F 0692
Provide enough food/fluids to maintain a resident's health.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview, observation and record review, the facility failed to provide nutritional supplements as
ordered for 2 (R56, R58) of 12 residents reviewed for nutrition in a sample of 40.
Residents Affected - Few
Findings include:
1. R45's face sheet documents an admission date of 11/11/20 and diagnoses including: Cerebral ischemia,
Dementia, Polyarthritis, Repeated falls, scoliosis, lumbar region, Essential hypertension, Spinal stenosis,
lumbar region without neurogenic claudication, Other specified disorders of bone density and structure,
multiple sites, Osteophyte, left hip, Diaphragmatic hernia without obstruction or gangrene, Type 2 diabetes
mellitus without complications, Trochanteric bursitis, right hip, Unsteadiness on feet, Gastro-esophageal
reflux disease without esophagitis, Chronic kidney disease, stage 3, iron deficiency anemias, History of
falling, Anxiety disorders, Insomnia, Pain in unspecified joint, Vitamin D deficiency, Hypothyroidism,
Restless legs syndrome, and Dysuria.
R45's Physician order sheet documents a diet order of mechanical diet with double desserts and nutritional
shakes with meals with a start date of 03/10/24 and an end date documented as: open ended.
On 05/07/24 at 11:45 AM, R45 was served the lunch meal and did not receive her nutritional shake, nor
any substitute for the nutritional shake.
On 05/07/24 at 1:30 PM, V10 (Dietary Manager) stated, the facility did run out of nutritional shakes today.
V10 stated they should have provided nutritional ice creams as a substitute. V10 stated he has been trying
to educate his staff on situations like this.
The facility policy dated 02/2024 titled, Weight Management Program documents in part: Policy: It is the
policy of (this facility) to manage resident weight through prevention, assessment, and implementation and
evaluation of interventions. 12. The charge nurse will notify the attending physician of the current resident's
condition and of the RD's (Registered Dietician) recommendations and document the physician's order on
the physician's order sheet and the 24 hour report sheet.
2. R56's Face Sheet dated 05/08/24, documents an admission date of 07/08/23 with diagnoses in part, of
unspecified severe protein-calorie malnutrition, hypertension, dysphagia, oropharyngeal phase,
hypo-osmolality and hyponatremia, hyperlipidemia, and abnormal weight loss.
R56's Minimum Data Set (MDS) Section GG dated 03/04/24, under eating documents that R56 requires
supervision or touching assistance.
R56'S Current Care Plan documents a Category of Nutritional Status, noting a problem of Resident
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
145388
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145388
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Helia Healthcare of Olney
410 East Mack
Olney, IL 62450
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
(R56) is at risk for wt. (weight) changes. She (R56) is currently on puree diet with supplements. She is not a
big eater. She has severe protein calorie malnutrition. She is currently on antidepressant for appetite, other
factors that may affect the wt.: Tylenol, digoxin, diltiazem, Dulcolax (dulc) Suppository (supp), Norco,
Remeron, Zofran, telmisartan, hypertension (HTN), dysphagia, chronic pain, diastolic dysfunctional,
Chronic Kidney Disease (CKD), neuropathy, lumbar stenosis, cardiac arrhythmia, constipation, History (hx)
of Multiple (multi) Fractures( fx) and age, with interventions in part of Provide supplements: milk (health)
shakes with meals, fortified food with meals.
R56's Physician Orders documents an order for Nutritional health shake q (every) meal with a start date of
08/08/23.
On 05/07/24 at 11:50 AM, R56 was observed to be cognitively impaired and was not interviewable at this
time. R56 was served her lunch meal of pureed diet with a glass of water and glass of flavored drink mix.
No nutritional shake was served to R56. R56 ate around 25-50% of her meal and then was taken out of the
dining room with no nutritional shake ever given during meal, nor any substitute for the nutritional shake.
On 05/07/24 at 12:05 PM, V13 (Cook) stated that the facility ran out of nutritional health shake and didn't
have enough to serve everyone that was ordered nutritional health shakes.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145388
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145388
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Helia Healthcare of Olney
410 East Mack
Olney, IL 62450
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be
updated, be reviewed by dietician, and meet the needs of the resident.
