F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** .
Residents Affected - Few
Based on observation, interview, and record review the facility failed to provide the necessary services to
maintain good personal hygiene for 1 of 3 residents (R9) reviewed for activities of daily living in a sample of
3.
Findings include:
On 1/21/25 at 11:10 AM, observed R9 lying in a bariatric bed. R9 was alert, oriented x 3. R9 had disheveled
hair, nails were overgrown in both hands and both feet and the nails had brownish debris underneath them.
R9 stated, one day last week, no one provided her perineal care and she was left wet the whole shift. R9
could not remember the date. R9 stated, at the moment, her brief, bedsheet and her blanket were wet. R9
lifted her gown. Observed that R9 had a wet disposable brief. R9 stated, she had been wet for almost an
hour. R9 stated, either she had to wait until someone comes in to check on her or she has to holler
because her call light was not working. R9 stated, probably the CNAs (Certified Nursing Assistants) were
on lunch break.
R9's face-sheet showed she was admitted on [DATE] with diagnoses to include congestive heart failure,
Parkinson's disease, bipolar disorder and anxiety. MDS (Minimum Data Set) dated 11/26/24 showed she
was cognitively intact. R9 required moderate assistance with upper body functions and was totally
dependent for lower body functions.
Care-plan dated 11/26/24 addressed resident needs appropriately.
On 1/21/25 at 10:00 AM, V11 (CNA) stated, she checks on her incontinent residents every 1-1.5 hours.
On 1/21/25 at 11:35 AM, observed three CNAs (V10, V11 and V12) were sitting in the unit Dining Hall,
chit-chatting. They stated, they were waiting for resident's lunch to arrive.
On 1/21/25 at 12:15 PM, V12 (CNA) stated, she checks on her residents and changes them every couple
hours.
On 1/21/25 at 1:00 PM, observed that R9 still had a wet disposable brief. R9 stated, no-one had come to
change her yet.
On 1/21/25 at 2:15 PM, V10 (CNA) stated, she checks on her assigned residents every 1-2 hours and
provides perineal care.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
145420
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145420
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bridgeway Senior Living
111 East Washington
Bensenville, IL 60106
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
On 1/22/25 at 3:00 PM, V3 (DON-Director of Nursing) stated, nursing staff are expected to check on their
residents every 1-2 hours. V3 stated, the CNAs know who in their assignment are wet more frequently and
heavily. They should make rounds on such residents more frequently and ensure they are kept clean and
dry at all times.
Policy for ADL Care revised in August 2008, does not indicate the frequency or when residents must be
checked and provided perineal care.
Event ID:
Facility ID:
145420
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145420
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bridgeway Senior Living
111 East Washington
Bensenville, IL 60106
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0919
Make sure that a working call system is available in each resident's bathroom and bathing area.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure a resident's call light was in working
condition and the resident receives services within a reasonable timeframe. This applies to 1 of 3 residents
(R9) reviewed for call lights in the sample of 9.
Residents Affected - Few
Findings include:
On 1/21/25 at 11:10 AM, observed R9 lying in a bariatric bed. R9 was alert, oriented x 3. R9 stated, her
brief, bedsheet and blanket were wet. R9 lifted her gown. Observed that R9 had a wet disposable brief. R9
stated, she had been wet for almost an hour. R9 stated, her call light was broken since the previous day. No
one had fixed it. R9 stated, either she had to wait until someone comes in to check on her or she had to
holler. Observed R9 press the call light and it didn't work. Observed that R9 did not have any other
alternative method to call the nursing staff.
On 1/22/25 at 9:00 AM, V16 (CNA) and V17 (CNA) were transferring R9 to her wheelchair. Asked them if
R9's call light was working, and they stated it was working. V16 (CNA) pressed the call light and the light
outside the door nor the light near the nurse's station flickered. Observed that call light was not working.
R9's face-sheet showed she was admitted on [DATE] with diagnoses to include congestive heart failure,
Parkinson's disease, bipolar disorder and anxiety. MDS (Minimum Data Set) dated 11/26/24 showed she
was cognitively intact. R9 required moderate assistance with upper body functions and was totally
dependent for lower body functions.
Care-plan dated 11/26/24 addressed resident needs appropriately.
On 1/22/25 at 3:00 PM, V3 (DON-Director of Nursing) stated, a call light must be answered as soon as it is
noticed. V3 stated, whoever sees the call light must answer it. V3 stated, CNAs and maintenance personnel
are expected to check resident's call lights every day.
On 1/28/25, at 5:00 PM, V2 (Asst. Administrator) and V3 (DON) stated that on 1/21/25, V9 (LPN) was aware
that R9's call light was not functional and that she placed a work-order for it to be repaired on 1/22/25. V2
stated, in the interim period, nothing was provided to R9 as an alternative method to call for help.
Facility policy dated 1/1/2025 showed, ensure the call light is always plugged in and report all defective call
lights to the maintenance department promptly.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145420
If continuation sheet
Page 3 of 3