F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews and review of records, the facility failed to protect a resident's right (R15) to be free
from physical abuse and failed to address continuing abusive behaviors of a resident (R4). These failures
affected 2 residents (R4 and R15) out of 5 residents (R4, R9, R10, R11, and R15) reviewed for abuse.
These failures resulted to R4 requiring hospitalization for psychiatric evaluation and R15 being transferred
to local hospital after sustaining skin tear on left eyebrow.
Findings include:
R4 is [AGE] years old, initially admitted on [DATE]. R4 has diagnoses of seizure, and schizoaffective
disorder bipolar type. R4's minimum data set assessment dated [DATE] shows R4 scored 15 indicating that
R4's cognition is intact.
On 10/31/2023 at 11:38 AM, R4 was seen sitting in his wheelchair talking to himself. R4 agreed to talk in
his room and was able to answer questions within topic. R4 stated that he sometimes has disagreements
with other residents but cannot remember who those other residents were. R4 was noticed to get easily
agitated during conversation. R4 insisted R4 be wheeled down to the first floor. V5 (Licensed Practical
Nurse) stated that R4 had verbal altercation with R15 about an ice cream. V5 said that R4 said to R15, I
want your ice cream. R15 was seen alert, answered only with a few words and unable to elaborate what
happened. At 12:23 PM, V3 (Social Service Director) stated that he was not familiar with R4 and was not
aware of any incident that happened. On 11/1/2023 at 10:17 AM, V6 (Assistant Social Service Director)
stated that it was V7 (Certified Nursing Assistant) who informed him about the incident between R4 and
R15. V7 told him that R15 had a laceration on his left eye. When I spoke to R15 he pointed to R4, and said
ice cream, ice cream. I (V6) right away informed V3 about the situation.
R4 has history of multiple behavioral problems including physical and verbal aggression. V3 (Social Service
Director): Notes dated 2/3/2023, documents that R4 was verbally and physically aggressive towards staff
with delusional and paranoid behavior. Notes dated 5/2/2023, documents that R4 was verbally and
physically aggressive hitting staff.
Notes dated 6/14/2023, by V15 (Psychiatry/Nurse Practitioner) documents that R4 present history was
outburst. R4 has loud, and aggressive thought process, delusional, anxious, and blunted.
Notes dated 3/28/2023, by V15 (Psychiatrist/Nurse Practitioner) documents that R15 Spanish speaking and
poor historian.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
145507
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145507
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/03/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Clark Manor
7433 North Clark Street
Chicago, IL 60626
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
On 11/3/2023 at 12:21 PM. V15 (Psychiatry/Nurse Practitioner) stated, I really think that R4 is cognitively
impaired and does not know right from wrong. Present history means that during that time nurses reported
that he has an outburst. R15 Spanish speaking and poor historian mean that R15 having long mental
illness may affect his ability to perform during conversation. I cannot tell you if R4 and R15 are a good fit on
being roommates. I don't think anyone is a good fit for R4.
Residents Affected - Few
Then on 6/29/2023, notes of V6 (Assistant Social Services Director) documents that R4 and R15 had
altercation that led to R4 being transferred to hospital for psych evaluation. R15 went to ER (emergency
room) for evaluation of injury (notes of V8 / Licensed Practical Nurse dated 6/29/2023).
During the duration of review, R4 and R15 are on the same floor. R4 has access to R15 by using his
wheelchair as a means of locomotion.
R15 is [AGE] years old, initially admitted on [DATE]. R15 has diagnoses of dementia, schizoaffective
disorder bipolar type. R15's BIMS (brief interview for mental status) dated 5/10/2023 noted by V6 (Assistant
Social Service Director) document that R15 score was 7 with significant cognitive impairment.
On 11/2/2023 at 9:48 AM, V7 (Certified Nursing Assistant) stated during lunch time while doing rounds, V7
went inside room where R4 and R15 were. V7 stated that she observed R15 had a wound that was
moderately bleeding on his eyebrow. V7 stated that when she asked R15 what happened? R15 pointed to
R4 and said, Ice cream! Ice cream! R15 cannot talk to you during conversation. R4 likes food too much and
is very loud. At 10:54 AM, with V1 (Administrator) and V2 (Assistant Administrator), V1 stated that there
was no particular reason why R4 and R15 were placed in the same room. V2 stated that it could have
happened to anyone. V1 and V2 were asked given that R15 cannot verbalize very well and R4 has history
of physical and verbal aggression was there any precautions initiated? V2 stated that it could happen to
anyone. V2 said, It could happen to you and me. At 1:10 PM, V6 stated that R15 cannot tell you or make his
need known. V6 said that he needs to talk in Spanish just to make R15 understand better and R4 does not
speak Spanish and would have a hard time communicating with R15. When asked what interventions
facility did to address verbal and physical aggressive behavior, V6 said, Care plan should address recent
behavioral problems like physical and verbal aggression. At 11/2/2023 at 2:45 PM. Police report was
requested, V2 stated that the incident on 6/29/2023 was not reported because not all physical abuse
incidents are reported to law enforcement agency.
