F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide personal care to dependent residents.
Residents Affected - Few
This applies to 2 of 4 residents (R2, R3) reviewed for activities of daily living care in a sample of 4.
Findings Include:
1. R2 is a [AGE] year-old female with moderate cognitive impairment as per the Minimum Data Set (MDS)
dated [DATE] and dependent on staff for personal hygiene.
On 5/30/24 at 10:10 AM, R2 was observed with V10 (LPN-Licensed Pratical Nurse) in her room. R2 was
noted with a strong urine odor. V10 (Licensed Practical Nurse/LPN) checked on R2, and R2 was observed
to be dirty and soaked incontinent brief with urine and discoloration (blackish).
On 5/30/24 at 10:10 AM, V10 stated, The CNAs are supposed to change residents every two hours. I don't
think R2 was changed today, and I will check with my CNA (Certified Nursing Assistant) to change R2.
A review of R2's care plan documents that R2's care is planned for the risk of impaired skin integrity, with
interventions including Providing skin care per facility guidelines and as needed (PRN).
2. R3 is a [AGE] year-old female with mild cognitive impairment as per the MDS dated [DATE]. The MDS
also documents that R3 is dependent on staff for personal hygiene.
On 5/30/24 at 10:30 AM, R3 was in her bed and stated, A lot of time, they don't change me on time. I don't
remember anybody changed me today.
On 5/30/24 at 10:30 AM, V11 (LPN) checked on R3. R3 was observed with incontinent brief, dirty, and
heavily soiled urine that was discolored (blackish inside).
A review of R3's care plan documents that R3 is care planned for the risk of impaired skin integrity, with
interventions including Providing skin care per facility guidelines and as needed (PRN).
On 5/30/24 at 11:00 AM, V2, Director of Nursing (DON) stated, Our residents are supposed to get
incontinent care every two hours and as needed.
The facility presented the Incontinent-Peri Care Policy (Revised March 2020) document: Incontinent
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
145329
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145329
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Norridge Gardens
7001 West Cullom
Norridge, IL 60634
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
or perineal care must be provided by the nursing staff at least every 2 hours and as needed (PRN) to all
residents identified by the staff as incontinent or needing assistance.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145329
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145329
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/31/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Norridge Gardens
7001 West Cullom
Norridge, IL 60634
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure urinary catheter insertion was
completed to prevent potential cross contamination.
This applies to 1 of 3 residents reviewed for urinary tract infection in a sample of 4.
Findings include:
R1 is a [AGE] year-old female admitted on [DATE] with cognition intact as per the Minimum Data Set (MDS)
dated [DATE]. R1 was admitted with an admitting diagnosis, including spina bifida, chronic idiopathic
constipation, bladder dysfunction, and a history of urinary tract infection (UTI).
A review of R1's physician order sheet (POS) indicates that R1 has an order to perform a straight urinary
catheterization every four hours.
V4 (Nurse) was observed on 5/30/2024 at 2:35PM with V5 (CNA-Certified Nursing Assistant) performing a
straight catheterization procedure on R1. V4 did not to clean the left and right labia area of R1. V4 was also
observed holding the catheter and directing the urine into the collection chamber without using sterile
gloves.
On 5/30/24 at 2:40 PM, V4 stated, I didn't know I should have used those three cleansing swabs/sticks to
cleanse her left and right labia and urethral meatus.
On 5/30/24 at 2:50 PM, V2 (Director of Nursing/DON) stated, The staff should follow the straight cath
guidelines while performing straight Cath to avoid UTI. The three cleansing swabs/sticks should have been
utilized to cleanse R1's left labia, right labia, and urethral meatus. Straight Cath is a sterile procedure, and
V5 shouldn't have held the sterile catheter without wearing sterile gloves.
The facility provided a Urinary Straight Catheter policy (revised in March 2020) document:
For the female: To cleanse the labia, use only one cotton ball for each downward cleansing stroke. Next,
cleanse around the urethral meatus. Using a new cotton ball, cleanse directly over the meatus.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145329
If continuation sheet
Page 3 of 3