F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure the dignity of one (R8) resident out of three
residents reviewed for resident rights in a sample list of 17 residents. Findings include: R8's Minimum Data
Set (MDS) dated [DATE] documents R8 as cognitively intact. R8's Nurse Progress Note dated 8/17/2025 at
12:24 PM documents R8 was crying, stating staff was not listening, laughing at her (R8) and stated she
(R8) wanted to leave Against Medical Advice (AMA). On 8/27/25 at 10:00 AM, R8 stated on 8/13/25 she
was worried about R9 since R8 heard R9 screaming so loud. R8 stated she got herself up into her
motorized wheelchair and went out to the hall. R8 stated V2 Director of Nursing (DON) was yelling and
laughing at her (R8) because she was concerned about R9. R8 stated R8 had an abscessed tooth on the
upper Left back side in her mouth. R8 stated she woke up one day (8/17/25) and 'the whole Left side of my
face was swollen out to here' (pointing to Left cheek area). R8 stated R8 was telling the staff (V2 DON, V14
LPN and V20 LPN) about this and the staff yelled and laughed at her. R8 stated 'They (staff) were all
laughing at me. It made me feel so sad.' On 8/27/25 at 1:50 PM, V1 Administrator stated staff should
always treat residents with dignity and respect. V1 stated the staff should be more aware of residents. V1
stated R8 was not abused but the staff should be more aware of their conversations when residents are
within earshot. The facility policy approved December 2024 documents each resident in this community has
the right and will be afforded the right to a dignified existence, self-determination, and communications with
and access to persons and services inside and outside the community without interference, coercion,
discrimination or reprisal. No staff member or contracted provider of care will hamper, compel, treat
differently or retaliate against a resident for exercising Resident Rights.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 12
Event ID:
145636
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145636
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Charleston Rehab and Nursing
716 Eighteenth Street
Charleston, IL 61920
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to protect the rights of the residents to be free from
verbal/emotional abuse from staff and other residents. This failure affected seven of eight residents (R2, R4,
R5, R6, R7, R9, R13) reviewed for abuse on the sample list of 17. Findings Include:
1. R2's Medical Diagnosis List dated August 2025 documents R2 is diagnosed with Epilepsy.
R2's Care Plan dated 7/26/25 documents R2 has a diagnosis of Seizure Disorder. Staff are to administer
medications, protect from onlookers, provide post seizure treatment, and take vital signs and do neuro
checks post seizure.
R2's Minimum Data Set, dated [DATE] documents R2 is cognitively intact.
On 8/29/25 at 12:15 PM, R2 stated V13 Licensed Practical Nurse (LPN) often tells others that he is faking
his seizures. R2 stated this makes him feel upset and mad. R2 stated he (R2) does not fake his seizures,
and it is embarrassing that the nurse doesn't believe that he (R2) is dealing with seizures. R2 stated he
believes V13 hates his guts. R2 stated he is not stupid, and he knows V13 doesn't really care about him.
The Incident Report Investigation dated 8/4/25 documents on 8/4/25 R2 alleged abuse by V13 Licensed
Practical Nurse (LPN).
On 8/29/25 at 10:34 AM, V9 Certified Nurse Assistant (CNA) stated on 8/4/25, she walked up to the nurse's
station, R2 was sitting in a chair behind where V13 was standing. V13 Licensed Practical Nurse (LPN)
asked V9 to get R2's vital signs because R2 was having a seizure, and his arms were shaking and moving.
R2's head was down, and he was not responding. V9 stated V13 LPN turned around and bent down in front
of R2. V13 picked up R2's head and opened his eyelid. V9 stated at that point V13 said R2 was fine, and he
was faking it and if you look at his pupils you can tell. V13 claimed R2 was faking his seizures and repeated
these many times in front of R2.
On 8/29/25 at 12:40 PM, V1 Administrator confirmed staff should never be accuse a resident of faking a
seizure. V1 confirmed this could be very upsetting for R2 and could be considered emotional abuse.
2. R4's Medical Diagnosis List dated August 2025 documents R4 is diagnosed with Neurocognitive
Disorder with Lewy Bodies and Dementia with Psychotic Disturbance.