Based on observation, interview and record review, the facility failed to provide food portions as directed by
the approved menu for 4 (R42, R45, R58, R168) of 12 residents reviewed for nutrition in a sample of 40.
Residents Affected - Some
Findings include:
1. R45's face sheet documents an admission date of 11/11/20 and diagnoses that included: Cerebral
ischemia, Dementia, Repeated falls, Essential hypertension, Diaphragmatic hernia without obstruction or
gangrene, Type 2 diabetes mellitus without complications, Unsteadiness on feet, Gastro-esophageal reflux
disease without esophagitis, chronic kidney disease, stage 3, iron deficiency anemias, Vitamin D deficiency
and Hypothyroidism.
R45's Physician order sheet documents a diet order of: mechanical diet with double desserts with a start
date of 03/10/24 and an end date documented as: open ended.
2. R58's face sheet documents an admission date of 11/18/23 and diagnoses that included: Other specified
disorders of brain, protein-calorie malnutrition, Muscle weakness (generalized), Other disorders of lung,
Unsteadiness on feet, Abnormal posture, Hypokalemia, Mixed hyperlipidemia, Atherosclerosis of aorta,
Unspecified convulsions, Cardiac murmur, Essential (primary) hypertension, Rhabdomyolysis, and
Abnormal weight loss.
R58's Physician Order Sheet documents an order of: mechanical soft diet with a start date of 11/27/23 and
an end date of: open ended.
3. R42's face sheet documents an admission date of 02/08/23 with diagnosis including: Nontraumatic
intracranial hemorrhage, Hemiplegia and hemiparesis following cerebral infarction affecting right dominant
side, Essential (primary) hypertension, Type 2 diabetes mellitus with unspecified complications,
Gastro-esophageal reflux disease without esophagitis, Chronic obstructive pulmonary disease,
Atherosclerotic heart disease of native coronary artery without angina pectoris, Occlusion and stenosis of
unspecified carotid artery, Dysarthria following cerebral infarction, Hypo-osmolality and hyponatremia,
Personal history of transient ischemic attack (TIA), and cerebral infarction without residual deficits.
R42's Physician Order Sheet documents an order stating: Diet Clarification: Mechanical Soft Consistency
diet with a start date of 06/13/23 and an end date of: open ended.
On 05/05/24 during lunch service, at approximately 11:30 AM, V13 (Cook) served R45, R58, and R42 a
#12 scoop (2.875 ounces) of ground chicken tenders and a #30 scoop (1.125 ounces) of mashed potatoes.
The recipe #1171 titled, Chicken Tenders grnd (ground) documents: serve a #6 (4.75 ounces) of ground
chicken tenders. The production recipe titled, Potatoes Mashed documents: 2. serve using a #8 (3.75
ounces) scoop.
On 05/06/24 during lunch service, at approximately 11:30 AM V13 (Cook) served R45, R58, and R42
approximately 1.5 scoops of the # 30 scoop (1.125 ounce) of ground Swedish meatballs.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145388
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145388
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Helia Healthcare of Olney
410 East Mack
Olney, IL 62450
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
The facility document titled, cycle Day: 16, Monday 11/06/23 documents: lunch: Swedish meatballs: Mech
(mechanical) soft: #6 (4.75 ounce) scp (scoop).
4. R168's face sheet documents an admission date of 05/01/24 and diagnoses including: Nontraumatic
subarachnoid hemorrhage, Other cerebral infarction due to occlusion or stenosis of small artery, Chronic
obstructive pulmonary disease, Acute pulmonary edema, Pulmonary fibrosis, Dysphagia, oropharyngeal
phase, atrial fibrillation, disorders of brain, Anemia, Essential (primary) hypertension, Atherosclerotic heart
disease of native coronary artery without angina pectoris, Cardiomegaly, Atherosclerosis of aorta, Synovitis
and tenosynovitis and Gastro-esophageal reflux disease without esophagitis.
