F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to maintain the dignity of three (R10, R11, R12)
residents by not providing Activities of Daily Living (ADL) timely out of six residents reviewed for ADL's in a
sample list of 17 residents.Findings include:1.R10's Minimum Data Set (MDS) dated [DATE] documents
R10 as severely cognitively impaired. This same MDS documents R10 is dependent of staff for oral
hygiene, toileting, dressing, personal hygiene, transfers and requires maximum assistance from staff for
bathing and bed mobility.R10's Care Plan intervention dated 1/12/23 documents staff will provide hygiene
and grooming per R10's preferences. Ensure hair is in place before meals. Keep facial hair trimmed/shaved
per R10's usual style. Fingernail care is on shower days and as needed. On 11/25/25 at 9:15 AM R10 was
sitting in the resident lounge with another resident present. R10 had overgrown, unkempt mustache and
facial hair long stubble. R10 had a piece of egg on his shirt leftover from breakfast. R10 stated he prefers to
be clean shaven. R10 stated he does not get any help cleaning himself up after breakfast and can't see if
he has spilled any foods. R10 stated he prefers to wear clean clothes without any food spilled on them.On
11/24/25 at 12:00 PM R10 was sitting at the lunch table in the main dining room with multiple other
residents present. R10 still had the overgrown, unkempt mustache and long facial hair stubble. R10's hair
was not combed as it was sticking up on the top of his head in multiple places. 2.R11's Minimum Data Set
(MDS) dated [DATE] documents R11 as moderately cognitively impaired. This same MDS documents R11
as dependent on staff for eating, oral hygiene, toileting, bathing, dressing, personal hygiene, bed mobility
and transfers.R11's Care Plan intervention dated 3/22/23 documents staff will provide bathing hygiene,
dressing and grooming per R11's preferences. Ensure hair is in place before meals, keep facial hair
trimmed/shaved per R11's usual style. Fingernail care should be on shower days and as needed. On
11/23/25 at 1:45 PM R11 was sitting in her wheelchair. R11 had a half inch of chin hair showing. R11's
fingernails showed dark grime underneath the ends of her nails. On 11/24/25 at 10:00 AM R11 was sitting
in her wheelchair in the hallway with other residents present. R11 still had long chin hairs showing. R11's
fingernails showed dark grime underneath the ends of her nails. 3.R12's Brief Interview for Mental Status
(BIMS) dated 11/13/25 documents R12 as severely cognitively impaired. R12's Minimum Data Set (MDS)
dated [DATE] documents R12 as moderately cognitively impaired. This same MDS documents R12 as
dependent on staff for assistance with eating, oral hygiene, bathing, dressing, toileting, personal hygiene,
bed mobility and transfers.R12's Care Plan intervention dated 11/17/24 documents staff will provide oral
care with morning and evening cares. Staff will provide bathing, hygiene, dressing and grooming per R12's
preference. Ensure hair is in place before meals. Keep facial hair trimmed/shaved per R12's usual style.
Fingernail care will be on shower days and as needed. On 11/23/25 at 11:50 AM R12 was sitting in her
wheelchair in the hallway with visitors passing by. R12 had multiple chin hairs approximately an inch long
and several dark mustache hairs showing. R12's fingernails
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 9
Event ID:
145370
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145370
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/25/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sullivan Healthcare & Senior Living
11 Hawthorne Lane
Sullivan, IL 61951
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
showed dark grime underneath the ends of her nails. On 11/24/25 at 3:00 PM R12 was sitting in the
resident lounge with other residents with the same mustache and chin hair showing. R12's fingernails
showed dark grime under the same nails as previous observation.On 11/24/25 at 2:55 PM V13 Certified
Nurse Aide (CNA) confirmed R11 and R12 had facial hair and grime underneath their fingernails. V13
stated residents should be shaved everyday if needed. V13 CNA stated she does not think R11 nor R12
would like to have long chin hairs. On 11/24/25 at 11:45 AM V24 Certified Nurse Aide (CNA) confirmed R10
likes to be clean shaven, in clean clothes and have his hair combed down. V24 CNA stated she was going
to do that but haven't gotten around to it yet. On 11/25/25 at 11:45 AM V3 Director of Nurses (DON) stated
all residents should be groomed per their preference. V3 DON stated she was aware the resident's
personal hygiene was an issue with getting staff to ensure residents are clean and well groomed. V3 DON
stated she has seen several female residents that need shaved, several residents that are in need of nail
care and also some that need their hair brushed. V3 DON stated she is working on in servicing staff on
Activities of Daily Living (ADL). The facility policy titled Dignity revised February 2021 documents each
resident should be cared for in a manner that promotes and enhances his or her sense of well-being, level
of satisfaction with life and feelings of self-worth and self-esteem. Staff are expected to treat cognitively
impaired residents with dignity and sensitivity.
