F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to prevent a resident from physical abuse by another resident
for one (R3) of 5 residents reviewed for physical abuse by another resident in the sample of 8 residents
reviewed for abuse. This failure has the potential to affect all 18 residents currently living in the Memory
Care Unit on E Hall. Findings include: On 11/4/25 the facility notified the state agency of a resident to
resident physical altercation incident that had allegedly occurred between R2 and R3 on 11/4/25 at
11:30am in the Memory Care Unit.The facility's Abuse Prevention and Reporting - Illinois policy dated
12/2025 documents the following: this facility affirms the right of our residents to be free from abuse. The
purpose of this policy is to assure that the facility is doing all that is within its control to prevent occurrences
of abuse, neglect, exploitation, misappropriation of property, deprivation of goods and services by staff and
mistreatment.R2‘s medical record documents R2 is a [AGE] year-old resident of the facility's secure
Memory Care Unit. R2's medical record includes the following diagnoses: Major depressive disorder,
dementia and neurocognitive disorder.R3's medical record documents R3 is an [AGE] year-old resident on
the facility's Memory Care Unit and includes the following diagnoses: Alzheimer's disease and
dementia.R2's current Care Plan includes the following Focus dated 9/30/25: I have a behavior problem
evidenced by verbal and physical aggression towards staff and peers, threatening staff, disruptive behavior,
and rummaging for food r/t (related to) diagnosis of Dementia. Interventions for this focus include: (R2) to
be monitored when assisting with clean up after meals, and Minimize potential for the resident's disruptive
behaviors (verbal/physical aggression, disruptive behavior, rummaging for food) by offering tasks which
divert attention such as 1:1 conversation, activity, looking out window, assess for pain and administer meds
as needed.The facility's Preliminary 24-Hour Abuse Investigation Report submitted to the state agency
dated11/4/25 by V6 prior DON/Director of Nursing identifies the incident of 11/4/25 at 11:30am on E Hall as
alleged physical abuse to a resident (R3) by another resident (R2). This report also documents: Residents
assessed with no injuries noted, will continue to monitor for any injuries or psychosocial harm. E Hall is the
designated secure Memory Care Unit within the facility. R2 is the aggressor named in the incident of
11/04/25. R3 is identified as the victim of physical abuse by R2.The facility's Incident Audit Report dated
11/04/25 and by V6/prior DON/Director of Nursing documents the following interview conducted with R2 by
V6 on 11/4/25 at 12:58pm regarding the altercation as follows: He (R2) stated he did hit the other resident
(R3) in the eye. States he (R2) was wiping the tables and peer (R3) swiped at him (R2), and he (R2) swiped
back. The Incident Audit Report also documents the following interview/statement on 11/4/25 at 12:58pm by
V4, LPN/Licensed Practical Nurse: I, the nurse behind the desk. I heard a loud noise from a peer. I saw this
resident (R2) cleaning and moving the table a little bit by another peer (R3). (R2) was cleaning the table
where Peer (R3) was sitting heard peer (R3) say Ouch, I got up from the desk and noted to see Peer
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
145442
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145442
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Arcadia Care Toulon
700 E Main St
Toulon, IL 61483
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
(R3) covering both eyes and state, that hurt.The facility's Final Abuse Investigation Report dated 11/10/25
documents the following Summary and Analysis of the Evidence: Staff that were interviewed stated that
(R2) was assisting with clearing food off of the tales after the meal. (R2) went to clear the dinnerware from
in front of (R3). R3 attempted to make physical contact to (R2). R2 made physical contact to (R3's) right
eye.On 11/4/25 at 9:45am and 11:40am neither R2 nor R3 responded to greetings or queries for an
interview. On 12/1/25 at 10:45am V4 LPN verified she was on duty in the Memory Care Unit/E Hall on
11/4/25 at 11:30am V4 stated on11/4/25 at 11:30am R2 was cleaning the tables in the dining room after the
lunch meal. R2 attempted to remove R3's lunch tray, R3 reached out and R2 then hit R3 in the eye. V4
stated R3 did not make physical contact with R2 when he reached out to stop R2 from removing his tray. V4
stated both residents were assessed with no injuries noted, stating a skin assessment was conducted for
R3 with no injury to his face or eyes noted.On12/11/25 at 1:50 pm V1 (Administrator) and V2 DON verified
there was a resident to resident physical abuse incident on 11/4/25, when R2 struck R3.
Event ID:
Facility ID:
145442
If continuation sheet
Page 2 of 2