R4's Care Plan dated 8/29/25 documents R4 has behavior concerns related to aggression towards staff
and other residents. R4 is at risk for wandering.
R4's Minimum Data Set, dated [DATE] documents R4 is severely cognitively impaired.
3. R5's Medical Diagnosis List dated August 2025 documents R5 is diagnosed with Surgical Aftercare for
Left Femur Fracture.
R5's Minimum Data Set, dated [DATE] documents R2 is cognitively intact.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145636
If continuation sheet
Page 2 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145636
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Charleston Rehab and Nursing
716 Eighteenth Street
Charleston, IL 61920
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 8/27/25 at 2:31, PM V11 Certified Nurse's Assistant (CNA) stated on 7/22/25 she was standing at the
nurse's station when she heard R5 yell for someone to get out of her room. V11 stated she began to walk
towards R5 and entered R5's room. R4 was in R5's room and R5 was telling R4 to get out. R4 responded
by telling R5 she would whoop her a** (expletive). R5 responded by calling R4 a wench.
On 8/29/25 at 12:40 PM, V1 Administrator confirmed R4 and R5 had a verbal altercation and required
separation from staff. V1 confirmed the altercation could be considered verbal abuse.
4. R6's Medical Diagnosis List dated August 2025 documents R6 is diagnosed with Panic Disorder, Mild
Cognitive Impairment, Psychotic Disturbance, Mood Disorder, and Anxiety.
R6's Care Plan dated 7/3/25 documents R6 has a diagnoses of impaired cognitive function/dementia or
impaired thought processes.
R6's Minimum Data Set, dated [DATE] documents R6 is moderately cognitively impaired.
The Incident Report Investigation dated 7/6/25 documents alleged abuse occurred involving V3 CNA and
R6.
On 8/27/25 at 2:31 PM, V11 Certified Nurse Assistant (CNA) stated R6 does not enjoy eating in the dining
room and if she does agree to eat in the dining room, she likes to leave right after she is done eating. V11
stated on 7/6/25 V3 Certified Nurse's Assistant entered the dining room directly after R6 had finished eating
and was about to leave the dining room. V3 proceeded to stop R6 from exiting and attempted to feed R6
more food. R6 refused and began to get agitated however V3 continued to agitate R6 and would not allow
R6 to leave the dining room. V11 stated it seemed as though V3 wanted to agitate R6 and was trying to get
a reaction from her. V11 stated she got up and attempted to help R6 move away from V3 however V3 told
V11 that R6 could not leave and needed to stay in the dining room until everyone else was done eating.
V11 stated at that moment V10 CNA approached R6 and told her she was needed in her room for an
intravenous treatment. V3 then began to laugh and got up in R6's face and said, “Haha, you have to
go get poked”. V11 stated R6 appeared visibly upset and irritated. V11 confirmed she believes V3
was mentally abusive to R6 by being intimidating and controlling.
On 8/29/25 at 10:14 AM, V10 CNA stated on 7/6/25 she went to retrieve R6 from the dining room for an
intravenous treatment. When V10 approached R6, V3 stated R6 needed to stay in the dining room until
everyone else was done eating. V10 stated V3 had her feet up on R6's wheelchair as if she was keeping
her there. V10 stated V3 was being very rude and when V10 told them why she was taking R6 to her room,
V3 replied by getting inches away from R6's face and saying, “Haha, you have to go get
poked”. V10 confirmed she believes this could be considered mental or emotionally abusive
behavior by V3.
On 8/29/25 at 12:40 PM, V1 Administrator confirmed V3 was suspended pending an investigation related to
her mistreatment of R6. After the investigation it was determined V3 would be terminated. V1 confirmed the
facility does not tolerate resident mistreatment.
5. R7's Medical Diagnosis List dated August 2025 documents R7 is diagnosed with Dementia with
Behavioral Disturbances, Repeated Falls, Parkinson's Disease, Unsteadiness on Feet, and Need for
Assistance with Personal Care.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145636
If continuation sheet
Page 3 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145636
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Charleston Rehab and Nursing
716 Eighteenth Street
Charleston, IL 61920
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
R7's Care Plan dated 7/3/25 documents R7 requires assistance with Activities of Daily Living and Self Care
related to a self-care deficit.
R7's Minimum Data Set, dated [DATE] documents R7 is severely cognitively impaired.
