F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to ensure a dependent resident's bed was
functioning to meet his needs for 1 of 13 residents (R7) reviewed for equipment in the sample of 13. The
findings include:R7's face sheet showed he was admitted to the facility on [DATE] with diagnoses to include
cerebral infarction, Type 2 Diabetes, quadriplegia, protein-calorie malnutrition, polyneuropathy, fusion of
spine, cerebral atherosclerosis, and cervical disc disorder with myelopathy. R7's facility assessment dated
[DATE] showed he has no cognitive impairment and is dependent upon staff for most cares. R7's Care Plan
initiated 10/14/24 showed, [R7] has a self-care deficit in bed mobility related to cerebral infarction, Type 2
Diabetes, Traumatic subdural hemorrhage. 2 person assist with bed mobility. uses bilateral 1/2 rails to
promote bed mobility.R7's Care Plan initiated 10/14/24 showed, [R7] requires assist with daily care needs
related to cerebral infarction d/t stenosis of right posterior cerebral artery, Type 2 Diabetes, Traumatic
subdural hemorrhage. Monitor for changes with daily care abilities and provide more or less assist if
needed. On 1/24/26 at 12:11 PM, V15 Certified Nursing Assistant (CNA) said, Most of the beds in here are
broken in some way or another. [R7's] is always broke. He can't put the head of the bed up when he wants
to eat. On 1/24/26 at 2:15 PM, R7 was lying in his bed with the head of the bed flat with the television on.
R7 said, My bed hasn't been working for a long time. I told the staff. In the past they came and worked on it,
and it would be working for a little while, then it stops working again. I usually like to be sitting up. I can sit
up on my own, but it is hard. I would like to use the bed remote to bring the bed up so I can sit up at least to
eat. It is hard to eat with the bed down, but I try to sit up. I had a stroke, so it is difficult to keep myself sitting
upright. I always eat in my room. My bed hasn't been working for about a month and a half this time.On
1/24/26 at 2:30 PM, V13 (Maintenance Director) came into R7's room with the surveyor. V13 crawled on the
floor underneath R7's bed and was looking at the wires. V13 said, I wasn't aware his bed isn't working. We
don't have extra beds to replace the beds, but we have beds we can take parts off to repair beds if we need
to. We have had trouble with this bed, a lot of times, it's because the cord is pulled out a little bit under the
bed. Sometimes I change the ring that holds the cord in. This time the power cord was pulled out of the box
again. It happens because they twist the cord around the bedrail. The clip is gone on this one to hold it in.
Maintenance requests are either given to me verbally or put into the binder at the nurse's station. On
1/24/26 at 2:38 PM, the Maintenance binder at the nursing station was reviewed. The earliest entry in the
binder on the unit was 1/11/26 and none of the entries were regarding [R7's] bed. The previous
maintenance logs were requested for review and showed no maintenance requests were recorded on the
2nd floor from 11/18/25 through 1/11/26. On 1/27/26 at 4:40 PM, V2 DON (Director of Nursing) said, If staff
noted the bed was broken, I would expect them to report it to maintenance and I would expect that to be
fixed. He does have the ability to sit up himself though, he is highly schizophrenic. He can sit up on the side
of his bed
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 13
Event ID:
145405
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145405
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/28/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of Westmont
6501 South Cass
Westmont, IL 60559
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
because we caught him doing that before. He has attempted to get up before on his own. He has a cervical
spinal cord injury so he can't get up. It is important for his equipment to function. The Illinois Long-Term
Care Ombudsman Program titled Residents Rights for People Living in Long-Term Care Facilities showed, .
Your facility must provide services to keep your physical and mental health at your highest practical levels.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145405
If continuation sheet
Page 2 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145405
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/28/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of Westmont
6501 South Cass
Westmont, IL 60559
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
Based on interviews and record review, the facility failed to ensure that a resident who was dependent on
staff for incontinence care received the necessary assistance in a timely manner. This failure affected two
(R1, R2) of four residents reviewed for activities of daily living (ADLs) in the sample of 13.The findings
include:1. R1's face sheet documented an initial admission date of 09/20/2024 with a past medical history
not limited to: generalized osteoarthritis, adult failure to thrive, chronic pain syndrome, and history of
venous thrombosis and embolism. Minimum Data Set (MDS) Section C-Cognitive Functions dated
10/24/2025 indicated that R1 has no cognitive impairment. Section GG-Functional Abilities documented
that R1 is dependent on staff for toileting hygiene, lower body dressing, and rolling side to side in bed.