Event ID:
Facility ID:
145370
If continuation sheet
Page 2 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145370
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/25/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sullivan Healthcare & Senior Living
11 Hawthorne Lane
Sullivan, IL 61951
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to protect resident's right to be free from physical abuse by
another resident for two of five residents (R2, R3) reviewed for abuse in the sample list of 17. This failure
resulted in R2 obtaining lacerations to his Left Face, Left Upper Lip and Left Ear requiring treatment in the
emergency room and experiencing pain and fear after R3 punched R2 in the face. Findings include:R2's
Minimum Data Set (MDS) dated [DATE] documents R2 as moderately cognitively intact. This same MDS
documents R2 requires moderate assistance with toileting, dressing, personally hygiene and transfers. R2's
Physician Order Sheet (POS) dated November documents a physician order for Xarelto 20 milligrams (mg)
daily (anticoagulant). R2's Nurse Progress Note dated 9/21/25 at 9:00 AM documents R2 was involved in
an altercation with R3 on 9/21/25 at 9:12 AM. R2 was using his restroom when R3 came in and started
punching R2 in the face. Both residents (R2, R3) were separated and evaluated for injuries. R2 obtained
lacerations to his Left Ear, Left Face and Left Upper Lip. R2 was sent to the emergency room for further
evaluation. R2's Assess, Intercommunicate, Manage (AIM) for Wellness dated 9/21/25 documents R2
received Left Ear, Left Face and Left Upper Lip Lacerations during a resident to resident altercation on
9/21/25. (R3) came in and started punching me (R2) in the face. R2's Hospital Record dated 9/21/25
documents R2's chief complaint as Assault and diagnoses listed as Assault and Abrasion. R2 was sitting
on his toilet at his room at the facility and R3 had a behavioral outburst. R3 came into their shared
bathroom and R3 punched R2 in his Left Jaw. R2 does have a laceration to his post Auricular region. R2
was treated with antibacterial ointment and administered Tramadol for pain. R3's Minimum Data Set (MDS)
dated [DATE] documents R3 as severely cognitively impaired. This same MDS documents R3 requires
maximum assistance from staff for bed mobility and transfers. R3's AIMS dated 9/21/25 documents R3 was
separated (from R2) and administered as needed Haldol Intramuscularly (IM) for agitation and sent to the
emergency room. On 11/24/25 at 2:05 PM R2 stated his room shares a bathroom with another resident
room. R2 stated he was using the shared bathroom when R3 came charging in and hit me. R2 stated (R3)
doubled up his fist and stated I am too good looking, and he needed to mess up my face because I have
too many girlfriends. R2 stated he knew who R3 was prior to this incident but had never had any trouble
with R3. R2 stated R3 hit him in the jaw causing R2 to be scared and shocked. R2 stated he did not know
what R3 would do. R2 stated he yelled out and staff came in and dragged R3 off R2. R2 stated, Imagine
you are on the toilet, and someone just comes barging in and punches you so hard you fall back. R2 stated
he is very glad R3 is no longer in the facility. R2 stated he had to go the emergency room because R3 hurt
him. On 11/24/25 at 9:20 AM V10 Licensed Practical Nurse (LPN) stated she and V11 LPN were in the
facility medication room when she heard R3 yelling, (R2) thinks he can use my f****** (expletive) bathroom.
V10 LPN stated another staff member tried to calm R3, but it didn't work. V10 LPN stated staff attempted
several non-pharmacological methods such as a calm voice, no sudden movement, offering a change of
atmosphere, etcetera with no positive response. V10 LPN stated R3 required an injection of Haldol to
attempt to deescalate R3. V10 stated the Haldol kind of worked but (R3) was so angry even the Haldol was
not enough to calm R3 down. V10 LPN stated emergency services (EMS) arrived and took both R2 and R3
to the emergency room. V10 LPN stated R3 left first because he was still yelling and cussing when EMS
arrived so R3 left first so he wouldn't hurt anyone else. V10 LPN stated the staff tended to R2's lacerations.
