F 0554
Allow residents to self-administer drugs if determined clinically appropriate.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to complete assessments for
medication self-administration and failed to obtain orders to keep medications at the bedside. This applies
to 2 of 3 residents (R8, R57) reviewed for medications in sample of 18.
Residents Affected - Few
The findings include:
1. On 10/31/23 at 10:58 AM, during initial tour, surveyor went to R57's room. R57 and R60 are husband and
wife and share a room together. Neither R57 nor R60 were in their room; per staff, they were in the hospital.
There was a container of Triamcinolone Acetonide 0.1% ointment on R57's bedside table. On the label of
the container of the Triamcinolone Acetonide, it showed it belonged to another resident (R68), who was in a
different room.
On 11/1/23 at 1:20 PM, surveyor went with V2 (Director of Nursing/DON) to R57's room. R57 had still not
come back from the hospital. The container of the Triamcinolone Acetonide that belonged to R68 was inside
his drawer. R60, (R57's wife) stated I just came back from the hospital. (R57) is my husband and he's still in
the hospital. This ointment has always been here. I didn't know it belonged to another resident. R57 was
putting it on himself for itching because he has a rash on his chest. Surveyor then went with V2 to the
wound cart and could not find R57's Triamcinolone Acetonide cream.
On 11/1/23 at 1:27 PM, V2 stated R68's medicated cream should not be in R57's room. The nurse should
not be using another resident's cream on R57. There should be orders for all medication and an order to be
at the bedside. There should be a self-administration of medication assessment for the resident as well.
On 11/2/23 at 9:43 AM, surveyor went with V3 (Licensed Practical Nurse/LPN) to the wound cart on the
unit. V3 found R57's Triamcinolone Acetonide in the treatment cart. The medicated ointment was not in a
container, but rather in a tube with barely anything in it. V3 stated, It's running out. The nurse shouldn't have
used another resident's Triamcinolone for R57. The nurse also should not have left it in the resident's room.
It should have been stored in the medication cart. The nurse should have also ordered a new medication It
wasn't me who was giving it to him when he was here. I'm only working on this unit today. This is not my
regular unit.
R57's face sheet documents an admission date of 7/13/23. R57's POS (Physician Order Sheet) documents
the following order that started on 10/2/23: Triamcinolone Acetonide External Lotion 0.1%--Apply to both
arms, chest/abdomen, and upper/lower back topically two times a day for skin condition. R57's (Nurse
Practitioner) dated 8/9/23 documents: (R57) seen today for evaluation of rash. Nurse reported patient states
he has a rash that started today. (R57) states when he woke up this am, his arms and trunk were itching
and about lunch time, he noted a red rash. Skin: Scattered papules to top of
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
145536
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145536
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/03/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Citadel of Bourbonnais,the
20 Briarcliff Lane
Bourbonnais, IL 60914
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0554
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
arms, and trunk/chest area, with excoriation due to scratching. Assessment/Plan: Rash-Benadryl for itching
today. Triamcinolone cream ordered for affected areas. R57's MAR (Medication Administration Record) from
August 2023 to present show that R57 was receiving the Triamcinolone Acetonide ointment. R57's medical
record did not have an assessment for self-administration of medications.
2. On 10/31/23 at 11:15 AM, R8 was sitting in her wheelchair in her room. On top of her bedside table,
there was one 24-hour Nasal Spray. R8 stated she bought this from the store and uses it occasionally. R8
stated no one told her how to use it, but she knows how to use it. R8 stated it is always in her room.
R8's POS for October 2023 does not have an order for the nasal spray. R8's POS had an order for Flonase
Allergy Relief suspension 50 MCG (Micrograms)/ACT (Fluticasone Propionate)-1 spray in both nostrils one
time a day for allergies, which is a different medication for the nasal spray that was found in R8's room.
R8's medical record also did not contain an assessment for self-administration of medication, nor did she
have a care plan regarding this.
Facility's policy titled Self-Administration of Medications (2016) documents: 1. As part of their overall
evaluation, the staff and practitioner will assess each resident's mental and physical abilities to determine
whether self-administering medications is clinically appropriate for the resident. 2. In addition to general
evaluation of decision-making capacity, the staff and practitioner will perform a more specific skill
assessment. 6. For self-administering residents, the nursing staff will determine who will be responsible (the
resident or the nursing staff) for documenting that medications were taken. 8. Self-administered
medications must be stored in a safe and secure place.
Facility's policy titled Storage of Medications (2022) shows: 8. Drugs shall be stored in an orderly manner in
cabinets, drawers, carts, or automatic dispensing systems. Each resident's medications shall be assigned
to an individual cubicle, drawer, or other holding area to prevent the possibility of mixing medications of
several residents.
Facility's policy titled Administering Topical Medications (2010) documents: Step in the Procedure: 6. Check
the label on the medication and confirm the medication name and dose with the MAR.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145536
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145536
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/03/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Citadel of Bourbonnais,the
20 Briarcliff Lane
Bourbonnais, IL 60914
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM
and/or mobility, unless a decline is for a medical reason.