Section H-Bowel and Bladder indicated that R1 is always incontinent for both.R1's care plan last reviewed
on 10/29/2025 reads in part: has an ADL functional performance deficit related to weakness and requires
mechanical lift transfer with two-person assist; is at risk for alteration in skin integrity related to
osteoarthritis, hemorrhoids, and incontinence; and is incontinent of bowel and bladder and is at risk for
complications.R1's care planned ADL/skin interventions included but not limited to: provide skin care after
each incontinent episode, provide incontinence care as needed; assist resident with ADLs; monitor skin
integrity during routine care and report abnormal findings.On 01/24/2026 at 11:04 AM, observed R1 sitting
on the side of her bed. R1 said the aides change her incontinence brief before she goes to bed around
10:30 -11:00 PM and she does not see any staff until about 5:00 AM when the nurse brings her meds than
again at around 6:00 AM when the aide comes in and changes her brief. R1 added that this occurs nightly
including last night, and she is still wearing the same brief from this morning when she was changed
around 6:00 AM. R1 added that her brief is soiled and needs to be changed. 2. R2's face sheet documented
an initial admission date of 07/19/2019 with a past medical history not limited to: encounter for palliative
care, obesity, osteoarthritis and hypertension. Minimum Data Set (MDS) Section CC dated 12/03/2025
indicated that R2 has no cognitive impairment. Section GG-Functional Abilities indicated that R2 is
dependent on staff for toileting hygiene, lower body dressing, and rolling side to side in bed. Section
H-Bowel and Bladder indicated that R2 is always incontinent for both.Care plan report last reviewed
12/09/2025 indicated that R2 has a self-care deficit in bed mobility and requires assist with daily care needs
related to weakness and impaired mobility, is at risk of alteration in skin integrity related to weakness,
osteoarthritis, and incontinence. R2's care plan interventions included but not limited to: provide skin care
after each incontinent episode, keep clean and dry after each incontinent episode; assist resident with
ADLs; monitor skin integrity during routine care and report abnormal findings.On 01/24/2026 at 1:48 PM,
R2 was observed lying in bed watching television. R2 said she receives hospice services and is seen 2-3
times weekly. At 2:00 PM, R2 said her incontinence brief is normally changed before going to sleep around
10:00 - 10:30 PM and is not changed again until about 5:00 or 6:00 in the morning. R2 indicated this occurs
every night and that her brief is currently soiled, and she is waiting to be changed. R2 added that her brief
has not been changed since early this morning around 5:30 AM.On 01/24/2026 at 4:25 PM, V2 (Director of
Nursing) said staff are to reposition and change incontinent briefs at minimum every two hours for every
resident to prevent infection and skin breakdown. V2 added that the floor nurses supervise to ensure this is
being done. Activities of Daily Living (ADL) policy last revised 06/2025 provided by V1 (Administrator) on
01/24/2026 reads in part: a program for performing and assisting with hygiene, bathing, dressing, feeding,
and elimination to prevent disability and maintain maximal functioning. A program of assistance and
instructions in ADL skills is care planned and implemented. Elimination.adaptive equipment, assistance
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145405
If continuation sheet
Page 3 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145405
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/28/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of Westmont
6501 South Cass
Westmont, IL 60559
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
and instruction are given as required.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145405
If continuation sheet
Page 4 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145405
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/28/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of Westmont
6501 South Cass
Westmont, IL 60559
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure a physician was notified with Xray results for a
resident with a confirmed fracture and failed to ensure prompt emergency care was provided for a resident
with a confirmed fracture. This applies to 1 of 3 residents (R3) reviewed for change of condition in the
sample of 13. This failure resulted in R3 experiencing a delay in emergency and surgical care after
sustaining an acute comminuted and displaced distal femur fracture with large lipohemarthrosis (collection
of fat and blood) and a subacute fracture of the proximal fibular diaphysis. The findings include:R3's face
sheet showed she was admitted to the facility on [DATE] with diagnoses to include multiple sclerosis,
stiffness of right ankle, stiffness of left ankle, muscle wasting and atrophy, abnormalities of gait and mobility,
weakness, major depressive disorder, iron deficiency anemia, paraplegia, peripheral vascular disease, and
neuromuscular dysfunction of bladder. R3's facility assessment dated [DATE] showed she has no cognitive
impairments and is dependent upon staff for most cares.On 1/24/26 at 11:02 AM, R3 was in her room
sitting up in her electric powered wheelchair. R3 said, I fell the day after Thanksgiving. There were 2 people
in the room with me, neither one was paying attention and I slipped and broke my knee. They were putting
lotion on my back, and I wasn't in the chair properly. I have MS (Multiple Sclerosis), so I am fully dependent
