F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, observation, and record review the facility failed to follow its Fall Prevention and Management
policy and complete a root cause analysis after each fall, failed to implement interventions after each fall,
and failed to implement fall interventions according to resident care plans for 3 of 4 residents (R2, R3, R6)
reviewed for falls in the sample of 15.
Findings Include:
1. R2's medical diagnosis form, print date of 5/21/25, documented R2 has diagnoses including aphasia
following cerebral infarction, apraxia, cerebrovascular disease, hemiplegia, type 2 diabetes mellitus,
depression, anxiety, hypertension, heart disease, contractures of lower extremities, and dementia.
R2's MDS (Minimum Data Set), dated 2/24/25, documented R2 is severely cognitively impaired and
dependent on staff for all ADLS (Activities of Daily Living).
R2's fall risk evaluation, dated 2/18/25, documented R2 is at high risk for falls.
R2's care plan, undated, documented R2 is at high risk for falls related to poor
communication/comprehension, gait/balance problems, incontinence secondary to CVA (cerebrovascular
accident). R2's care plan does not document R2's fall on 5/17/25 nor any new fall prevention interventions
to reduce R2's fall risk.
R2's fall report, dated 5/17/25 at 10 AM, documented this RN (Registered Nurse) was preparing
medications at the med cart for another client at the end of 300 hall. This RN observed from the end of the
hall R2 lying on the floor in the hallway in front of her wheelchair. RN questioned CNA (Certified Nurse
Assistant) on hall if she saw resident fall. CNA denied witnessing fall. Both CNA and this RN had observed
resident in wheelchair in hallway moments ago and several times throughout the morning. RN questioned
multiple staff about incident due to this RN and CNA assigned to the floor are new staff and unfamiliar with
resident's norms. All staff deny witnessing the fall and confirm this is unusual for R2. Immediate Action
Taken: This RN and nurse from 400 hall assessed R2 for injuries and obtained vital signs, called 911. This
form does not document a root cause analysis of this fall nor any interventions to reduce the risk of R2
sustaining further falls.
R2's EMR (electronic medical record) does not document this fall in R2's progress notes, does not
document that R2 went to a local emergency room for treatment after the fall, nor is there any post fall
monitoring of R2 documented after she fell on 5/17/25.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
145427
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145427
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Nexus at Alton
3523 Wickenhauser
Alton, IL 62002
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
R2's local Emergency Department reports, dated 5/17/25, documented reason for visit was a fall, R2 is a
[AGE] year-old female with a history of apraxia and aphasia presenting to the ED (Emergency Department)
via EMS (emergency medical services) for an unwitnessed fall. Patient was found on the floor next to her
wheelchair. It continues, no definite injury noted at the time. CT (computed tomography) without obvious
intracranial acute finding. Patient can be discharged to follow up with primary physician.
Residents Affected - Few
On 5/21/25 at 2:17 PM V2, DON (Director of Nursing) stated R2 did recently have a fall from her
wheelchair, was sent to the ER but they did not find any injuries, and that the paramedics told the facility
nurses that R2 needs to be tied down in her chair. Surveyor asked V2 if she expects the nurses to
document falls and follow up monitoring on residents who fall and V2 replied normally the nurses are
supposed to document falls, complete a fall report in risk management, monitor the resident for 3 days after
the fall, assess pain, and complete post fall evaluations. V2 stated she does not know why this was not
done for R2's fall.
On 5/29/25 at 2:43 PM, V1 Administrator and V2 DON stated R2's intervention is on her care plan.
Surveyor pulled care plan history, and it documented R2's fall intervention was added to her care plan on
5/23/25 after surveyor entered on the complaint on 5/21/25. V2 confirmed the intervention was added on
5/23/25.
2. R6's face sheet, print date of 5/27/25, documented R6 has diagnoses including dysphagia following
cerebral infarction, chronic obstructive pulmonary disease, unsteadiness on feet, schizoaffective disorder,
depression, anxiety disorder, peripheral vascular disease, osteoarthritis, and repeated falls.
R6's MDS, dated [DATE], documented R6 is moderately cognitively impaired and requires partial to
moderate assistance and a wheelchair with transfers and mobility.