V10 LPN stated she thought that R2 would have a lot of bruising due to R3's level of anger and force when
he hit R2. On 11/25/25 at 2:15 PM V1 Administrator confirmed the incident between R2 and R3 was
definitely abuse. V1 Administrator stated the facility was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145370
If continuation sheet
Page 3 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145370
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/25/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sullivan Healthcare & Senior Living
11 Hawthorne Lane
Sullivan, IL 61951
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
aware this incident happened and fully expected to be cited for this resident-to-resident abuse that
happened. V1 Administrator stated V1 wishes it didn't happen, but it did. The facility policy titled Abuse,
Neglect, Exploitation and Misappropriation Prevention Program revised April 2021 documents residents
have the right to be free from abuse, neglect, misappropriation of resident property and exploitation. This
includes but is not limited to freedom from corporal punishment, involuntary seclusion, verbal, mental,
sexual or physical abuse, and physical or chemical restraint not required to treat the resident's symptoms.
This same policy documents staff are to protect residents from abuse, neglect, exploitation or
misappropriation of property by anyone including other residents.
Event ID:
Facility ID:
145370
If continuation sheet
Page 4 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145370
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/25/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sullivan Healthcare & Senior Living
11 Hawthorne Lane
Sullivan, IL 61951
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to report a resident's allegation of staff to resident abuse for
one of five residents (R1) reviewed for Abuse in a sample list of 17 residents.Findings include:R1's
Minimum Data Set (MDS) dated [DATE] documents R1 as cognitively intact.R1's Care Plan initiated
1/9/2025 documents staff are to allow resident time and opportunity to express feelings, anger or
frustration. Provide empathy and validation of feelings. Allow resident time and opportunity to express self
and verbalize frustrations. Approach in a calm, non-threatening manner.R1's Nurse Progress Note dated
10/13/25 at 9:53 AM documents R1 has been cursing and throwing objects at staff. (R1) was asked to wait
a couple of minutes until staff finished with another resident that staff was caring for. This same note
documents when staff entered R1's room to care for R1, he started making accusations that they (staff) are
abusing him. This same note documents R1 was administered pain medication and R1 started yelling and
cursing at staff. This same note documents V28 LPN explained to R1, If (R1) keeps treating staff like this
anymore, (V28) LPN will send (R1) to the hospital for behaviors. Then (R1) wants to take a gun and kill all
of night shift.R1's Initial Report to the State Agency dated 11/23/25 documents R1 alleged abuse from staff
on 10/13/25. On 11/25/25 at 10:30 AM V2 Administer in Training (AIT) stated she was aware R1 had
alleged the staff abused him on 10/13/25. V2 AIT stated she did speak with R1 on 10/13/25 and he denied
the allegation. V2 AIT stated she did not speak with any other cognitively intact residents or staff. V2 AIT
stated she did not report R1's abuse allegation to the State Agency. V2 AIT stated anytime a resident
alleges abuse it should be investigated and reported to the State Agency. On 11/25/25 at 1:20 PM V1
Administrator stated V2 Administrator in Training (AIT) should have reported this incident to the State
Agency. V1 stated anytime a resident makes an allegation of abuse the facility abuse policy must be
followed and that includes doing a full investigation and reporting the finding to the State Agency. The
facility policy titled Abuse, Neglect, Exploitation and Misappropriation Prevention Program revised April
2021 documents staff are to identify and investigate all possible incidents of abuse, neglect, mistreatment,
or misappropriation of resident property. Staff are to investigate and report any allegations within
timeframes required by federal requirements.