for everything. I was in the shower chair but was completely done with my shower. The way I was
positioned, I was leaning forward, I wasn't sitting up like I am now. They had me leaning further forward so
they could lotion my back. [V21 CNA (Certified Nursing Assistant)] said I was slipping, and I had told them
right from the start of the shower I wasn't sitting in it right. They either didn't hear me or they ignored me. I
went down hard enough that I broke my leg. I have MS and it was my weaker leg, so I don't feel pain the
same as I do in my other leg. The knee was swollen when they originally wanted to do the Xray. They came
to do the Xray at 11 PM. It still wasn't terribly painful at that time, but it was 3 times the size it usually is. The
Xray showed my knee was fractured. They told me the next day that the Xray showed a fracture. I went to
[the acute care hospital] . The day it happened they got me back up into my chair and I thought it was fine
until that evening it really started to hurt. They gave me Tylenol. Pain was at about a 5-6 so it wasn't that
severe. I think my pain tolerance is high. They did a scan at the hospital, and we found out it was
worse.R3's 11/28/25 Nurses Note entered at 11:59 AM showed, At 11:20 AM writer called to shower room
by CNA (Certified Nursing Assistant). Resident observed laying on the ground in supine position with
shower chair to the left of resident. Resident states, I started to slide out of the shower chair and the CNA,
assisted me to the ground; then to lay down. Head to toe assessment completed, skin intact, no redness,
bumps or bruising observed. Resident able to move all extremities. Resident states right knee feels sore,
rating pain 3 out of 10, Physician notified, new order for x-ray to left knee/complete, 4 views. Order noted
and carried out, writer called order into [mobile Xray company] and faxed all appropriate paperwork. R3's
11/28/25 Fall Follow Up Note entered at 12:06 PM showed, Does the resident/care giver report change in
pain status? Yes. Has there been a change in orders related to this event? X-ray to right knee/complete, 4
viewsR3's 11/28/25 Nurses Note entered at 8:58 PM showed, . Writer called [mobile Xray company] and
updated on new order. Writer informed the technician will be in the building before midnight to x-ray
resident's right knee, right shoulder and right humorous. Resident able to move all extremities and tolerated
sit to stand transfer from wheelchair to bed. Skin intact, no redness, bumps or bruising noted. Writer
endorsed to oncoming shift accordingly. R3's 11/28/25 Nurses Note entered at 10:53 PM showed,
Technician arrived from [mobile Xray company], x-ray of right shoulder, right humorous and right
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145405
If continuation sheet
Page 5 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145405
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/28/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of Westmont
6501 South Cass
Westmont, IL 60559
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Actual harm
Residents Affected - Few
knee being performed. Results pending. Writer endorsed to oncoming shift to follow up on results. R3's
11/29/25 Nurses Note entered at 6:53 AM by V18 showed, Resident x-ray result reviewed, and resident
noted with right knee impacted supra condylar fracture of the distal femur. Relayed to [V2-DON (Director of
Nursing)] per DON she will have to compare the current diagnosis with the existing one. Endorsed to AM
(morning) nurse. R3's 11/30/25 Nurses Note entered at 9:07 PM by V23 LPN (Licensed Practical Nurse)
showed, Writer observed swelling to right knee. Ice and heat alternated to site, PRN (as needed) Tylenol
given and effective. BLE (bilateral lower extremity) positioned onto pillow for comfort. No changes in
condition apparent. Resident reports increased pain to right knee when manipulated. R3's 12/1/25 Change
of Condition report entered at 1:26 PM by V2 DON (Director of Nursing) showed, . Noted with Xray result of
fracture of right femoral head. Primary Care Provider responded with the following feedback: Send to ER for
ortho follow up and plan of care. Immobilization R3's 12/1/25 Nurses Note entered at 2:15 PM showed,
Director of Nursing obtained order from [Physician] to send resident to [acute care hospital emergency
department] for further evaluation related to right knee impacted supra condylar fracture. ambulance arrived
at 2PM and exited with resident via stretcher at 2:16 PM.R3's complete medical record was reviewed and
showed no evidence that R3's physician was notified of the Xray results until 12/1/25. R3's Acute Care
Hospital Documentation dated 12/1/25 at 2:43 PM showed, Patient arrived to Emergency Department via
EMS (emergency medical services) from [the facility] with complaint of right knee injury. Patient had a slip
and a fall in the shower on Friday last week (11/28/25). Patient was in shower chair and slipped off landed
on right knee. Xray done at facility per patient and EMS showed right knee fracture. Alert and oriented x 4. a
[AGE] year-old female with multiple sclerosis - mostly wheelchair bound, who presented with distal femur
fracture. Right distal femur fracture; Subacute proximal fibular diaphysis fracture - after falling off the shower
chair, ortho consult, anticipate surgery later today. pain control: Norco (opioid pain medication), Tylenol,
morphine prn (as needed) . On 1/25/26 at 3:23 PM, V18 LPN said she has taken care of R3 for a long time.
