F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to maintain a resident's dignity during personal
care. This applies to one of one residents (R66) reviewed for dignity in the sample of 32.
The findings include:
The facility face sheet shows R66 was admitted to the facility with diagnoses to include dementia,
hemiplegia (loss of motor skills on one side of the body) and chronic pain. The facility assessment dated
[DATE] shows R66 to have severe cognitive impairment and is dependent on staff for toileting.
On 3/11/2025 at 12:00 PM, R66 was heard telling staff she needed to use the bathroom. V11 CNA
(Certified Nursing Assistant) and V12 Social services took R66 into her room and using the mechanical lift
assisted her into bed. R66 said, When am I going to the toilet?. V11 said to R66, it's OK to just go in your
brief and I promise I'll come clean you up. I'll leave so you can have some privacy. R66 was later heard
yelling, Help me! Help me!
On 3/12/25 at 1:49 PM, V11 CNA said she wasn't sure if there were any bedpans on the unit and if there
was she would have offered R66 the bedpan. V11 said she knew R66 needed to have a bowel movement
and that was why she gave her privacy.
On 3/12/25 at 1:30 PM, V15 ADON said when a resident can not use the toilet, a bedpan should be offered.
V15 said it's important to maintain a residents dignity and the staff should never tell a resident to just go to
the bathroom in their brief.
On 3/13/25 at 1:07 PM, V2 Director of Nursing said a resident should never be told to have a bowel
movement in their brief, they should be offered the bed pan.
The facility policy for dignity dated November 2011 shows the facility will promote care for elders of the
facility in a manner and in an environment that maintains and enhances each residents dignity and respect
in full recognition of the residents individuality.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 17
Event ID:
145460
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145460
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Lake County
850 E US Highway 45
Mundelein, IL 60060
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to transfer a resident in a safe manner. This
applies to one of eight residents (R66) reviewed for safety in the sample of 32.
The findings include:
The facility face sheet shows R66 was admitted to the facility with diagnoses to include dementia,
hemiplegia (loss of motor skills on one side of the body) and chronic pain. The facility assessment dated
[DATE] shows R66 to have severe cognitive impairment and is dependent on staff for transfers.
On 3/11/25 at 12:00 PM, R66 was asking to go to the bathroom. V11 CNA (Certified Nursing Assistant) and
V12 Social Services took R66 to her room and brought in the mechanical lift. V11 attached the hoops of the
sling to the lift and began lifting R66 up. V12 was behind V11 at the entrance to the room. V12 was not near
R66 during the transfer of R66. V11 lifted R66 and pushed her away from the wheelchair over to her bed,
V11 then asked V12 to help guide her legs. V12 then came close to the resident but R66 was already over
the bed and was being lowered to the bed.
On 3/12/25 1:29 PM, V15 ADON (Assistant Director of Nursing) said she believes all staff are trained in
using the mechanical lift when they are hired. V15 said there should be two staff present when the transfer
happens. One staff to guide the resident and one staff to run the lift.
On 3/12/25 at 1:52 PM, V11 said V12 always helps with the mechanical lifts and the whole team works
together.
On 3/12/25 at 2:43 PM, V12 said he thinks he was trained about the mechanical lift when he was hired but
there were a lot of things he got trained on. V12 said he is only allowed to supervise the transfer, he can not
touch the residents.
On 3/13/25 at 11:02 AM, V14 Restorative Nurse said two staff are needed for a mechanical lift transfer for
safety reasons. One staff is to be at the feet and one staff at the residents head. All staff are trained on hire
and a competency test is done yearly. V14 said even though V12 is not allowed to touch the resident, if a
situation came up where he would have to touch the resident for safety reasons he could.
On 3/13/25 at 12:20 PM, V13 CNA, said two people are needed for a mechanical lift transfer, one to guide
the resident and one to guide the lift for safety reasons.
On 3/13/25 at 1:05 PM, V2 Director of Nursing said there should be two staff for mechanical lift transfers for
the safety of the residents. V2 said both staff should be standing near the resident during the transfer so
they can reach out and help the resident if needed.
The care plan for R66 dated 7/17/2022 shows the intervention to have two staff assist for mechanical lift
transfers.
The facility policy for mechanical lift transfer with a revision date of March 2024 shows at least two staff are
required to be present to transfer a resident when using a mechanical lift.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145460
If continuation sheet
Page 2 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145460
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Lake County
850 E US Highway 45
Mundelein, IL 60060
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0694
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure a dressing change and measurement
of an IV PICC (a peripherally inserted central catheter) line's external catheter was completed for 1 of 1
resident (R15) reviewed for PICC lines in the sample of 32.
Residents Affected - Few
The findings include:
R15's admission Record, provided by the facility on 3/13/25 showed she had diagnoses including, but not
limited to, severe protein-calorie malnutrition, Guillain-Barre Syndrome, anxiety disorder, depression,
chronic kidney disease, a personal history of transient ischemic attack (TIA-stroke), cerebral infarction
without residual deficits, and heart failure.
R15's Order Summary Report, provided by the facility on 3/13/25, showed the following orders were
received on 2/7/25: IV PICC line (a thin, flexible tube inserted into a vein in the upper arm and threaded into
a large vein near the heart for long-term intravenous infusions of medications, fluids, or nutrition) change
dressing every 7 days-with a start date of 2/14/25. IV PICC line measure external catheter length with
dressing change every 7 days- with a start date of 2/14/25. R15's care plan initiated on 12/9/24 showed she
required TPN (Total Parental Nutrition) for adequate nutrition and hydration status. R15's care plan initiated
on 12/9/24 showed she is receiving IV medication(s). The care plan showed IV dressing: Observe dressing
every shift. Change dressing and record observations of site weekly.
