F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to prevent resident-to-resident abuse for 1 of 3 residents (R7)
reviewed for abuse in the sample of 11.Findings Include: 1. R7's Undated Face Sheet, documents she was
initially admitted to the facility on [DATE] with diagnoses including major depression disorder, anxiety
disorder, chronic pain syndrome, paraplegia, anemia, heart failure, high blood pressure, osteoarthritis and
neuropathy. R7's Quarterly Minimum Data Set (MDS), dated [DATE], documents BIMS 14 and no
behaviors. R7's Nursing Progress Note, dated 7/29/2025 at 10:08 PM documented, res sustained skin tear
to left forearm by another res holding her arm. Skin tear measures 0.4 centimeters (cm) x 0.3 cm. Area
cleansed with NS (normal saline), steri strips applied. All parties notified. No documentation of a bruise on
R7's left forearm. 2. R8's Undated Face Sheet, documents she was initially admitted to the facility on
[DATE] with diagnoses including Alzheimer's disease and mood disorder. R8's Quarterly MDS, dated
[DATE], documents R8 is severely cognitively impaired, wanders daily, has disorganized thinking,
inattention, altered level of consciousness, physical and verbal behaviors towards others occurred 4-6 days,
other behaviors not directed towards others occurred 4-6 days and rejects care 1-3 days.R8's Nursing
Progress Note, dated 7/29/2025 at 9:42 PM documented, res noted in another res room. Res confused and
disoriented. When res asked him to leave out of room, he grabbed her left arm and held on to it causing a
skin tear. Res requested assistance from staff to have him assisted out of room. Res taken to room &
placed in bed. All parties have been notified.On 8/12/2025 at 1:35 PM, R7 sat up in her wheelchair in her
room and stated a few weeks ago at around 9:30 PM R8 was in her room, when she told R8 to get out of
her room he walked up to her grabbed both her forearms, and he squeezed them to death, and it hurt bad.
R7 stated she had a large bruise to her left forearm and a skin tear. R7 stated the skin tear bled down her
arm. Resident pulled left sleeve up and noted steri- strips on her left forearm, no bruising noted. R7 stated it
scared the h*** out of her, but she didn't cry. R7 stated when she sees R8 down her hall now, she has staff
redirect him because she doesn't want to get hurt again. R7 stated she knows R8 has Alzheimer's disease
but that she wishes staff would redirect him more often because he really scared her that day.On 8/19/2025
at 12:30 R8 was observed sitting in the dining room at the facility. R8 didn't respond to any of the IDPH
surveyor's question, R8 just starred straight ahead. On 8/19/2025 at 1:00 PM V20, LPN stated R8 is not
alert and has Alzheimer's disease. Staff try to keep an eye on R8 because he often goes in other residents'
rooms and lays in empty beds. R7 reported to her one night that while attempting to redirect R8 out of her
room, R8 grabbed R7's left forearm which caused a skin tear. On 8/12/2025 at 2:15 PM V1 Administrator,
V8 Regional Administrator and V2 Interim DON stated they were not aware of any resident-to-resident
altercations on 7/29/2025. V1 stated she would have expected staff to report what occurred so she can
start an investigation as soon as possible and put an intervention in place to prevent it from occurring
again. V8 stated he didn't view the incident
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 7
Event ID:
145518
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145518
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mascoutah Rehab and Nursing
201 South 10th Street
Mascoutah, IL 62258
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
as a resident-to-resident altercation, he viewed it more as an incidental contact between R7 and R8. The
Facility's Resident Right to Freedom of Abuse, Neglect and Exploitation policy, initiated 10/16/2023,
documents the facility's residents have the right to be free from abuse, neglect, misappropriation of their
property and exploitation as defined in this policy. The facility shall review altercations from resident to
resident as a potential situation of abuse. Staff shall monitor for any behaviors that may provoke a reaction
by residents or others, which include physically aggressive behavior, such as grabbing and verbally
aggressive behavior such as intimidating.
Event ID:
Facility ID:
145518
If continuation sheet
Page 2 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145518
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mascoutah Rehab and Nursing
201 South 10th Street
Mascoutah, IL 62258
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Respond appropriately to all alleged violations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to investigate a resident-to-resident abuse for 1 (R7) of 3
residents reviewed for abuse in the sample of 11. Findings include: 1. R7's Undated Face Sheet,
documents she was initially admitted to the facility on [DATE] with diagnoses including major depression
disorder, anxiety disorder, chronic pain syndrome, paraplegia, anemia, heart failure, high blood pressure,
osteoarthritis and neuropathy. R7's Quarterly Minimum Data Set (MDS), dated [DATE], documents BIMS 14
and no behaviors. R7's Nursing Progress Note, dated 7/29/2025 at 10:08 PM documented, res sustained
skin tear to left forearm by another res holding her arm. Skin tear measures 0.4 centimeters (cm) x 0.3 cm.
