F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to provide supervision to prevent elopement for 1
of 5 residents (R5) reviewed for supervision to prevent accidents in a sample of 8. This failure resulted in R5
eloping through the front entrance at 2:38 AM, on 8/13/25, unsupervised and returning to the facility at 3:36
AM after staff found him approximately 1.2 miles from the facility.The Immediate Jeopardy began on
8/13/25 at 2:38 AM when R5, a confused resident, exited the facility unsupervised and was found 1.2 miles
away. R5 returned back to the facility with staff at 3:36 AM. On 8/19/25 at 9:03 AM, V1 (Administrator) was
notified of the Immediate Jeopardy. The surveyor confirmed by observation, interview and record review
that the Immediate Jeopardy was removed on 8/20/25. Findings include:R5's Face Sheet documented he
was admitted to the facility on [DATE] with diagnosis of, in part, epilepsy, moderate protein-calorie
malnutrition, cannabis abuse and schizophrenia.R5's Minimum Data Set (MDS) dated [DATE], documented
R5 was severely cognitively impaired and required supervision or touching assistance with transfers. R5's
MDS continued to document his ability to walk 10 feet on uneven or sloping surfaces (indoor or outdoor),
such as turf or gravel was not attempted due to medical condition or safety concerns. R5's Care Plan dated
7/7/25, documented he was at risk for elopement with the following interventions put in place for R5 to be
1:1 with staff date initiated: 07/02/2025; encourage R5 to keep busy with activities date initiated:
07/02/2025; give R5 an opportunity to talk about why he wants to leave, remind him that the doctor would
need to approve him leaving date Initiated: 07/07/2025; praise R5 when cooperative date initiated:
07/02/2025; when R5 begins to make statements that he want to go home distract with an activity, offer him
a drink, based on weather offer to accompany him to patio date initiated: 07/07/2025. R5's Elopement Risk
Assessments dated 7/7/25 and 8/14/25 documented he was at high risk. R5's Progress Note dated 7/6/25
at 5:03 PM documented, Code yellow called this nurse along with other staff exited the facility to retrieve
the R5. R5 noted at the end of the with staff following at a safe distance. Staff asked resident multiple times
to return to the facility. R5 cont. (continued) to refuse, R5 yelled he would not return and took off walking
faster. Local police arrived and was able to talk R5 into returning. R5 was transported back by cop car, and
c/o (complaints of) not wanting to stay and being locked in a prison when he has to work. R5 noted to be
mentally unstable and very confused. R5 agreed to wait in the dining room but states he will not stay here
at the facility. N.P. (Nurse Practitioner) and Admin (administrator) and management made aware.R5's
Psychotropic Provider Note dated 7/8/25 at 10:50 AM documented, 70 yo (year old) M (male) with
Schizophrenia, restlessness and agitations. Update obtained from R5 and staff. R5 pleasant and
cooperative with assessment. Recently admitted after being hospitalized for a witness seizure. Sitting in the
common area at time of assessment. R5 is an elopement risk and is disruptive with his behaviors.R5's
Progress Note dated 7/24/25 at 10:02 AM documented, R5 attempted to leave facility at 9:50 am. Staff able
to redirect patient away from door. R5
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
145613
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145613
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of Cahokia
3354 Jerome Lane
Cahokia, IL 62206
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
placed on 15-minute face checks at this time.R5's Progress Note dated 8/1/25 at 2:45 AM documented, R5
has been awake/up most of NOC (night), wanders halls and sits in dining room. Elopement attempt x 2, this
nurse able to redirect without difficulty. Frequent monitoring continues. R5's Psychotropic Provider Note
dated 8/1/25 at 1:01 PM documented, 70 yo M with restlessness and agitation and unspecified sleep
disorder. Update obtained from patient and staff. Patient pleasant and cooperative with assessment with
confusion. Noted to be ambulating the halls at time of assessment. Speech continues to be intermittently
nonsensical. Staff report that patient stays up most nights wandering the facility and attempting to
elope.R5's Progress Note dated 8/13/25 at 2:45 AM documented, R5 in bed at this time. At approx.
