F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and records review, the facility failed to notify a representative for one (R7) of three residents
reviewed of change in condition in a total sample of 14 residents.
Findings include:
R7 is a [AGE] year-old individual admitted to the facility on [DATE]. R7's current face sheet documents R7's
medical conditions to include but not limited to: benign neoplasm of right breast, hemiplegia and
hemiparesis following unspecified cerebrovascular disease affecting left non-dominant side, other specified
abnormal uterine and vaginal bleeding, unspecified dementia, unspecified severity, without behavioral
disturbance, psychotic disturbance, mood disturbance, and anxiety. R7's MDS (Minimum Data Set) section
C (Cognitive Patterns) dated 1/27/2025, documents R7's Brief Interview for Mental Status (BIMS) as 14/15
indicating R7 has intact cognition abilities.
Section GG - Functional Abilities documents R7' abilities as: Eating/ Oral Hygiene-Supervision or touching
assistance, Toileting Hygiene-Substantial/maximal assistance, Shower/bathe self-Substantial/maximal
assistance, Upper body dressing-Substantial/maximal assistance, Lower body
dressing-Substantial/maximal assistance, putting on/taking off footwear-Substantial/maximal assistance,
Personal Hygiene-Substantial/maximal assistance, and R7 uses a motorized scooter.
On 03/19/2025 at 2:25 PM, R7 was observed lying in bed awake and stated not too long ago she was
bleeding out of her vagina. She saw it when she was assisted to the bathroom. R7 stated she has gone
through menopause and was worried when two days after she started bleeding, she was sent to the
hospital. R7 stated her daughter was notified the day R7 went to the hospital but she does not know if she
was notified when R7 started bleeding.
R7's progress notes dated 2/16/2025, 6:11 AM, by V8 (Licensed Practical Nurse/LPN) documents Certified
Nursing Assistant/CNA (no name provided) brought to V8's attention that resident (R7) is bleeding vaginally
and passing big clots. Writer (V8) went to assess R7 and saw clots. V8 will notify MD (Medical Doctor),
DON (Director of Nursing), Family, and next shift nurse.
Review of R7's progress notes document R7 was sent to the hospital on [DATE]. R7's family member
contact was attempted on 2/18/2025 and the family was not reached. R7's progress notes do not document
R7's family was attempted to be reached on 2/16/2025 and 2/17/2025.
On 03/21/2025, at 10:52 AM, V18 (LPN) stated if a resident has a change in condition, the nurse notifies
the doctor, DON, and resident's family member(s) the same day and charts it in the progress
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 9
Event ID:
145337
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145337
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/25/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ryze on the Avenue
3400 South Indiana
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
notes who was notified. V18 stated the nursing progress notes should read notified and not will notify
because will notify is in the future and is not carried out yet.
On 03/21/2025, at 12:15 PM, V12 (LPN) stated if a resident has a change in condition, the nurse notifies
the doctor, the Director of Nursing, and the family. Then the nurse documents in the progress notes. V12
stated when a nurse documents in the progress notes will notify doctor, Director of Nursing, and family
member, it means that the nurse has the intentions of contacting the doctor, DON and family member but
has not done it yet. V12 stated once the nurse notifies the doctor, DON and family member, progress notes
should read they were notified even if they were not reached.
On 03/21/2025, at 2:50 PM, V2 (DON) stated V8's (LPN) documentation on R7's progress notes dated
2/16/2025, 6:11 AM, stating V8 will notify MD (Medical Doctor), DON (Director of Nursing) , family, and the
next shift nurse are charted in the future and do not document that R7's family was notified of R7's change
in condition on the day R7 had a change in condition. V2 stated if it's not documented correctly, it's not
done.
Facility policy titled Change in Resident Condition dated 1/10/2024, documents:
-It is the policy of the facility except in a medical emergency, to alert the resident, residents' physician, and
resident party of a change in condition.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145337
If continuation sheet
Page 2 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145337
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/25/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ryze on the Avenue
3400 South Indiana
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to prevent and protect two residents (R1, R5) from
resident-to-resident abuse out of four residents reviewed for physical assault in a total sample of 14
residents. This failure resulted in R5 falling in the facility and sustaining a pneumothorax and several
fractured ribs.