R6's Fall Risk Evaluation form, dated 4/14/25, documented R6 is high risk for falls.
R6's care plan, undated, documented resident is at high risk for falls related to cognition, CVA
(cerebrovascular accident), and frequent falls prior to admission to facility. She is non complaint with her
transfer status and continues to transfer self. R6 slid out of her wheelchair on 2/19. R6 fell out of bed on 3/4.
5/23 (non-skid) tape applied to resident's wheelchair to prevent further falls due to sliding out of wheelchair.
3/25 trying to transfer into her chair when the chair moved. 4/14 fall. 4/26 fall. This care plan documented
interventions including on 3/25 new wheelchair was given to resident for transfer, on 4/14/25 side rails
applied to bed, and on 7/25/24 floor mats while in bed.
R6's incident report, dated 3/26/25, documented CNA alerted that resident was on the floor, this nurse
goes to access resident, resident sitting on her bottom in front of the bed. Resident stated that she did not
hit her head, resident c/o (complained of) right leg pain when asked how she fell resident stated she was
trying to transfer into her chair when the chair moved. This nurse educated resident on using call light and
asking for help, this nurse gave resident PRN (as needed) pain med for pain. This nurse and CNA
transferred resident into the chair. Resident description: resident stated she was trying to transfer into her
chair when the chair moved. This form documents additional areas to be completed including predisposing
environmental factors, predisposing physiological factors, predisposing situation factors, and predisposing
situation factors and all are blank. This form does not document a root cause analysis of the fall was
completed, nor a new fall intervention was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145427
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145427
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Nexus at Alton
3523 Wickenhauser
Alton, IL 62002
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
implemented.
Level of Harm - Minimal harm
or potential for actual harm
R6's incident report, dated 4/14/25, documented this nurse was notified that resident was on floor next to
bed. Witnessed by staff, resident rolled out of the bed trying to sit up to get out of bed. No injuries noted, no
complaints of pain or discomfort. Resident stated that she rolled out of the bed when trying to get up. The
remainder of this form is blank including mental status, predisposing environmental factors, predisposing
physiological factors, predisposing situation factors, nor is there a root cause analysis documented. This
incident report does not document a new intervention was implemented to reduce R6's risk of experiencing
further falls. R6's care plan, undated, documented side rails were added to R6's bed on 4/14/25.
Residents Affected - Few
R6's incident report, dated 4/18/25, documented resident was in room yelling for help. When this writer
entered room resident was lying on the floor on back near bed. Resident attempted to self-transfer. Noted
resident's call light was within reach, but resident did not utilize call light for assistance. Resident was
wearing grip socks at time of fall. Resident stated, I hit my head, my head and right leg hurt. Resident sent
to ER d/t (due to) hitting head, and c/o pain in right leg and head. This incident report does not document a
root cause analysis of the fall nor that a new intervention was implemented to reduce R6's risk of
experiencing further falls. R6's care plan was not updated with a new fall prevention intervention following
this fall she sustained on 4/18/25.
R6's progress note, dated 4/19/25 at 2:55 AM, documented resident returned from hospital via ambulance.
No noted injuries seen at this time.
On 5/27/25 at 10:30 AM R6 was observed sleeping on her bed. R6's bed did not have side rails attached to
either side of the bed, there was no mat on the floor next to the bed, and no non-skid mat on R6's
wheelchair that was sitting next to her bed.
On 5/27/25 at 2:48 PM V2 DON stated the root cause analysis of each fall, and the new fall prevention
intervention should be documented on the incident report and added to the care plan.
3. R3's medical diagnosis form, print date of 5/21/25, documented R3 has diagnoses including vascular
dementia with mood disturbance, cerebral infarction, aphasia, hemiplegia, schizoaffective disorder,
hypertension, depression, hyperlipidemia, and mood disorder.
R3's MDS, dated [DATE], documented R3 is severely cognitively impaired and dependent of staff for all
ADLS (activities of daily living).
R3's fall risk evaluation, dated 4/25/25, documented R3 is high risk for falls.
