
Hydrocodone-Acetaminophen 10/325 MG Give one tablet by mouth every 4 hours as needed for moderate
to severe pain.
R9's Physician Order Sheet, dated August 2024 includes the following diagnoses: Aftercare Following Joint
Replacement Surgery, Primary Osteoarthritis of Right Knee, Presence of Right Artificial Joint, Presence of
Left Artificial Hip Joint and Intervertebral Disc Degeneration of Lumber Region. Also included are the
following medication orders: Oxycodone 5/325 MG Give one tablet by mouth every 4 hours as needed for
moderate to severe pain.
R10's August 2024 Physician Order Sheet includes the following diagnoses: Radiculopathy, Pain in Right
Knee, Internal Derangement of Knee, Osteoarthritis of Knee and Encounter for Orthopedic Aftercare. Also
included are the following medication orders: Hydrocodone-Acetaminophen 5/325 MG Give one tablet by
mouth every 4 hours as needed for severe pain; Tramadol 50 MG Give one tablet by mouth every 6 hours
as needed for severe pain.
R11's August 2024 Physician Order Sheet includes the following diagnosis: Surgical Aftercare Following
Surgery on the Nervous System. Also included are the following medication orders:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145319
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145319
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/16/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arc at El Paso
555 East Clay
El Paso, IL 61738
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Hydrocodone-Acetaminophen 5/325 MG Give one tablet by mouth every 6 hours as needed for severe
pain.
R12's July 2024 Physician Order Sheet includes the following diagnoses: Paraplegia, Sciatica and Multiple
Sclerosis. Also included are the following medication orders: Hydrocodone-Acetaminophen 5/325 MG Give
one tablet by mouth every 6 hours as needed for back pain and Hydrocodone-Acetaminophen 5/325 MG
Give two tablets by mouth every 6 hours as needed for back pain related to sciatica.
R13's July 2024 Physician Order Sheet includes the following diagnoses: Polyosteoarthritis, S/P Fracture of
Left Femur and Low Back Pain. Also included are the following medication orders:
Hydrocodone-Acetaminophen 5/325 MG Give one tablet by mouth at bedtime for back pain;
Hydrocodone-Acetaminophen 5/325 MG Give one tablet by mouth every 6 hours as needed for pain and
Hydrocodone-Acetaminophen 5/325 MG Give one tablet by mouth in the morning for severe right knee
pain.
R14's July 2024 Physician Order Sheet includes the following diagnoses: Fibromyalgia, Osteoarthritis,
Polyneuropathy, Low Back Pain, Lumbago with Sciatica on Left Side, Polymyalgia Rheumatica and Spinal
Stenosis Lumbosacral Region. Also included are the following medication orders:
Hydrocodone-Acetaminophen 5/325 MG Give one tablet every 6 hours as needed for pain;
Hydrocodone-Acetaminophen 5/325 MG Give one tablet by mouth two times a day for pain.
R15's July 2024 Physician Order Sheet includes the following diagnosis: Pain. Also included are the
following medication orders: Morphine Sulfate Oral Solution 20 MG/ML (Milliliter) Give 10 MG by mouth
every one hour as needed for pain or shortness of breath; Hydrocodone-Acetaminophen 5/325 MG Give
one tablet by mouth three times a day for pain; Hydrocodone-Acetaminophen 5/325 MG Give one tablet
every 6 hours as needed for pain.
The (facility) Count of Missing Medication form, provided by V9/Regional Director of Operations documents,
R11 (Pharmacy) dispensed 60 Norco 5/325 MG tablets on 8/26/24- missing: R14 (Pharmacy) dispensed 60
Norco 5/325 MG tablets on 8/19/24- missing and R14 (Pharmacy) dispensed 60 Norco 5/325 MG tablets
on 8/1/24- missing and R14 (Pharmacy) dispensed 30 Norco 5/325 MG tablets on 7/18/24- missing; R15
(Pharmacy) dispensed 60 Norco 5/325 MG tablets on 7/30/24- missing and R15 (Pharmacy) dispensed 60
Norco 5/325 MG tablets on 8/9/24- missing; R13 (Pharmacy) dispensed 60 Norco 5/325 MG tablets on
7/6/24- missing and R13 (Pharmacy) dispensed 60 Norco 5/325 MG tablets- missing; R12 (Pharmacy)
dispensed 60 Norco 5/325 MG tablets on 7/22/24- missing and (Pharmacy) dispensed 58 Norco 5/325 MG
tablets on 8/26/24- missing; R10 (Pharmacy) dispensed 120 Norco 5/325 MG tablets- missing; R9
(Pharmacy) dispensed 90 Oxycontin 5/325 MG tablets on 8/15/24- missing; R7 (Pharmacy) dispensed 60
Tramadol 50 MG tablets on 7/22/24- missing; R8 (Pharmacy) dispensed 120 Norco 5/325 MG tablets on
8/13/24- missing.
On 9/13/24 at 9:50 A.M., V9/Regional Director of Operations stated, I was the one responsible for
conducting the investigation onto the missing narcotics for this facility. I went back from June (2024) through
August (2024). I discovered that during the days that (V6) worked, (V6) was able to misappropriate full
(medication) cards of narcotics when our local pharmacy made their delivery, by not following our policy.
During my investigation, it was determined that there were 898 missing narcotic pills, from nine different
facility residents (R7-R15).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145319
If continuation sheet
Page 4 of 4