Findings include:
1.) On 03/18/2025, at 3:22 PM, R5 states herself and her former roommate (identified as R12) were
arguing because R12 never cleaned and never showered. R5 states she was encouraging R12 to clean up
and take a shower. R5 states R12 then told her to shut the f**k up. R5 states she then told R12, I'm not a
kid, don't tell me to shut up. R5 states R12 then took a gray colored water pitcher with water inside and
threw the water on R5. R5 states she tried to cover herself by placing her hands up over her face. R5 states
in the process, she slipped on the water that R12 threw at her. R5 states she hit her chest when she fell. R5
states the facility called the ambulance and she was taken to the hospital and had broken ribs. R5 states
she was moved to another room when she returned from the hospital. R5 states herself and her new
roommate get along well without any problems. R5 states she sees R12 in the facility and has not had any
other problems with R12 since then.
On 03/18/2025, at 3:30 PM, R12 states R5 was upset with her and wanted to argue. R12 states R5 had an
attitude with her and wanted to fight. R12 states she threw water on R5 to calm her down. R12 states R5
slipped and fell over by the window and was taken out of the facility by the ambulance. R12 states herself
and R5 are no longer roommates and when R5 returned from the hospital, R5 was moved to another room.
R12 states she sees R5 in the facility but no longer speaks to R5.
On 03/19/2025, at 1:39 PM, V8 (Licensed Practical Nurse/ LPN), states a CNA (Certified Nursing Assistant)
came to notify her that R5 was moaning in pain and her left side was hurting. V8 states when she arrived to
R5s' room, R5 informed her that she slipped, fell, and hit her side on the railing of her bed. V8 states R5
informed her that R5 fell on the previous shift. V8 states she asked R5 why R5 did not report it on the
previous shift and R5 told V8 that R5 was not in pain then. V8 states she assessed R5 and R5s' side was
red in color. V8 states she called the doctor and the Director of Nursing/DON (identified as V2) to notify
them, but they did not pick up the phone. V8 states she then informed the supervisor on duty and the
supervisor advised V8 to send R5 out to the hospital. V8 states she called the ambulance and sent R5 to
the emergency room to be evaluated. V8 states she later was informed by V2 that V2 was made aware that
R5 had a squabble with her former roommate (identified as R12). V8 states she was never informed by R5
that R5 was involved in an altercation with R12. V8 states she also informed V2 that V8 was not made
aware of any altercations between R5 and R12.
On 03/19/2025, at 3:18 PM, V2 (Director of Nursing/DON) states she was made aware by V8 (LPN) that R5
had a fall and was complaining of pain. V2 states R5 was then sent to the hospital to be evaluated. V2
states she was made aware via R5's hospital records that R5 reported that she slipped on water and fell in
the facility. V2 states R5 did not originally report this to the facility. V2 states she then initiated an
investigation for R5's fall. V2 states through her investigation, she was made aware that R5 and R12 had a
disagreement about R5 making noise while R12 was trying to sleep. V2 states with further investigation,
she was made aware that R12 alleged that R5 touched R12's shoulder. V2 states she informed V1
(Administrator) and V1 was responsible for following up with this
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145337
If continuation sheet
Page 3 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145337
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/25/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ryze on the Avenue
3400 South Indiana
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Actual harm
Residents Affected - Few
allegation. V2 states she handles fall reportables (facility required documentation/report notifying the state
surveying agency of an incident involving a resident) and V1 handles abuse reportables. V2 states she
reported R5's fall to the state agency within the required time frame.
On 03/21//2025, at 9:12 AM, V1 (Administrator) states she is the abuse coordinator, and she was made
aware by V2 (DON) of the altercation between R5 and R12. V1 states she spoke with R12 and R12
informed her that R5 hit R12 because R5 was making noise and R12 asked R5 to stop. V1 states R12 told
V1 that R12 may have thrown some water near R5 and then sat back down on R12's bed and R12 left it
alone. V1 states she conducted an investigation and was made aware that R5 possibly slipped on some
water. V1 states she spoke with R5 and R5 informed V1 that R12 threw water on R5. V1 states she was
made aware that R5 may have fallen later after the altercation between R5 and R12. V1 states R5 did not
use the verbiage that R5 fell on the water that R12 threw at R5. V1 states she reported this incident to the
state agency within the required time frame.
R5's Face sheet documents that R5 has diagnoses not limited to: Multiple fractures of ribs, left side,
subsequent encounter for fracture with routine healing, traumatic hemopneumothorax, subsequent
encounter, unspecified fall, sequela, and vitamin D deficiency.