(approximately) 0300 (3:00 AM) staff hears front door alarm with no staff exiting building and no one seen
outside the front doors. Staff begins room checks for resident accountability. CNA (Certified Nursing
Assistant) reports that said resident is not accounted for. Administrator notified. Staff splits up and building
search repeated and other staff members outside of building to search with no results. 3 different staff
members leave facility in cars to search surrounding areas. Police notified by staff member/receptionist. R5
located on local street (street facility is located on) by staff member at approx. (approximately) 0325 (3:25
AM). Resident returns to facility via private vehicle. No injury noted. No distress. R5 states I just needed my
ID, I'm going to local town Call placed to ambulance for transfer of resident to have eval (evaluation) done.
Ambulance arrives at approx 0425 (4:25 AM) with 2 attendants and will be taken to local hospital for eval
and tx (treatment).R5's Ambulance Report dated 8/13/25 at 4:30 AM, documented he was being
transferred to a local hospital for a psychiatric evaluation after elopement from the facility approximately one
hour prior. R5's Progress Note dated 8/13/25 at 10:16 AM documented, R5 returned from local hospital with
no new orders.On 8/14/25 at 11:53 AM, V3, CNA, stated she is sitting one on one with R5 to make sure he
doesn't go outside. R5 was laying with his blanket over his body and head in bed while V3 sat in a chair at
the end of his bed. V3 stated she was not sure what happened, and this is the first time she's really had
direct care of R5 so she's not familiar with his behaviors or past if he's ever eloped.On 8/14/25 at 11:58 AM,
R5 stated he doesn't remember being outside the facility or at the hospital. R5 stated he was hungry and
felt messed up after being asked if he was hurt in any way. R5 did not respond to questions at times and
continued to lay in bed with his blanket over his head.On 8/14/25 at 12:35 PM, V1, Administrator, stated on
the night of the 12th to the 13th (August 2025), she saw via video footage, R5 exit the building
unsupervised at approximately 2:37 AM through the front door. V1 stated the receptionist working at the
time was on a lunch break but somebody really needs to sit up there while she is on break, and she was
educated on that after it happened. V1 stated staff called her at about 3:00 AM to let her know R5 had
eloped then shortly after that they found him between 3:00 AM and 3:30 AM. V1 stated her staff did a quick
head count twice after hearing the front door alarm and found that R5 was not in his room. V1 stated staff
reported they had seen R5 in his room about 10 minutes prior to him leaving the facility. V1 stated she is
currently investigating the incident of elopement on R5.On 8/14/25 at 1:42 PM, V5, Receptionist, stated she
was working the night R5 eloped. V5 stated she was on a lunch break when R5 got out the front entrance
and was told by another CNA when she was returning to the facility that a resident had gotten outside so
she turned around a left to look for them. V5 stated she saw R5 close to the board of education building, but
he didn't recognize her and told her he was going to the gas station. V5 stated she was nervous about
trying to get R5 into her car alone, so she called the police and waited with him. V5 stated after 10-12
minutes she called the facility because the police didn't show. V5 stated R5's CNA V6 was a male and
agreed to come help get him back to the facility. V5 stated R5 was not injured
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145613
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145613
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of Cahokia
3354 Jerome Lane
Cahokia, IL 62206
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
from what she could tell but he was out of breath when they got back. V5 stated R5's nurse, V7, gave him a
soda to drink. V5 stated she had seen R5 try to exit the building multiple times but was able to redirect him.