V18 said R3 has MS and multiple other diagnoses. V18 said the night of 11/28 through 11/29, R3 didn't
have much deviation from normal. V18 reviewed her 11/29/25 Nursing Note and said she was unsure of
what the DON meant by comparing the current diagnosis with the existing one. V18 said she did not notify
the physician of the fracture because she works nightshift, and the day nurse would relay the results to the
physician. V18 said after a fall they do neuro checks and vitals for 72 hours and document them in the
record. V18 said the nurses do a head-to-toe assessment at the time of a fall but not for the 72 hours follow
up because on night shift residents don't like the lights turned on. V18 said she did not visualize R3's leg
during her shift. V18 said R3 is verbal so if she had any pain after her fall, she could communicate that to
the nursing staff. On 1/25/26 at 3:50 PM, V23 LPN (Licensed Practical Nurse) said, That weekend [R3] was
in bed for the weekend. She didn't want to get out of bed, she was initially on a sit to stand. The X-rays
happened before I was working. I monitored her and managed her pain throughout that weekend. When we
get results back, we usually let the doctor know, not just the DON and a fracture you are also supposed
report to the administrator as well. If there is a change of condition, we notify the physician so if we need
new orders and to ensure resident safety. She was reporting pain to me during manipulation. When she
was just sitting still, she was okay. I did see her knee because I documented swelling to the right knee. The
facility's Nursing and CNA schedule with assignments showed V3 CNA was assigned to R3 for the
overnight shift from 11PM on 11/28/25 through 7:15 AM on 11/29/25.On 1/25/26 at 10:55 AM, V3 CNA
(Certified Nursing Assistant) said, When I came in to work and was doing my rounds, when I got to her
room, she told me she was in a lot of pain because she fell out of the shower chair and said she
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145405
If continuation sheet
Page 6 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145405
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/28/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of Westmont
6501 South Cass
Westmont, IL 60559
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Actual harm
Residents Affected - Few
wasn't all the way in the chair. I asked her what she meant, and she said her butt was not all the way in the
hole in the shower chair. She said she didn't think her bottom was all the way in the shower chair seat. she
said that she said something to them about it twice, but they didn't fix her. When I started to check and
change her, I noticed her leg was very swollen. She said they took an Xray of her knee. It was very swollen.
She told me they iced her knee earlier that day. I noticed that she usually has spasms in her right leg. It
usually tenses, stiffens up and shakes, there were no spasms in her leg. I told her I noticed there weren't
spasms and asked her if she was sure her leg wasn't broke. She said no, she has a knee fracture. I
continued to change her. when I was done, I asked her if she wanted me to get the nurse to get her
something for pain. She said tell the nurse I would like two Tylenol. the second night I had her, I noticed her
leg was twice the size it was the day before. I asked her about pain medicine. She asked for a nurse again. I
noticed that day that also her leg wasn't responding still with the twitches and spasms. She told me she was
going to be going to the hospital in the morning and that they were going to look at it. I said, I hope when
they get you up in the morning, they don't put you on the sit-to-stand lift because that is what she uses to
get up. I told her I'm afraid if they put you on the sit-to-stand with your leg broken, it can damage something
more. I felt like it was more than a knee fracture. I felt like her getting up in that stand was going to provide
too much pressure to that leg. Monday night (12/1/25) I found out that she was in the hospital, she went to
surgery and her femur bone was fractured or broken. She went from Friday to Monday without knowing
what the cause was of the swelling and pain.The facility's Nursing and CNA schedule with assignments
showed V15 CNA was assigned to R3 for the day shift from 7:00 AM to 3:15 PM on 11/29/25 (the day after
her fall).On 1/27/26 at 8:45 AM, V15 said, On that day, [R3] was a little down that she fell, and she hurt her
leg pretty bad, she was down about that. She seemed a little concerned about hurting her leg and if she
would be able to go back the way she was. She was worried about what they were going to do about it but
at this time she didn't know if she would need surgery or not. I saw her leg, it was swollen around the knee
and looked like it really hurt. She told me it hurt to touch.On 1/27/26 at 4:40 PM, V2 DON (Director of
Nursing) said, I was notified of her fall on Friday. Usually I ask what happened, how the fall happened. It
happened in the shower room, they said she was leaning forward and slid out of her shower chair. I asked if
she complained of pain, and she said not at first but then she did after that. She told me she talked to the
doctor, and I told her to let me know what happens after that. she had Xray's. It said there was a fracture. I
believe I spoke to [R3] on Monday because she didn't want to increase her pain medicine, but she wanted
to know what the next plan for the fracture was, so I called [V20 (R3's Primary Care Physician)] and asked
him what the plan was for the patient's leg. He asked what does she want to do? So, I asked [R3] if she
wants to go to the hospital to see what the plan is for the leg. She said yes, so we got the order for her to go
to emergency room. Talking to the doctor, the doctor wanted to know what she wanted to do because she
wanted to go back to using the sit-to-stand. We had to be careful and use a Hoyer lift because of the
fracture. Monday was the first time I spoke with [V20] about the fracture. I think the nurse's note that said
Relayed to [V2-DON (Director of Nursing)] per DON she will have to compare the current diagnosis with the
existing one. Endorsed to AM (morning) nurse was a misunderstanding because it is a reportable to Public
Health that was what to compare. I would have expected her to notify the physician with the results of the
Xray. My expectation is a standard head to toe assessment, neuro checks if needed, and pain
assessments. If any change is noted on those assessments, they must let the doctor know . if a patient is
not comfortable or not happy also, they should notify the doctor. They should notify the doctor for increased
swelling and pain with
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145405
If continuation sheet
Page 7 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145405
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/28/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of Westmont
6501 South Cass
Westmont, IL 60559
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
manipulation that cannot be controlled. They are supposed to notify by phone, or they can use telehealth. I
would expect them to document that they notified the physician in the resident's records. On 1/27/26 at 6:31
PM, V20 (R3's Primary Care Physician) said, I think the day of her admission to the hospital (12/1/25) the
DON called me and told me the Xray was showing the fracture. She started having pain the day she had
the fall. As soon as they called me and told me she had the fracture, I advised they send her to the hospital.
