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Inspection visit

Inspection

NEIGHBORS HEALTH CENTERCMS #1454403 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 3 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0622 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to re-assess and allow a resident to return to the facility during an involuntary discharge appeal for 1 of 1 resident (R1) reviewed for discharges/transfers in the sample of 6. The findings include: R1's face sheet shows he was admitted to the facility on [DATE] with diagnoses including alcohol dependence with alcohol-induced persisting dementia. Unspecified mood disorder and Unspecified dementia with behavioral disturbances. R1's admission papers from a local community hospital show R1 had been brought to the emergency department on 5/30/2022 for threats to kill his spouse. He was then transferred and admitted at the facility on 6/6/22. R1's nursing progress notes dated 11/3/2022 at 7:35 AM, shows at 4:30 AM, R1 put his face into a new CNA's (Certified Nursing Assistant) face as he started hitting his palm with a closed fist stating this was going to be her face. At 4:35 AM, 911 was called and police and paramedics arrived at the facility and R1 was transported to a local community hospital emergency room for evaluation. On 4/3/23 at 10:00 AM, V6 (R1's representative) said she was contacted by phone on the morning of 11/3/22 from the facility that they sent R1 to the hospital and they were not going to allow him to return. She said she filed an appeal and R1 was still not allowed back to the facility. He had to remain at the hospital until they could find a new facility for him to go to which took until 11/21/22. V6 said the facility was not assisting the hospital to attempt to secure a new placement for R1 from 11/3/22 until the first appeal hearing happened on 11/18/22. At that hearing the judge told the facility they should be assisting with placement for R1. On 4/3/23 at 10:50 AM, V4 (Social Services) said she was made aware on 11/3/22 that R1 was issued an involuntary discharge from the facility. She said she was told R1 would not be allowed to return so she did not make further contact with the hospital about R1 until the hearing on 11/18/22, when she was asked to help send referrals to other facilities. On 4/3/23 at 12:05 PM, V5 (Ombudsman) said she was contacted on 11/14/22 about R1's involuntary discharge and appeal by the Social Worker (V14) at a local hospital. V5 said R1 was not allowed to return to the facility during the appeal of his involuntary discharge. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 4 Event ID: 145440 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145440 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/03/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Neighbors Health Center 811 West 2nd Byron, IL 61010 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0622 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few On 4/3/23 at 1:30 PM, V1 (Administrator) said she was notified on the morning of 11/3/22 about the incident with R1 pinning a CNA against the wall. When she arrived at the facility, she consulted with the building owner and some other disciplines, and the decision was made there that they were giving R1 an involuntary discharge notice and he would not be allowed back to the facility. V1 said she contacted the hospital and R1's representative (V6) that day to inform them he will not be allowed to return. V1 said the facility did make the decision to deny R1 re-admission during the involuntary discharge appeal process. R1's involuntary discharge form shows it was issued by V1 on 11/3/2022 and faxed to the hospital. A hospital case manager note completed by V14 dated 11/14/22 at 9:27 AM, shows that (R1) Patient has been pleasant and is not displaying any behaviors at this time. (This surveyor attempted to contact V14 with no return call). R1's electronic medical record does not show that any re-assessment of R1's condition was done to allow R1 to return to the facility. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145440 If continuation sheet Page 2 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145440 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/03/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Neighbors Health Center 811 West 2nd Byron, IL 61010 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0623 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure involuntary transfer papers were documented in a resident's medical record and sent to a resident representative for 1 of 3 residents (R1) reviewed for transfers in the sample of 6. The findings include: R1's nursing progress notes show he was sent out to a local community hospital emergency room on [DATE] due to behaviors including aggression and yelling out. R1's medical record and progress notes do not indicate a copy of his involuntary discharge and appeal papers were sent to V6 (R1's resident representative). R1's face sheet shows V6 is his representative and emergency contact. On 4/3/23 at 10:00 AM, V6 (R1's spouse and resident representative) said she was contacted by telephone, by the facility on 11/3/22 after R1 was sent to the hospital that they would not be taking him back and that copies of his involuntary transfer and appeal papers would be sent to her via mail which she never did receive. On 4/3/23 at 1:30 PM, V1 (Administrator) said R1 was sent to the emergency room on [DATE] for aggression and the decision had been made after she consulted with other disciplines and the building owner that he would not be allowed to return. V1 said she did complete R1's involuntary transfer papers and mailed a copy of the papers to V6 but had no documented proof of that. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145440 If continuation sheet Page 3 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 145440 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/03/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Neighbors Health Center 811 West 2nd Byron, IL 61010 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0625 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure the bed hold policy was provided to the resident representative for 1 of 3 residents (R1) reviewed for transfers in the sample of 6. The findings include: R1's nursing progress notes show he was sent out to a local community hospital emergency room on [DATE] due to behaviors including aggression and yelling out. R1's progress note does not indicate a bed hold was sent with him on transfer. R1's medical record does not document that a bed hold notice was ever sent to R1's spouse. R1's face sheet shows V6 is his representative and emergency contact. On 4/3/23 at 10:00 AM, V6 (R1's spouse and resident representative) said when R1 was transferred to the hospital she was never mailed or provided a copy of the bed hold and that is required for transfers. On 4/3/23 at 1:30 PM, V1 (Administrator) said R1 was sent to the emergency room on [DATE] for aggression and the decision had been made after she consulted with other disciplines and the building owner that he would not be allowed to return. V1 said a bed hold notification is routine and should be sent out with the resident on transfer. The facility provided Bed Reserve Policy Notification dated 01/2019 states, This bed reserve policy will be given to you at the time of admission and a copy will be given to you each time you are transferred from the facility. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 145440 If continuation sheet Page 4 of 4

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Citations

3 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0622GeneralS&S Dpotential for harm

    F622 - Transfer and discharge-

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

  • 0623GeneralS&S Dpotential for harm

    F623 - Transfer and discharge-

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

  • 0625GeneralS&S Dpotential for harm

    F625 - Transfer and discharge-

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

FAQ · About this visit

Common questions about this visit

What happened during the April 3, 2023 survey of NEIGHBORS HEALTH CENTER?

This was a inspection survey of NEIGHBORS HEALTH CENTER on April 3, 2023. The surveyor cited 3 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at NEIGHBORS HEALTH CENTER on April 3, 2023?

Yes, 3 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific info..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

SourceView on CMS Care Compare

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.