F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations, interviews, and record reviews, the facility failed to provide ADL (Activities of Daily
Living) care to meet the needs of the residents. This applies to 3 of 3 residents (R1 - R3) reviewed for ADLs
care in a sample of 3.The findings include: 1. On 08/26/25 at 12:12 pm, R1, who is alert and oriented, said
that she has had to wait for 2 to 4 hours for staff to provide incontinence care for her. R1's call light was on
at the time of the interview and R1said that she was waiting to go to bed and to have her brief changed. V3
CNA (Certified Nurse's Assistant) came in the room and put R1 in bed and provided incontinence care for
R1. R1 said the last time her brief was checked and changed was at 9:30 AM. V3 acknowledged that that
was correct. R1's perineal area, her inner thighs, and her buttocks were red when the brief was removed.
R1's 8/13/25 Care Plan showed that R1 has a focus on skilled services needed with interventions including
ADL care to be provided each shift. R1's care plan also showed that R1 has a focus on R1 being
incontinent of both bowel and bladder and she requires assistance with toileting hygiene. 2. On 08/26/25 at
12:33 PM, R2, who is alert and oriented, said that he waits up to 2 hours for the staff to provide
incontinence care for him and it makes him sad that he smells stool and urine on himself. R2 said that staff
do not believe that the residents are human and that also makes him sad. R2 said that he had been waiting
for over an hour for staff to come back and change his brief and put him in his bed. R2 has MS (multiple
sclerosis) and is incontinent of bowel and bladder and unable to transfer himself out of his wheelchair. V2
DON (Director of Nursing) and V5 (Director of Rehab) came in and transferred R2 into the bed and
provided incontinence care for him. R2's brief was saturated with urine, and he had had a bowel movement
as well. R2's 8/22/25 Interim Care Plan showed that R2 has a potential for alteration in skin integrity with
interventions including peri care after incontinent episodes. 3. On 08/26/25 at 1:25 PM, R3, who is alert and
oriented, said that everyday she has to wait up to an hour for incontinence care. R3 said that everyday she
comes in from outside and asks to be changed and the staff tells her she has to wait until after the lunch
trays are passed. R3 said that other residents complain to her in the Resident Council meetings that the
staff are not providing care timely for them as well. R3 was in the bathroom on the toilet when the State
Surveyor came into the room. R3 was yelling I'm done! there were no staff in the room at the time. R3 said
that she was put on the toilet about 5 minutes earlier. R3 said that she had been crying because she was
left in the soiled brief for so long before V4 changed her and put her on the toilet, and she was afraid that
she was going to soil her clothes. V2 (DON) was present at this time and cleaned R3 buttocks and perineal
area while she was on the toilet and pulled up her new brief and assisted her off of the toilet and into her
wheelchair. R3 said that she had urinated at 11 am and she had told V4 (CNA) that she had urinated then.
R1 said that V4 did not change her brief so she went outside for a while. R3 said that she returned to her
room at 12:30 pm and told V4 again that she needed to be changed. R3 said that V4 told her that she was
passing trays, and she would have to wait until she was done. R3 said that V4 returned at 1:20
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
145405
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145405
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/27/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of Westmont
6501 South Cass
Westmont, IL 60559
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
pm, 5 minutes before the State Surveyor came in, and changed her brief and put her on the toilet and left
her there. R3 said that this happens everyday, and it makes her mad. R3's 7/2/25 Care Plan showed a
focus on ADL deficits related to generalized weakness and immobility secondary to MS, and paraplegia.
The interventions included staff meet R3's needs throughout the day, toileting every two hours and as
needed. R3's care plan showed a focus for bowel and bladder with a goal to keep clean and dry and odor
free. On 08/26/25 at 1:55 PM, V4 CNA (Certified Nurse's Assistant) said that she was informed by R3 that
she needed to be changed at 12:30pm and she told her she would have to wait until she finished passing
the trays. V4 said that R3 asks everyday to be changed at that time and R3 has had her lunch tray and has
been outside so it is now time for the other residents to be provided care. V4 said that the trays have to be
served timely. V4 said that she did not return to R3 to provide incontinence care for her until around 1:10
pm - 1:20 pm and said that that was not timely for incontinence care and that not providing incontinence
care could cause skin breakdowns. V4 said that she was the only staff to provide care for R3, but she could
have asked the nurse to assist or another staff, but she didn't. V4 said that when she did return to provide
incontinence care between 40 to 50 minutes later, she asked another staff to assist. V4 said that she did
not ask that staff earlier to assist because that staff was feeding residents. On 08/26/25 at 5:38 PM, V1
(Administrator) said that incontinence care should be provided every two hours and as needed. V1 said that
if a resident informs the staff that they need incontinence care it should be provided then. V1 said that 40 to
50 minutes to wait for staff to provide incontinence care is not appropriate. V1 said that a 40-to-50-minute
delay in providing incontinence care could cause skin breakdowns, infections and it is a dignity issue for the
residents. On 08/26/25 at 4:42 PM, V2 DON (Director of Nursing) said that residents should be provided
incontinence care as soon as they inform the staff that they need it. V2 said that 40 to 50 minutes is not
acceptable to have to wait for incontinence care because it increases the risk of skin breakdowns and
increases the risk for infections. V2 said that the residents call her and tell her that they have been waiting
over for the staff to provide incontinence care for them. V2 said that it is unacceptable for R3 to be
incontinent of urine and have not been changed from 11am until 1:20 pm. V2 said that her expectations are
that if staff are passing lunch trays and someone asks for assistance the staff is to ask the nurse to pass
the trays or assist the resident. V2 said that if the nurse is busy the staff are to call her to assist. V2 said she
is aware that R1 had to wait 40 to 45 minutes to be provided incontinence care and that was unacceptable.
The 6/30/25 Resident Council meeting notes showed under Nursing/CNA, residents would like staff to be
quicker in responding to their needs. At times CNA's will say I'm not your CNA. The facility's ADL (Activities
of Daily Living) policy (6/2025) showed that it is a program performing and assisting the residents with
elimination to prevent disability and maintaining maximal functioning. The policy shows under Elimination,
assistance is to be given as required. The policy did not show when staff should provide ADL assistance for
the residents.The facility's Incontinence Care policy (10/2024) showed that incontinence care is provided to
keep the resident as dry, comfortable, and odor free as possible. It also helps in preventing skin breakdown.
The policy did not show when staff should provide incontinence care for the residents.The facility's Toileting
Residents policy (6/2025) showed that staff should be providing residents with assistance with toileting
safely and on a routine basis in a timely manner.
Event ID:
Facility ID:
145405
If continuation sheet
Page 2 of 2