F 0600
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure residents were free from physical and
verbal abuse. This failure resulted in R1 experiencing a corneal abrasion following physical abuse by R2.
This applies to 2 of 3 residents (R1 and R2) reviewed for abuse in the sample of 8.
The findings include:
1. On May 8, 2023, at 3:37 PM, R1 was in his wheelchair in the dining room. R1 had an eyepatch over his
right eye. R1 said, [R2] punched me and hurt my eye.
R1's EMR (Electronic Medical Record) shows R1 was admitted to the facility on [DATE], with multiple
diagnoses including: chronic obstructive pulmonary disease, Crohn's disease, heart failure, dementia, and
anxiety.
R1's MDS (Minimum Data Set) dated April 12, 2023, shows R1 has moderate cognitive impairment. The
MDS continues to show R1 requires limited assistance from facility staff for bed mobility, transfers,
dressing, toilet use, personal hygiene, and walking in room.
R1's abuse care plan revised on May 12, 2022, shows, [R1] is at risk for abuse related to: has a history of
dementia.
The facility's final report to the State Agency dated May 5, 2023, shows, On 04/29/23 at approximately 6:00
PM, the nurse witnessed both resident's (R1 and R2) arguing and had physical contact .
On April 30, 2023, at 9:58 AM, V12 (emergency room Physician) documented, Presenting status post being
physically assaulted by another member of his nursing facility. Patient states that a gentleman came up and
punched him in the face breaking his glasses yesterday, says he was also struck several times in the right
shoulder. Denies any other injuries during the assault, denies fall, denies head strike loss of consciousness
other than where he was punched. Primary reason for presenting today is that he has some mild pain in the
right eye and says that his vision is slightly blurry. Says he had difficulty sleeping last night because the
pain. The documentation continues to show R1 was diagnosed with a corneal abrasion on his right eye in
the Emergency Room.
On May 9, 2023, at 2:25 PM, V7 (RN/Registered Nurse) said, I was the nurse on April 29, 2023. I was in the
dining room and I heard a commotion by the washroom, and I went over there. [R1] was in the doorway in
the washroom, and the scene that I saw was [R2] hitting [R1]. [R1] was covering his face like a boxer and
waving his head side to side. I saw [R2] hitting [R1]'s arms. [R2] was making
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
145379
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145379
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/11/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alden Valley Ridge Rehab & Hcc
275 East Army Trail Road
Bloomingdale, IL 60108
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
contact with [R1]. It was really scary.
Level of Harm - Actual harm
On May 8, 2023, at 2:13 PM, R2 said, I have a problem with another resident, [R1]. He has yelled at me
and called me an [expletive]. I had enough. I tried to talk to staff about it, but no one ever talked to me. [R1]
and I got in an argument on Friday, I couldn't sleep all night because of it. The next day, [R1] was coming
out of the bathroom and said, '[Expletive], you're going to jail.' So, I slapped him a few times. It hasn't gotten
better since we changed rooms.
Residents Affected - Few
On May 9, 2023, at 3:49 PM, V2 (DON/Director of Nursing) said physical abuse was substantiated for the
incident on April 29, 2023.
On May 9, 2023, at 3:18 PM, V11 (Physician) said R1's corneal abrasion happened due to the physical
altercation when R2 hit R1. V11 continues to say his expectation is residents should be free from abuse.
2. R2's EMR shows R2 was admitted to the facility on [DATE] with multiple diagnoses including: chronic
obstructive pulmonary disease, heart failure, chronic kidney disease, depression, and dementia.
R2's MDS dated [DATE], shows R2 is cognitively intact. The MDS continues to show R2 requires
supervision of facility staff for locomotion on and off the unit, toilet use, and eating.
R2's abuse care plan revised on February 22, 2023, shows, [R2] is at risk for abuse related to: diagnosis of
dementia, major depression, history of yelling at staff, making threatening statements and history of verbal
abuse from another resident.
On May 9, 2023, at 3:49 PM, V2 (DON/Director of Nursing) said, [R1] said, '[expletive] you, you are going to
jail,' to [R2]. [R2] went to slap [R1] and [R1] covered his face. Verbal abuse was substantiated in this
incident. There is not a separate reportable for [R1]'s verbal abuse to [R2].
On May 8, 2023, at 2:13 PM, R2 said, I have a problem with another resident, [R1]. He has yelled at me
and called me an [expletive]. I had enough. I tried to talk to staff about it, but no one ever talked to me. [R1]
and I got in an argument on Friday, I couldn't sleep all night because of it. The next day, [R1] was coming
out of the bathroom and said, '[Expletive], you're going to jail.' So, I slapped him a few times. It hasn't gotten
better since we changed rooms.