2. On 11/1/23 at 10:56 AM, R23 was lying in bed. R23's left hand was observed to be severely contracted.
R23 did not have her carrot splint inside her left hand. Surveyor asked R23 where her splint was. R23
pointed to the dresser. The carrot splint was next to her television (TV). R23 stated, They (CNAs) changed
me a few minutes ago. They put my carrot by the TV. I need it. I have to tell them to put it back in my hand.
Sometimes, they forget to put it in my hand, and I have to remind them.
On 11/1/23 at 2:49 PM (almost four hours later), R23 was lying in bed and on the phone. Surveyor asked
R23 if she received her splint yet. R23 stated, No, I still don't have it in my hand. The splint was still on top
of the dresser.
The next day on 11/2/23 at 9:50 AM, R23 was in bed and watching TV. R23 did not have her carrot in her
hand. Surveyor asked R23 where her splint was. R23 stated that it was in her purse. R23 took the splint out
of her purse and tried to put it in her left hand. R23 was unable to put inside because her left hand was
severely contracted. R23 stated, I need someone to help me put it in my hand. I can't do it by myself. They
never came by to put it my hand today. R23 pushed her call light. V6 (Restorative Aide) came inside to
R23's room. V6 attempted to open R23's hand and put the splint in. When she finally put the splint in, R23
stated it was hurting her. Then, V6 removed the splint.
On 11/2/23 at 9:57 AM, V6 stated, Yes, R23's carrot should be inside her left hand because her hand is
contracted. It's one of the restorative interventions. It should be in her hand except during meals or as
tolerated.
R23's face sheet documents an admission date of 2/20/2014. R23's face sheet shows the following
diagnoses: morbid (severe) obesity due to excess calories, muscle weakness (generalized), lack of
coordination, fatigue, contracture of left hand, functional quadriplegia, and personal history of transient
ischemic attack (TIA), and cerebral infarction without residual deficits. R23's POS (Physician Order Sheet)
shows an order that R23 is to wear a splint to her left upper extremity up to 4 hours as tolerated. Remove if
there are signs of redness or break down.
R23's care plan (12/31/20) shows the following: Focus-(R23) has an ADL (Activities of Daily Living)
self-care, performance deficit related to quadriplegia. Restorative splinting program carrot to left hand on in
am, off at bedtime, 6-7 times a week. Goal-(R2) will maintain or improve current level of function through
the review date. Interventions-(R23) has contractures of the (left hand). Staff will provide skin and nail care
to keep clean and prevent skin breakdown. (R23) uses a carrot.
Based on observation, interview, and record review, the facility failed to apply assistive devices to prevent
contractures. This apples to 2 of 2 residents (R23, R34) reviewed for assistive devices in a sample of 18.
The findings include:
1. R34's face sheet showed R34 had diagnoses including cerebral infarction, hemiplegia affecting left
non-dominant side, abnormalities of gait and mobility, lack of coordination, congestive heart failure, and
muscle weakness. R34's MDS (Minimum Data Set) dated 8/29/23 showed R34 was cognitively intact and
required supervision for eating, substantial assistance for oral hygiene and upper body dressing, and was
dependent on staff for toileting, showering/bathing, lower body dressing, and applying
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145536
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145536
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/03/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Citadel of Bourbonnais,the
20 Briarcliff Lane
Bourbonnais, IL 60914
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
or removing footwear. R34's care plan showed left hemi arm sling to LUE (left upper extremity) for support
when out of bed. R34's POS (Physician Order Sheet) showed an order for left hemi arm sling to LUE for
support, when out of bed starting 5/24/23. The POS also showed an order for a left resting hand splint to
prevent worsening contractures s/p (status post) CVA (Cerebral Vascular Accident) starting 9/21/23.
On 11/1/23 at 01:59 PM, R34's left hand was closing into a fist. R34 did not have a brace on the left hand or
a sling. R34 said the facility was supposed to get a brace for her left hand, but she hadn't received one yet.
R34 stated the facility staff said they ordered the brace two weeks ago. R34 said she had pain in her left
hand, and she would massage her hand. R34 said she had never had a brace applied to her left hand. At
10:36 AM, R34 was sleeping in her high back wheelchair and no sling or brace was observed on her left
arm or hand. The next day on 11/2/23 at 12:11 PM, R34 was in the high back wheelchair in the dining room
eating her lunch. R34 did not have a sling or brace on her left arm.
On 11/2/23 at 12:13 PM, V7 (Licensed Practical Nurse/LPN) said she had been taking care of R34 since 6
AM. V7 said R34 had a stroke that affected her left side and caused weakness. V7 said R34 did not have a
brace on her left hand when she started her shift.
On 11/2/23 at 12:28 PM, V8 (Certified Nurse Assistant/CNA) said she had been taking care of R34 since 6
AM. V8 said R34 had a stroke which affected her left side and caused weakness. V8 said she had never
seen a sling on R34 and had never seen a brace on R34. V8 said she was the aide who would wake R34
up in the morning and provide care and she had never seen R34 with a brace on in the morning. V8 said
she was not aware R34 was supposed to have a brace or sling.
