F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to provide incontinence care to a
resident dependent on staff for ADLs (Activities of Daily Living).
Residents Affected - Few
This applies to 1 of 4 residents (R4) reviewed for ADLs.
The findings include:
On February 29, 2024, at 11:22 AM, R4's bedding had a stain visible on the flat sheet underneath him. R4
said he had not been changed since the night before and was wet. R4 then said the staff said they could
change him after lunch. R4 said the staff usually change him when they can and have the time, and he felt
they probably did not have the time this morning. R4 said he was dependent on staff for everything.
On February 29, 2024 at 11:41 AM, V7 (CNA) said she had not rounded on R4 because she was waiting
for the wound nurse to change him. V7 said she normally changed him two times a day. V7 said she was
going to clean him after she passed the lunch trays.
At 12:28 PM, V7 (CNA/Certified Nurse Assistant) came to R4's room to provide incontinence care. V7
turned R4 to his right side and the sheet under R4 was made visible, showing a 2.5 feet long, yellow stain
behind his upper back all the way to his upper thigh. The sheets had a foul odor. R4 also had an
unstageable sacral pressure injury.
On February 29, 2024 and March 1, 2024 during multiple interviews, V9 (CNA), V10 (CNA), V11 (CNA) and
V12 (CNA) said incontinence care should be provided every two hours or more often if needed.
On March 5, 2024 at 4:11 PM, V2 (DON/Director of Nursing) said staff should give incontinence care every
two to three hours, especially if they are incontinent. V2 said if they are not changed frequently enough,
they can develop MASD (Moistures Associated Skin Damage) which could lead to open areas and open
sores. V2 said a pressure injury can worsen if the resident is kept in soiled areas.
R4's face sheet showed diagnoses including need for assistance with personal care, repeated falls, muscle
weakness, difficulty walking, and pressure-induced deep tissue damage of sacral region. R4's MDS
(Minimum Data Sheet) dated February 15, 2024 showed R4 had moderate cognitive impairment. R4 was
dependent on staff for toileting hygiene.
The facility's Urinary Incontinence- Clinical Protocol policy (Revised August 2008) showed: As appropriate,
based on assessment of the category and causes of incontinence, the staff will provide scheduled toileting,
prompted voiding, or other interventions to try to improve the individual's
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
145420
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145420
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bridgeway Senior Living
111 East Washington
Bensenville, IL 60106
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
continence status.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145420
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145420
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bridgeway Senior Living
111 East Washington
Bensenville, IL 60106
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to have fall prevention interventions in place for a resident at
risk for falls. This failure resulted in R1 falling out of bed and sustaining a subdural hematoma.
This applies to 1 of 3 residents (R1) reviewed for accidents.
The findings include:
The facility's [DATE], Final Serious Injury Incident and Communicable Disease Report documented the
following: CNA [Certified Nurse Assistant] notified the nurse on duty that R1 was noted on the floor by her
bed. R1 stated that she was trying to get something off her table when she tipped over and fell from the
bed. R1 was observed with a hematoma and bleeding to the left side of the head. Report showed, Root
Cause: Per R1, she was trying to get something from her table when she tipped over and fell from her bed.
R1 possibly hit her head on the bedside table causing the hematoma to left side of head. The Report did
not mention that a fall mat was in use at the time of R1's fall.
The facility's [DATE], Post Fall Evaluation Assessment from 4:00 AM which includes questions and
checkboxes showed, Floor mat on floor? No. It also showed Was fall witnessed? No. and Was Resident
wearing oxygen as prescribed at time of fall? No. R1's [DATE], Risk for Falls Assessment showed R1 was at
risk for falls.
On [DATE], at 10:52 AM, V4 (LPN/Licensed Practical Nurse) said she worked the 11 PM to 7 AM shift on
[DATE], and was the nurse caring for R1. V4 said she was called to the room by the CNA (V5) and upon
entering the room, saw R1 on the floor. V4 said there was blood all over the floor and the fall mat was either
standing up or against the wall. V4 said she did not believe the fall mat was in place because there was
blood on the floor and not on the fall mat.
On [DATE], at 11:08 AM, V5 (CNA) was called, and a voicemail left requesting a return call. As of [DATE], at
9 AM, V5 had not return the surveyor's call.
On February 28, 2024, at 08:28 AM, V17 (R1's Family Member) said that on [DATE], around 4 AM, R1 fell
out of bed and hit her head and went to the hospital. V17 said there were supposed to be mattresses
alongside the bed and if there were, she would not have hit her head and had a brain bleed. V17 said R1
needed surgery and ended up becoming unconscious and died on February 1, 2024. V17 said R1 had prior
falls and was dependent on the staff to get her out of bed as she was bedridden.
R1's [DATE], care plan showed R1 was at risk for falls related to impaired functional mobility due to
weakness and contractures to bilateral lower extremities. R1's care plan goal showed R1 would have no
injuries from a fall. R1's fall prevention interventions include on February 4, 2023, and [DATE], place floor
bed with floor mat when resident is in bed and on [DATE], to keep needed items, water, etc. in reach. On
[DATE], staff were to frequently check resident at night and on [DATE], to have the call light within reach.
On [DATE], at 02:48 PM, V6 (R1's Physician) said R1 was an elderly woman with dementia, who was
generally deconditioned. V6 said R1 was at a high risk for falls and measures including low bed with the
mattress on the floor were initiated. V6 said the floor mat should have been there as she had
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145420
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145420
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/07/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bridgeway Senior Living
111 East Washington
Bensenville, IL 60106
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
previously had a fall in November of 2023. V6 said if R1 was bed bound, she should have had a fall
mattress. R1's progress note dated [DATE], at 07:24 AM showed, At approximately 2:30 am, the resident
was noted on the floor.
R1's face sheet showed R1 was admitted with diagnoses including multiple sclerosis, generalized muscle
weakness, lack of coordination, cognitive communication deficit, contracture of muscle, left lower leg and
right lower leg, unsteadiness on feet, need for assistance with personal care, and abnormal posture. R1's
MDS (Minimum Data Set) dated [DATE], showed R1 had moderate cognitive impairment. R1 required
partial assistance from staff for bed mobility and was dependent on staff transfers. R1's MDS also showed
R1 had no impairment with her upper extremities.
R1's [DATE] [History and Physical] CT Brain or Head showed .Conclusion: Large acute on chronic left
frontal, parietal and temporal subdural hematoma measuring up to 2.1 [centimeters]. R1's [Emergency
Department] Provider Notes showed [Computed Tomography of Head] performed. I personally interpreted
the images- Large [Left Subdural Hematoma] with midline shift. On exam, [R1's] mental status is similar,
though slightly slower to respond. [Left] pupil now lightly larger than the [Right] .
The facility's Falls- Clinical Protocol policy (revised [DATE]) showed Based on the preceding assessment,
the staff and physician will identity pertinent interventions to try to prevent subsequent falls and to address
risks of serious consequences of falling .Causes refer to factors that are associated with or that directly
result in a fall .Frail elderly individuals are often at greater risk for serious adverse consequences of falls.
Risks of serious adverse consequences can sometimes be minimized even if falls cannot be prevented.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145420
If continuation sheet
Page 4 of 4