Event ID:
Facility ID:
145370
If continuation sheet
Page 5 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145370
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/25/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sullivan Healthcare & Senior Living
11 Hawthorne Lane
Sullivan, IL 61951
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to provide timely and complete incontinence care
for three residents (R9, R10, R13) out of six residents reviewed for Activities of Daily Living (ADL) in a
sample list of 17 residents.Findings include:1. R9's Minimum Data Set (MDS) dated [DATE] documents R9
as moderately cognitively impaired. This same MDS documents R9 is dependent on staff for assistance
with oral hygiene, toileting, bathing, dressing and personal hygiene.R9's Care Plan intervention dated
10/27/25 instructs staff to check (R9) for incontinence and to wash, rinse and dry perineum. On 11/24/25 at
9:48 AM V19 Certified Nurse Aide (CNA) stated R9 was assisted up out of bed at 6:50 AM, brought to the
nurses station until breakfast, then assisted to and from the dining room and sat in the resident lounge. V19
CNA stated residents are ‘normally' provided incontinence care when they arise, before lunch and then
again at the change of shifts at 2:00 PM. V19 CNA stated R9 will be provided incontinence care just before
lunch. V19 CNA stated R9 is not cognitively intact and relies on staff for all cares. V19 CNA stated R9 is
very compliant with cares and does not refuse cares. On 11/24/25 at 11:30 AM V19 and V23 Certified
Nurse Aides (CNA) completed incontinence care for R9. V19 CNA did not provide complete incontinence
care due to V19 CNA did not open R9's legs to be able to visualize R9's front perineal area. R9 was
incontinent of bladder and bowel. R9's buttocks had multiple dark red lines from sitting on a total body
mechanical lift sling. V19 CNA stated R9 had not been offered/assisted with incontinence care since she
was gotten up at 6:50 AM. V19 CNA stated the heavy wetters are changed every two hours but since R9 is
considered a light wetter she does not get incontinence care as often. V19 CNA stated she did not expect
R9 to be incontinent of such a large amount of urine and soiled with stool. 2. R10's Minimum Data Set
(MDS) dated [DATE] documents R10 as severely cognitively impaired. This same MDS documents R10 is
dependent of staff for oral hygiene, toileting, dressing, personal hygiene, transfers and requires maximum
assistance from staff for bathing and bed mobility.On 11/24/25 at 11:20 AM V24 and V25 Certified Nurse
Aides (CNA) provided perineal care for R10. R10's buttocks had multiple dark red lines from the total body
mechanical lift sling he had been sitting on. V25 CNA confirmed R10 had not been provided care since he
got up before breakfast. V24 CNA stated, We (staff) know our residents. Residents should be changed
(provided incontinence care) at least every two hours. We know our residents. (R10) doesn't like to be laid
down until after lunch so there is no use in even asking him to get changed. We know what he wants. V24
CNA stated R10 is a light wetter and does not usually get incontinence care until after lunch. On 11/24/25
at 2:30 PM R10 stated he wants to be clean if he has an accident. R10 stated he does not want to sit for
hours on end because it makes his back hurt. R10 stated he does not like to lay down all day but would like
to be kept clean. 3. R13's Minimum Data Set (MDS) dated [DATE] documents R13 as severely cognitively
impaired. This same MDS documents R13 is dependent on staff for toileting and personal hygiene and
requires maximum assistance from staff with bathing, dressing and transfers.R13's Care Plan intervention
dated 9/3/25 documents R13 requires total dependence of one staff member for toileting.On 11/24/25
continual observations were made from 7:45 AM to 11:15 AM. During this timeframe R9, R10, R13 were
observed sitting in the dining room at 7:45 AM. R9, R10 and R13 were escorted out of the dining room from
8:35 AM-8:50 AM to the resident lounge area to watch television. R9, R10 and R13 all sat in the resident
lounge area until 11:20 AM. R9, R10 and R13 were not offered drinks, toileting or had any assistance from
any staff. Multiple staff were walking around the resident lounge area assisting other residents or standing
at the nurses station talking amongst themselves. On 11/24/25 at 10:45 AM V10
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145370
If continuation sheet
Page 6 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145370
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/25/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sullivan Healthcare & Senior Living
11 Hawthorne Lane
Sullivan, IL 61951
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Licensed Practical Nurse (LPN) was standing at the nurses station facing the resident lounge where R9,
R10 and R13 were sitting. V10 LPN stated R9, R10 and R13 are all cognitively impaired, not able to
determine or let staff know if they need to use the restroom and all are incontinent of bladder and bowel. On
11/25/25 at 2:40 PM V3 Director of Nurses (DON) stated all dependent residents should be provided
incontinence care at least every two hours. V3 stated these same residents should be repositioned and well
groomed. V3 stated staff should not assume they know the bladder and bowels habits of any resident as
that can change day to day. V3 DON stated allowing residents to sit in the same position in a soiled
incontinence brief could cause pressure ulcers and Urinary Tract Infections (UTI) among other clinical
issues in addition to a negative psychosocial impact. D3 DON confirmed R9, R10 and R13 were all sitting
in the resident lounge for four hours without any attention from staff. V3 DON stated she is not certain if
there is a direct policy for this, but the expectation is to provide the standard of care which is to provide
incontinence care at least every two hours.
