F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to ensure residents who were high risk for falls
were supervised to prevent falls. These failures resulted in R1 & R3 falling being sent to the hospital and
sustaining fractures. This applies to 2 of 3 residents (R1 & R3) reviewed for safety/supervision in the
sample of 5. The findings include:1. R1's face sheet lists his diagnoses to include: congestive heart failure,
shortness of breath, Type 2 diabetes mellitus, morbid obesity, anxiety disorder and wedge compression
fracture of first lumber vertebra. On 1/7/26 at 9:57 AM, R1 was sitting in his wheelchair in his room. He
stated, he had pain in his back. This surveyor asked him why what happened? He stated, he had a fall and
hurt his back. He was going to the bathroom, and the CNA (V3 Certified Nursing Assistant) was on the
phone. He told her he was done and ready to get up, she told him to wait because she was on the phone.
He was sitting there for 25 minutes already and did not want to wait. He tried to get into his wheelchair by
himself and fell. After he fell, V3 CNA had another CNA (V20 CNA) assist her with getting R1 back up and
into his wheelchair. R1 stated, she never told the nurse that he fell. When he got back to his room, he
complained of the pain in his back and told the nurse he fell. The nurse said V3 CNA never told him R1 fell.
He was sent to the hospital where they told him he had crack in his spine. On 1/7/26 at 12:14 PM, V4
Licensed Practical Nurse (LPN) stated, he was the nurse caring for R1 the night he fell in the shower room.
He stated, he was at the nursing station and saw R1 pass by him with clean clothes in his hand. Some time
later, he saw the call light going off in the shower room, he ran to the room and saw V3 CNA and R1 in the
shower room. He went back to the nurses station. About 10 minutes later, he saw V3 CNA wheeling R1
back to his room. R1 then reported to V4 LPN that he was in pain and had a fall. V4 LPN asked, when he
fell and R1 told him just a few minutes ago in the shower room. R1 stated, he wanted to go to the hospital
because his back hurt so bad. He did send him to the hospital. After V3 CNA put R1 in his room, she went
outside. When she came back inside the facility, V4 LPN asked her why she did not report to him that R1
had fallen so he could assess R1. V3 CNA stated, another CNA was in the area and she helped get him up.
She was going to tell him. He told her, that is not ok and she must always report when a resident falls so
the nurse can assess the patient. On 1/7/26 at 12:20 PM, V3 CNA stated, R1 went to the shower room by
himself after she told him not to and he ended up falling. He didn't listen to me. She stated, she was fired for
the incident and she didn't understand why she was fired for it. She said she was not on her phone. She
also stated, she didn't remember the statement she had written up when asked about the information that
was in her statement (see statement below). R1's progress notes dated 8/10/25 shows, Around 3pm
resident went to the shower room to take a shower. Post shower, resident reported that he fell in the
bathroom. Writer asked resident how he got up from the floor, resident said he was helped up from the floor
by the CNAs who did not report to the nurse that resident fell. Resident complained of crucial spine pain
and that he wants to go to the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
145609
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145609
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hillside Rehab & Care Center
1308 Game Farm Road
Yorkville, IL 60560
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
hospital. V4 LPN's written and signed statement dated 8/12/25 shows, This writer saw the bathroom light
went off around 2:55pm on pm shift on 8/10/25, writer ran towards the bathroom, knocked at the door,
asking who was inside? V3 CNA replied she was in with R1. Writer then returned to the nurse's station. By
3:10pm, R1 was brought to his room on his wheel-chair by V3 CNA. The CNA never reported to writer that
resident had a fall. Around 3:15pm R1 reported to writer that he fell in the shower room, that his back is
hurting on his spine, that he wants to go to the hospital. Writer asked resident, when did he fall and how he
got up from the floor? R1 replied that V3 CNA got him up. Writer replies that how come he the nurse was
not called or informed? By 3:45pm when the CNA who went outside came back into the building, writer
asked CNA why she did not report that R1 had a fall in the shower room? CNA replied that she was going
to tell writer. Writer replied that, the CNA supposed to call for the nurse first with any fall. CNA replies that
she told resident not to take off his rubber shoes, that resident did not listen. She added that she did not
witness the fall. Which means she was not with resident prior to the fall. V3 CNA's written and signed
statement dated 8/10/25 shows, I told R1 not to take his shoes off in the shower and he didn't listen to me,
he stood up in the shower and slipped on the floor. V20 CNA's written and signed statement (no date)
shows, On 8/10 (8/10/25) I was in [another resident] room taking care of her. I was taking the trash, clothes
and linens to the soiled utility when I was in the soiled utility getting rid of the dirty clothes and trash V3
CNA approached me telling me that she told R1 to go to the shower room to take a shower. I asked her if
he was in the shower room. She told me yes. I told her that she should go in there and help him because he
can't take a shower by himself. I left the soiled utility and took the linens out to the shed. When I came back
V3 CNA approached me to tell me that R1 had fallen in the shower and asked me to help her get him up.
