F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure a resident was assessed for a change of condition of
1 of 3 residents (R3) reviewed for change of condition in the sample of 6.
Residents Affected - Few
The findings include:
R3's face sheet documents she was admitted to the facility on [DATE] with a primary diagnosis of pressure
ulcer of sacral region, stage 4. She also had diagnosis of unspecified dementia, unspecified severity.
The 10/6/24 quarterly resident assessment and care screening shows R3 to have severe cognitive
impairment and required supervision/touch assistance for sit to stand and toilet transfers. The same
assessment documents her to be occasionally incontinent of urine and frequently incontinent of bowel.
On 5/23/25 at 1:40 PM, V10 (Certified Nursing Assistant/CNA) said R3, for the most part, she was
confused, and she needed stand by assist. She was always trying to get up out of bed on her own, and she
had alarms so we could know when she was moving. V10 said remembers, R3 she was just laying down.
We would check on her and poke our heads in to check on her, and she did not get up once, that was
unusual. V10 reported this to the nurse and left at the end of her shift.
On 5/23/25 at 1:51 PM, V11 (CNA) said R3 was confused, but knew her name. She could let us know if she
needed to go to the bathroom. She would be up and down to the bathroom every 4 minutes. She would put
her light on and if you were not right there, she would just get up and go. V11 said she came in for 2nd shift,
the day R3 was sent out to the hospital. She said during her afternoon shift, R3 did not get up, did not put
on her call light, and would not sit up. She said the nurse on the unit was notified of the change. She
recalled V5 (Licensed Practical Nurse/LPN) was the nurse on duty, but the only response the nurse had
was her vital signs are fine. She said when the night shift nurse came in at 6:00 PM, she reported the
changes to her, and R3 was immediately sent out to the hospital.
R3's progress notes for 11/24/24 at 6:06 AM show staff reported possible blood in urine this morning.
Difficult to tell due to large bowel movement. Will hand off to oncoming nurse. The progress notes show no
further assessment or progress notes until 10:38 PM, when R3 was being sent out to the hospital. The vital
sign results for 11/24/24 show V5 checked R3's vital signs at 10:28 AM, 2:13 PM, and 5:15 PM.
On 5/23/25 at 2:45 PM, V5 (LPN) said she did not recall R3. She said she did not recall being told about
possible blood in the urine. She did not recall why she took vital signs three times during
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
145440
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145440
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/27/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Neighbors Health Center
811 West 2nd
Byron, IL 61010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
her shift. She said she would not document anything if nothing was wrong, sometimes she just monitors
residents.
On 5/27/25 at 2:50 PM, V16 (Registered Nurse) said, if she received in report there was a resident
experiencing a change of condition, off their baseline and having blood in their urine, she would frequently
assess the resident, get vitals, and notify V18 (Nurse Practitioner) of any findings. V16 stated she would do
a full head to toe assessment, document those assessments and notifications start to finish. V16 stated it
would be important to do that to maintain full circle of communication for the care of the resident. If it isn't
charted it didn't happen.
On 5/27/25 at 3:21 PM, V18 (Nurse Practitioner) said if a resident possibly has blood in their urine, she
should be informed about that. She would have checked for fever, vitals, chills, and/or pain. She said R3
had dementia could voice her concerns, maybe not 100 percent reliable but she could tell. She said she
probably would have ordered a straight catheter to check the urine, but the nurse should have had some
follow up. The nurse should have been documenting outputs if she was eating or drinking. After reviewing
the charting and vital signs, she said it appears the nurse was concerned about something as it was not
usual to check vital signs multiple times a shift and not have any documentation of an assessment.
On 5/27/25 at 1:40 PM, V2 (Director of Nursing) said for any resident with a possible change of condition or
concern, V18 should be notified. She recalls R3 to have behaviors of repeatedly getting up. If there was any
change with her, she would expect the aides to report to the nurse, and the nurse to follow up an
assessment. V2 said she does recall the situation and believes the aides on duty did get their mother
(another nurse on duty) to look at R3, if that in fact did occur, there should have been documentation from
her in the record.
The facility's 2/2025 policy for Change in a Resident's condition or Status documents the objective as: Our
facility shall promptly notify the resident, his or her attending physician, and representative of changes in
the resident's condition and/or status. 5. The nurse will record in the resident's medical record any changes
in the resident's medical condition or status.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145440
If continuation sheet
Page 2 of 2