F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to protect the residents' right to be free from verbal abuse by
another resident and mental abuse by a staff member. This failure affected three of four residents (R1, R3,
R4) reviewed for abuse in the sample of four.
Findings Include:
The facility's Abuse Prevention Program dated October 2022 documents the facility affirms the right of it's
residents to be free from abuse or mistreatment. Abuse means the willful infliction of injury, intimidation or
punishment resulting in physical harm, pain, or mental anguish. Verbal abuse is the use of oral, written, or
gestured language that willfully includes disparaging and derogatory terms to residents or families, or within
their hearing distance, regardless of an individuals' age, ability to comprehend, or disability. Examples of
verbal abuse include, but are not limited to, threats of harm or saying things to frighten a resident. Mental
abuse includes but is not limited to threats of punishment or deprivation.
1. The Abuse Investigation Summary dated 10/9/24 documents R1 reported V7 Certified Nurses Assistant
(CNA) made statements to R1 that were inappropriate and threatening in tone. V9 Admissions' statement
dated 10/9/24 documents R1's Wife (V17) reported to her that V7 CNA told R1 that if he didn't stop putting
on his call light she was going to beat him.
R1's Medical Diagnoses sheet dated October 2024 documents R1 is diagnosed with Cerebral Infarction,
Muscle Weakness, Difficulty Walking, and Spine Fusion.
R1's Minimum Data Set (MDS) dated [DATE] documents R1 is cognitively intact.
On 10/24/24 at 3:57 PM R1 stated on the night of 10/8/24 V7 CNA came into his room three times to
answer his call light. V7 had an attitude that he continued to put on his call light when his needs were not
being met by the nursing staff. R1 stated V7 CNA came into his room and told him if he did not stop putting
on his call light, she would beat him half to death. V7 then left the room and did not return. R1 stated she
had an attitude the entire shift but she should not be making threatening remarks to residents. R1 stated V7
CNA should not be in a caring profession if she cannot be professional or does not actually care about the
residents. R1 stated he never wants V7 to care for him again.
On 10/25/24 at 2:00 PM V1 Administrator confirmed V7 CNA threatening R1 with physical violence if he did
not quit using the call light is not acceptable behavior and is not the behavior the facility
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
145480
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145480
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mattoon Rehab & Hcc
2121 South Ninth
Mattoon, IL 61938
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
condones. V1 confirmed due to the allegation, V7 is no longer able to work at the facility.
Level of Harm - Minimal harm
or potential for actual harm
2. The Abuse Investigation Summary dated 10/8/24 documents R3 and R4 were in a verbal altercation on
10/14/24. R3 stopped in the entrance to the dining room and refused to move when asked to by R4. R3
yelled and cursed at R4 and in return R4 cursed at R3.
Residents Affected - Few
R3's Medical Diagnoses sheet dated October 2024 documents R3 is diagnosed with Depression.
R3's Minimum Data Set (MDS) dated [DATE] documents R3 has a mild cognitive impairment.
R3's Electronic Medical Record documents since June 2024 R3 has been involved in at least five verbal
altercations with other residents.
R3's Care Plan dated 10/22/24 documents R3 has a problem behavior of being verbally inappropriate with
staff and residents.
R4's Medical Diagnoses sheet dated October 2024 documents R4 is diagnosed with Depression and
Anxiety.
R4's Minimum Data Set (MDS) dated [DATE] documents R4 is cognitively intact.
R4's Care Plan dated 5/12/24 documents R4 has a problem behavior of being verbally and physically
aggressive with others.
On 10/24/24 at 3:18 PM R4 stated when he tried to leave the dining room after the evening meal, R3
stopped in the doorway so he could not get through. He asked R3 to move and she refused. He asked R3
again and she yelled at him and told him to f*** (expletive) off. R4 stated that made him mad and he yelled
and cursed back at her. R4 stated he has heard R3 yell and curse at other residents and he tries to avoid
her if he can.
On 10/25/24 at 1:40 PM V14 Social Services Director stated she was in her office when she heard
residents yelling and cursing. V14 came out of her office and found R3 and R4 yelling at each other. R4 was
trying to get past R3 who had stopped in the dining room doorway and R4 stated R3 had told him to f***
(expletive) off. R4 also admitted to cursing back at R3. V14 stated there were other residents in the area
that could have heard the exchange between R3 and R4. V14 stated R3 has had multiple instances in the
past with being verbally inappropriate/cursing at other residents.