On 11/2/23 at 12:15 PM, V6 (Restorative Aide) said she worked from 6 AM to 2 PM and tried to do range of
motion with R34 when she could. V6 said R34 was not able to use her left hand but she was unaware if
R34 was supposed to have anything on her left hand. V6 also said R34 should have a sling on her left arm
every day.
On 11/2/23 at 12:54 PM, V9 (Restorative Nurse) said she often works with the residents as the floor nurse
and would work from 6 PM to 10 PM. V9 said R34 recently had a stroke and was on restorative for bed
mobility. V9 said R34 usually goes to bed around 8 or 9 PM and she did not believe R34 needed a brace for
her left hand and never applied one on her during bedtime. V9 said R34 should have a sling on her left arm
when she is up in the chair.
On 11/2/23 at 01:01 PM, V2 (Director of Nursing/DON) said if there was an order for a brace or sling, it
should be on, unless they refuse. V2 said if they refuse, it should be documented in the care plan.
The facility's Assistive Devices and Equipment policy revised on 12/2021 showed the facility provides,
maintains, and trains and supervises the use of assistive devices and equipment for residents. Devices and
equipment that assist with resident mobility, safety and independence are provided for residents. These
include, but are not limited to splints, braces, immobilizers.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145536
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145536
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/03/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Citadel of Bourbonnais,the
20 Briarcliff Lane
Bourbonnais, IL 60914
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0813
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to remove expired food items, clean
residents' refrigerators, provide refrigerator thermometers, and monitor daily temperatures. This applies to 3
of 3 residents (R15, R50, R72) reviewed for refrigerators in a sample of 18.
Residents Affected - Few
The findings include:
1. On 10/31/23, the following observations were made during the initial tour:
At 10:53 AM, inside R50's refrigerator, there was no thermometer. The following items were noted: 1
unopened (1/2 pint) milk (2% reduced fat) that expired on 10/6/23 (25 days earlier). There was an opened
carton of 1/2 pint milk (2% reduced fat) halfway full that expired on 9/29/23 (32 days earlier), 1 carton of
whipped unsalted butter--best by 10/19/23, and 1 carton (8 oz--ounces) of cream cheese that expired on
10/18/23. The refrigerator was cluttered and dirty with stains. R50 was not in her room.
R50's face sheet documents an admission date of 7/12/23 to the facility.
2. At 2:11 PM, R72's refrigerator was inspected. R50 and R72 are roommates. There was no thermometer
inside R72's refrigerator. On 11/1/23 at 12:50 PM, V4 (Environmental Services Director) provided the binder
for temperature logs of resident and unit refrigerators. R72 did not have a temperature log sheet for the
month of June. There was only one refrigerator temperature log sheet for July 2023 for the room that R50
and R72 stayed in. V4 was unable to determine if it was for R50 or R72. There were no log sheets for both
R50 and R72 for August 2023.
R72 was sleeping and was unable to be interviewed. R72's face sheet documents an admission date of
3/14/22.
On 10/31/23 at 10:55 AM, V5 (Licensed Practical Nurse/Clinical Nurse Manager) said that it's
housekeeping's job to check the refrigerators every day and remove expired items.
On 11/1/23 at 12:59 PM, V4 (Environmental Services Director) stated refrigerators in residents' rooms are
brought in by the residents' families. V4 stated, The facility provides the thermometers for the refrigerators
and keeps the temperature logs. Any staff member in the facility can remove expired items from the
refrigerator. Every refrigerator should have a thermometer and the temperature needs to be checked and
logged on a daily basis. Housekeeping should be checking the refrigerators and making sure they are
clean.
Facility's policy titled Food Brought in by a Family or Visitors Personal Refrigerators documents the
following: Personal refrigerator temperatures are maintained at 41 degrees F (Fahrenheit) or below.
Refrigerators are cleaned regularly to maintain a safe and sanitary environment for food storage.
Refrigerated foods that have been opened or left-over foods stored in the refrigerator will be marked with
use-by date. The use-by date is 6 days from the day the food was opened or the day the left-over food was
put in the refrigerator. The nursing staff will discard perishable foods on or before the use by date. The
nursing and/or food service staff will discard any foods prepared for the resident that show obvious signs of
potential foodborne danger (for example, mold growth, foul odor, past due package expirations dates).
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145536
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145536
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/03/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Citadel of Bourbonnais,the
20 Briarcliff Lane
Bourbonnais, IL 60914
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0813
Level of Harm - Minimal harm
or potential for actual harm
3. On 10/31/23 at 11:35 AM an expired mixed berry drinkable parfait dated 9/21/23 (41 days earlier) and an
expired red gelatin dated 10/30/23 was found in R15's refrigerator. On 11/01/23 at 10:36 AM and 11/02/23
at 10:41 AM, the expired mixed berry drinkable parfait and expired red gelatin were still present in R15's
refrigerator. On 10/31/23, 11/01/23, and 11/02/23 R15's refrigerator did not a have temperature log.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145536
If continuation sheet
Page 6 of 6