The Incident Report Investigation dated 7/6/25 documents alleged abuse occurred involving V3 CNA and
R7.
On 8/29/25 at 10:34 AM, V9 Certified Nurse Assistant (CNA) stated on 7/6/25 she assisted R7 to the
bathroom. V9 stated R7 seemed a bit more tired than usual so she asked for help from another CNA V3. V3
laughed in V9's face and asked why V9 toileted R7. V9 stated she always toilets R7 before bed. V3 came
over to provide physical assistance and V9 and V3 assisted R7 in standing up. V9 stated R7 is slow moving,
and V3 did not want to wait for him to move so she shoved him over to turn his hips so he could sit down.
V9 stated she told V3 that she didn't want R7 to fall, and V3 replied she didn't give a f*** (expletive) if he
falls because she won't get in trouble anyway. V9 stated V3 said this in front of R7. V9 confirmed this could
be considered abuse.
On 8/29/25 at 12:40 PM, V1 Administrator confirmed V3 was suspended pending an investigation related to
her mistreatment of R7. After the investigation it was determined V3 would be terminated. V1 confirmed the
facility does not tolerate resident mistreatment.
The Employee Corrective Action Form dated 7/6/25 documents V3 was terminated for cursing near
residents and providing discourteous care of residents.
6. R13's undated Face Sheet documents medical diagnoses as Hemiplegia and Hemiparesis following
Cerebral Infarction affecting Left Non-Dominant side, Anxiety Disorder, Paroxysmal Tachycardia, Atrial
Fibrillation, History of Falling and Dependence on Wheelchair.
R13's Minimum Data Set (MDS) dated [DATE] documents R13 as cognitively intact. This same MDS
documents R13 as requiring supervision with eating, maximum assistance with bathing, dressing, personal
hygiene, bed mobility and is dependent on staff for toileting.
R9's Minimum Data Set (MDS) dated [DATE] documents R9 as severely cognitively impaired. This same
MDS documents R9 requires supervision with eating and moderate assistance with transfers.
R13's Initial Report to the State Agency dated 8/14/25 documents R9 cursed at R13 on 8/14/25.
On 8/29/25 at 1:25 PM, R13 stated he resides on the same hall as R9. R13 stated the morning of 8/14/25
R9 was in the dining room ‘yelling and cussing at everyone'. R13 stated R9 then passed R13 in the
hallway and R9 yelled ‘Stupid B****' (expletive) at R13. R13 stated R9 called him other curse words
that morning and at other times also. R13 stated R13 is not afraid of R9 but does not like to be called bad
names. R13 stated R9 also called R13 a ‘stupid b******' (expletive) that same morning.
On 8/29/25 at 1:36 PM, V16 Certified Nurse Assistant (CNA) stated R9 cursed at R13 the morning of
8/14/25. V16 CNA stated R9 was having behaviors that morning when R9 was in the hallway as R13 yelled
curse words at R9.
On 8/29/25 at 11:00 AM, V1 Administrator stated R9 is known to have violent outbursts with yelling,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145636
If continuation sheet
Page 4 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145636
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Charleston Rehab and Nursing
716 Eighteenth Street
Charleston, IL 61920
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
cursing and throwing items. V1 Administrator stated on 8/14/25, R9 was upset because his pencil
sharpener was missing. V1 Administrator stated R9 yells out regardless of who is around. V1 Administrator
stated that morning (8/14/25) R9 intentionally yelled curse words at R13.
The facility policy titled Abuse, Prevention & Prohibition Policy approved December 2024 documents each
resident has the right to be free from abuse, corporal punishment, and involuntary seclusion. Residents
must not be subjected to abuse by anyone, including but not limited to, facility staff, other residents,
consultants or volunteers, staff of other agencies serving the resident, family members or legal guardians,
friends or other individuals. The facility Administrator will be designated as the facility Abuse Coordinator
and will be responsible for overseeing the Abuse Prevention and Prohibition Program and directing any
abuse investigation. If the Administrator is not available to address this role, the Administrator will designate
a person “in charge” in their absence to fulfill the role. This person would normally be the
Director of Nursing. Resident to resident abuse includes the term “willful”. The work
“willful” means that the individual's action was deliberate (not inadvertent or accidental),
regardless of whether the individual intended to inflict injury or harm. Verbal Abuse is defined as the use of
oral, written, or gestured language that willfully includes disparaging and derogatory terms to residents or
their families, or within the hearing distance regardless of their age, ability to comprehend, or disability.