V5 stated R5 had not eloped for her before this. V5 stated the facility is keeping R5 safely supervised now
with a CNA 1:1 assigned to him. V5 stated staff do hourly checks to supervise the residents, door alarms
alert us and using visual site to keep residents safe from elopement. V5 stated she had concerns about R5
because he was a flight risk. V5 stated she had never been told not to leave the front reception desk empty
but after it happened, she was retrained and told someone needs to be up there at all times. V5 stated she
had told a CNA she was going to a local fast-food restaurant before she left. V5 stated she was not sure if
the front door alarm could be heard back behind the front doors. V5 stated she was gone for about 15-20
minutes after leaving at 2:15 AM but by the time she came back, R5 was gone.On 8/14/25 at 2:17 PM, V8,
Licensed Practical Nurse, LPN, stated she was working when R5 got out. V8 stated a CNA came to her and
said R5 was not in his bed so she got in her car and started looking for him. V8 stated she's never been
R5's nurse but she noticed the aides had been checking on him often. V8 stated his nurse said R5 was in
his bed just 30 minutes prior to him leaving. V8 stated she could not hear the front door alarm going off, but
she thinks one of the CNAs heard it and that's what prompted everyone to start looking for R5. V8 stated
R5 was not injured. V8 stated 1:1 supervision is put in place and frequent rounding is done to prevent
elopements. V8 stated the staff were doing everything they were supposed to do, and it still happened. V8
stated R5's room was not close to a nurse's station or any exits and cannot be seen from a nurse's station
either. On 8/14/25 at 2:34 PM, V9, CNA, stated her and V6, CNA, had been doing rounds the night R5
eloped. V9 stated V6 noticed R5 wasn't in his bed and continued to look for him then when he wasn't found
quickly, the code yellow for elopement was called. V9 stated for a code yellow everyone stops what they are
doing to search for the resident. V9 stated R5 had been in his room around 2:00 AM sleeping. V9 stated
they do rounds every two hours and she would take turns with other staff to walk by R5's room more
frequently. V9 stated V6 was in close proximity to R5 most of the night she thought. V9 stated interventions
to prevent elopement are frequent checks and psychosocial staff located on each hall. V9 stated everyone
was doing what they were supposed to. V9 stated she doesn't leave her section assigned and will sit on the
hall. V9 stated V6 noticed first that R5 was not in his room and then noticed the front door alarm had been
going off. V9 stated she was not sure how long it took for R5 to be found and doesn't think he was
injured.On 8/18/25 at 11:25 AM, V11, Registered Nurse, RN stated R5 usually stays quiet in his room, he
will have cigarettes outside but then goes back to bed. V11 stated every once in a while, R5 wants to leave
the building but she is able to redirect him by letting him know they can get things for him like cigarettes.
V11 stated R5 is usually confused that he still needs to go get things for himself like at the gas station or
the bank but is reminded we can do that for him here. V11 stated 15-minute face checks are implemented
for 24 hours after attempting to leave the facility and 1:1 but not sure how long for 1:1. V11 stated it is for
R5's benefit to be in a facility because he requires assistance to take care of himself safely. V11 stated it is
not safe for R5 to be outside unsupervised on his own because it could have the potential for him to get into
an unsafe situation such as someone else being afraid of him, he's a very tall guy. V11 stated R5's room is
not close to the nurse's station but is able to alternate checking on him frequently with the CNAs. V11
stated it's random when R5 is exit seeking, not sure what prompts it and not often.On 8/18/25 at 11:34 AM,
V12, CNA, stated R5 is pretty chill, he comes out to eat and then goes back to lay down, at nighttime he will
ask for snacks around 12:00 and go back to his room. V12 stated R5 just stays to himself, and he's never
tried to leave the building while he
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145613
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145613
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of Cahokia
3354 Jerome Lane
Cahokia, IL 62206
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
was working. V12 stated at nighttime, if R5 is out of his room, he will try to keep him occupied and redirect
him. V12 stated he keeps a close eye on all of his residents typically doing rounds every 30 minutes to an
hour. V12 stated R5 doesn't have many needs. V12 stated when assigned to R5's hall it is just his hallway,
and it's split with another CNA. V12 stated when he goes on breaks, he will let someone else know. V12