R15's facility assessment dated [DATE] showed no behaviors of rejecting care. The assessment showed
R15 had moderate cognitive impairment. The assessment showed R15 was receiving Parenteral/IV
feedings, and had a mechanically altered diet.
On 3/13/25 at 1:03 PM, V22 (Licensed Practical Nurse-LPN) went with this surveyor to look at R15's PICC
line. R15 had an IV PICC line on her left upper arm. The bottom of the dressing that covered the PICC line
was not intact. No date was on the dressing showing when the dressing was last changed. R15 said it had
not been changed for a while.
On 3/13/25 at 1:07 PM, V2 (Director of Nursing-DON) went with this surveyor to look at R15's PICC line. V2
verified there was no date or signature on the dressing, and the bottom of the dressing was not intact. At
1:09 PM, V3 (Assistant Director of Nursing-ADON) brought R15's Treatment Administration Record (TAR)
up on the computer located on the nurse's medication cart. V3 clicked on the dressing change order, and
on the order to measure the external catheter length. V2 said both showed the last time they were signed
off as being completed was on 2/28/25 (13 days prior). V2 said it is important to change the PICC line
dressing every week for infection control. At 1:39 PM, V2 said it is important to measure the length of the
external catheter on the PICC line to ensure proper placement of the PICC line.
R15's February 2025 TAR was reviewed showing the dressing change and the length of R15's external
catheter were completed on 2/28/25. R15's March 2025 TAR showed the next dressing change and
measurement of the external catheter should have been completed on 3/7/25. On 3/7/25, no nurse signed
off as having completed the dressing change or doing the measurements.
The facility's November 2020 policy and procedure titled Central Line Care showed Peripherally
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145460
If continuation sheet
Page 3 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145460
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Lake County
850 E US Highway 45
Mundelein, IL 60060
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0694
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Inserted Central Catheter (PICC) line care dressing change, maintenance and removal will be completed
according to standard of practice by Licensed Nurses only .All PICC line treatments and dressings require
a physician order .Following the initial 24 hour dressing change, an RN (Registered Nurse) or LPN
(Licensed Practical Nurse) will change the injection cap and the dressing at minimum weekly or anytime the
dressing becomes moist, loosened or soiled. The procedure showed Label dressing with date dressing was
changed, if PICC line is sutured or non-sutured, and the initials of nurse who changed dressing and the
date of dressing change.
Event ID:
Facility ID:
145460
If continuation sheet
Page 4 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145460
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Lake County
850 E US Highway 45
Mundelein, IL 60060
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Provide safe, appropriate pain management for a resident who requires such services.
Level of Harm - Actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure a resident's pain medications was provided for 1 of
2 residents (R133) reviewed for pain management in the sample of 32. These failures resulted in R133
experiencing unrelieved pain and was not unable to fully obtain restful sleep for three days.
Residents Affected - Few
The findings include:
On 03/11/25 at 10:35 AM, R133 said for the last 3 nights on the 8th through the 10th, she did not receive
her muscle relaxer (tizanidine) as requested and indicated she needed that the most because she usually
takes the muscle relaxer with norco in the morning and at night. R133 was told by staff that the medication
was ordered, and they would follow-up with pharmacy. She said that no one followed up with her regarding
the status of the medication. R133 then said the muscle relaxer came last night (03/10/2025) and that she
received the medication this morning (03/11/2025). R133 added that V4 (Licensed Practical Nurse) told her
that he had reordered the medication when there was 5 pills left.
Review of R133's medication administration record for January 2025 showed R133 was administered
tizanidine 2mg tablet on the 1st-5th, 8th, 10th-14th, 16th-19th, 21st-24th, 26th-28th, and the 30th.
Review of R133's medication administration record for February 2025 showed R133 was administered
tizanidine 2mg tablet on the 1st-3rd, 7th, 9th, 11th, 13th-16th, 18th-19th, 21st, 23rd-26th, and the 28th.
Review of R133's medication administration record for March 2025 showed R133 was administered
tizanidine 2mg tablet on the 1st-2nd, 5th-9th, and the 11th-12th.
Review of R133's pain assessments for last 3 months showed that during the 3 days resident said she did
not receive her muscle relaxer (tizanidine), a pain level of 5 was documented on 03/08/2025 at 08:57 AM
and on 03/09/2025 at 08:58 AM. Pain levels of 8 were documented on 03/10/2025 at 09:39 AM and 09:42
AM, and a pain level of 5 was documented on 03/10/2025 at 08:04 PM. Pain level of 7 was documented on
03/11/2025 at 08:08 AM
On 03/12/25 at 01:52 PM, surveyor informed resident that medication administration record showed she
was administered the medication on 03/08/2025 and 03/09/2025. R133 became visibly upset then said,
that's a damn lie. R133 again indicated that she did not receive her muscle relaxer from the 8th through the
10th, and finally received her muscle relaxer on 03/11/2025.
Review of R133's medical record indicated resident last admitted to the facility on [DATE] with a past
medical history not limited to: hypertension, bilateral osteoarthritis of knee, other specified postprocedural
states, morbid obesity, and muscle weakness.