R5's MDS/Minimum Data Set, dated [DATE], documents that R5 has a BIMS/Brief Interview for Mental
Status of 9/15, indicating that R5 is moderately cognitively impaired. R5 requires substantial/maximum
assistance with ADL/Activities of Daily Living care. R5 is incontinent of bladder and bowel. R5 ambulates
via walker.
R5's care plan dated 03/10/2025. documents R5 has 4th/6th rib Fracture r/t Fall. R5 had a traumatic
hemopneumothorax. R5s' care plan dated 03/11/2025 documents Encourage resident to report all spills to
staff immediately. R5s' care plan also documents that R5 is at high risk for falls.
R5's hospital records dated 03/07/2025, documents that R5 has diagnoses of small left pneumothorax,
acute, displaced fracture of the left fourth and sixth through ninth ribs. R5 was admitted to the hospital on
[DATE], due to bleeding and chest injury.
R12's Face sheet documents that R12 has diagnoses not limited to: unspecified dementia, cerebral
infarction, type 2 diabetes mellitus, essential hypertension, and chronic viral hepatitis C.
R12's MDS/Minimum Data Set, dated [DATE], R12 has a BIMS/Brief Interview for Mental Status of 13/15,
indicating that R12 is cognitively intact. R12 requires supervision assistance with ADL/Activities of Daily
Living care. R12 is incontinent of bladder and bowel and ambulates via walking.
R12's behavior assessment dated [DATE] documents that R12 was physically aggressive towards her
roommate (identified as R5).
Nursing progress note dated 03/02/2025, written by V8 (LPN) at 5:13 AM, documents R5 explains to writer
that she had a fall on the previous shift and is screaming in severe pain in her left side ribs. R5 says that it
hurts when she tries to move. Supervisor was notified and suggested to send R5 out to hospital for further
evaluation.
Nursing progress note dated 03/02/2025, at 6:15 PM documents R5 admitted to hospital with admitting
diagnosis trauma, multiple rib fractures.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145337
If continuation sheet
Page 4 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145337
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/25/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ryze on the Avenue
3400 South Indiana
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Record review documents that R5 resided in the same as R12 on 03/02/2025.
Level of Harm - Actual harm
Ombudsman Residents' Rights for People in Long-Term Care Facilities dated 11/2028 documents in part,
You must not be abused, neglected, or exploited by anyone - financially, physically, verbally, mentally, or
sexually.
Residents Affected - Few
2.) According to R1's face sheet and MDS 2/28/25 provided by facility, R1 has diagnoses that include but
not limited to Alzheimer's disease, anxiety disorder. R1 has a BIMS (Brief Interview for Mental Status) score
of 6 indicating severe cognitive impairment and required services of and resided on a specialized
dementia/Alzheimer unit.
According to R1's care plan provided by facility, R1 is care planned for wandering behavior: R1
demonstrates behavior that may be interpreted as wandering, pacing, or roaming related to the diagnosis
of Alzheimer's disease. Symptoms are manifested by pacing, roaming, or wandering in and out of peer's
rooms. R1 is care planned for abuse/neglect: R1's comprehensive assessment reveals a history of
suspected abuse and/or neglect or factors that may increase his/her susceptibility to abuse/neglect. R1 is
care planned for Alzheimer: R1 has diagnosis of Alzheimer's and may display moods/behaviors related to
diagnosis such as agitation/aggression.
According to R2's face sheet and MDS 1/3/2025, provided by facility, R2 has diagnoses that include but not
limited to schizophrenia, restlessness and agitation, type 2 diabetes mellitus. R2 has a BIMS (Brief
Interview for Mental Status) score of 13 indicating intact cognition.
According to R2 care plan provided by facility, R2 is care planned for behavior: R2 has a history of verbal
and physical aggression and threatening staff and peers. The resident has a diagnosis of schizophrenia.
On 3/18/25 at 2:50 PM, V25 (Certified Nursing Assistant/CNA) stated V25 heard a scream from R1. I went
to see what was going on. This happened in R2's room. When I went into the room there was a CNA (V26)
in the room who was trying to get R1 and R2 apart. R2 was in a wheelchair. R1 was standing. R2 had the
wheelchair armrest in hand and was hitting R1 in the head with it. R1 wanders in different resident rooms
and is known to lay down in their beds.