On May 9, 2023, at 2:11 PM, V13 (Psychiatric Nurse Practitioner) said, [R1] is bullying [R2] and swearing at
[R2] without provocation and [R2] gets agitated. [R2] told me yesterday, that [R1] came to [R2]'s floor and
was bullying [R2]. I think [R1] is verbally aggressive and bullying [R2] and that is provoking [R2].
On May 8, 2023, at 1:59 PM, V10 (Social Services Director) said, I have seen [R1] stick his middle finger up
at [R2], and I have seen [R1] be verbally aggressive towards [R2].
The facility's policy titled, Abuse Policy, dated 09/20, shows, Policy: This facility affirms the right of our
residents to be free from abuse, neglect, misappropriation of resident property, corporal punishment and
involuntary seclusion. The facility will report reasonable suspicion of a crime. This facility therefore prohibits
mistreatment, neglect or abuse of its residents and has attempted to establish a resident sensitive and
resident secure environment. The purpose of this policy is to assure that the facility is doing all that is within
its control to prevent occurrences of
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145379
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145379
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/11/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alden Valley Ridge Rehab & Hcc
275 East Army Trail Road
Bloomingdale, IL 60108
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
mistreatment, neglect or abuse of our residents. This will be done by: . 3. Establishing an environment that
promotes resident sensitivity, resident security and prevention of mistreatment; 4. Identifying occurrences
and patterns of potential mistreatment; 5. Immediately protecting residents involved in identifying reports of
possible abuse; 6. Implementing systems to investigate all reports and allegations of mistreatment promptly
and aggressively, and making the necessary changes to prevent future occurrences; 7. Filing accurate and
timely investigative reports; This facility is committed to protecting our residents from abuse by anyone
including, but not limited to, facility staff, other residents, consultants, volunteers, and staff from other
agencies providing services to the individual, family members or legal guardians, friends, or any other
individuals who have been convicted of abusing, neglecting, or mistreating individuals. Definitions: . Abuse
means any physical or mental injury or sexual assault inflicted upon a resident other than by accidental
means in a facility. Abuse is the willful infliction of injury, unreasonable confinement, intimidation, or
punishment with resulting physical harm, pain, or mental anguish. Willful means the individual acted
deliberately, not that the individual must have intended the injury or harm . Physical abuse includes hitting,
slapping, pinching, kicking and controlling behavior through corporal punishment . Verbal abuse is the use
of oral, written or gestured language that willfully includes disparaging and derogatory terms to residents or
families, or within their hearing distance, regardless of their age, ability to comprehend or disability .
Event ID:
Facility ID:
145379
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145379
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/11/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alden Valley Ridge Rehab & Hcc
275 East Army Trail Road
Bloomingdale, IL 60108
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0745
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure residents who suffered from abuse
received services and interventions to promote psychosocial wellbeing. This applies to 2 of 3 residents (R1
and R2) reviewed for abuse in the sample of 8.
Residents Affected - Few
The findings include:
The facility's final report to the State Agency dated May 5, 2023, shows, On 04/29/23 at approximately 6:00
PM, the nurse witnessed both resident's (R1 and R2) arguing and had physical contact .
On May 8, 2023, at 3:37 PM, R1 was in his wheelchair in the dining room. R1 had an eyepatch over his
right eye. R1 said, [R2] punched me and hurt my eye.
On May 8, 2023, at 2:13 PM, R2 said, I have a problem with another resident, [R1]. He's over there in the
dining room right now (R2 gestured towards the dining room across from where he was sitting). [R1] has
yelled at me and called me an [expletive]. I had enough. I tried to talk to staff about it, but no one ever talked
to me. [R1] and I got in an argument on Friday, I couldn't sleep all night because of it. The next day, [R1]
was coming out of the bathroom and said, '[Expletive], you're going to jail.' So, I slapped him a few times. It
hasn't gotten better since we changed rooms.
On May 8, 2023, at 1:59 PM, V10 (Social Services Director) said, The incident happened when [R1] was in
the bathroom on the first floor and [R2] was trying to use the bathroom. We have told [R1] to use the
bathroom on his floor. We have done behavioral contracts with [R1] and [R2]. We did a contract in March
because there was a verbal incident. I have seen [R1] stick his middle finger up at [R2], and I have seen
[R1] be verbally aggressive towards [R2]. We had to do a second behavioral contract since this was assault.
The second contract is the same as the first contract, but with different consequences since it has gotten
physical. The contracts are to monitor their behavior and make sure they are not engaging. Monitoring is
the only thing we can do in this situation. [R1] doesn't come to [R2]'s floor usually, but he is up here now. I
will have to talk to him about it.
On May 8, 2023, at 1:01 PM, R2 was self-propelling in his wheelchair in the basement of the facility. R2 was
unaccompanied by staff.