I would absolutely expect to be notified of Xray results showing a fracture. I would have advised them to
send her to the hospital on Friday.The facility's policy and procedure with review date of 09/2025 showed,
Change in Resident Condition. General: It is the policy of the facility, except in a medical emergency, to alert
the resident, resident's physician, and resident's responsible party of a change in condition. Nursing will
notify the resident's physician or nurse practitioner when: a. The resident is involved in an accident or
incident. B. There is a significant change in the resident's physical, mental, or emotional status. Once the
physician or nurse practitioner has been notified and a plan developed, the nursing r social service staff will
alert the resident and family of the issue and any physician's orders. Communication with the resident and
their responsible party well as the physician will be documented in the resident's medical record or other
appropriate documents.The facility's policy and procedure with review date of 9/2025 showed, Fall
Prevention and Management. General: This facility is committed to maximizing each resident's physical
mental and psychosocial wellbeing. While preventing all falls is not possible, the facility will identify and
evaluate those residents at risk for falls, plan for preventative strategies, and facilitate as safe an
environment as possible. All resident falls shall be reviewed, and the resident's existing plan of care shall be
evaluated and modified as needed.
Event ID:
Facility ID:
145405
If continuation sheet
Page 8 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145405
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/28/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of Westmont
6501 South Cass
Westmont, IL 60559
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to ensure the safety of a resident during a
shower for 1 of 3 residents (R3) reviewed for accidents in the sample of 13. This failure resulted in R3
experiencing a fall from the shower chair and sustaining an acute comminuted and displaced distal femur
fracture with large lipohemarthrosis (collection of fat and blood) and a subacute fracture proximal fibular
diaphysis. R3 was admitted to the acute care hospital on [DATE] for surgical intervention and remained
hospitalized until 12/4/25. The findings include:R3's face sheet showed she was admitted to the facility on
[DATE] with diagnoses to include multiple sclerosis, stiffness of right ankle, stiffness of left ankle, muscle
wasting and atrophy, abnormalities of gait and mobility, weakness, major depressive disorder, iron
deficiency anemia, paraplegia, peripheral vascular disease, and neuromuscular dysfunction of bladder. R3's
facility assessment dated [DATE] showed she has no cognitive impairments and is dependent upon staff for
most cares.On 1/24/26 at 11:02 AM, R3 was in her room sitting up in her electric powered wheelchair. R3
said, I fell the day after Thanksgiving. There were 2 people were in the room with me, neither one was
paying attention and I slipped and broke my knee. They were putting lotion on my back, and I wasn't in the
chair properly. I have MS (Multiple Sclerosis) so I am fully dependent for everything. I was in the shower
chair but was completely done with my shower. The way I was positioned, I was leaning forward, I wasn't
sitting up like I am now. They had me leaning further forward so they could lotion my back. [V21 CNA] said
that I was slipping, and I had told them right from the start of the shower I wasn't sitting in it right. They
either didn't hear me or they ignored me. I went down hard enough that I broke my leg. I have MS and it
was my weaker leg, so I don't feel pain the same as I do in my other leg. The knee was swollen when they
originally wanted to do the Xray. They came to do the Xray at around 11 PM. It still wasn't terribly painful at
that time, but it was 3 times the size it usually is. They told me the next day that the Xray showed a fracture.