On 3/18/25 at 3:00 PM, V26 (CNA) stated V26 was walking past R2's room and heard R1 saying Stop. I
went into the room and saw R2 hitting R1 with an object. R2 did make contact with R1. I immediately called
for the nurse. I stood in between them. R2 was in a wheelchair. R1 was standing in R2's room. R1 is a
wanderer. I believe R1 went out to the hospital. R2 went out to the hospital and has not been back to the
facility. R1 gets confused, tired and wants to sit down. It is typical for R1 to wander into other residents'
rooms. R2 is mean and grumpy. R2 has outburst cursing at staff. R1 has dementia.
On 3/18/25 at 3:13 PM, V4 (Licensed Practical Nurse/LPN) stated R1 went into R2's room. R1 wanders. R1
started yelling. The CNA called out for help. Me and another nurse went into the room and separated R1
and R2. R2 can be irate. R2 is combative, was always yelling, mean and mad. It was a challenge to give R2
care. R2 mostly yelled and cursed at staff. R2 had the cushion from the wheelchair armrest in hand. I sent
R1 and R2 to the hospital. R2 was sent for a psychiatric evaluation. R1 went to the hospital because R1
had redness/abrasion on the forehead and a scratch. I notified the physician, family, and the Director of
Nursing. The administrator is the abuse coordinator. I have had abuse in-services within the last month. If I
witness abuse I would intervene, separate the residents, and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145337
If continuation sheet
Page 5 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145337
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/25/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ryze on the Avenue
3400 South Indiana
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
notify the administrator.
Level of Harm - Actual harm
On 3/21/25 at 12:30 PM, V12 (LPN) stated I was called to the situation. I helped separate the two (R1 and
R2). I was at the other end of the unit/floor. I heard the commotion, the CNA yelled for me and said R1 is in
the room having an incident with R2. I went to the room. R1 was already out of the room and R2 was
wheeling himself to the door to come out of the room saying, R1 was in my room. I stepped in between and
closed the door so R2 could not come out. I did not see anything in R2's hands. I monitored R2 until R2
was petitioned out to the hospital. R1 roams a lot, and I have not observed any aggressive behaviors. R2
has random outbursts if someone comes in R2's space/personal space. R2 has said Get away from me. R2
is mostly into himself.
Residents Affected - Few
On 3/21/25 at 2:40 PM, V1 (Administrator) stated I am the abuse coordinator. I was the Administrator/abuse
coordinator at the time of the incident with R1 and R2, on 1/23/25. The last abuse in-service was in
2/25/2025. Some types or abuse are physical, neglect, mental, involuntary seclusion, exploitation, financial.
My expectation is for abuse to be reported to me immediately. Residents should be separated immediately.
The incident with R1 and R2 was reported to me and my assistant administrator at that time. It was alleged
that R2 was agitated and allegedly hit R1. The nurse, V4 (Licensed Practical Nurse), told me that when she
went into the room R2 was swinging at R1. V4 said R2 had the cushion from the arm rest in hand. V4 said
they immediately separated them and both residents were assessed. There were no injuries observed.
Abuse was not substantiated due to the evidence. R1 and R2 were both sent to the hospital for evaluation.
R1 came back from the hospital. R2 has not been back since the incident and is not returning. R2 stated R2
does not want to come back to the facility.
R2 nursing progress note, 1/23/2025, 11:35 AM, reads in part: resident made physical contact with another
resident. Resident stated, Resident entered my room and would not get out. Separated resident from other
resident and monitored resident behavior. Resident sent to hospital for psych evaluation and treatment. MD
(medical doctor) and family notified of incident and transfer.
State Report of Abuse Allegation, 1/23/25, reads in part: R1, R2 and staff were interviewed related to the
resident-to-resident altercation that occurred. Upon investigation, it was determined that R2 allegedly hit R1
in the forehead although the incident was unwitnessed. Residents were immediately separated to prevent
further conflicts and ensure the safety of all residents. R2 was educated on the appropriate procedures for
reporting concerns, emphasizing the importance of notifying staff rather than taking matters into their own
hands. Both residents were sent out to the hospital for further evaluation. R2 has not returned to the facility
at this time. A police report was filed. Alleged victim (R1) orientation is not alert with a diagnosis of
Alzheimer's disease. Alleged perpetrator (R2) orientation is alert with a diagnosis of schizophrenia.