Review of R133's care plan documented resident has the potential for pain initiated on 11/18/2024 with
interventions that included but not limited to anticipate the resident's need for pain relief and respond
immediately to any complaint of pain.
R133's Minimum Data Set (MDS) dated [DATE] documented in Section C for cognitive patterns that R133
has no cognitive impairment with an assessment score of 15/15. Section J for health conditions
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145460
If continuation sheet
Page 5 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145460
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Lake County
850 E US Highway 45
Mundelein, IL 60060
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
documented R133 requires pain management and receives scheduled and as needed pain medications.
Level of Harm - Actual harm
Review of R133's active orders as of 03/13/2025 showed orders for pain evaluation every shift,
hydrocodone-acetaminophen (norco) 5-325 milligram (mg) tablet every 8 hours as needed for pain, and
tizanidine hcl 2mg tablet every 8 hours as needed for muscle spasm.
Residents Affected - Few
On 03/12/2025 at 01:52 PM, R133 who appeared visibly distraught said when she didn't take her muscle
relaxer medication (tizanidine) with norco for those 3 days (3/8-3/10/2025), her pain was not fully controlled,
and she was having muscle spasms to the front of her legs which made it hard for her to sleep during those
3 days. R133 said she had asked for the tizanidine several times but was told by the nurses that she didn't
have any left and could only get norco. At 01:56 PM, R57 (R133's roommate) said a few mornings ago, she
was awoken by R133 who was moaning out loudly in her sleep. R57 then said, I felt so bad for her (R133)
because I knew she was hurting bad.
On 03/13/2025, review of R57's Brief Interview for Mental Status (BIMS) Evaluation dated 02/4/2025
indicated R57 has no cognitive impairment/ intact cognitive response with assessment score of 15.
On 03/12/2025 at 02:05 PM, V5 (Licensed Practical Nurse) said R133 usually requests her tizanidine
medication (muscle relaxant) daily in the morning and at night. V5 then said R133's tizanidine medication
was reordered last on 03/08/2025 and 15 capsules were received on 03/10/2025. Reviewed R133's
medication card for tizanidine with V5 that showed a dispensed date of 03/10/2025.
On 03/13/2025 at 11:11 AM, V4 (Licensed Practical Nurse) said that he reordered R133's tizanidine
medication on 03/04/2025 and R133 had 3 or 4 capsules left on her medication card when he reordered.
On 03/13/2025 at 01:00 PM, V2 (Director of Nursing) said her expectation of staff is to manage a resident's
pain by administering their pain medication as ordered and as needed. V2 added that staff should reorder a
medication when there's a week's supply left and if a medication is unavailable, they should utilize the
facility's automated medication dispensing system.
On 03/13/2025, review of facility's automated medication dispensing system list of supplied medications did
not include the medication tizanidine. V1 (Administrator) also provided in-service records dated 03/12/2025
and 03/13/2025 for medication administration.
On 03/13/2025 at 01:43 PM, surveyor requested from V1 (Administrator) the contact information for V23
(Registered Nurse) to clarify her documented administrations of tizanidine to R133 on 03/08/2025 and
03/09/2025 during the 3 days that R133 was told she had none left and had previously indicated not
receiving the medication. V23's contact information was not provided during survey or upon survey team
exiting the facility.
On 03/13/2025, facility provided order detail report for R133's tizanidine medication that documented 3
capsules were dispensed on 03/03/2025 then medication was not dispensed again until 03/10/2025 with 15
capsules dispensed on the same date.
Administration of Medications policy last revised 02/2018 reads in part: all medications are administered
safely and appropriately to aid residents to and help in overcome illness, relieve and prevent symptoms and
help in diagnosis .if a medication is ordered but not available, check to see if it was misplaced and then call
the pharmacy to obtain the medication .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145460
If continuation sheet
Page 6 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145460
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Lake County
850 E US Highway 45
Mundelein, IL 60060
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Pain Management policy last revised 10/2024 reads in part: to ensure the resident's pain is managed
effectively. It is the policy of this facility to respect and support the resident's right to optimal pain
assessment and management. This facility recognizes that residents may have decreased sensations or
perceptions of pain .Chronic pain may produce anorexia, lethargy, depression, immobility, social isolation
.Each and every resident has a right to the assessment and management of pain. Effective pain
management can remove the adverse psychological and physiological effects of unrelieved pain. Optimal
management of the resident experiencing pain enhances the healing and promotes both physical and
psychological wellness.
Event ID:
Facility ID:
145460
If continuation sheet
Page 7 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145460
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Lake County
850 E US Highway 45
Mundelein, IL 60060
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review the facility to ensure medications were administered as
prescribed. There were 31 opportunities with 2 errors, resulting in a 6% error rate. This applies to 1 of 2
residents (R264) observed in the medication pass.
Residents Affected - Few
The findings include:
On 3/12/25 at 9:10 AM, V7 (LPN - Licensed Practical Nurse) administered R264's 9 AM medications
including amiloride 5 mg, celecoxib 200 mg, ezetimibe 10 mg, folic acid 1.5 mg, zinc 220 mg (V7
administered 225 mg dose), multivitamin, a liquid protein supplement, pregablin, vitamin C, and Norco
10/325 mg. V7 did not prepare or administered R264's Thiamine 100 mg tablet. V7 looked through the
medication cart for R264's Zinc 220 mg capsules. V7 was unable to locate the medication. V7 held up a
Zinc 50 mg tablet and stated, This is all I have, so I'll give 4 tablets to equal 200 mg and I'll cut a fifth tablet
in half to make 25 mg. It's the best I can do. I know it's not exactly 220 mg. V7 administered 225 mg of Zinc
tablets as he described. V7 did not check the medication room for Zinc 220 mg capsules and he did not call
a nursing manager to request Zinc 225 mg capsules.