stated it's not safe for R5 to be outside the building on his own; he needs the assistance and direction of
staff to cue him and help with his care or it won't get done and wouldn't know how to get back.On 8/18/25 at
12:33 PM, V10, Medical Director, stated he was aware R5 eloped on 8/13/25 and expects staff does
everything they can to prevent. V10 stated being in a facility is necessary for R5.On 8/18/25 at 12:35 PM,
V13, Nurse Practitioner, stated she was aware R5 eloped on 8/13/25. V13 stated not only is it unsafe for R5
to be outside the facility unsupervised but it is unsafe for any resident to be unsupervised outside this
facility. V13 stated 1:1 supervision and frequent rounds help prevent elopement. V13 stated she expects
staff to be doing frequent rounds and for staff to be at the front reception door to know that no one has
gotten out. V13 stated the area this facility is in isn't the best and not many people are walking outside to
begin with. V13 stated it would be suspicious to see R5 walking alone at night outside.On 8/18/25 at 3:20
PM, in a joint interview with V1, Administrator, and V14, Corporate/Regional Nurse, V1 stated on 7/6/25 R5
left the facility but staff had eyes on him the entire time until police arrived to take him back to the facility
because he didn't want to come back. V1 stated R5 was then placed on 1:1 supervision for 72 hours with
no signs of elopement behaviors and put on 15-minute checks after that. V1 stated R5 was trying to leave
that time because he didn't have any more cigarettes. V1 and V14 stated R5's initial admission Elopement
Risk Assessment was high because they do that for new admissions to be safe being in a new
environment. V1 and V14 stated after that initial assessment was done, the social worker will complete
another one and update it in the records with their first visit. V1 stated the 6/23/25 assessment was high
because he was new and then on 6/30/25 he was re-evaluated and deemed not at risk and that is what we
were going off of prior to his elopement on 7/6/25.On 8/14/25 at 1:06 PM, the facility's video footage of R5
on 8/13/25 at 2:38 AM was reviewed and showed R5 exiting the front door of the facility unsupervised. At
2:40 AM, a person outside the front door appears but does not enter and walks away. At 2:51 AM, staff
appear inside the building checking the front door.On 8/14/25 at 2:47 PM, the facility's video footage was
reviewed and showed R5 returning to the facility on 8/13/25 at 3:36 AM accompanied by staff.On 8/14/25 at
1:05 PM, V1 activated the facility's front door alarm and went back to where the floor staff would be (past
two double doors after walking in the front entry doorway. V1 stated she could not hear the alarm. This
surveyor went past the double doors where staff would be working behind and could not hear the front door
alarm. V4 (receptionist) stated the front door alarm could not be heard past the double doors.The facility's
Elopement Policy last reviewed on 9/2022 documented residents who are at risk to elope are closely
supervised to keep them safe in their environment, while allowing them to move freely about the safe
environment. The policy further documented elopement occurs when a resident leaves the premises or a
safe area without authorization and/or necessary supervision to do so. It continued to document alert
residents are not in the same category of potential danger as the resident with impair cognition trying to
leave the facility. During the validation of the facility's abatement plan, on 8/20/25, some staff had not had
in-services regarding the elopement policy. The facility re-inserviced all staff on 8/20/25. The facility took the
following to remove the Immediacy which began on 8/13/25:Identification of Residents Affected or Likely to
be Affected: The facility took the following actions to address the citation and prevent any additional
residents from suffering an adverse outcome. Completion Date:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145613
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145613
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of Cahokia
3354 Jerome Lane
Cahokia, IL 62206
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
8/20/25.1. R5 returned to the facility and has been on 1:1 supervision since returning. Facility is looking for
alternate placement for R5. 8/13/25 Completed by V1, Administrator/V35 SSD (social services director)
RNC (regional nurse consultant) in-serviced V2, Director of Nurses, (DON) and V1, Administrator on
elopement policy 8/14/25 completed by V14, RN (registered nurse) RNC V2, DON/Designees to provide
in-serving on elopement policy to all staff by 8/20/25 or prior to the start of their next shift. All residents were
reassessed by the clinical leadership team, using the Elopement Risk Assessment Tool completed 8/14/25.