Facility Abuse Policy and Prevention Program, 10/20/22, reads in part: This facility affirms the right of our
residents to be free from abuse, neglect, exploitation, misappropriation or property, deprivation of goods
and services by staff or mistreatment. This facility therefore prohibits abuse, neglect, exploitation,
misappropriation of property, and mistreatment of residents. Abuse means any physical or mental injury or
sexual assault inflicted upon a resident other than by accidental means. Abuse is the willful infliction of
injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental
anguish to a resident. Physical abuse is the infliction of injury on a resident that occurs other than by
accidental means and that requires medical attention. Physical abuse includes hitting, slapping, pinching,
kicking, and controlling behavior through corporal punishment.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145337
If continuation sheet
Page 6 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145337
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/25/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ryze on the Avenue
3400 South Indiana
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Based on observation, interview, and record review, the facility failed to provide adequate supervision and
monitoring for residents in the dining room. The facility also failed to monitor and track residents who are on
fall precautions. This failure affects one of three residents (R4) reviewed for falls. The facility also failed to
monitor one resident (R1) with a known history of wandering in the facility. These failures have the potential
to affect 73 residents residing on the second floor in the facility.
Findings include:
1.) On 3/18/25 and 3/21/25 observed R1 walking in the hallways.
According to R1's face sheet and MDS 2/28/25, provide by facility, R1 has diagnoses that include but not
limited to Alzheimer's disease, anxiety disorder. R1 has a BIMS (Brief Interview for Mental Status) score of
6 indicating severe cognitive impairment and required services of and resided on a specialized
dementia/Alzheimer unit.
According to R1's care plan provided by the facility, R1 is care planned for wandering behavior: R1
demonstrates behavior that may be interpreted as wandering, pacing, or roaming related to the diagnosis
of Alzheimer's disease. Symptoms are manifested by pacing, roaming, or wandering in and out of peer's
rooms. R1 is care planned for abuse/neglect: R1's comprehensive assessment reveals a history of
suspected abuse and/or neglect or factors that may increase his/her susceptibility to abuse/neglect. R1 is
care planned for Alzheimer: R1 has diagnosis of Alzheimer's and may display moods/behaviors related to
diagnosis such as agitation/aggression.
On 3/18/25 at 2:50 PM, V25 (Certified Nursing Assistant/CNA) stated V25 heard a scream from R1. I went
to see what was going on. This happened in R2's room. When I went into the room there was a CNA (V26)
in the room who was trying to get R1 and R2 apart. R2 was in a wheelchair. R1 was standing. R2 had the
wheelchair armrest in hand and was hitting R1 in the head with it. R1 wanders in different resident rooms
and is known to lay down in their beds. We have to redirect R1 back into the dayroom.
On 3/18/25 at 3:00 PM, V26 (CNA) stated V26 was walking past R2's room and heard R1 saying Stop. I
went into the room and saw R2 hitting R1 with an object. R2 did make contact with R1. I immediately called
for the nurse. I stood in between them. R2 was in a wheelchair. R1 was standing in R2's room. R1 is a
wanderer. I believe R1 went out to the hospital. R2 went out to the hospital and has not been back to the
facility. R1 gets confused, tired and wants to sit down. Everybody has the right to wander around. R1
wanders the whole floor. No staff walk with R1. It is typical for R1 to wander into other residents' rooms. R2
is mean and grumpy. R2 has outburst cursing at staff. R1 has dementia. We redirect R1 to the dayroom for
monitoring. We (CNAs) take turns in the dayroom.
On 3/18/25 at 3:13 PM, V4 (Licensed Practical Nurse/LPN) stated R1 went into R2's room. R1 wanders.
On 3/21/25 at 10:50 AM, V27 (Activity Aide) stated R1 is very sweet. R1 has dementia. R1 walks a lot. R1
goes into other resident rooms. R1 will go into their rooms and talk to them and come out. R1 does not
need staff to accompany R1.
On 3/21/25 at 11:00 AM, V18 (LPN) stated R1 has dementia, is confused, and talks to herself. R1 is
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145337
If continuation sheet
Page 7 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145337
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/25/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ryze on the Avenue
3400 South Indiana
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
a wanderer and goes into other residents' rooms. R1 does not need staff with R1. Staff need to be aware of
where R1 is. R1 can be redirected. Some residents have called to the nursing station saying there is a lady
in here (their room). The resident will tell R1 that R1 can't be in there and R1 will walk back out.
On 3/21/25 at 11:42 AM, V4 (LPN) stated R1 does not wear an electronic monitor. R1 walks around but
does not attempt to leave. The electronic monitor is for residents that try to elope.
On 3/21/25 at 12:30 PM, V12 (Licensed Practical Nurse) stated R1 roams a lot, is sweet, and I have not
observed any aggressive behaviors.