She had her gait belt on him and was lifting from the back, I was lifting him on his right side and he was
pulling himself from the bar and we got him into his chair. I did not know if she told the nurse or not. I had
just walked in from taking linens out. The facility's serious injury and communicable disease report dated
8/21/25 shows, .Final: Interviews conducted w/ (with) staff and residents regarding incident. Upon final
investigation, it was determined that resident slipped and had a fall while in the shower room. Resident
reported pain in his back, POA (power of attorney)/NP (Nurse Practitioner) notified and orders received for
resident to be send to the ED (emergency department) for further evaluation. On 8/11/25 , nurse on duty
called hospital to follow up on status of resident and at this tie nurse notified that resident was admitted to
hospital w/ dx (diagnosis) closed compression fracture of L1 vertebra per CT scan. Addendum to 8/15/25
final: Interviews conducted w/ staff and residents regarding incident. Upon final investigation, it was
determined that resident removed shoes and attempted to self-transfer when he slipped and had a fall
while in the shower room. CNA not present in the room at the time of the fall. On 1/7/26 at 10:35 AM, V1
Administrator stated, V3 CNA no longer worked at the facility following the incident with R1. She had a prior
incident with V3 CNA and this was the second time something had happened. She had left R1 in the
shower room by himself and she is not supposed to leave him alone. He fell and got a fracture. On 1/7/26 at
1:20 PM, V5 NP stated, the fall was the reason for R1's compression fracture. R1 is very impulsive and they
should not ever leave him alone. When he is done he will not wait for staff. R1's history and physical by the
local hospital dated 8/11/25 shows, Chief complaint: slip and fall in shower. History of Present Illness:
Briefly, R1 is a [AGE] year old other male with extensive pas medical history listed below is a skilled nursing
resident mostly wheelchair bound for last few years suffered a slip and fall in shower hitting his head and
started experiencing neck and back pain afterwards. Brought to the emergency room where CT showed the
has L1 compression fracture. Patient
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145609
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145609
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Hillside Rehab & Care Center
1308 Game Farm Road
Yorkville, IL 60560
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
admitted . The same report shows, Imaging: CT lumber spine without IV contrast: Result date: 8/10/25,
Impression probable acute low-grade compression fracture involving the inferior endplate of L1 is present,
new compared to prior CT. R1's Minimum Data Set, dated [DATE] shows, he is cognitively intact. R1's care
plan for ADLs (activities of daily living) functional status with a start date of 8/26/22 shows, he requires 1
assist with bathing.R1's care plan for falls with a start date of 11/11/24 shows, resident has a history of
falling and has had multiple falls. 2. R3's face sheet lists his diagnoses to include: pain in right knee,
vascular dementia; major depressive disorder and type 2 diabetes mellitus. R3's electronic medical records
shows, he had a fall on 10/7/25 resulting in a right leg tibia fracture. He had two falls on 10/19/25 resulting
in two separate emergency room visits. The second emergency room visit, he was admitted and the fall
resulted in anterior right 5th and 6th rib fractures. The facility's serious injury incident and communicable
disease report dated 11/13/25 shows, R3 had another fall on 11/12/25. Detailed incident summary: Initial:
R3 is a 79 y/o (year old) Caucasian male w/ BIM score 00 (cognition score- not cognitively intact). Resident
noted to be on floor laying on his L (left) side outside room. Resident reported pain to his back, L shoulder,
L hip. Resident transported to local ED (emergency department) for further evaluation. Final: Upon final
investigation, it was determined that resident's fall resulted in fx (fracture) to L femur, dx given at hospital.
R3's hospital communication with the facility from his hospital admission of 10/19/25 shows, V1
Administrator asking if the hospital can discuss memory care with the family, as it might be more
appropriate for him. The same documents also show, he had a 1:1 sitter while in the hospital. R3's progress
notes for 11/12/25 shows, Resident noted to be on the floor laying on his left side outside RM [ROOM
NUMBER].On 1/7/26 at 2:17 PM, V1 Administrator stated, R3 was very impulsive and had dementia. They
had discussed with the family that they felt a memory care unit was more appropriate for him. When he was
admitted on [DATE] to the local hospital, they asked the hospital to look for other placement however the
family insisted they wanted him to come back to the facility. He needed 1:1 support. They were not able to
provide 1:1 to care for him all the time but still accepted him back to the facility. On 1/7/26 at 2:34 PM, V6
Registered Nurse (RN) stated, she was his nurse for his first fall on 10/7/25. R3 was very impulsive. When
she was working she always had R3 with someone as best as they could otherwise he would get up and
fall. He was a 1:1 sometimes. They tried to 1:1 as much as they could. R3's care plan with a start date of
9/17/25 shows, he was at risk for falls due to his vascular dementia. The care plan lists interventions to
include: alarms located on chair and bed and keep in visual range of floor staff. The facility's falls
management policy dated 4/21/22 shows, Policy: It is the policy of [the facility] to assess and manage
resident falls through prevention, investigation, and implementation and evaluation of interventions.
Definition: The definition of a fall refers to unintentionally coming to rest on the ground, floor, or other lower
level, but not as a result of an overwhelming external force (e.g., resident pushes another resident). An
episode where a resident lost his/her balance and wound have fallen, if not for staff intervention, is
considered a fall. Unless there is evidence suggesting otherwise, when a resident is observed on the floor,
a fall is considered to have occurred. Procedure: .2. Resident's identified as high risk will have fall
prevention addressed on the plan of care. 3. If a resident falls, reports falling or is suspected of falling, the
following will be implemented: a. Assess for injury, provide treatment and document in the E.H.R. (electronic
health record).
Event ID:
Facility ID:
145609
If continuation sheet
Page 3 of 3