Completed by DON/SSD All residents identified as at risk for elopements have had their care plans
reviewed by the V36, MDS (minimum data set) nurses for resident specific interventions. Completed
8/14/25 The elopement binder was reviewed by the Regional Nurse Consultant, to ensure those residents
at risk for elopement, have a face sheet and picture in the binder. Completed 8/14/25. Facility has 24 Hour a
day Receptionist from 8/13/25 revised by V1, Administrator/Lead Receptionist V1, Administrator/Designee
In-Serviced All Receptionist on not leaving the Front Desk unattended 8/13/25. 2. Actions to Prevent
Occurrence/Recurrence: The facility took the following actions to prevent an adverse outcome from
reoccurring. Completion Date: 8/20/25 The DON/designee will in-service staff on facility elopement policy
once a month for the next 3 months. The DON/designee will audit all new admissions and readmissions
daily to ensure the Elopement Assessment Tool has been completed and that risk factors, safety measures,
and resident specific interventions are reflected on the care plan as well as updated on the individualized
service plan. A QAPI (Quality Assurance and Performance Improvement) PIP (performance improvement
plan) has been initiated to report on the above monitoring and auditing procedures. All findings from the
PIP will be presented at the monthly QAA (quality assurance and assessment) meeting. Monitoring/auditing
and reporting will continue for a minimum of three months.
Event ID:
Facility ID:
145613
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145613
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/20/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bria of Cahokia
3354 Jerome Lane
Cahokia, IL 62206
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0745
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and observation the facility failed to assist with financial matters for 1 out of 1 residents (R2)
reviewed for social services in the sample of 8. Findings include:R2's Face Sheet documented he was
admitted to the facility on [DATE] with diagnoses of, in part, metabolic encephalopathy, type two diabetes
mellitus, artificial left eye, lack of coordination, dementia, and cognitive communication deficit.R2's
Minimum Data Set (MDS) dated [DATE] documented he was moderately cognitively impaired and required
supervision or touching assistance with transfers and ambulation. R2's Care Plan dated 6/2/25 documented
he required assistance with daily care needs related to safety concerns and has impaired vision related to
his left eye prosthesis.On 8/14/25 at 11:45 AM, R2 could not answer appropriately when asked if he every
goes to the bank or if he wanted to close his bank account out. R2 could not recall going to the bank.On
8/19/25 at 12:15 PM, V1, Administrator, stated R2 had recently gone out to the bank and the teller called us
and said she was going to call us into the state. V1 stated R2 was brought to the bank by V15, Medical
Records, and V17, Transportation, to get R2's bank statements. V1 stated R2 needed to get his bank
statements because of a Medicaid Spend Down issue. V1 stated it was discovered during R2's
redetermination that he had too much money in his account for Medicaid to enroll him. V1 stated R2's bank
account statements were needed for this process in order for R2 to be eligible for Medicaid. On 8/19/25 at
12:24 PM, V16, Regional Business of Manager, stated the State of Illinois was needing R2's bank account
statements for redetermination for Medicaid but he couldn't access his accounts when he went to the bank
because he had no identification. V16 stated now we are in the process of getting him proper identification
to be able to get his account information. On 8/19/25 at 12:30 PM, V15, Medical Record, stated V16
needed R2 to go to the bank. V15 stated she went to R2's room and explained everything that was going on
and what was needed. V15 stated V17 was the one who took R2 to the bank. V15 stated while R2 was at
the bank, the bank teller called her and was concerned about what R2 needed. V15 stated she explained
everything about Medicaid and redetermination to the teller over the phone, but she had seemed
questionable about what was going on and because R2 didn't have identification, she wasn't able to do
anything. V15 stated she's not sure how transportation handles taking residents to the bank, but she thinks
if he was alert and ambulating then he went in by himself but V15 went in soon after.On 8/19/25 at 12:37
PM, V17, Transportation, stated he took R2 to the bank but wasn't sure why, only that the business office
needed him to go. V17 stated he got R2 inside the bank with the teller and then waited in the van until he
was flagged down by the teller because R2 couldn't communication or articulate to them what he needed
done. V17 stated R2 used his walker to ambulate. V17 stated the bank called V15 for clarification but they
were not able to complete anything due to R2 not having proper identification on him. On 8/20/25 at 9:50
AM, V1, Administrator, stated she would have expected R2 to be accompanied by a staff member at the
bank with providing assistance and assumed that had taken place. The facility's Resident Rights Policy
dated 8/1/22 documented the facility strives to consistently and fully comply with the various laws and
regulations, including but not limited to the treatment, services and needs of residents to attain or maintain
residents' highest practicable physical, mental and psychosocial well-being. The policy continued to
document the facility shall safeguard residents' financial affairs.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145613
If continuation sheet
Page 6 of 6