Mental abuse includes but is not limited to, humiliation, harassment, and threats of punishment or
deprivation. Mental abuse includes but is not limited to, abuse that is facilitated or caused by nursing home
staff taking or using photographs or recordings in any manner that would demean or humiliate a resident.
Event ID:
Facility ID:
145636
If continuation sheet
Page 5 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145636
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Charleston Rehab and Nursing
716 Eighteenth Street
Charleston, IL 61920
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to report allegations of mental abuse on two separate
occasions affecting one (R8) resident from staff interactions to the State Agency timely out of three
residents reviewed for Abuse in a sample list of 17 residents. Findings include:R8's Minimum Data Set
(MDS) dated [DATE] documents R8 as cognitively intact. R8's Nurse Progress Note dated 8/17/2025 at
12:24 PM documents R8 was crying, stating staff was not listening, laughing at her and states she wanted
to leave Against Medical Advice (AMA). On 8/26/25 at 12:10 PM, V1 Administrator was informed of an
allegation of mental abuse of R8 from staff V2 Director of Nursing (DON), V14 Licensed Practical Nurse
(LPN) and V20 LPN on 8/13/25. V1 stated this allegation was never reported to the State Agency. On
8/27/25 at 1:40 PM, V1 Administrator stated she was not made aware of R8's allegation of mental abuse
from staff on 8/13/25 nor 8/17/25. V1 stated she was made aware through her own record review of R8 on
8/27/25. V1 Administrator stated staff should always report any allegation of abuse directly to the
Administrator. The facility policy titled Abuse, Prevention & Prohibition Policy approved December 2024
documents each resident has the right to be free from abuse, corporal punishment, and involuntary
seclusion. Residents must not be subjected to abuse by anyone, including but not limited to, facility staff,
other residents, consultants or volunteers, staff of other agencies serving the resident, family members or
legal guardians, friends or other individuals. The facility Administrator will be designated as the facility
Abuse Coordinator and will be responsible for overseeing the Abuse Prevention and Prohibition Program
and directing any abuse investigation. If the Administrator is not available to address this role, the
Administrator will designate a person in charge in their absence to fulfill the role. This person would
normally be the Director of Nursing. Resident abuse must be reported immediately to the Administrator. The
Administrator will ensure a thorough investigation of alleged violations of individual rights and document
appropriate action.
Event ID:
Facility ID:
145636
If continuation sheet
Page 6 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145636
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Charleston Rehab and Nursing
716 Eighteenth Street
Charleston, IL 61920
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to assess, provide timely treatment, provide
complete urinary catheter care, prevent cross contamination during wound care for one (R10) resident out
of four residents reviewed for Urinary Tract Infections (UTI) in a sample list of 17 residents. These failures
resulted in R10 obtained a Penile wound at facility which caused pain, additional medicated treatment and
additional specialty physician appointments. Findings include:R10's undated Face Sheet documents R10
admitted to the facility on [DATE] with medical diagnoses documented as Metabolic Encephalopathy,
Chronic Heart Failure, Muscle Wasting and Atrophy, Need for Assistance for Personal Care, Chronic Kidney
Disease, Morbid Obesity, Infection and Inflammatory Reaction due to Indwelling Urethral Catheter,
Alzheimer's Disease, Obstructive and Reflux Uropathy, Retention of Urine and Urinary Tract Infection (UTI).
R10's Minimum Data Set (MDS) dated [DATE] documents R10 as moderately cognitively impaired. This
same MDS documents R10 requires moderate assistance with bathing, personal hygiene, transfer,
maximum assistance with dressing and is dependent on staff for toileting. R10's Care Plan revised 1/6/2025
instructs staff to anchor indwelling catheter tubing high on R10's thigh to reduce pulling/tethering on the
penis. R10's catheter should not be pulled tight. This same care plan documents R10 has redness on the
tip of penis. Staff will monitor and inform wound care of skin.R10's Physician Order Sheet (POS) dated July
2025, and August 2025 documents a physician order starting 7/25/25 to apply Zinc cream to R10's penis
twice a day. R10's Skin Sweep assessment dated [DATE] documents No Findings. R10's Nurse Progress
Note dated 6/30/25 at 6:47 AM documents R10's head of Penis was red and excoriated with no drainage.