Area cleansed with NS (normal saline), steri strips applied. All parties notified. No documentation of a
bruise on R7's left forearm. 2. R8's Undated Face Sheet, documents she was initially admitted to the facility
on [DATE] with diagnoses including Alzheimer's disease and mood disorder. R8's Quarterly MDS, dated
[DATE], documents R8 is severely cognitively impaired, wanders daily, has disorganized thinking,
inattention, altered level of consciousness, physical and verbal behaviors towards others occurred 4-6 days,
other behaviors not directed towards others occurred 4-6 days and rejects care 1-3 days.R8's Nursing
Progress Note, dated 7/29/2025 at 9:42 PM documented, res noted in another res room. Res confused and
disoriented. When res asked him to leave out of room, he grabbed her left arm and held on to it causing a
skin tear. Res requested assistance from staff to have him assisted out of room. Res taken to room &
placed in bed. All parties have been notified.On 8/12/2025 at 1:35 PM, R7 sat up in her wheelchair in her
room and stated a few weeks ago at around 9:30 PM R8 was in her room, when she told R8 to get out of
her room he walked up to her grabbed both her forearms, and he squeezed them to death, and it hurt bad.
R7 stated she had a large bruise to her left forearm and a skin tear. R7 stated the skin tear bled down her
arm. Resident pulled left sleeve up and noted steri- strips on her left forearm, no bruising noted. R7 stated it
scared the h*** out of her, but she didn't cry. R7 stated when she sees R8 down her hall now, she has staff
redirect him because she doesn't want to get hurt again. R7 stated she knows R8 has Alzheimer's disease
but that she wishes staff would redirect him more often because he really scared her that day.On 8/19/2025
at 12:30 R8 was observed sitting in the dining room at the facility. R8 didn't respond to any of the IDPH
surveyor's question, R8 just starred straight ahead. On 8/19/2025 at 1:00 PM V20, LPN stated R8 is not
alert and has Alzheimer's disease. Staff try to keep an eye on R8 because he often goes in other residents'
rooms and lays in empty beds. R7 reported to her one night that while attempting to redirect R8 out of her
room, R8 grabbed R7's left forearm which caused a skin tear. V20 stated she reported the incident to V8,
Regional Administrator but that she didn't think it was a resident-to-resident altercation, V20 thought it was
just a skin incident. V20 didn't ask R7 if she was scared of R8 and didn't note her left forearm was bruised.
On 8/12/2025 at 2:15 PM V1 Administrator, V8 Regional Administrator and V2 Interim DON stated they
were not aware of any resident-to-resident altercations on 7/29/2025. V1 stated she would have expected
staff to report what occurred so she can start an investigation as soon as possible and put an intervention
in place to prevent it from occurring again. V8 stated he didn't view the incident as a resident-to-resident
altercation, he viewed it more as an incidental contact between R7 and R8. V1, V2 and V8 stated they
started a resident to resident abuse investigation when it was brought to their attention on 8/12/2025. The
Facility's Elder Justice Act and Reporting Suspected Crimes Against Residents Policy & Procedure,
initiated 10/1/2023, documents it is the policy of the facility to empower and enable all owners, operators,
employees, agents or contractors of the facility to make reports to the relevant authorities pursuant to the
provision of the Elder Justice Act (EJA) and CMS
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145518
If continuation sheet
Page 3 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145518
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mascoutah Rehab and Nursing
201 South 10th Street
Mascoutah, IL 62258
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Minimal harm
or potential for actual harm
regulations. Within five working days of the incident, the facility will provide in a follow-up investigation
report. This report will contain information from the resident's record, summary of other documents
obtained, sufficient information to describe the results of the investigation, and indicate any corrective
actions taken, if the allegation was verified, who investigated the incident, and who is submitting the report.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145518
If continuation sheet
Page 4 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145518
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mascoutah Rehab and Nursing
201 South 10th Street
Mascoutah, IL 62258
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to order a abdominal ultrasound,
urinalysis/culture and sensitivity in a timely manner for 1 (R4) of 3 residents reviewed for timeliness of care
in the sample of 3. This failure resulted in a nonverbal resident (R4) being transferred to the emergency
room and diagnosed with a impacted stool in the intestine that was digitally removed from her rectum,
enema, IV hydration and intramuscular shot for the urinary tract infection and put on oral antibiotics. Using
the reasonable person approach, this failure caused pain, discomfort and invasive interventions during a
hospital visit. Findings include: R4's Undated Face Sheet documents she was initially admitted to the facility
on [DATE] with diagnoses including cerebral palsy, constipation and GERD.R4's Care Plan, dated
3/31/2025 documents focus bowel and bladder incontinence. Interventions: record bowel movements,
frequency, and consistency. Assess any signs of discomfort, burning or itching around anus, loss of
appetite, etc. No documentation of R4's diagnosis of constipation was addressed/documented on her care