Per notes dated 6/29/2023 by V6, documents that R15 has skin tear above his left eye.
Hospital records provided by V2 regarding R15's CT (Computed Tomography) scan results indicate that
R15 sustained left maxillary subcutaneous soft tissue edema or swelling on or near the left eye.
Abuse policy dated 7/14/2023, reads:
It is the policy of the facility to provide profession care and services in an environment that is free from any
type of abuse. The facility must identify, correct, and intervene in situation in which abuse, neglect,
exploitation, and/or misappropriation of resident property, is more likely to occur.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145507
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145507
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/03/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Clark Manor
7433 North Clark Street
Chicago, IL 60626
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
Based on interviews and records reviewed, the facility failed to report and initiate an investigation of an
injury of unknown source in the time frame required resulting in the delay of the investigation. This failure
affected 1 resident (R3) out of 15 residents reviewed.
Findings include:
On 11/01/2023 at 1:15 pm V2 (Assistant Administrator -AADM) states R3 was sent to the hospital due to
lethargy; it was the nurses and the CNAs and the supervisor who found out that she was lethargic, and R3
was sent to the hospital in the same day.
On 11/01/23 at 1:17 pm V1 (Administrator) states when we were reviewing the hospital paperwork, we saw
the diagnosis. The liaison updated us on the 9/8/23 about the hospital diagnosis based on the CT scan
results. Based on this information received, we initiated the investigation.
On 11/01/23 at 1:19 pm V2 (AADM) says Once we learned about the diagnosis on 9/8/23, we started
interviewing staff to see if there was a fall. R3 was on 1:1 supervision after she came back from the hospital
in April due to the fall incident. Staff said there was no fall between April and September. The staff who did
the 1:1 is always the same people and we interviewed all of them. We have the radiologist summary from
the hospital with the findings. When R3 was in the hospital in April due to the fall, they sent her back right
way and we were monitoring her, but they had the CT negative. Our believe is the hematoma was related to
the fall that happened in April, subdural takes some time to develop. R3's doctor said with the aging, this
can happen. R3's doctor could not make an explanation other the aging condition. Prior the fall, R3's
dementia was getting bad.
Progress notes dated 9/2 23 reads: Note Text: Followed up with (local hospital) regarding resident status
spoke to ER-Nurse/C . with response resident is admitted diagnosis-Sepsis and Subdural Hematoma.
Belongings kept in resident closet, medication kept in med room for pharmacy return, kitchen aware of
resident's transfer. This note was signed by V12 (Registered Nurse -RN).
On 11/2/23 at 8:51 am V12 (Registered Nurse/RN) states I don't know if subdural hematoma is reportable.
That's why I didn't do anything. I have to inform the administrator regarding the incident, if its reportable.
Surveyor asked if V12 knows what to report to the administrator in which he answered, If there is abuse, I
have to report to the administrator, nothing else. Asked about an injury of unknown origin, he says, It
depends on the nature of injury. If the resident has wounds, cuts, fractures, change of condition, we report
it. Then says I just wanted to confirm R3's diagnosis and they (hospital) told me it was subdural hematoma.
I did not mention to anybody. I didn't think it was an issue. That's what happened. Now that I understand
what subdural hematoma is, yes, it needs to be reported to the administrator.
Facility Reported Investigation (FRI) initial and final reviewed and documents facility initiated the
investigation on 8/23, 6 days after facility had been informed of R3's diagnosis by the ER nurse to V12
(RN).
On 11/02/23 at 11:39 am V1 and V2 presented to surveyor a sheet dated 9/9/23 of education on abuse
policy and has V12's name and a signature. V2 says V12 was educated on injury of unknow origin.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145507
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145507
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/03/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Clark Manor
7433 North Clark Street
Chicago, IL 60626
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
V2 states I agree 100% it was not reported on the time frame because they didn't understand that subdural
hematoma is an injury. They thought it was reportable only if something is physically visible, such as
bruises, cuts, fractures.
Facility's abuse policy and procedure reads: Type of abuse: 9- Injury of unknown Origin.
Residents Affected - Few
Unobserved/Unexplained injury requiring transfer to a hospital for examination.
7 steps in abuse prevention: VII - reporting/response
All allegations and/or suspicions of abuse must be reported to the Administrator immediately. If the
Administrator is not present, the report must be made to the Administrator's designee.
All allegations of abuse will be reported to the state agency immediately not exceeding 2 hours after the
initial allegation is received.
A final investigation report will be submitted to the state agency within 5 working days.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145507
If continuation sheet
Page 4 of 4