Pain was at about a 5-6 so it wasn't that severe. I think my pain tolerance is high. They did a scan at the
hospital, and we found out it was worse. R3 reported V21 CNA (Certified Nursing Assistant) and V7 CNA
were performing her shower that day.R3's Care Plan initiated 6/11/2013 showed, [R3] is at risk for falls
related to generalized weakness and immobility secondary to MS, paraplegia, PVD (peripheral vascular
disease), obesity, and osteoarthritis. Interventions: . 11/28/25 Staff to ensure patient is sitting centered and
assist with leaning forward. Education provided on patient to ensure to ask for assistance when unable to
reach personal items. 11/28/25 Xray of right knee, right hip, right shoulder; 12/1/25 Send to ER for
evaluation; 12/4/26 WBAT (weight bearing as tolerated) unlimited hip and knee motion. All above updates
were documented as created on 1/24/26 while the surveyor was in the facility investigating R3's fall.R3's
11/28/25 Nurses Note entered at 11:59 AM showed, At 11:20 AM writer called to shower room by CNA
(Certified Nursing Assistant). Resident observed laying on the ground in supine position with shower chair
to the left of resident. Resident states, I started to slide out of the shower chair and the CNA, assisted me to
the ground; then to lay down. Head to toe assessment completed, skin intact, no redness, bumps or
bruising observed. Resident able to move all extremities. Resident states right knee feels sore, rating pain 3
out of 10, Physician notified, new order for x-ray to left knee/complete, 4 views. Order noted and carried
out.R3's Follow up Investigation Report (Final Report) into R3's 11/28/25 Incident dated 12/5/25 showed, .
after a thorough investigation, it was determined that the fall was an unavoidable incident. Patient was
noted leaning forward to dry herself when she was observed sliding down from shower chair, the staff has
attempted to catch her fall and lowered down patient slowly on
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145405
If continuation sheet
Page 9 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145405
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/28/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of Westmont
6501 South Cass
Westmont, IL 60559
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
the floor. The patient was educated on safety precaution focusing on following cues for safety such as
looking at visual reminder to call staff for assistance, ensuring proper placement in shower chairs or chairs,
and ensuring staff assist in hard-to-reach places. On 1/24/26 at 3:03 PM, V21 CNA (Certified Nursing
Assistant) said, I was just assisting with the shower. I went in when she went into the shower. V7 (CNA)
washed her up. At the time of the fall, she was putting her bra on for her. When she was leaning forward to
snap the bra in the back, and she just slipped right on out of the chair. She wasn't saying anything that I
heard during the shower. We went and got the nurse. The nurse asked her if she was hurting anywhere,
and she complained of her right leg.On 1/26/25 at 4:41 PM, V7 (CNA) said she provided a statement to the
facility regarding R3's fall from the shower chair and refused to provide any information to the facility. V7
said she is no longer employed at the facility. R3's 11/28/25 Fall Follow Up Note entered at 12:06 PM
showed, Does the resident/care giver report change in pain status? Yes. Has there been a change in orders
related to this event? X-ray to right knee/complete, 4 viewsR3's 11/28/25 Nurses Note entered at 8:58 PM
showed, resident alert and orientated times three, able to make needs known. Resident began to complain
of soreness to right upper extremity. Writer notified physician with new order to Xray right humorous and
right shoulder. Order noted and carried out. Writer called [mobile Xray company] and updated on new order.
Writer informed the technician will be in the building before midnight to x-ray resident's right knee, right
shoulder and right humorous. Resident able to move all extremities and tolerated sit to stand transfer from
wheelchair to bed. Skin intact, no redness, bumps or bruising noted. Writer endorsed to oncoming shift
accordingly. R3's 11/28/25 Nurses Note entered at 10:53 PM showed, Technician arrived from [mobile xray
company], x-ray of right shoulder, right humorous and right knee being performed. Results pending. Writer
endorsed to oncoming shift to follow up on results. R3's 11/29/25 Nurses Note entered at 6:53 AM showed,
Resident x-ray result reviewed and resident noted with right knee impacted supra condylar fracture of the
distal femur. Relayed to [V2-DON (Director of Nursing)] per DON she will have to compare the current
diagnosis with the existing one. Endorsed to AM (morning) nurse.R3's 11/30/25 Nurses Note entered at
9:07 PM showed, Writer observed swelling to right knee. Ice and heat alternated to site, PRN (as needed)
Tylenol given and effective. BLE (bilateral lower extremity) positioned onto pillow for comfort. No changes in
condition apparent. Resident reports increased pain to right knee when manipulated.R3's 12/1/25 Change
of Condition report entered at 1:26 PM by V2 DON (Director of Nursing) showed, . Noted with Xray result of
fracture of right femoral head. Primary Care Provider responded with the following feedback: . Send to ER
for ortho follow up and plan of care. Immobilization R3's 12/1/25 Nurses Note entered at 2:15 PM showed,
Director of Nursing obtained order from [Physician] to send resident to [acute care hospital emergency
department] for further evaluation related to right knee impacted supra condylar fracture. ambulance arrived
at 2PM and exited until with resident via stretcher at 2:16 PM.R3's Acute Care Hospital Documentation
dated 12/1/25 at 2:43 PM showed, Patient arrived to Emergency Department via EMS (emergency medical
services) from [the facility] with complaint of right knee injury. Patient had a slip and a fall in the shower on