On 10/25/24 at 2:00 PM V1 Administrator confirmed the verbal altercation and use of expletives between
R3 and R4 did occur and is not the behavior the facility condones.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145480
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145480
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mattoon Rehab & Hcc
2121 South Ninth
Mattoon, IL 61938
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to provide a safe transfer of a resident (R1) when assisting the
resident to transfer into bed. This failure resulted in R1 sustaining a right shoulder dislocation which
required overnight hospitalization and a surgical intervention. R1 is one of four residents reviewed for
accidents on the sample list of four.
Findings Include:
The facility Incident Report Investigation dated 10/9/24 documents on the morning of 10/9/24 R2
complained of pain in her right shoulder and was sent to the emergency room for evaluation. R2 stated she
believed the injury occurred when a staff member (V4 Certified Nurses Assistant) CNA from the evening
prior transferred her into bed. R2 was found to have a right shoulder dislocation that required surgical
intervention.
R2's Hospital Report dated 10/9/24 documents R2 presented to the emergency room with right shoulder
pain and was found to have a right shoulder dislocation. R2 stated the pain began the night prior when staff
moved her into the bed.
R2's Medical Diagnoses list dated October 2024 documents R2 is diagnosed with Muscle Weakness,
Unsteadiness on Feet, Repeated Falls, Reduced Mobility, and Dislocation of Right Shoulder Joint.
R2's Minimum Data Set, dated [DATE] documents R2 has a mild cognitive impairment and requires
substantial maximal assistance from staff for transfers.
R2's Transfer Status dated 10/1/24 documents R2 requires two staff persons for transfers and toileting.
On 10/24/24 at 3:28 PM R2 stated her right shoulder became dislocated a second time after V4 CNA
transferred her into bed for the night. R1 stated V4 transferred her alone with no gait belt. R2 stated V4
must've pulled on her arm or moved it wrong. R2 stated her pain intensified over the next fifteen minutes
and she was soon in extreme pain. R2 stated the pain continued into the morning. She was then transferred
to the hospital and was diagnosed with a right shoulder dislocation which required surgical intervention.
On 10/25/24 at 10:19 AM V4 CNA stated she took care of R2 on the evening of 10/8/24. V4 stated she
helped transfer R2 to and from the toilet and then also from the wheelchair to her bed for the night. V4
stated at the time of both transfers R2 did not have a sling on her right arm. V4 stated she was unsure if R2
was supposed to be wearing the sling but V4 denied clarifying to be sure. V4 stated she assisted R2 with
no other help from staff and she did not use a gait belt during either transfer.
On 10/25/24 at 11:35 AM V6 Registered Nurse stated she took care of R2 during the day on 10/8/24 and
on 10/9/24. V6 stated when she came on shift at 6:00 AM on 10/9/24, R2 was in extreme pain. At about
6:30 AM, V6 assessed R2's right shoulder and it appeared out of place. R2 was sent to the emergency
room for evaluation. V6 stated when she was assessing R2's pain/shoulder, R2 stated her shoulder started
hurting after she was transferred into bed the night before. V6 stated the day prior
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145480
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145480
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mattoon Rehab & Hcc
2121 South Ninth
Mattoon, IL 61938
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
(10/8/24) R2's shoulder was not in any pain.
Level of Harm - Actual harm
On 10/25/24 at 11:40 AM V13 Registered Nurse stated shortly after she came on shift at 10:00 PM on
10/8/24 R2 stated the staff who put her to bed had pulled on her right arm and it started hurting after that.
R2 rated her pain as a 8/10 and requested Tramadol for pain, which was administered. V13 stated when
she followed up with R2 a bit later, she was asleep. V13 stated at about 5:00 AM on 10/9/24 R2 woke up
and was in extreme pain, again rating it as a 8/10. V13 again administered Tramadol.
Residents Affected - Few
On 10/25/24 at 10:25 AM V8 Physical Therapist stated initially R2 was admitted for therapy after a fall at
home which resulted in some foot fractures and a dislocation of her right shoulder. R2 had a sling on when
she was admitted which she was to wear at all times. R2 was not allowed to use her shoulder or lift her arm
at all. She should not have been transferring without her sling on or using her arm to stabilize herself at all.
V4 CNA should have checked with nursing if she was not sure if R2's sling needed to be on or not. V4
should have used a gait belt when transferring R2. According to V8's assessment a week prior on 10/1/24
R2 required two staff for transfers in order to prevent falls/injury. V8 stated if R2 was not wearing the sling,
used her arm in any way or V4 CNA pulled on her arm, even if by accident- it would have caused the
re-dislocation to occur.
On 10/25/24 at 2:00 PM V1 Administrator confirmed facility staff should ensure resident safety by following
the plan of care for safe transfers in order to avoid injury.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145480
If continuation sheet
Page 4 of 4