R3's care plan, undated, documented R3 is at high risk for falls, R3 experienced 2 falls on 4/25/25, and an
intervention of activities will offer diversion activities.
R3's incident report, dated 3/27/25 at 8:30 AM, documented called to the front door by staff who stated that
resident barreled through the front door. When staff tried to pull him back in, he slid out of his w/c
(wheelchair) landing on his buttock in the entry way. When asked if he was hurt, he shook his head no.
Residents speech is altered and difficult to understand, he wouldn't talk to staff. Resident assessed and
assisted to his w/c (wheelchair) with 2, he tried to put himself on the ground again while pulling back into
the facility. This incident report does not document a root cause analysis of this fall nor an intervention to
reduce the risk of R3 experiencing additional falls. R3's
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145427
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145427
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Nexus at Alton
3523 Wickenhauser
Alton, IL 62002
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
care plan does not document an intervention was added after this fall.
Level of Harm - Minimal harm
or potential for actual harm
R3's incident report, dated 4/25/25 at 5:30 PM, documented I saw resident going through the front doors as
I was coming out of the kitchen, I went to the front door to stop him. I tried to push him back in and he
planted his feet and grabbed the door to keep me from bringing him back inside. 2 CNAs came to the front
to try and encourage him to return back in the door and he kept planting his feet and grabbing at things to
avoid returning back inside. The 2 CNAs then pick up the w/c and resident put himself on the floor, refusing
to cooperate with staff, they did a 2-man lift returning resident to his w/c, when attempting to bring him back
and away from the door, he put himself in the floor a 2nd time. Resident unable to communicate and be
understood. This incident report does not document a root cause analysis nor an intervention to reduce
R3's risk of further falls.
Residents Affected - Few
R3's incident report, dated 4/25/25 at 5:45 PM, documented Nursing Description: again, upon trying to
return resident to his room he refused and for the 2nd time he put himself on the floor again. Resident
Description: Again, resident is difficult to understand. Resident was 2 man lifted into his w/c and remains at
the front door. This report does not document a root cause analysis of this fall nor a fall intervention to
decrease R3's risk of experiencing more falls.
R3's activity attendance records, dated 4/30/25 - 5/28/25, documented R3 only attended 1 activity between
these dates.
On 5/29/25 at 8:52 AM V15, Activity Director, stated R3 does not come to activities, she does not know
what fall interventions R3 has in place, and no one has informed her of R3's fall interventions.
On 5/29/25 at 10:57 AM V15 Activity Director stated R3 has not had an activity assessment completed
since he was admitted to the facility. V15 stated it should have been completed on admission and quarterly.
On 5/29/25 at 2:32 PM V1, Administrator, stated the nurses or DON are supposed to complete a root cause
analysis after each fall, a new intervention is supposed to be care plan and implemented after each fall, and
fall interventions should be in place according to the care plan.
The facility's Fall Prevention and Management policy, dated 5/2015, documented General: This facility is
committed to maximizing each resident's physical, mental and psychosocial well-being. While preventing all
falls is not possible, the facility will identify and evaluate those residents at risk for falls, plan for preventive
strategies, and facilitate as safe an environment as possible. All resident falls shall be reviewed, and the
resident's existing plan of care shall be evaluated and modified as needed. Responsible Party: RN, LPN
(Licensed Practical Nurse), DON. Guidelines; Upon admission: 1. A fall risk evaluation will be completed on
admission, readmission, and quarterly significant change and after each fall. 2. Residents at risk for falls will
have fall risk identified on the interim plan of care and the ISP (Individual Service Plan) with interventions
implemented to minimize fall risk. Facility Guideline following a fall incident: 1. Evaluate the resident for any
injury and notify the physician and emergency contact. 2. Complete a fall incident report in the (EMR) risk
management portal. 3. A fall risk evaluation is completed by the nurse. A score of 10 or greater indicated
the resident is at high risk for falls. 4. Care plan to be updated with a new intervention based on root cause
analysis after each fall occurrence. 5. Complete the follow-up monitoring form every shift for 72 hours.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145427
If continuation sheet
Page 4 of 4