F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to a.) provide appropriate supervision b.) reduce
the risk of a fall for one (R5) resident out of five residents reviewed for falls, in a total sample of five
residents. This failure resulted in R5 sustaining a fall without injury.
Findings include:
On 01/08/2025, at 11:45 AM, V6 (Certified Nursing Assistant) states that she is working the middle set
assignment. Surveyor asked V6 which residents on her set are high fall risk. V6 states that R5 fell this
morning. V6 continues that she was barely arriving to work when the night shift nurse found R5 on the floor,
his bottom on the floor, in his room, next to his bed.
01/08/2025, 11:50 AM, R5 in bed lying down and in no apparent distress. R5 wearing white socks but not
non-skid socks. R5's bed is not at the lowest position. Urinal noted approximately 5 feet away from R5's bed
on the floor, sideways, no urine inside the urinal noted. Black shoes noted near R5's nightstand, next to
R5's bed. Surveyor asked R5 what his full name is, R5 answered correctly. Surveyor asked R5 if he knows
where he is at, R5 states the name of the facility. R5 was asked who the president is and R5 answered
correctly. R5 was asked when Christmas is, and R5 answered 25th, but could not recall the month. R5
states that he did fall this morning. R5 states that he lost track of how many times he has fallen. R5 states
that he cannot blame the staff entirely. R5 states that he needs some assistance with putting on his shoes.
R5 states that sometimes he can get one shoe and not the other.
01/08/2025, 12:07 PM, R5's room door open, R5 sitting at edge of bed, attempting to stand, noted
unbalanced, with no nonskid socks on. Surveyor informed V7 (Registered Nurse) and V7 went into R5's
room to assist him. R5 sat down on his bed. V7 brought a spoon to R5.
01/08/2025, 12:09 PM, V7 states that R5 just wants to get up despite being weak and does not use the call
light to call for assistance. V7 states that R5 forgets a lot. V7 states that R5's wheelchair is outside of R5's
room because it is too tight for R5's roommate to get through. V7 states that R5's keeps forgetting to call for
help. V7 reports that R5 has the urinal and bed commode, but he also forgets to use them. V7 continues to
state we ask him (R5) why he didn't call, he says he forgot. He doesn't like to stay in the bed or wheelchair
for too long.
On 01/09/2025, at 2:48 PM, V17 (Licensed Practical Nurse) states that she was the night shift nurse for R5
on Tuesday night. V17 states that it was around 7:37 AM when R5's roommate approached V17 to inform
her that R5 needed help. V17 states that she went to R5's room and R5 was at the edge of the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
145343
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145343
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ambassador Nursing & Rehab Center
4900 North Bernard
Chicago, IL 60625
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
bed, and she told him to wait. V17 states I personally couldn't transfer him to the wheelchair by myself, so I
told him to wait. V17 continues she went out to get the CNA (Certified Nursing Assistant). V17 states that
she got the help of the CNA. V17 states that R5's bed was at the lowest position and R5's back was on the
edge of his bed. V17 states that V7 (Registered Nurse) was coming from the elevator. V17 reports that V7
also helped transfer R5 to the wheelchair. V17 reports that R5's bottom was on the floor, but his back was
on the bed. V17 states that she didn't think it was a fall at that time. V17 states that it could be considered a
fall though.
On 01/09/2025, at 1:25 PM, V2 (Director of Nursing) states that she checked with the facility consultant and
there are no other fall policies.
01/10/2025, 1:36 PM, V2 states that she agrees R5 should have had non-skid socks on.
R5's current face sheet documents R5 is a [AGE] year-old individual admitted to the facility on [DATE]and
has diagnoses not limited to: unsteadiness on feet, unspecified lack of coordination, repeated falls,
weakness, need for assistance with personal care, dry eye syndrome of bilateral lacrimal glands, major
depressive disorder, single episode, unspecified.
R5's MDS/Minimum Data Set, dated [DATE], documents that R5 has a BIMS/Brief Interview for Mental
Status score of 13/15, indicating that R5 is cognitive intact.
R5's MDS section GG Functional Abilities dated 12/24/2024, documents in part that R5 requires
partial/moderate assistance to put on/take off footwear.
R5's fall risk review dated 12/27/2024, documents in part that R5 is a high risk for falls.
R5's current risk for falls care plan documents in part, R5 will have a safe environment maintained through
next review. Ensure that I'm wearing appropriate footwear that provide stability and good traction when
ambulating. Bed will be on lowest position while in bed. R2 would like staff to provide me with a safe
environment with floors free from spills and/or clutter, adequate glare-free lighting, a working and reachable
call light, and bed mobility positioning devices and transfer devices as applicable to support my highest
level of bed mobility and transfer independence.
Facility document not dated, titled Incidents/accidents/falls documents in part, the resident's care plan will
be addressed to ensure that any needed points to focus have measurable goals with appropriate
interventions in place.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145343
If continuation sheet
Page 2 of 2