This note documents wound nurse was notified of reddened area. R10's Nurse Progress Note dated
7/15/25 at 1:49 PM documents R10 complained of pain to his Penis. This note documents R10's head of
Penis was excoriated. This note documents wound nurse was notified of reddened area. R10's Urology
Progress Note dated 7/16/25 documents (R10's) Catheter NOT anchored!! Catheter changed and
anchored to (R10) thigh. Make sure (catheter) is anchored properly to (R10) thigh. R10's Shower Sheet
dated 7/22/25 documents R10's perineal area is red. This same sheet documents R10 complained of his
perineal area as 'itchy'. R10's Shower Sheet dated 7/24/25 documents R10 was Bleeding from Penis at
catheter site. This same shower sheet documents R10 was complaining of bleeding in his urinary
incontinence brief and in 'lots of' pain. R10's Nurse Progress Note dated 7/24/25 at 4:27 PM documents
R10's tip of Penis was reddened. This same note documents an order for Zinc was requested. R10's
Weekly Skin Check dated 7/26/25 documents R10 has excoriation to his Penis. This same skin check does
not include measurement, drainage, nor assessment of wound.R10's Shower Sheet dated 7/29/25
documents R10 was complaining of irritation at the head of his Penis. R10's Nurse Progress Notes dated
8/16/25 at 4:33 PM, 8/17/25 at 1:02 AM, 8/17/25 at 5:22 PM and 8/18/25 at 5:24 AM documents R10's
physician ordered Zinc cream was not available to apply to R10's Penile wound. On 8/27/25 at 11:35 AM,
V16 Certified Nurse Assistant (CNA) completed indwelling urinary catheter care and perineal care for R10.
V16 CNA did not fully retract R10's Penile Foreskin when cleaning R10's Perineal area. R10's proximal
head of his Penis was red, open with a small amount of bleeding. R10's indwelling urinary catheter was not
secured to prevent tethering. On 8/27/25 at 11:50 AM V17 Registered Nurse (RN) completed R10's Penile
wound treatment. V17 RN did not change gloves nor perform hand hygiene between cleansing R10's Penile
wound and applying R10's prescribed Zinc cream. V17 RN did not fully retract R10's Penile Foreskin to fully
expose R10's filleted Penile wound. V17 RN applied R10's Zinc cream with contaminated glove used to
cleanse blood from R10's filleted Penile wound. On 8/27/25 at 12:10 PM, V16 Certified Nurse Assistant
(CNA) stated she did not fully retract R10's Penile
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145636
If continuation sheet
Page 7 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145636
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Charleston Rehab and Nursing
716 Eighteenth Street
Charleston, IL 61920
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Foreskin for cleansing due to R10's filleted Penile wound was bleeding. V16 CNA stated R10's entire area
should have been cleansed including underneath R10's Penile Foreskin.On 8/27/25 at 12:15 PM, V17
Registered Nurse (RN) stated she forgot to wash her hands after cleansing R10's fillet Penile wound and
prior to applying R10's Zinc treatment. V17 RN stated she should have not used her gloves to apply R10's
cream. V17 RN stated she was unable to see R10's entire filleting of R10's Penis due to she did not fully
retract R10's Penile Foreskin. On 8/29/25 at 1:40 PM, V2 Director of Nursing (DON) stated R10 did not
admit to the facility with any Penile wounds. V2 DON stated R10 should have his catheter secured at all
times to prevent tethering. V2 DON stated R10's Penile wound is directly caused by the constant pulling of
his urinary catheter. V2 DON stated there is no reason the facility should be out of a commonly product
such as Zinc Oxide. V2 DON stated R10's Zinc is a physician order and should be followed. V2 DON stated
R10's Penile wound has worsened while R10 as stayed at this facility. V2 DON stated the facility is not able
to provide any documentation of R10's Penile wound assessment and/or monitoring. R10's Physician Order
Sheet (POS) dated July 2025, and August 2025 documents a physician order starting 7/25/25 to apply Zinc
cream to R10's penis twice a day. The facility policy titled Urinary Catheter Care approved December 2024
documents staff are to secure the catheter after providing catheter care. This same policy instructs staff to
ensure the catheter remains secured with a leg strap to reduce friction and movement at the insertion site.
