F 0610
Respond appropriately to all alleged violations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to investigate allegations of sexual abuse in a
timely manner. The facility also failed to implement their Abuse policy and procedure and conduct a
comprehensive investigation of the alleged sexual abuse and report the abuse to the state health
department and police department.
Residents Affected - Few
This applies to 1 of 5 residents (R5) reviewed for sexual abuse in a sample of 12.
The findings include:
The EMR (Electronic Medical Record) shows that R5, a [AGE] year-old with diagnoses of dementia in
Alzheimer's disease, major depressive chronic pain, difficulty in walking, cognitive communication deficit,
depressive disorder, autoimmune thyroiditis, osteoporosis, Lyme disease, hypothyroidism, anxiety disorder,
hypertension, and spinal stenosis. R1 was admitted to the facility on [DATE].
R5's MDS (Minimum Data Set) dated 8/5/2024, showed R1 had moderate cognitive impairment.
The progress notes dated 8/16/2024 showed that R5 was sent to the hospital related to medication regimen
to address R5's aggression.
The hospital record dated 8/16/2024 showed that R5 was:
- A patient admitted from (nursing facility) for increased aggression, refusing to take medications. History of
depression. Upon examination, (R5) was alert and oriented times 3. States that they want me on
antidepressant, and I am sensitive to medications and only requires low doses. Patient needs inpatient
psychiatric hospitalization for mood stabilization and safety. The hospital record also showed that on
8/17/2024, R5 was transferred to the medical floor due to acute pulmonary embolism and acute DVT (deep
vein thrombosis).
On 8/20/2024 at 10:30 A.M., V1 (Administrator) said that on 8/16/2024, she had received a call from V15
(hospital staff) that R5 made an allegation of sexual abuse towards a male staff working in the facility. V1
said that she did not investigate this sexual allegation because there was an open allegation regarding R1's
alleged physical abuse towards a CNA (Certified Nurse Assistant), that R1 felt being rushed on 8/15/2024
at 2:30 P.M. Surveyor verified with V1 if the allegation of being rushed is the same as sexual abuse. V1 then
decided to initiate sexual allegation and called the police department.
On 8/20/2024 at 11:30 A.M., V18 (Police Officer) came to the facility. V18 said that this case of
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
145433
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145433
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Grove of St Charles
611 Allen Lane
Saint Charles, IL 60174
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
sexual abuse was called in by the hospital on 8/16/2024 when R5 made the allegation. V18 said that it was
today (8/20/2024) that the facility had notified the police department regarding the allegation of sexual
abuse.
On 8/21/2024 at 11:00 A.M., V2 (Director of Nursing) said that R5 returned to the facility the evening of
8/20/2024.
On 8/21/2024 at 11:30 A.M., R5 was observed sitting at the edge of her bed. R5 was calm, soft spoken,
was alert and oriented times 3, but with some forgetfulness with dates. Surveyor introduced herself and
asked R5 how staff are when providing care to her. R5, with teary eyes had responded around 10 days ago,
there was this CNA, muscular built, tall and he was black. I never seen him before, so I assumed he was
from staffing agency. He gave me his name. He came with an attitude, and at 5:00 A.M., he took me to
bathroom, changed my diaper, wiped me with wipes then pinched my vagina. I slapped his hand and told
him not to do that and I was worried that if he did that to me, what else can he do for other residents that
cannot say something or fight back. R5 said she reported this to V17 (counselor) a few days after it
happened before she went to the hospital on 8/16/2024. R5 said that V17 had advised her not to tell
anyone and that V17 will follow it up. R5 said that however, to this day, V17 had not come back to her for an
update. R5 also said that she had reported to a hospital staff on 8/16/2024 regarding the sexual abuse by
this described CNA. Surveyor asked R5 if V1 and or V2 had already talked to her regarding this sexual
allegation. R5 said that no one had interviewed her from the facility of what happened. R5 gave permission
to surveyor to inform V1 and V2.
Upon prompting, V1 and V19 (Director of Operation for the company organization) went to talked to R5. R5
had stated the same scenario regarding this individual CNA that had allegedly pinched her vagina.
Review of the schedule for the last 2 weeks showed V6 (CNA), happened to be the only one male CNA
from staffing agency that was assigned to R5 on 8/12/2024 for the night shift.
On 8/21/2024 at 12:40 P.M., V6 said he introduced himself by name. V6 said that he took care of R5 on
8/12/2024. V6 also said that he had changed R5's bedding because it was wet. V6 also said that he
changed R5's incontinence brief.
The facility's policy titled Abuse, dated 11/28/2017 showed, POLICY STATEMENT: It is the policy of the
facility to provide professional care and services in an environment that is free from any type of abuse . The
facility follows the federal guidelines dedicated to prevention of abuse and timely and thorough
investigations of all allegations.
TYPES OF ABUSE .1. Physical abuse .4. Sexual abuse . ABUSE COORDINATOR: The Administrator is the
abuse coordinator in this facility and is responsible for developing and implementing the abuse prevention
training curriculum and conducting the investigation in situations of alleged abuse/neglect .A report will be
made to the local police department immediately and not exceeding 2 hours after forming the suspicion or
allegation of sexual abuse if there is serious bodily injury, and within 24 hours of the allegation being made,
if there is no serious bodily injury.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145433
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145433
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Grove of St Charles
611 Allen Lane
Saint Charles, IL 60174
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0776
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure radiological services were provided
timely, and to meet the needs of the residents' with a change in medical condition.
Residents Affected - Few
This applies to 1 of 3 residents (R1) reviewed for injury of unknown origin.