R264's Facesheet dated 3/13/25 showed he was admitted to the facility 3/4/25. This document showed
R264 had diagnoses to include, but not limited to: benign lipomatous neoplasm (non-cancerous fatty
tumors), encounter for surgical aftercare following surgery on the nervous system, hypertrophied, anemia,
disorder of the autonomic nervous system, alcohol dependence and withdrawal, seizures, history of falling,
generalized muscle weakness, need for assistance with personal cares, and cognitive communication
deficit.
R264's Physician Order Sheet dated 3/13/25 showed orders for Thiamine 100 mg daily and Zinc 220 mg
capsule - Give 1 capsule by mouth daily.
R264's Progress Notes did not have an entry addressing the problem with the Zinc.
On 3/13/25 at 9:44 AM, V5 (LPN) was standing next to the medication cart. The surveyor asked V5 if the
facility carried the Zinc 220 mg capsules. V5 replied, I think we have the 50 mg tablets. If a resident has an
order for 220 mg capsules then the family may bring it in. The surveyor asked V5 how she would prepare a
220 mg dose of zinc with 50 mg tablets. V5 stated, Well, you could give 4 tablets to equal 200 mg, but to
cutting the 5th tablet to get 20 mg would be hard. I wouldn't give 225 mg, that's not what was ordered and
we should follow the physician orders. I would have called the supervisors to ask if we had 220 mg
capsules. If the medication was not available, then I would notify the provider and ask them to change the
dose. That should be charted in the progress notes. During this interview, V5 opened R264's EMR
(Electronic Medical Record) on the computer. V5 said R264's order was for a 220 mg capsule and she did
not see a progress note that the provider had been notified.
On 3/13/25 at 9:50 AM, V20 (Activities/Supplies) said he is responsible for ordering the OTC (Over the
Counter) medications or house stock. V20 said the nurses or supervisors will notify me if we need to order
anything. The surveyor and V20 went to the OTC room. The surveyor asked V20 if the facility had Zinc 220
mg capsules. V20 pointed to a bin with 6 bottles Zinc 50 mg tablets. V20 stated, This is all we have for Zinc.
I don't recall the nurses asking me to order Zinc 220 mg capsules. If I need something, then I can usually
run over and pick it up the same day. I'll have to check on that.
On 3/13/25 at 12:24 PM, V2 ( DON - Director of Nursing) said during medication administration the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145460
If continuation sheet
Page 8 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145460
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Lake County
850 E US Highway 45
Mundelein, IL 60060
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
nurses should verify they have the right resident, right medications, and right dosage. V2 said if the nurse
was administering the 0900 medications, then they should give all the medications ordered for that time. V2
said if the medication is not administered, then the nurse should chart a reason why and notify the provider
and/or the pharmacy. V2 said the nurses are expected to follow the physician orders. V2 said if a medication
dose is not available, then the nurse should let the provider know and get permission to administer an
alternative. V2 said this communication should be documented in the progress notes. V2 said the facility
had Zinc 50 mg tablets and it would be difficult to provide the exact dose of 220 mg (ordered by the
physician). V2 stated, We'll make sure it is replaced with the proper med. The nurse should have notified the
manager and we could have looked into it. We know it was a problem and we are working to correct it.
The facility's Administration of Medications Policy reviewed April 2023 showed, Policy: 1. A physician or
nurse practitioner order is required for administration of all medication . Procedure: .7. If there is a
discrepancy between the MAR and label, check orders before administering medications . 10. Prepare or
pour each dose of medication using appropriate measuring device . 18. If the medication is not
administered, record reason on the eMAR and notify physician or nurse practitioner .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145460
If continuation sheet
Page 9 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145460
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Lake County
850 E US Highway 45
Mundelein, IL 60060
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review the facility failed to serve food at an appetizing
temperature to the residents for 3 of 3 residents (R112, R80, R68) reviewed for appetizing food
temperatures in the sample of 31 and 2 residents outside of the sample (R113, R79).
Residents Affected - Some
The findings include:
On 3/12/25 at 10:30 AM, during the Resident Group Meeting the residents said the meals are served late
most of the days. They said last night dinner time was supposed to be 5 PM, but the food doesn't arrive until
6 PM. The residents asked the surveyor have you ever had to eat cold food all the time? It's definitely not
satisfying and the food tastes different. There is very much a temperature issue with the food here and it's
seems like it's been worse this year. The residents said the cold food had been an ongoing complaint of the
Resident Council, but the Dietary Manager has yet to attend the meeting. The residents said food is a
continuous concern at the facility and all five residents agreed with the concerns and contributed in the
discussion.
On 3/11/25 at 9:51 AM, V16 (Dietary Manager) said all the food is cooked in the kitchen and served from
the steam table in the kitchen. V16 said the food is served from the steam table, placed on carts and taken
to the units or dining room. V16 said the CNAs (Certified Nursing Aides) are responsible for passing the
trays to the residents and he is unsure how long it takes for all the trays to be passed. V16 said the dietary
staff doesn't have much interaction with the residents. V16 aid he was unsure if the facility had a Food
Committee. V16 said he thinks the resident's discuss the food in the Resident Council Meetings, but he has
not attended.