Catheter tubing should be strapped to the resident's inner thigh. The undated facility Skills Checklist for
Changing Dressing/Treatment instructs staff to wash and dry hands thoroughly after cleansing wound and
prior to applying new gloves to apply treatment.
Event ID:
Facility ID:
145636
If continuation sheet
Page 8 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145636
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Charleston Rehab and Nursing
716 Eighteenth Street
Charleston, IL 61920
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to effectively supervise an unalarmed and
unlocked facility exit door. This failure resulted in R3, a resident with a diagnosis of Dementia, eloping
unnoticed from the facility and exiting through the facility courtyard towards the facility parking lot area. The
facility also failed to identify and document any root-cause for R3's elopement in their elopement
investigation. R3 is one of three residents reviewed for supervision in the sample of 17. Findings include:
R3's Medical Diagnosis sheet (8/27/2025) documents R3's diagnoses including Dementia, Weakness,
Muscle Wasting and Atrophy, and Unsteadiness on Feet. R3's Orders sheet (8/27/2025) documents the
order May be up ad-lib (at liberty) per plan of care. R3's Elopement Assessment (6/4/2025) documents R3
is cognitively impaired, independently mobile, and has the elopement risk factor of a recent mental status
change. R3's Resident Assessment (6/10/2025) documents R3 has severe cognitive impairment.R3's Care
Plan (8/27/2025) documents R3 only requires a minimal level of staff assistance as needed for
ambulation.The facility incident report (8/8/2025) documents V5 (Certified Nursing Assistant) noticed R3
walking on a sidewalk outside of the facility on 8/2/2025 and retrieved R3 back into the facility and to R3's
bedroom. On 8/27/2025 at 1:45PM, V5 reported being in R15's room on 8/2/2025 providing care to R15
and when V5 looked through R15's window, R3 was visible outside of the facility walking down a sidewalk
along the side of the building with R3's walker. V5 reported immediately going outside to retrieve R3 back
inside of the facility with R3 stating to V5 at the time it's a beautiful day outside and I just got turned around
and need to go home. V5 reported turning R3 around to go back into the facility and R3 then stated Oh,
there's my home. V5 denied any door alarms were sounding when R3 eloped from the facility. V5 reported
R3 must have exited the building through an exit door located in the hallway near R3's room leading to a
courtyard and then out of the courtyard to the sidewalk where V5 found R3. V5 reported the courtyard has a
swinging gate that leads to a sidewalk located along the exterior building perimeter and the gate was
unlocked and open the day R3 eloped due to the facility mowing contractor being in and out of the
courtyard area to [NAME] grass. V3 reported R3 ambulates independently and R3's cognition is so-so and
hit or miss. V5 reported the hallway exit door to the courtyard was always kept unlocked and unalarmed so
residents who smoke independently could access the facility smoking area located inside of the courtyard
without staff supervision. On 8/29/2025 at 10:48AM, the swinging gate leading from the above courtyard to
the sidewalk and building exterior was closed but unlocked and easily opened by the surveyor. The facility
Elopement policy (June 2025) documents It is the policy of this facility that all residents are afforded
adequate supervision to provide the safest environment possible and Should an elopement occur, the
facility's QAPI Committee shall determine the root cause of the elopement and review the facility's systems,
policies and procedures, and responses to elopements to identify areas of opportunity for improvement.The
facility's Elopement investigation related to R3's 8/2/2025 elopement does not identify or document any root
cause for R3's elopement occurring on 8/2/2025 and does not document the hallway exit door above was
unsupervised, unlocked, and unalarmed when R3 eloped from the facility. The same investigation fails to
document the courtyard exit gate was unlocked at the time of R3's elopement.