Friday last week. Patient was in shower chair and slipped off landed on right knee. Xray done at facility per
patient and EMS showed right knee fracture. Alert and oriented x 4. a [AGE] year-old female with multiple
sclerosis - mostly wheelchair bound, who presented with distal femur fracture. Right distal femur fracture;
Subacute proximal fibular diaphysis fracture - after falling off the shower chair, ortho consult, anticipate
surgery later today. pain control: Norco (opioid pain medication), Tylenol, morphine prn (as needed). R3's
12/4/25 Nurses Note entered at 2:00 PM showed, Resident readmitted to facility from [acute care hospital]
following treatment right femur fracture. The facility's
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145405
If continuation sheet
Page 10 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145405
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/28/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of Westmont
6501 South Cass
Westmont, IL 60559
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Nursing and CNA schedule with assignments showed V3 CNA was assigned to R3 for the overnight shift
from 11PM on 11/28/25 through 7:15 Am on 11/29/25. On 1/25/26 at 10:55 AM, V3 CNA (Certified Nursing
Assistant) said, When I came in to work and was doing my rounds, when I got to her room, she told me she
was in a lot of pain because she fell out of the shower chair and said she wasn't all the way in the chair. I
asked her what she meant, and she said her butt was not all the way in the hole in the shower chair. She
said she didn't think her bottom was all the way in the shower chair seat. she said that she said something
to them about it twice but they didn't fix her. When I started to check and change her, I noticed her leg was
very swollen. She said they took an Xray of her knee. It was very swollen. She told me they iced her knee
earlier that day. I noticed that she usually has spasms in her right leg. It usually tenses, stiffens up and
shakes, there were no spasms in her leg. I told her I noticed there weren't spasms and asked her if she was
sure her leg wasn't broke. She said no, she has a knee fracture. I continued to change her. when I was
done, I asked her if she wanted me to get the nurse to get her something for pain. She said tell the nurse I
would like two Tylenol. the second night I had her. I noticed her leg was twice the size it was the day before.
I asked her about pain medicine. She asked for a nurse again. I noticed that day that also her leg wasn't
responding still with the twitches and spasms. She told me she was going to be going to the hospital in the
morning and that they were going to look at it. I said, I hope when they get you up in the morning, they don't
put you on the sit-to-stand lift because that is what she uses to get up. I told her I'm afraid if they put you on
the sit to stand with your leg broken, it can damage something more. I felt like it was more than a knee
fracture. I felt like her getting up in that stand was going to provide too much pressure to that leg. Monday
night (12/1/25) I found out that she was in the hospital, she went to surgery and her femur bone was
fractured or broken. She went from Friday to Monday without knowing what the cause was of the swelling
and pain.On 1/27/26 at 4:40 PM, V2 DON (Director of Nursing) said, I was notified her fall on Friday. Usually
I ask what happened, how the fall happened. It happened in the shower room, they said she was leaning
forward and slid out of her shower chair. I asked if she complained of pain and she said not at first but then
she did after that. She told me she talked to the doctor, and I told her to let me know what happens after
that. she had Xrays. It said there was a fracture.The facility's policy and procedure with review date of
9/2025 showed, Fall Prevention and Management. General: This facility is committed to maximizing each
resident's physical mental and psychosocial wellbeing. While preventing all falls is not possible, the facility
will identify and evaluate those residents at risk for falls, plan for preventative strategies, and facilitate as
safe an environment as possible. All resident falls shall be reviewed, and the resident's existing plan of care
shall be evaluated and modified as needed.
Event ID:
Facility ID:
145405
If continuation sheet
Page 11 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145405
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/28/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of Westmont
6501 South Cass
Westmont, IL 60559
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations, interview, and record review the facility failed to maintain an effective pest control
program to support a sanitary environment and to enhance each residents' quality of life due to the
continued presence of pests throughout the facility.The findings include:Review of Pest Control Sighting
Log provided by V13 (Maintenance Director) indicated roach in room on 12/08/2025 and 12/23/2025 and
mouse droppings were found in the kitchen on 12/23/2025.Review of pest control logs from October 2025
through January 2026 showed the following:Inspection report (#210445) dated 10/09/2025 documented, in
addition to regular service, [V13] reports roach activity . and in kitchen dish room, 20-30 fruit flies were
seen at time of service. Inspection report (#212938) dated 10/15/2025 documented, [V13] reports roach
activity 2nd floor nurses' station .Inspection report (#210446) dated 10/24/2025 documented, 15 fruit flies in
main kitchen area.Inspection report (#212222) dated 11/10/2025 documented, around 20 fruit flies were
seen throughout the dish room area .Inspection report (#212223) dated 11/28/2025 documented, treated
kitchen drains for fruit fly prevention. Fruit flies were present during time of service .Inspection report