The findings include:
The EMR (Electronic Medical Record) shows R1 was admitted to the facility on [DATE]. R1 was sent to the
hospital on 8/16/2024 due to acute comminuted fracture of right proximal tibia and fibula. R1's diagnoses
included ESRD (End Stage Renal Disease, dependent on dialysis, anemia, atherosclerotic heart disease,
congestive heart failure, chronic pain, dementia, diabetes mellitus.
R1's MDS (Minimum Data Set) dated 6/11/2024, shows R1 had severe cognitive impairment, and required
extensive assistance with bed mobility, hygiene, and uses mechanical transfer lift device for transfers to
recline wheelchair during dialysis days. R1 goes to dialysis 3 times a week. R1 goes to the facility's dialysis
unit in his reclining wheelchair and was propelled by the staff.
The progress notes showed:
-8/13/2024 documented by V3 (Nurse Practitioner) showed that R1 Patient seen today per nursing request.
Per NOD (Nurse on Duty), patient was being moved and shouted out when his right leg was being touched
and moved .Unable to state due to dementia .Assessment and Plan: Right knee pain .will order an x-ray.
-8/15/2024: documented by V3 showed: Patient seen today for a f/u (follow-up) visit for right knee pain.
X-rays were ordered last visit, no results . Right knee pain: x-ray ordered but no results .notified NOD
(Nurse on Duty) to f/u and re-order.
-8/16/2024 at 3:54 P.M. showed that x-ray result was available and was relayed to V3 with an order to send
R1 to hospital for further evaluation and treatment. R1 was admitted with fracture and returned to the facility
on 8/20/2024 with immobilizer splint to the right leg.
The POS (Physician Order Sheet) for the month of 8/2024 showed an order dated 8/13/2024 at 12:45 P.M.
given by V3 for an x-ray to right leg for R1.
The progress notes dated 8/16/2024 at 3:54 P.M. showed that x-ray result was available and was relayed to
V3 with an order to send R1 to hospital for further evaluation and treatment. R1 was admitted with fracture.
Facility documentation shows R1 did not receive the right leg X-ray for more than 48 hours after the order
was placed by V3 on 8/13/2024 at 12:45 P.M. The facility's Radiology Results Report showed that x-ray of
the right leg was done on 8/16/2024 at 12:00 Midnight. The result showed; result showed 1. Acute
appearing complex nondisplaced fracture of the proximal tibial/diaphyseal junction, with approximately
20-degree posterior angulation and approximately 30-degree angulation lateral angulation of the distal
fracture moiety. 2. Acute appearing nondisplaced up to 2 cm (centimeters) impacted
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145433
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145433
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Grove of St Charles
611 Allen Lane
Saint Charles, IL 60174
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0776
fracture of the proximal humeral metaphyseal/diaphyseal junction.
Level of Harm - Minimal harm
or potential for actual harm
The progress notes dated 8/16/2024 at 3:54 P.M. showed that x-ray result was available and was relayed to
V3 with an order to send R1 to hospital for further evaluation and treatment. R1 was admitted with fracture.
Residents Affected - Few
The hospital record dated 8/16/2024 showed that R1 was admitted due to traumatic closed displaced
fracture of the proximal tibia and fibula. The ED (Emergency Department notes) showed that R1 was
presented with chief complaint of right leg pain, was bed bound, was alert and oriented to self only and that
R1 said he fell yesterday. The Hospital notes also showed that R1 uses mechanical transfer lift device, and
it was unclear how the fractured occurred, if this was caused mechanical related to fall. R1 was seen by
orthopedic surgeon and treatment was leg brace wrapped with ace bandage and for follow up visit to
orthopedic as outpatient. R1 returned to facility on 8/20/2024.
On 8/21/2024 at 12:59 P.M., V11 (CNA/Certified Nurse Assistant) said that she noted that R1 had shouted
(pain right leg) when V11 tried to provide care to R1. V11 said it was unusual for R1 shouting of pain, so
she immediately reported to V10 (RN/Registered Nurse).
On 8/21/2024 at 1:30 P.M., V10 said that she informed V3 on 8/13/2024 at around noon of R1's condition
that R1 shouted of right leg pain. V10 said that V3 gave an order for right leg x-ray on 8/16/2024 at around
noon. V10 said that V3 asked for x-ray result when visited R1 for follow up of R1's leg pain. V10 said that
x-ray was not done.
On 8/21/2024 at 1:45 P.M., V2 (Director of Nursing) said that she had no explanation why the x-ray was not
done timely.
On 8/20/2024 at 2:30 P.M., V3 said that she saw R1 on 8/13/2024 around noon time because of right leg
pain. V3 said she immediately ordered x-ray of the right leg to determine the cause of right leg pain and to
provide appropriate treatment to R1. V3 also said that a follow up visit was made by her to see R1 on
8/15/2024. V3 said that the x-ray that she ordered on 8/13/2024 was not done. V3 said the expected that
x-ray result should have been available within 24 hours when it was originally ordered on 8/13/2024. V3
added that due to delay of x-ray diagnostic examination, there was a delay of treatment and that if the x-ray
result was available sooner, R1 would have been sent sooner to the hospital for appropriate treatment of
the fractured right leg.
On 8/20/2024 at 10:00 A.M., R1 was observed in bed. R1 was agitated when spoken to. V2 (Director of
Nursing) assisted to observe R1's lower extremities. R1 was observed with a right leg brace splint that was
wrapped with elastic bandage. R1 said I fell few days ago, my knee hurts. During this time, V2 said that R1
was hard to determine if he was really in pain because of conginve impairment.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145433
If continuation sheet
Page 4 of 4