Health inspection·January 23, 2026

F 0584 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Based on observation, interview and record review the facility failed to ensure resident rooms were cleaned routinely for 5 of 6 residents (R1, R6, R11, R12 and R13) reviewed for clean, comfortable and homelike in the sample of 23.The findings include:On 1/23/26 at 9:30 AM, there were no housekeepers seen on the first floor.At 10:01 AM, V14 (Receptionist) was going into resident rooms and emptying their garbage cans.On 1/23/26 at 11:57 AM, R11's bathroom toilet was filled with toilet paper and stool. R11's bathroom smelled of stool. V13, Certified Nursing Assistant (CNA) said that R11's toilet has been in that state for at least three weeks.On 1/23/26 at 12:04 PM, R12's garbage bin in her room did not have a trash bag in it. The garbage bin in the bathroom did not have a trash bag in it as well. R12's room floor was sticky and had splatter marks of an unknown substance throughout the floor. R12 said that she does not remember when the last time was that her floor was cleaned and the spots have been on her floor for at least a month. R12 said that her biggest concern is that when they empty her garbage, they do not put another garbage bag in the bin. R12 said that she does not get her room cleaned daily. On 1/23/26 at 12:04 PM, R13's garbage bin was filled above the rim. R13 said that they do not clean her room daily and her main concern is that her garbage can get really full and they do not empty it. R13 said that it has been a long time since they cleaned her room. On 1/23/26 at 10:15 AM, R1 showed a picture of the garbage bin in her bathroom. The garbage bin was filled above the rim and there was what appeared to be incontinence briefs in the bin. R1 said that she does not use incontinence briefs, but her previous roommate did and she moved out a while ago. R1 said her garbage had been full since Sunday and on Thursday evening, she finally had to ask an aide to get rid of it for her. R1 said that housekeeping does not come and clean her room daily nor empty her garbages.On 1/23/26 at 9:00 AM, R6 said, Housekeeping has gotten bad. We used to have our rooms cleaned every day. Now there is no cleaning for a week at times.On 1/23/26 at 12:14 PM, V1 (Administrator) said that he is currently managing housekeeping due to not having a manager. V1 said that resident rooms should be cleaned daily. On 1/23/26 at 12:40 PM, V14 (Receptionist) said that she used to be a housekeeper. V14 said that all resident rooms should be cleaned daily and should include emptying the garbage, cleaning high touch surfaces, sweeping and mopping the floors and cleaning the bathroom. V14 said that she was helping with emptying garbages and spot cleaning this morning since there was not a housekeeper but then she had to go back to her reception duties. On 1/23/26 at 11:40 AM, V13 (Certified Nursing Assistant) said all rooms do not get cleaned daily. V13 said that she asked the housekeeper if all rooms are cleaned daily and she said that it is more of a lottery on what rooms get cleaned per day. October 2025 Resident Council Minutes show, Resident stated concerns floors occasionally being sticky after mopping.Residents stated concerns with dining room not being cleaned after meals and activities.November 2025 Resident Council Minutes show, Residents stated concern with dining room not being cleaned after meals and activities.December 2025 Resident Council Minutes show, Residents would like (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 145338 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145338 B. Wing A. Building (X3) DATE SURVEY COMPLETED 01/23/2026 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Oakwood Rehab and Nursing Center 512 East Ogden Avenue Westmont, IL 60559 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)