Event ID:
Facility ID:
145370
If continuation sheet
Page 7 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145370
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/25/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sullivan Healthcare & Senior Living
11 Hawthorne Lane
Sullivan, IL 61951
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0801
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the
food and nutrition service, including a qualified dietician.
Based on observation, interview and record review the facility failed to employ a Certified Dietary Manager
(CDM). This failure has the potential to affect all 71 residents residing in the facility.Findings include:The
Daily Midnight Census dated 11/23/25 documents 71 residents reside in the facility.The facility was unable
to provide any documentation of employment of a CDM and/or Dietary Manager. Throughout the survey
timeframe on 11/23/25-11/25/25 at various times on first and second shifts there was no CDM or Dietary
Manager in the facility. On 11/23/25 at 9:00 AM, V9 [NAME] was providing verbal guidance to dietary staff.
V9 [NAME] stated the facility does not have a CDM or Dietary Manager.On 11/24/25 at 12:15 PM V1
Administrator was serving resident meals from the kitchen. V1 Administrator stated she was helping due to
a CDM was not onsite. On 11/25/25 at 3:25 PM V6 Regional Certified Dietary Manager (CDM) stated she
splits her time in facilities with this facility and one other facility. V6 stated she had not been onsite at this
facility for at least ten days. V6 stated prior to that time, she would have been onsite once a week on
average. V6 stated she is not the interim Dietary Manager. V6 stated the facility has not had a Dietary
Manager for six months or so.
Event ID:
Facility ID:
145370
If continuation sheet
Page 8 of 9
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145370
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/25/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sullivan Healthcare & Senior Living
11 Hawthorne Lane
Sullivan, IL 61951
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview and record review the facility failed to maintain kitchen sanitation, failed to
obtain temperatures of cold stored foods and foods prepared for meal service. These failures have the
potential to affect all 71 residents.Findings include:The facility Daily Midnight Census dated 11/23/25
documents 71 residents reside in the facility.The facility was unable to provide any temperature logs for
meal service.The facility temperature logs dated, November 2025, document temperatures obtained on
11/8 and 11/10-14/25 for the facility walk in cooler, reach in vegetable freezer, third door reach in cooler and
the reach in meat freezer. There were no other temperatures documented on the logs. On 11/23/25 at 12:15
PM V9 [NAME] did not obtain temperatures of country fried steak, mashed potatoes/gravy, mixed
vegetables, spaghetti or green beans prior to meal service on 11/23/25. On 11/23/25 at 12:20 PM The
facility reach in cooler, reach in vegetable freezer and reach in meat freezer had an unknown pink sticky
liquid spilled on the bottom shelf along with dozens of pieces of food debris. On 11/24/25 at 12:35 PM V1
Administrator obtained food temperatures on a test tray of sliced pork, mashed potatoes and gravy, green
beans and cornbread. The temperature of the sliced pork was 108 degrees Fahrenheit (F), mashed
potatoes with gravy was 120 degrees F and the green beans were 86 degrees F. On 11/23/25 at 12:30 PM
V9 [NAME] stated the kitchen is a mess because there are not enough staff. V9 [NAME] stated the staff
that work in the kitchen do their best but can't keep up. V9 [NAME] stated the temperature logs posted on
the coolers and freezers are not completed as they should be. V9 [NAME] stated the hot food service
temperature logs have not been completed since she started a year ago. V9 [NAME] stated she is the main
cook for all three meals served five to six days per week for the past year and has never checked food
temperatures for food service. On 11/24/52 at 12:45 PM V1 Administrator confirmed the test tray of foods
were not warm enough to be palatable. V1 Administrator stated she has her food handler's certificate and
knows what the temperatures should be and these are not up to temp.On 11/25/25 at 3:25 PM V6 Regional
Certified Dietary Manager (CDM) stated the facility should be checking the temperatures of all the coolers,
freezers, dishwashing cycles and food service temperatures. V6 CDM stated not checking those
temperatures could cause a food borne illness.
Event ID:
Facility ID:
145370
If continuation sheet
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