On May 8, 2023, at 1:54 PM, R1 was propelling in his motorized wheelchair on the second floor (R1's
floor), not escorted by staff.
On May 10, 2023, at 10:47 AM, V10 said, Since the physical altercation the new behavior contract was put
in place on May 1, 2023. Monitoring was put in place at that time and making sure a staff member is with
[R1] or [R2] if they are leaving their floor. These are the only interventions we have put in place.
On May 9, 2023, at 1:08 PM, V9 (RN) said, A couple of days ago, I was leaving work and [R2] was bringing
a remote control to [R1]'s floor and [R1] started yelling at [R2]. [R1] was yelling 'You can't be down here, we
have contracts.' At that time, I was unaware [R2] was not supposed to go downstairs. [R2] doesn't ask staff
for help when he wants to go downstairs, we just have to watch for him and then send someone with him.
[R2] likes to go downstairs and color.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145379
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145379
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/11/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alden Valley Ridge Rehab & Hcc
275 East Army Trail Road
Bloomingdale, IL 60108
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0745
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On May 9, 2023, at 2:11 PM, V13 (R2's Psychiatric Nurse Practitioner) said [R1] is bullying [R2] and
swearing at [R2] without provocation and [R2] gets agitated. [R2] told me yesterday, that [R1] came to [R2]'s
floor and was bullying [R2]. I think [R1] is verbally aggressive and bullying [R2] and that is provoking [R2]. I
am not involved in [R1]'s care, I have never been consulted to see him.
On May 9, 2023, at 12:33 PM, V8 (LCSW/Licensed Clinical Social Worker) said, I provide psychotherapy
services to the residents in this facility. The facility will provide me with a list of who needs to seen. There
does not need to be a physician order for me to see a resident, anyone can refer a resident to me. Meeting
with residents about physical and verbal aggression is something I can be involved in. I have no idea who
[R1] or [R2] are, I have not been asked to see either of those residents. I am able to see more residents in
this facility.
On May 9, 2023, at 3:18 PM, V11 (Physician) said he is R1 and R2's physician. V11 continues to say no
one at the facility has spoken to V11 about additional services for either resident.
R1's EMR (Electronic Medical Record) shows R1 was admitted to the facility on [DATE], with multiple
diagnoses including: chronic obstructive pulmonary disease, Crohn's disease, heart failure, dementia, and
anxiety.
R1's MDS (Minimum Data Set) dated April 12, 2023, shows R1 has moderate cognitive impairment. The
MDS continues to show R1 requires limited assistance from facility staff for bed mobility, transfers,
dressing, toilet use, personal hygiene, and walking in room.
R1's abuse care plan revised on May 3, 2023, shows, [R1] is at risk for abuse related to: has a history of
dementia, allegation that he was struck by another resident.
As of May 10, 2023, at 10:00 AM, The facility also does not have documentation to show interventions have
been put in place to address R1's psychosocial needs or coping with physical abuse from other residents
since the incident with R2 on April 29, 2023.
As of May 10, 2023, at 10:00 AM, the facility does not have documentation to show interventions have been
put in place to address R1's verbal aggression since the incident with R2 on April 29, 2023.
As of May 10, 2023, at 10:00 AM, the facility does not have documentation to show R1 has been received
psychiatric services since the incident with R2 on April 29, 2023.
R2's EMR shows R2 was admitted to the facility on [DATE] with multiple diagnoses including: chronic
obstructive pulmonary disease, heart failure, chronic kidney disease, depression, and dementia.
R2's MDS dated [DATE], shows R2 is cognitively intact. The MDS continues to show R2 requires
supervision of facility staff for locomotion on and off the unit, toilet use, and eating.
R2's abuse care plan revised on February 22, 2023, shows, [R2] is at risk for abuse related to: diagnosis of
dementia, major depression, history of yelling at staff, making threatening statements and history of verbal
abuse from another resident. As of May 10, 2023, at 10:00 AM, R2's abuse care plan does not show
additional interventions since the incident on April 29, 2023.
As of May 10, 2023, at 10:00 AM, the facility did not have documentation to show R2 has a care plan to
address R2's physical aggression. The facility also does not have documentation to show
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145379
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145379
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/11/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alden Valley Ridge Rehab & Hcc
275 East Army Trail Road
Bloomingdale, IL 60108
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0745
Level of Harm - Minimal harm
or potential for actual harm
interventions have been put in place to address R2's psychosocial needs or coping with verbal abuse from
other residents since the incident with R1 on April 29, 2023.
As of May 10, 2023, at 10:00 AM, the facility does not have documentation to show R2 has received
additional psychiatric services since the incident with R1 on April 29, 2023.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145379
If continuation sheet
Page 6 of 6