plan. Another focus: R4 has a communication problem, she is nonverbal. Goal: R4 will feel heard and
understood, as reflected in her body language and facial expressions. Interventions: encourage resident to
continue stating thoughts even if resident is having difficulty. Focus on a word or phrase that makes sense
or respond to the feeling resident is trying to express. Monitor/document for physical/nonverbal indicators of
discomfort or distress and follow-up as needed. R4's Annual Minimum Data Set, dated [DATE] documents
she is severely cognitively impaired, no constipation present, both sides functional impairment in range of
motion, wheelchair for mobility device, doesn't ambulate, dependent on staff for toileting, incontinent of
bowel and bladder. R4's Physician's Order Sheet (POS), dated 12/2/2021 MiraLAX 17 grams by mouth
every day for constipation. 12/2/2021 Senokot S 8.6 milligrams/50 mg two times a day for constipation and
1/27/2025 Bisacodyl 1 suppository rectally at bedtime every other night for constipation. R4's Medication
Administration Record (MAR) dated 8/2025 staff documented physician prescribed medications to treat
constipation were administered as ordered. R4's POS, dated 8/4/2025, documents a urinalysis and reflex
culture (no reason for order) and an ultrasound abdomen and pelvis indication: mass in lower left
quadrant.R4's Bowel and Bladder document, dated 8/3/2025 through 8/14/2025 staff documented R4 had a
small bowel movement on 8/3/2025, large bowel movement on 8/9/2025 and 8/11/2025 and a small bowel
movement on 8/12/2025. R4's Nursing Progress dated 8/4/2025 through 8/7/2025 no documentation as to
why a urinalysis and reflex culture was ordered and no documentation if either test was
collected/completed. R4's Nursing Progress Note, dated 8/7/2025 at 1:33 AM, documents attempted to get
urine per sterile technique without success. No documentation if the ultrasound abdomen and pelvis was
completed. R4's Physician's Progress Note, dated 8/8/2025 at 7:00 AM documents urinalysis and reflex
culture sent. R4's Medical Record dated 8/8/2025 through 8/11/2025 showed no urinalysis and reflex
culture, or ultrasound abdomen and pelvis results were not uploaded in R4's Medical Record. R4's
Physician's Progress Note, dated 8/11/2025 at 7:00 AM, documents the patient is a poor historian due to
cerebral palsy and aphasia. The patient history is taken from her family and nursing staff. The patient has
been restless and agitation for the past week. There was possible grimacing and complaint of pain witness
by her family. Anxiety versus GI/GU (genitourinary/gastrointestinal) symptoms, continuing to await US
(ultrasound) and UA (urinalysis)/UC (urine culture.) R4's Medical Record was reviewed for the UA/UC and
abdominal/pelvic ultrasound on 8/12/2025 at 12:00 PM. The results were not uploaded in R4's electronic
medical record at that time. On 8/12/2025 at 12:10 PM V1, Administrator and V2, Interim Director of
Nursing stated he noted a day or so ago that R4's UA/UC was not collected yet and the abdominal/pelvic
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145518
If continuation sheet
Page 5 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145518
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mascoutah Rehab and Nursing
201 South 10th Street
Mascoutah, IL 62258
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Actual harm
Residents Affected - Few
ultrasound was not completed yet and he had been on the phone with the ultrasound company all morning
trying to figure out why it wasn't done yet. V2 stated the ultrasound company informed him that the
physician's order verbiage was not correct, and it needed the word limited to be added to it so the
ultrasound would be covered by insurance. V2 stated he didn't know why the physician ordered a UA/UC
other than to rule out a UTI and the ultrasound abdomen/pelvis was ordered because R4's physician felt a
mass in her abdomen. V2 wasn't aware the laboratory and ultrasound tests were not completed until the
surveyor requested the test results, that's when he started making calls to see why the tests were not
completed. V1 stated when a physician orders a lab test and/or an ultrasound she expects the UA to be
collected and sent off to the lab the next day and if it was attempted to be collected and unsuccessful, the
nurse should report that to the oncoming nurse and that nurse should attempt to collect the specimen. If
there are any issues getting a specimen i.e. urine collected and/or issues with getting an ultrasound
completed nurses should notify the resident's physician within 24 hours and update them on why the tests
were not done. V1 stated it was a breakdown of communication between nurses as to why these tests were
not completed in a timely manner. R4's Nursing Progress Note, dated 8/12/2025 at 2:16 PM staff
documented company here to do abd (abdominal) x ray for a mass to left quad. At 2:50 PM, staff
documented, attempted to obtain UA sample via straight cath per sterile technique. Attempt was
unsuccessful. Evening shift nurse notified that sample is needing to be collected, verbally understood. At
9:21 PM, staff documented x ray results received and faxed to MD (physician.) At 9:34 PM staff
documented, urine obtained & in fridge in med room. Lab req filled out & faxed to lab. Lab to p/u (pick up)
urine in the AM (morning.)R4's Laboratory Report, dated 8/12/2025 documents urine specimen collected
on 8/12/2025. UA results: pending. UC results: Escherichila Coli (E-Coli.) R4's Ultrasound Patient Report,
dated 8/14/2025 documents pelvis ultrasound findings: images of the bladder are unremarkable. Left lower
quadrant images are unremarkable as well. There is no evidence of mass, cyst or fluid collection.