On 3/11/25 at 11:30 AM, V17 (Cook) obtained the food temperatures from the food in the steam table. The
first plate of food was placed on the plate at 11:47 AM. The final plate was prepared at 12:54 PM (over an
hour later). The last two carts sent out were to the 7000 and 8000 units and the plates were not covered
with insulated bottoms and lids. There were no food temperatures taken during this time. The resident trays
were organized by their room location. The facility used several carts to load the resident trays. Some of the
food was transported in a covered cart, with no insulated lid or bottom, and other carts had insulated lids
and bottoms surrounding the residents plates. V18 (Cook) communicated with V17 (Cook) and loaded each
plate into the carts. The carts were then transported out to the units, where the CNAs were responsible for
passing the trays. On 3/11/25 the noon meal tray line was disorganized and slow. V17 (Cook) and V18
(Cook) were the main staff handling the resident plates. The doors to the carts were left open, as V18
placed each plate onto the tray. These plates did not have any insulated covers around the plates.
On 3/13/25 at 9:13 AM, V16 (Dietary Manager) said he has been in the position since September 2024.
V16 said he had not attended a Resident Council Meeting. The surveyor asked V16 why some of the
resident trays were sent out with insulated covers and others were not. V16 replied, It was a logistics issue.
The trays won't properly fit into the 7000 and 8000 carts if we use the insulated covers. We tried that and
we had to cut the number of trays we could fit in the cart in half and the trays weren't as stable with the lids
on. I spoke with VP (Vice President) and we are supposed to be getting new carts for 7000 and 8000, so
we can use the insulated lids. We have plenty of insulated covers. V16 said the order for new carts was
placed last month. V16 said he was aware there were resident complaints of cold food.
On 3/13/25 at 9:33 AM, V10 (CNA - Certified Nursing Aide) said the dietary staff deliver the cart
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145460
If continuation sheet
Page 10 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145460
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Lake County
850 E US Highway 45
Mundelein, IL 60060
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Level of Harm - Minimal harm
or potential for actual harm
with trays to the units, but the CNAs are the ones that have to pass the trays to the resident's V10 said
some residents eat in the dining room and others prefer to eat in their rooms. V10 said the CNAs don't have
enough time to pass the trays warm and they often have to warm up the residents' food in the microwave.
V10 said he only works day shift, but he has to warm several resident plates a day. V10 said the residents
complain about the food being cold.
Residents Affected - Some
On 3/13/25 at 9:38 AM, V19 (CNA) said she the CNAs pass the trays and rarely get help. V19 said dietary
never comes out to assist with passing trays. V19 said the residents complain daily about cold food. V19
said some of the residents ask for us to warm their food in the microwave. V19 stated, We spend 30-40
minutes a day heating up trays and that is time we are taken away from resident care.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145460
If continuation sheet
Page 11 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145460
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Lake County
850 E US Highway 45
Mundelein, IL 60060
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review the facility failed to ensure dry goods were stored in a
manner to prevent cross-contamination, serve food in a manner to prevent cross-contamination, and failed
to properly sanitize the food preparation surfaces. These failures affect all residents residing in the facility.
The findings include:
The CMS 671 Form dated 3/11/25 showed the facility census was 161 residents.
1. On 3/11/25 a kitchen tour was conducted with V16 (Dietary Manager). At 9:47 AM, in the rear of the
kitchen (where the facility performs the puree process), on low shelf below the commercial blender there
was an open pitcher with approximately 2 inches of a white powder substance. There was not a cover on
the pitcher. The surveyor pointed down to the pitcher and asked V16 what was inside. V16 stated, Oh that's
thickener. The surveyor asked him if the thickener should be covered. V16 replied, Yes, this is garbage. I'll
throw it out. The kitchen tour continued into the dry storage room. There was a large box, with a clear
plastic liner open with a white powder exposed. The surveyor walked near the box and the clear plastic liner
moved. The surveyor pointed to the box and asked V16 what was in there. V16 said it was thickener and
should not be left open due to the risk of things falling into the thickener. It should be covered to prevent
cross-contamination. V16 placed the plastic liner over the white powder and closed the top of the box. At
12:56 PM, the box of thickener, in the dry storage room was open to air with the top layer exposed to the
air. The surveyor pointed this out to V16 (Dietary Manager) and he turned to the kitchen and asked, Who
was in the thickener?
The facility's Dietary Food Storage Policy dated December 2020 showed, Policy: Food and non-food
supplies will be purchased, received, and stored under safe and secure conditions as required to meet
federal, state, and local laws .
2. On 3/11/25 at 11:40 AM, there was a red bucket, on the lower shelf of the food preparation area. The
water inside the bucket was dingy and the rag inside was stained a yellow/brown color. V16 (Dietary
Manager) said it is the sanitizing bucket for the food preparation area. The surveyor asked V16 to test the
sanitization level of the liquid. V16 obtained sanitization test strips that were orange in color. V16 said the
strip should change to a yellow/green color or 200-300 parts per million of QAT. V16 submerged the orange
test strip into the solution and the color did not change. V16 stated, That's not good. I will have to dump it.
V16 said it's important to ensure the sanitizing bucket has the proper amount of sanitizing agent to properly
sanitize the food preparation area. V16 said improper sanitization increases the risk for foodborne illness.