R168's Physician order sheet documents an order of: Diet: regular, consistency: pureed with a start date of
05/01/24 and an end date documented as: open ended.
On 05/05/24 during lunch service at approximately 11:30 AM V13 (Cook) served R168 a #16 scoop (2
ounces) of pureed chicken and a #30 scoop (1.125 ounces) of mashed potatoes, and no pureed bread.
The production recipe titled, Chicken tenders pureed thick documents: 6. serve 3 heaping #16 (2 ounce)
scoops per serving. The production recipe titled, Potatoes Mashed documents: 2. serve using a #8 (3.75
ounces) scoop. The recipe #779 titled, bread pureed documents: 6. serve 1 slice = 2/3 thick, 0.415 cup or
6.6 Tbsp. (tablespoon).
On 05/06/24 during lunch service at approximately 11:30 AM V13 (Cook) served R168 a #30 scoop (1.125
ounces) of pureed meat, a #30 scoop (1.125 ounces) of pureed egg noodles and no pureed bread.
The facility document titled, cycle Day: 16, Monday 11/06/23 documents: lunch: Swedish meatballs: Pur
(pureed): #10 (3.25 ounce) scp (scoop), egg noodles: #8 (3.75 ounces) scoop pureed, buttered breadstick
2/3 slice pureed bread.
On 05/08/24 at 1:30 PM, V10 (Dietary Manager) stated, all residents should receive the portion size listed
on the menu or recipe unless otherwise directed by the registered dietician or the physician. All residents
should receive the supplements they are ordered to have or any other dietary order including double
protein, double desserts or double portions.
The facility policy titled, Menus and Food Preparation dated 12/2016 documents in part: Policy: Meals shall
be prepared according to the facility approved menu. The menu shall be approved by the Registered
Dietitian licensed in the state of practice. Corresponding recipes shall be used in conjunction with meal
service.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145388
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145388
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/08/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Helia Healthcare of Olney
410 East Mack
Olney, IL 62450
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on interview, observation and record review, the facility failed to ensure dishware was sanitized
appropriately. This has the potential to affect all 66 residents residing at the facility.
Residents Affected - Many
Findings include:
On 05/05/24 at 11:00 AM, V11 (Dietary Aide) showed the test strips he uses to check the dish machine
sanitizer. The test strips indicated they were for testing swimming pool water. V11 was finishing washing the
breakfast dishes and tested the dish machine sanitizer with the pool test strips, which read very high.
On 05/05/24 at 11:10 AM, V10 (Dietary Manager) stated the strips have been in the kitchen since before he
started. V10 stated he has been the dietary manager for about 2 months. V10 acknowledged the pool test
strips were not the correct strips and said he would try to find the correct strips to use.
On 05/05/24 at 11:15 AM, V10 (Dietary Manager) found the appropriate chlorine test strips and tested the
dish machine sanitizer with them. The test strip read approximately 10 ppm (parts per million). V10 stated,
That is too low, it should be at least 50 ppm. V10 stated he would get rid of the pool test strips now.
On 05/05/24 at 12:30 PM, none of the previous dishware was sanitized appropriately before use and more
dishes were washed and put away without appropriate sanitization.
On 05/05/24 at 1:10 PM V10 (Dietary Manager) stated, he didn't think about sanitizing the dishes another
way, he is still new to this position and figuring it out.
On 05/06/24 at 10:30 AM, V10 checked the dish machine sanitizer, and the chlorine test strip indicated an
appropriate range of 100 ppm chlorine sanitizer.
On 05/06/24 at 10:30 AM, V10 (Dietary Manager) stated, the dish machine works appropriately, and he was
able to test it with the correct test strips now.
The Daily Census report dated 05/05/24 documents 66 residents residing at the facility.
The facility policy dated 01/2012 titled, Machine Ware Washing documents: 1. Employees that use the ware
washing machine will be responsible for knowing how to use the machine, document its use, and properly
maintain it after use. Steps include: Check sanitizer concentration using appropriate test strips.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145388
If continuation sheet
Page 5 of 5