F 0551
Give the resident's representative the ability to exercise the resident's rights.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure that a resident representative was given accurate
information regarding authorization to use an electronic monitoring device in the resident room, resulting in
miscommunication and lack of informed consent related to resident rights. This applies to 1 of 3 residents
(R1) reviewed for electronic monitoring device in the sample of 8.The findings include: R1 was admitted to
the facility on [DATE] with multiple diagnoses including muscle wasting and atrophy, COPD (chronic
obstructive pulmonary disease), acute bronchitis, and positive Covid 19, based on the face sheet.R1's
admission observation record dated August 29, 2025 showed that the resident was alert and oriented x two
(to person and place). R1's OT (occupational therapy) evaluation dated August 30, 2025 showed that the
resident was moderately impaired with decision making. R1's OT treatment encounter notes dated
September 1, 2025 showed, that the resident was confused. On September 4, 2025 at 9:58 A.M, V7
(daughter) stated she is the POA (Power of Attorney) for R1. V7 stated that on August 30 2025, she talked
to V11 (RN (Registered Nurse)/ Supervisor) about installing a video surveillance camera inside R1's room.
V7 stated that she was informed by V11 that according to V2 (Director of Nursing), video surveillance is not
allowed. V7 stated that she had sent an email to V2 on September 1, 2025 for the follow up of video
surveillance and V2 had not replied to the email.The facility's grievance/complaint form dated August 31,
2025 at 1:30 PM created by V11 (RN Supervisor) showed that R1's family would like to install camera in the
room, emphasizing rights.On September 6, 2025 at 3:35 PM, V2 (Director of Nursing) stated that on
Sunday, August 31, 2025 she received a call from V11 informing her that V7 (daughter) was requesting to
have a surveillance camera inside R1's room. According to V2 she informed V11 that she believed the
facility's policy prohibits the use of the camera in the resident room. V2 stated that after talking to V11 she
requested a copy of the admission contract, which she received via text message (does not remember who
among the administrative staff sent the text message). According to V2, she reviewed the facility's
admission contact, which showed that video camera in resident room is prohibited. V2 stated that she
called back V11 after reviewing the admission contract and told V11 that camera inside a resident room is
prohibited. During the same interview, V2 admitted that when she read the admission contract she focused
on the statement, Video cameras are prohibited in resident rooms and she did not noticed the following
statement on the same admission contract that read, unless the resident and/or resident representative has
followed the steps outlined under the law. V2 stated that she did not receive any email from V7, nor did she
talk personally or over the phone to V7 with regards to video camera in R1's room.On September 6, 2025
at 4:02 PM, V14 (admission Assistant) stated that on Sunday, August 31, 2025 (not sure of the time), V2
requested a copy of the facility's admission contract, specifically the part regarding video camera in the
resident room and also requested to show the specific part to V11. According to V14, she sent the
requested copy to V2, and she showed R1's unsigned admission contract regarding video camera in the
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
145458
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145458
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alta Rehab at Oak Brook
2013 Midwest Road
Oak Brook, IL 60521
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0551
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
room to V11. After showing the said part of the admission contract to V11, she (V14) proceeded to R1's
room to discuss the contract and have it signed by the resident. V14 stated that on August 31, 2025
between 1:00 PM and 2:00 PM, she arrived at R1's room and at that time V7 (daughter) was present.
According to V14, the contract was discussed and signed by R1 in the presence of V7 and during the
discussion, V7 asked about installing a camera inside R1's room. V14 stated that she showed the part of
the admission contract regarding video camera to V7 while R1 was present. V14 stated that V7 made a
comment, This tells me that I have to do certain procedures, but it is allowed as long as steps are followed
to which she (V14) agreed. According to V14, V7 did not ask for any further question.R1's signed admission
contract dated August 31, 2025 showed under electronic device policy, Cameras: Video Cameras are
prohibited in resident rooms unless the resident and/or Resident Representative has followed the steps
outlined under Illinois law Authorized Electronic Monitoring in Long Term Care Facilities. (210 ILCS 32/1, et
seq.). This includes notifying the Facility of an intent to place the camera and obtaining consent from the
Resident and Resident's Roommate, if any. Once the Facility has been notified of the intent to place a
camera, the other aspects of the applicable law will be reviewed with the Resident and/or Representative to
ensure compliance and to answer any questions.On September 6, 2025 at 4:13 PM, V11 stated that on
Sunday, August 31, 2025 at around 1:30 PM, V7 (daughter) asked about putting a camera inside R1's
room. According to V11, she told V7 that she was not familiar with the facility's policy regarding camera in
the room, but she will find out. V11 stated that she called V2 and asked if the facility allows camera in
resident room. V11 stated that according to V2, camera is not allowed in the room, so she went back to V7
and informed that according to V2, camera in the room is not allowed. After providing the said information,
V7 insisted that she wanted to put a camera in the resident's room and that it is the resident's right, so she
called back V2 about V7's insistence. Prior to her (V11) calling back V2, V14 (admission Assistant) was at
the unit and according to V14 she will go inside R1's room to discuss and have R1 sign the admission
contract. V11 denied seeing the facility admission contract, specifically regarding the use of camera in the
resident room. V11 stated that while V14 was inside R1's room, she called back V2 and informed that V7
was insisting that she wanted to put a camera in the room, V2 again told her that per facility policy, camera
is not allowed in the room, which according to V2 had been verified with the Regional Nurse consultant.
According to V11, she went back to R1's room after V14 had left the room on August 31, 2025 and she
(V11) informed V7 that she again talked to V2 and was again informed that camera in the resident room is
not allowed. V11 added that after the said conversation with V7, V7 stated that family will file a complaint
about the facility not allowing resident to have camera in the room.On September 6, 2025 at 4:25 PM, V2
stated that she was not aware that V11 had informed the family that camera is not allowed in the room,
after V14 had discussed and shown the family the facility's admission contract. V2 again stated that when
she reviewed the facility's admission contract, she was focused on the statement that video camera is
prohibited in resident room, not realizing that there was a following statement that read, unless the resident
and/or resident representative has followed the steps. According to V2, based on R1's signed admission
contract, the resident has the right to have a camera in the room as long as steps are followed including
signing of the consent, since R1 at the time had no roommate.
Event ID:
Facility ID:
145458
If continuation sheet
Page 2 of 2