The facility's Dietary Cleaning Policy dated December 2020 showed, Policy: This facility will store, prepare,
distribute, and serve food under sanitary conditions to ensure that proper sanitization and food handling
practices to prevent the outbreak of foodborne illnesses is attained continuously. Procedures: Staff
members preparing food in the kitchen will follow safety precautions to protect the residents and the
employees themselves . Staff will use a clean as you go technique to keep the facility and neighborhood
kitchen areas clean, functional and attractive . Clean and sanitize work area and dining tables and chairs
using sanitizer spray. Clean underside of edge of the tables .
3. On 3/11/25 at 11:44 AM, V17 (Cook) washed his hands then applied purple gloves. V17 approached
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145460
If continuation sheet
Page 12 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145460
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Lake County
850 E US Highway 45
Mundelein, IL 60060
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
the steam table to initiate the noon meal tray service. V17 placed his gloved hands behind his back and the
back of his hands contacted his clothing. He did not remove the contaminated gloves, but started removing
stacks of clean plates from the plate warmer. V17 used the contaminated gloves to obtain a tray of soup
bowls. At 11:47 AM, V17 used the contaminated gloves to prepare two pureed plates. Then V17 placed his
fisted hands on the ledge of the steam table and leaned into them. V17 had food debris soiled on his apron
and pants. Both V17's gloved hands came into contact with his apron and pants. V17 did not remove his
contaminated gloves or perform hand hygiene. He continued to touch plates, cups, and bowls with the
contaminated gloves. At 11:54 AM, V17 opened the warmer and used his contaminated gloves to obtain a
hamburger. He used the contaminated gloves to open a drawer, under the griddle and removed slices of
cheese and tomato with his contaminated gloves. V17 assembled the bun, hamburger, cheese with his
contaminated gloves and placed the tomato slice on the plate. At 12:00 PM, V17 used the contaminated
gloves to open a warmer with insulated bottoms and covers. He opened the latch, obtained these items,
and placed them on the counter wearing the same gloves. At 12:08 PM, he returned to the warmer again to
obtain insulated bottoms and lids. At 12:15 PM, V17 used the contaminated gloves to retrieve a hotdog bun
from the package, then opened to warmer to obtain a hotdog. At 12:30 PM, V17 used the contaminated
gloves to search for a utensil in the clean utensil drawer. He moved the utensils about in the drawer with the
contaminated gloves. V17 continued placing food on the plates with the contaminated gloves until the final
plate was made at 12:54 PM.
On 3/13/25 at 9:13 AM, V16 (Dietary Manager) said the cook should change gloves and perform hand
hygiene any time their gloves come in contact with their body or clothing. V16 said this important because
there is a risk of cross contamination. V16 said the cook's clothes could be dirty or they could have things
on their clothes.
The facility did not have a policy specific to glove use, hand hygiene, and cross-contamination in the
kitchen. The Glove Policy revised 11/2024 did not pertain to use the in the kitchen.
The facility's Handwashing Policy dated 11/2024 showed, 1. Handwashing is done before and after resident
contact, before and after any procedure, after using a Kleenex or the restroom, before eating and handling
food, and when hands are obviously soiled and regardless of glove use .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145460
If continuation sheet
Page 13 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145460
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Lake County
850 E US Highway 45
Mundelein, IL 60060
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 4. R80's
admission Record, provided by the facility on 3/13/25, showed he had diagnoses including, but not limited
to, Parkinson's disease, primary generalized osteoarthritis, chronic diastolic congestive heart failure,
unsteadiness on feet, low back pain, contracture left knee, type II diabetes mellitus with diabetic
neuropathy, dizziness and giddiness, tremors, sciatica right side, and weakness. R80's facility assessment
dated [DATE] showed he was cognitively intact, required partial to moderate assistance from staff for
getting on and off the toilet, and was dependent on staff for toilet hygiene. R80's care plan initiated on
9/15/23 showed he had episodes of bladder incontinence, and required staff assist to complete toileting
task (cleaning/managing clothing). R80's care plan initiated on 6/2/2020 showed he had an ADL (activities
of daily living) self-care deficit, required limited assist to transfer, and extensive staff assistance with
dressing, toileting, and bathing.
Residents Affected - Some
On 3/12/25 at 10:04 AM, R80's call light was on. V21 (Certified Nursing Assistant-CNA) entered R80's
room. R80 was in his bathroom, sitting on the toilet. V21 performed hand hygiene, put gloves on, grabbed a
couple moist wipes and assisted R80 with standing. V21 said she needed to move R80's wheelchair out of
the way and used the hand she had the moist wipes in to move the wheelchair back. The moist wipes
touched the armrest of the wheelchair, and the cushion on the wheelchair when she was moving it back.
V21 used the same wipes to clean R80 after he had a bowel movement. V21 told R80 that he had a good
bowel movement. V21 left the gloves on that she used to clean R80's stool with, and pulled up R80's brief,
pants, and pulled down R80's shirt. V21 pulled R80's wheelchair closer, touching the right armrest of the
wheelchair, then assisted R80 with transferring back to his wheelchair. As R80 was sitting down, V21 place
both hands on R80's upper buttocks area, touching his pants and shirt, to help R80 lower into the
wheelchair. After getting R80 back into his wheelchair, V21 removed the gloves used for toileting and
washed her hands.
On 3/13/25 at 11:40 AM, V22 (Licensed Practical Nurse-LPN) said V21 should not have used the wipes if
they touched the arm and seat of the wheelchair. They should have discarded the wipes, changed gloves
and got a new wipe to clean the resident. V22 said V21 should remove the gloves used for cleaning stool
and perform hand hygiene prior to touching the resident's clothes and the environment, to prevent
cross-contamination and for infection control.
