F 0622
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Not transfer or discharge a resident without an adequate reason; and must provide documentation and
convey specific information when a resident is transferred or discharged.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to re-assess and allow a resident to return to the facility during
an involuntary discharge appeal for 1 of 1 resident (R1) reviewed for discharges/transfers in the sample of
6.
The findings include:
R1's face sheet shows he was admitted to the facility on [DATE] with diagnoses including alcohol
dependence with alcohol-induced persisting dementia. Unspecified mood disorder and Unspecified
dementia with behavioral disturbances.
R1's admission papers from a local community hospital show R1 had been brought to the emergency
department on 5/30/2022 for threats to kill his spouse. He was then transferred and admitted at the facility
on 6/6/22.
R1's nursing progress notes dated 11/3/2022 at 7:35 AM, shows at 4:30 AM, R1 put his face into a new
CNA's (Certified Nursing Assistant) face as he started hitting his palm with a closed fist stating this was
going to be her face. At 4:35 AM, 911 was called and police and paramedics arrived at the facility and R1
was transported to a local community hospital emergency room for evaluation.
On 4/3/23 at 10:00 AM, V6 (R1's representative) said she was contacted by phone on the morning of
11/3/22 from the facility that they sent R1 to the hospital and they were not going to allow him to return. She
said she filed an appeal and R1 was still not allowed back to the facility. He had to remain at the hospital
until they could find a new facility for him to go to which took until 11/21/22. V6 said the facility was not
assisting the hospital to attempt to secure a new placement for R1 from 11/3/22 until the first appeal
hearing happened on 11/18/22. At that hearing the judge told the facility they should be assisting with
placement for R1.
On 4/3/23 at 10:50 AM, V4 (Social Services) said she was made aware on 11/3/22 that R1 was issued an
involuntary discharge from the facility. She said she was told R1 would not be allowed to return so she did
not make further contact with the hospital about R1 until the hearing on 11/18/22, when she was asked to
help send referrals to other facilities.
On 4/3/23 at 12:05 PM, V5 (Ombudsman) said she was contacted on 11/14/22 about R1's involuntary
discharge and appeal by the Social Worker (V14) at a local hospital. V5 said R1 was not allowed to return
to the facility during the appeal of his involuntary discharge.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
145440
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145440
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/03/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Neighbors Health Center
811 West 2nd
Byron, IL 61010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0622
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 4/3/23 at 1:30 PM, V1 (Administrator) said she was notified on the morning of 11/3/22 about the incident
with R1 pinning a CNA against the wall. When she arrived at the facility, she consulted with the building
owner and some other disciplines, and the decision was made there that they were giving R1 an involuntary
discharge notice and he would not be allowed back to the facility. V1 said she contacted the hospital and
R1's representative (V6) that day to inform them he will not be allowed to return. V1 said the facility did
make the decision to deny R1 re-admission during the involuntary discharge appeal process.
R1's involuntary discharge form shows it was issued by V1 on 11/3/2022 and faxed to the hospital.
A hospital case manager note completed by V14 dated 11/14/22 at 9:27 AM, shows that (R1) Patient has
been pleasant and is not displaying any behaviors at this time. (This surveyor attempted to contact V14 with
no return call).
R1's electronic medical record does not show that any re-assessment of R1's condition was done to allow
R1 to return to the facility.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145440
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145440
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/03/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Neighbors Health Center
811 West 2nd
Byron, IL 61010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0623
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman,
before transfer or discharge, including appeal rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure involuntary transfer papers were documented in a
resident's medical record and sent to a resident representative for 1 of 3 residents (R1) reviewed for
transfers in the sample of 6.
The findings include:
R1's nursing progress notes show he was sent out to a local community hospital emergency room on
[DATE] due to behaviors including aggression and yelling out.
R1's medical record and progress notes do not indicate a copy of his involuntary discharge and appeal
papers were sent to V6 (R1's resident representative).
R1's face sheet shows V6 is his representative and emergency contact.
On 4/3/23 at 10:00 AM, V6 (R1's spouse and resident representative) said she was contacted by telephone,
by the facility on 11/3/22 after R1 was sent to the hospital that they would not be taking him back and that
copies of his involuntary transfer and appeal papers would be sent to her via mail which she never did
receive.
On 4/3/23 at 1:30 PM, V1 (Administrator) said R1 was sent to the emergency room on [DATE] for
aggression and the decision had been made after she consulted with other disciplines and the building
owner that he would not be allowed to return. V1 said she did complete R1's involuntary transfer papers
and mailed a copy of the papers to V6 but had no documented proof of that.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145440
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145440
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/03/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Neighbors Health Center
811 West 2nd
Byron, IL 61010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0625
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Notify the resident or the resident’s representative in writing how long the nursing home will hold the
resident’s bed in cases of transfer to a hospital or therapeutic leave.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure the bed hold policy was provided to the resident
representative for 1 of 3 residents (R1) reviewed for transfers in the sample of 6.
The findings include:
R1's nursing progress notes show he was sent out to a local community hospital emergency room on
[DATE] due to behaviors including aggression and yelling out. R1's progress note does not indicate a bed
hold was sent with him on transfer. R1's medical record does not document that a bed hold notice was ever
sent to R1's spouse.
R1's face sheet shows V6 is his representative and emergency contact.
On 4/3/23 at 10:00 AM, V6 (R1's spouse and resident representative) said when R1 was transferred to the
hospital she was never mailed or provided a copy of the bed hold and that is required for transfers.
On 4/3/23 at 1:30 PM, V1 (Administrator) said R1 was sent to the emergency room on [DATE] for
aggression and the decision had been made after she consulted with other disciplines and the building
owner that he would not be allowed to return. V1 said a bed hold notification is routine and should be sent
out with the resident on transfer.
The facility provided Bed Reserve Policy Notification dated 01/2019 states, This bed reserve policy will be
given to you at the time of admission and a copy will be given to you each time you are transferred from the
facility.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145440
If continuation sheet
Page 4 of 4