Impression: unremarkable examination. R4's Ultrasound Patient Report, dated 8/14/2025 documents
abdomen ultrasound findings: trace amount of ascites is noted in the left lower abdomen/pelvis. Peristalsing
bowel loops are noted in the left lower abdomen early in the exam, measuring up to 2.3 centimeters in
diameter. No discrete mass is identified. Impression: slightly dilated peristalsing bowel loops in the lower left
abdomen. Correlate for enteritis versus small bowel obstruction. R4's After Visit emergency room Summary,
dated 8/15/2025 documents, reason for visit: abdominal pain. Diagnoses: impacted stool in intestine, UTI
and constipation. Instructions: Evaluated in the emergency department today with primary concern of
possible constipation. Your workup was concerning for UTI as well. Fecal disimpactation at bedside.
Medications administered: Rocephin 1 gram injection (treatment of UTI), saline enema, sodium chloride
0.9% (intravenous fluid for hydration) and Iodamide. R4's POS, dated 8/15/2025, documents a new
physician's order Cephalexin 500 mg twice a day for 7 days to treat UTI. On 8/19/2025 at 10:00 AM V1,
Administrator and V2, DON stated R4 is a total care, she is incontinent of bowel and bladder and is
dependent with all care and is nonverbal. V2 stated staff are expected to document when a resident has a
bowel movement in the electronic medical record so they can ensure residents are not constipated. Staff
documented R4 had a small bowel movement on 8/12/2025. R4 was transferred to the emergency room
after R4's physician reviewed the abdominal ultrasound results on 8/15/2025 as she wanted to rule out a
small bowel obstruction. The emergency room discharge paperwork documents she was impacted, and
emergency room staff digitally removed the impaction at bedside. After an enema was administrated R4
had a large bowel movement, and she had another large bowel movement when she was readmitted to the
facility. V2 stated R4 was also diagnosed a UTI and was administered an intramuscular shot of antibiotics in
the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145518
If continuation sheet
Page 6 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145518
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mascoutah Rehab and Nursing
201 South 10th Street
Mascoutah, IL 62258
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
emergency room and is continuing by mouth antibiotics at the facility to treat the UTI. V2 stated R4 didn't
have a bowel obstruction and the constipation was resolved immediately after the enema was administered
in the emergency room. On 8/19/2025 at 10:40 AM V19, R4's physician stated she ordered the abdominal
ultrasound on 8/42025 due to feeling a mass in her abdomen but she was more concerned with her having
a UTI at that time. R4 is nonverbal and therefore she can't voice pain but when she assessed her on
8/42025 V19 felt R4 was either in pain or experiencing anxiety so she ordered a UA/C&S and an abdominal
ultrasound for the mass felt in her abdomen that day. V19 stated the tests were not done in a timely fashion
and stated she comes to the facility on Mondays and Fridays and she expected to have both test results
back that Friday, 8/8/2025 but she spoke to the floor nurses who were agency staff and they told her the
tests were completed but the results weren't in R4's electronic medical record and the medical records
employee was on vacation at that time so she had issues getting the test results. After the abdominal
ultrasound was completed, she reviewed the results the next day and stated she sent R4 to the emergency
room to rule out a small bowel obstruction and stated she reviewed the emergency room records and it was
determined R4 had impacted stool near the rectum which was digitally removed at bedside in the
emergency room and R4 received an enema in the emergency room where she had 2 large stools right
after. V19 stated it was determined that R4 has a UTI and she received an intramuscular shot of antibiotics
in the emergency room and she is on a by mouth antibiotic at the facility to treat that. V19 stated she
expected the facility to follow the policies and procedures to ensure physician ordered tests are completed
in a timely fashion. On 8/19/2025 at 3:00 PM, V2 stated the facility doesn't have a policy or procedure that
documents when a lab or ultrasound timeframe should be done.
Event ID:
Facility ID:
145518
If continuation sheet
Page 7 of 7