On 3/13/25 at 12:43 PM, V3 (Assistant Director of Nursing-ADON) said V21 should have prepped R80,
then grabbed the wipes. V3 said if the wipes touch something, throw them away and get clean wipes for
care. V3 said after wiping the resident, V21 should remove the gloves and wash her hands before touching
the resident, their clothing, or their environment, to prevent cross-contamination, for infection control.
The facility's policy and procedure titled Gloves, with a review date of 11/2024, showed 1. Gloves are worn
when there is a chance of coming into contact with excretions, secretions, blood, body fluids, mucous
membranes, non-intact skin or other potentially infective material .4. Hands should always be washed after
removing the gloves. 5. Gloves are one-time use only item.
The facility's policy and procedure titled Handwashing, with a review date of 11/2024, showed 1.
Handwashing is done before and after resident contact, before and after any procedure, after using a
kleenex or the rest room, before eating and handling food, when hands are obviously soiled and regardless
of glove use.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145460
If continuation sheet
Page 14 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145460
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Lake County
850 E US Highway 45
Mundelein, IL 60060
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
On 3/13/25 at 2:57 PM, V3 provided the facility's November 2018 policy and procedure titled Incontinence
Care. The procedure showed 3. Wash hands and apply gloves. 4. Provide privacy for resident. 5. Remove
soiled clothing and linen. 6. Clean peri area with appropriate cleanser and dry. 7. Apply barrier cream if
appropriate. 8. Apply clean clothing and linen. 9. Notify housekeeping if floor is wet. 10. Dispose of soiled
clothes and linen in appropriate areas. 11. Wash hands . At 2:59 PM, V3 was asked when staff should
remove the soiled gloves used to clean stool during care. V3 said staff should remove the soiled gloves
after cleaning the resident, and wash their hands before touching the resident or their environment.
Based on observation, interview, and record review the facility failed to ensure contact isolation precautions
were posted (R465), failed to ensure personal protective equipment was worn in enhanced barrier
precaution rooms (R157, R16) and failed to change gloves during pericare (R80) to prevent cross
contamination for 4 of 5 residents reviewed for infection control in the sample of 32.
The findings include:
1. R465's face sheet showed an admission date of 3/7/25. Diagnoses included acute osteomyelitis of the
right ankle (bone infection), MRSA infection (Methicillin resistant staphylococcus aureus), and aftercare
following toe amputations.
On 3/11/25 at 11:37 AM, R465 had an isolation sign and a PPE bin (personal protective equipment) outside
of the door. The sign showed EBP (enhanced barrier precautions) were in place. Gowns and gloves were
required only during high-contact resident cares.
On 3/12/25 at 9:50 AM, R465 had a new isolation sign outside of the door. The sign showed contact
precautions were in place. Gowns and gloves were always required prior to entering the room.
On 3/12/25 at 9:54 AM, V6 (Registered Nurse) stated R465 has been on contact isolation since admission.
V6 said the sign outside the door should show contact isolation. V6 stated he had no idea why the sign
would have been wrong the day before. V6 stated contact isolation is stricter than EBP isolation. Contact
isolation is used for more serious infections that are more resistant to antibiotics. Correct PPE helps prevent
the spread of germs.
R465's physician order report was reviewed and showed contact isolation precaution were started on
3/12/25.
On 3/13/25 at 11:07 AM, V2 (Director of Nurses/ Infection Control Preventionist) stated R465 had the wrong
type of isolation sign posted on the door. He has surgical wounds and an infection, therefore requires
contact isolation. It was an error on our part to have enhanced barrier precautions in place.
The facility's Infection Control Policy last review dated 3/2024 states under the contact precautions section:
Contact precautions will be used for specified residents known to be suspected or to be infected or
colonized with microorganisms that can be transmitted by direct contact with the resident .or indirect
contact with environmental surfaces or resident care items in the resident's environment.
2. On 3/13/25 at 10:02 AM, R157 had an isolation sign and PPE bin outside of the room. The sign showed
EBP were in place. Gowns and gloves were required during high-contact resident cares. At 10:20
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145460
If continuation sheet
Page 15 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145460
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Lake County
850 E US Highway 45
Mundelein, IL 60060
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
AM, V5 (Licensed Practical Nurse) and V10 (Certified Nurse Aide) entered R157's wearing gloves. V5 and
V10 repositioned R157 to the side and opened his incontinence brief. R157 had a wound dressing on his
coccyx area. V5 wore gloves while wiping and changing R157's tracheostomy oxygen supply mask. V5 and
V10 did not don gowns at anytime during care.
On 3/13/25 at 11:07 AM, V2 (Director of Nurses/Infection Control Preventionist) stated staff should be
following the isolation precautions posted on the doors. EBP requires gowns and gloves at close, direct
resident care. It reduces the risk of infection being transmitted from resident to resident. V2 said R157 has a
history of infections and is at high risk for more.
The facility's Enhanced Barrier Precautions policy dated 3/2024 states: Gowns and gloves are used during
high-contact activities with .changing briefs . tracheostomy/ventilator .any skin opening requiring a dressing
.
3. On 03/11/25 at 10:11 AM, surveyor approached R16's room and noted a magnetic enhanced barrier
precautions (EBP) sign posted on doorframe that indicated R16 was on EBP for g-tube (indwelling
gastrostomy tube), wound, indwelling urinary catheter and colostomy (opening for colon through abdomen)
and that staff must wear gloves and a gown for high contact guest care activities that included but not
limited to, device care or use of feeding tube.