(#213979) dated 12/16/2025 documented, all visible fruit flies were eliminated during inspection, but
cleaning is extremely crucial to completely eliminate his problem to remove any breeding material for their
reproduction. Also, broken tiles and missing grout must be fixed to prevent stagnant water and food in
between .On 01/24/2026 at 11:34 AM V6 (Certified Nursing Assistant) working on the second floor said yes
there are roaches in the shower room up here. The E wing has terrible gnats and some of the rooms on D
wing too, but I guess they said they fixed that today.On 01/24/2026 at 11:51 AM, R8 said, . gnats are always
an issue. I have two gnat traps on that table over there. I would like to buy some groceries, and I like fresh
fruit but I'm afraid to put any in here because the gnats are so bad. [V13 Maintenance Director] needs to
come and put more liquid in those traps. The gnat traps are apple shaped and see through. There were
several dead gnats observed in the bottom of both traps. On 01/24/2026 at 12:05 PM V22 (Certified
Nursing Assistant) working on the second floor said there are roaches in the employee washroom, gnats in
dining room and around the water container. I scrubbed out the water container this morning because there
were gnats all over it.On 01/24/2026 at 12:11 PM V15 (Certified Nursing Assistant) working on the second
floor said there are roaches in the shower rooms, all the time. They are bad and they are big. We all got our
stuff in bags because we don't want to take any of these bugs home. Gnats are bad on the E wing.On
01/24/2026 at 1:00 PM, V13 (Maintenance Director) said we have a problem with gnats. We clean the area
and when pest control comes in, they will spray. We did have issues with roaches that we reported to pest
control. They came in and laid out traps and whenever a staff member reports seeing them, we go to the
site but whenever we go, we don't see them. V13 added that roaches were reported at the nursing station,
clean utility room and shower room on the second floor. On 01/24/2026 at 2:00 PM, surveyor observed 2
gnats flying around R5's room. R5 we get gnats sometimes. Last saw some a few days ago and informed
the housekeeper. (R5's face sheet showed an admission date of 04/03/2024 and indicated resident resides
on B wing.)On 01/24/2026 at 2:10 PM, V10 (Certified Nursing Assistant) escorted surveyor into the B wing
shower room on the first floor. Surveyor observed approximately 30 gnats within the shower room that were
either flying around the room, on the walls or on the shower curtains. V10 said Ewww, that's why I don't
come in here because it's nasty. There's always some type of bug in here. V10 added that she takes her
residents to the 100 unit spa shower room on their shower days. V10 also said when she was working on
the second floor last week, she saw roaches at the nurse's station. On 01/24/2026 at 2:18 PM, R11 said
she occasionally sees gnats flying in her room then said she will only shower in the spa shower room on
the [100 unit] because
Residents Affected - Many
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145405
If continuation sheet
Page 12 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145405
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/28/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of Westmont
6501 South Cass
Westmont, IL 60559
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
the shower room on B wing is nasty and full of bugs. R11 added that she will refuse her shower if staff does
not take her to the spa shower room. (R11's face sheet showed admission date of 02/27/2020 and
indicated resident resides on B wing.)On 01/24/2026 at 2:30 PM, R10 also said she will only shower in the
spa shower room on the [100 unit] because the shower room on B wing is nasty and full of bugs. R10
added that she will refuse her shower if staff does not take her to the spa shower room. (R10's face sheet
showed admission date of 11/26/2023 and indicated resident resides on B wing.)On 01/24/2026 at 2:50
PM, surveyor entered B wing shower with V13 (Maintenance Director) and again observed approximately
30 gnats within the shower room that were either flying around the room, on the walls or on the shower
curtains. V13 said he had no idea there were gnats in the room because no staff member informed him. He
added that there should not be gnats in the shower room. V13 said he was in the shower room on Friday
doing some repairs in the room and did not see any gnats present. V13 then said he believes the gnats are
coming up from the drains so he will pour a chemical down the drains for a the next several days to help get
rid of them. He said they previously used traps that were shaped like an apple but was told by management
to discontinue use. At 3:01 PM, V13 said he will call pest control on Monday (01/26/2026) for an emergency
visit to be done. On 01/24/2026 at 3:03 PM V21 (Certified Nursing Assistant) working on the second floor
said he has not noticed any pests or bugs, then said I do know that staff seem to put their stuff in bags. I've
heard about roaches, but I haven't seen them. I heard the E wing shower room on second floor has
roaches.On 01/26/2026 at 12:24 PM, V24 (Scheduler) said the first floor consists of three wings: A, B, and
C and wings D, E and F are on the second floor.Pest Control policy last reviewed 07/2025 provided by V13
(Maintenance Director) on 01/24/2026 reads in part: Facility shall maintain an effective pest control
program. Responsible parties include maintenance and administrator. This facility maintains an on-going
pest control program to ensure that the building is kept free of insects and rodents. Pest sightings will be
reported to maintenance. Sightings are recorded in pest control log at reception desk. Maintenance
services assist, when appropriate and necessary, in proving pest control services.
Event ID:
Facility ID:
145405
If continuation sheet
Page 13 of 13