2.) On 03/18/2025 at 3:05 PM, R5 and multiple other residents sitting in wheelchairs and with walkers
observed sitting in the dining room on the second floor of the facility without any staff member inside
monitoring the residents in the dining room.
On 03/18/2025, at 3:07 PM, surveyor makes V6 (Registered Nurse/RN) aware that residents are inside of
the dining room without any staff members monitoring them. V6 states there is supposed to be someone
inside of the dining room monitoring the residents at all times. V6 states she is the off-going nurse and
there is a change of shift happening. V6 states she is unsure of who is responsible for monitoring the dining
room because the CNA assignments have not been made yet by the on-coming nurse.
On 03/18/2025, at 3:08 PM, V7 (CNA) was observed walking inside of the second-floor dining room to
monitor residents. V7 states she is not aware of who is supposed to be monitoring the residents because
the schedule has not been made yet. V7 states she was informed by V6 to monitor the second-floor dining
room until a schedule is made. V7 states if residents are not properly monitored, then they can potentially
fall and injure themselves, or get into an altercation with one another.
On 3/21/25 at 11:43 AM, V17 (Fall Coordinator) states V17 states the CNA staff are responsible for taking
turns and monitoring the dining rooms in the facility. V17 states staff monitoring is required in the dining
room while residents are present because this can help to prevent falls in the facility. V17 states there
should be a staff member monitoring the dining room at all times. V17 states if staff monitoring is not
provided to residents, then residents could potentially fall, experience resident on resident abuse, choke, or
experience wandering in the facility.
3.) Nursing progress note dated 03/03/2025, at 8:48 AM, documents R4 noted on the floor inside of her
room lying on her left side. The resident stated she hit her head and hip and just wants to go home to be
with her kids. Vitals stable. ROM (Range of Motion) was assessed. Head to toe and pain assessment
completed. Family member, NP/nurse practitioner notified. NP ordered to send R4 to the emergency room
for brain scan and x-ray of the hip. Transportation services contacted. Son made aware R4 is going to
hospital.
On 03/21/2025, at 11:43 AM, V17 (Fall Coordinator) states R4 fell once in the facility on 03/03/2025, and
she was aware by checking risk management in the electronic health records system. V17 states she does
not keep a list of residents who are on fall precautions in the facility. V17 states she does not keep a fall risk
precaution/intervention binder or list at the nurses' station for staff reference and knowledge. V17 states
residents have a blue dot on their doors, and this represents that the resident is on fall precaution
interventions. V17 states staff are made aware of residents who requires fall precautions by observing the
blue dot on the residents' door. V17 states she is responsible for updating the residents' care plan whenever
a resident falls. V17 states fall precaution
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145337
If continuation sheet
Page 8 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145337
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/25/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ryze on the Avenue
3400 South Indiana
Chicago, IL 60616
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
interventions should be changed to include a new intervention each time a resident experience a fall in the
facility. V17 states after R4 fell in the facility, R4s' care plan should have been updated to reflect that R4 had
an actual fall while in the facility. Surveyor deploys R4s' electronic fall care plan interventions on a computer
with V17 present. V17 observes interventions are dated 03/18/2025 and signed by V17. Surveyor inquires
to V17 why interventions are dated after resident was already discharged from the facility. Surveyor also
makes V17 aware that the care plan was signed by herself on 03/18/2025, the same date surveyor began
investigations of R4s' fall. V17 states she is not sure why it is dated for 03/18/2025 and signed by herself
because she does not remember signing R4s' care plan on 03/18/2025.
R4s' fall care plan to reflect V17s' revisions dated 03/18/2025, was requested from V17 on 03/21/2025, at
approximately 12:00 PM. This care plan for R4 was not provided to surveyor during this survey. Record
review of R4s' care plan does not document that R4 is care planned for having an actual fall on 03/03/2025.
Surveyor requested the facility's supervision/monitoring policy and accidents/hazards policy from V2
(Director of Nursing) on 03/18/2025 and 03/19/2025. Facility's supervision/monitoring policy and
accidents/hazards policy was not provided to surveyor during this survey.
Facility census dated 03/18/2025 documents that a total of 73 residents reside on the second floor of the
facility.
Facility policy dated 03/17/2025 titled, Baseline Care Plan documents in part, 6. Because the baseline care
plan documents the interim approaches for meeting the residents' immediate needs, it should also reflect
changes to approaches, as necessary, resulting from significant changes in condition or needs .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145337
If continuation sheet
Page 9 of 9