On 03/11/25 at 10:27 AM, surveyor observed V4 (Licensed Practical Nurse) in R16's room at her bedside
wearing only gloves and not wearing a gown. V4 said he was preparing to start R16's tube feeding (enteral
nutrition) but needed to check placement of R16's g-tube first. V4 then took a syringe from the bedside
table, pulled back on the plunger drawing a small amount of air into the syringe, and inserted the syringe tip
into the opened entry port of R16's g-tube. V4 placed his stethoscope over R16's left abdominal area and
injected the air into the g-tube. After V4 verified placement, he removed the plunger from the syringe and
added water into the syringe that drained into R16's g-tube. V4 (Licensed Practical Nurse) then removed
the syringe and attached the tip of the tube feeding line into the opened entry port of R16's g-tube then
started the feeding pump and performed hand hygiene.
On 03/11/25 at 10:30 AM V4 (Licensed Practical Nurse) said he needed to change the dressing around the
R16's g-tube insertion site and proceeded to apply gloves, remove the previous dressing, cleansed
insertion site area, then placed a new dressing over the insertion site of R16's g-tube. At 10:35 AM, upon
V4 (Licensed Practical Nurse) exiting R16's room, surveyor reviewed the posted EBP sign with V4 and
when asked if he should have worn an isolation gown while performing g-tube care to R16, V4 (Licensed
Practical Nurse) said, yes, I forgot about it.
Review of R16's care plan report on 03/11/2025 documented that resident requires tube feeding (g-tube)
related to dysphagia and Huntington's disease with date initiated of 05/15/2023. Report also documented
that resident is on enhanced barrier precautions related to chronic wounds and g-tube with date initiated of
12/18/2024.
R16's active orders as of 03/13/2025 showed orders for enteral feed order ever shift for feeding [nucleolus
and neural progenitor protein] 40ml/hr (milliliters per hour) x 18 hours (total volume 720 cc (cubic
centimeter) with 200ml flush every 4 hours; enteral feeding order two times a day for feeding stop ta 4:00
AM and restart the feeding at 10:00 AM .; clean g-tube site with normal saline every day shift and as
needed for routine care, infection prophylaxis; enhanced barrier precautions: g-tube/wound every shift
(12/18/2024).
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145460
If continuation sheet
Page 16 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145460
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Thrive of Lake County
850 E US Highway 45
Mundelein, IL 60060
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Review of R16's medication administration record for March 2025 revealed that V4 (Licensed Practical
Nurse) documented on 03/11/2025, acknowledgement that R16 is on Enhanced Barrier Precautions for
g-tube and wound, he restarted the enteral feeding, and he provided g-tube site care.
On 03/13/25 at 11:22 AM, V3 (ADON/Infection Control Nurse) said EBP (Enhanced Barrier Precautions)
are extra precautions used for residents with a portal of entry, such as a g-tube. He said the EBP magnet
should be posted on the doorway of the residents' room and the isolation bins are outside the rooms. V3
said during g-tube care, the nurse should wear a gown and gloves. He said there is a potential for splashing
and contamination of the nurses' scrubs and if something gets splashed on the staff's uniform, they could
carry it to another room or they could already have a potential contaminant on their uniform and the g-tube
is a portal of entry. This would cause an issue with cross-contamination. V2 (DON) was present during
interview and stated, it's been a learning curve for the staff. We've had several training sessions. They
should have worn PPE (personal protective equipment) to provide the g-tube care. It's a work in progress.
On 03/13/25 at approximately 10:00 AM, V1 (Administrator) provided employee performance form for V4
(Licensed Practical Nurse) that indicated an oral warning was given related to not wearing PPE with a
resident on EBP on 03/11/2025. V1 said the facility also conducted an in-service on 03/11/2025 and
implemented an audit tool from 03/11 through 03/13/2025 for enhanced barrier precautions procedures that
included proper use of PPE. Documents were provided and reviewed by surveyor with no concerns.
Enhanced Barrier Precautions policy dated March 2024 reads in part: this facility follows recommendations
and guidance from the centers for disease control in order to keep all residents safe from Healthcare
Acquired Infections (HAI). Multidrug-resistant-organism (MDRO) transmission is common in skilled nursing
facilities, contributing to substantial resident morbidity and mortality and increased healthcare costs. On the
recommendation and approval of the facility's Infection Preventionist in collaboration with the facility's
Medical Director, Enhanced Barrier Precautions (EBP) are implemented as one intervention this facility
uses to reduce transmission of resistant organisms that employs targeted Personal Protective Equipment
(PPE) use during high contact resident care activities Enhanced Barrier Precautions (EBP) refers to an
infection control intervention designed to reduce transmission of multidrug-resistant organisms that
employs targeted gown and glove use during high contact resident care activities. Indwelling medical device
refers to an indwelling medical device provides a direct pathway for pathogens in the environment to enter
the body and cause infection. Examples include but are not limited to: central lines .indwelling urinary
catheters, feeding tubes .EBP is used in conjunction with standard precautions and expand the use of
Personal Protective Equipment (PPE) to donning of gown and gloves during high-contact resident care
activities that provide opportunities for transfer of MDRO's to staff hands and clothing. EBP will be used for
any residents in this facility who meet the stated criteria wherever the resident resides in the facility.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145460
If continuation sheet
Page 17 of 17