Event ID:
Facility ID:
145636
If continuation sheet
Page 9 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145636
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Charleston Rehab and Nursing
716 Eighteenth Street
Charleston, IL 61920
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to document a resident (R3) elopement and subsequent
investigation in the resident's medical record. This failure affects one resident (R3) of three reviewed for
elopement in the sample of 17.Findings include:R3's Medical Diagnosis sheet (8/27/2025) documents R3's
diagnoses including Dementia, Weakness, Muscle Wasting and Atrophy, and Unsteadiness on Feet. R3's
Orders sheet (8/27/2025) documents the order May be up ad-lib (at liberty) per plan of care. R3's
Elopement Assessment (6/4/2025) documents R3 is cognitively impaired, independently mobile, and has
the elopement risk factor of a recent mental status change.R3's Resident Assessment (6/10/2025)
documents R3 has severe cognitive impairment.R3's Care Plan (8/27/2025) documents R3 only requires a
minimal level of staff assistance as needed for ambulation.The facility incident report (8/8/2025) documents
V5 (Certified Nursing Assistant) noticed R3 walking on a sidewalk outside of the facility on 8/2/2025 and
retrieved R3 back into the facility and to R3's bedroom. On 8/27/2025 at 1:45PM, V5 reported being in
R15's room on 8/2/2025 providing care to R15 and when V5 looked through R15's window, R3 was visible
outside of the facility walking down a sidewalk along the side of the building with R3's walker. V5 reported
immediately going outside to retrieve R3 back inside of the facility with R3 stating to V5 at the time it's a
beautiful day outside and I just got turned around and need to go home. V5 reported turning R3 around to
go back into the facility and R3 then stated Oh, there's my home. V5 denied any door alarms were sounding
when R3 eloped from the facility. V5 reported R3 must have exited the building through an exit door located
in the hallway near R3's room leading to a courtyard and then out of the courtyard to the sidewalk where V5
found R3. V5 reported the courtyard has a swinging gate that leads to a sidewalk located along the exterior
building perimeter and the gate was unlocked and open the day R3 eloped due to the facility mowing
contractor being in and out of the courtyard area to [NAME] grass. V3 reported R3 ambulates
independently and R3's cognition is so-so and hit or miss. V5 reported the hallway exit door to the courtyard
was always kept unlocked and unalarmed so residents who smoke independently could access the facility
smoking area located inside of the courtyard without staff supervision. On 8/29/2025 at 10:48AM, the
swinging gate leading from the above courtyard to the sidewalk and building exterior was closed but
unlocked and easily opened by the surveyor. The facility Elopement policy (June 2025) documents It is the
policy of this facility that all residents are afforded adequate supervision to provide the safest environment
possible and Should an elopement occur, the facility's QAPI Committee shall determine the root cause of
the elopement and review the facility's systems, policies and procedures, and responses to elopements to
identify areas of opportunity for improvement.The facility's Elopement investigation related to R3's 8/2/2025
elopement does not identify or document any root cause for R3's elopement occurring on 8/2/2025 and
does not document the hallway exit door above was unsupervised, unlocked, and unalarmed when R3
eloped from the facility. The same investigation fails to document the unlocked courtyard exit gate was
unlocked at the time of R3's elopement.On 8/29/2025 at 1:23PM, V2 (Director of Nursing) reported being
unsure if R3's medical record in the facility documented R3's elopement occurring on 8/2/2025.R3's nursing
progress notes (August 2025) do not document R3's elopement.R3's electronic medical record
(undated/accessed 9/2/2025) does not document R3's elopement incident on 8/2/2025.On 9/2/2025 at
1:32PM, V2 reported V2 would look again in R3's medical record for documentation of the elopement and
V2 reported being unsure if the elopement was documented anywhere except in the Risk section of R3's
electronic medical record (a portion of R3's EMR not normally accessible to medical staff or nursing staff).
Event ID:
Facility ID:
145636
If continuation sheet
Page 10 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145636
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Charleston Rehab and Nursing
716 Eighteenth Street
Charleston, IL 61920
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to wear the proper Personal Protective
Equipment (PPE) for one (R8) resident on Enhanced Barrier Precautions (EBP) out of three residents
reviewed for Urinary Tract Infections (UTI) in a sample list of 17 residents. Findings include:R8's Minimum
Data Set (MDS) dated [DATE] documents R8 as cognitively intact. This same MDS documents R8 as
requiring maximum assistance for toileting and moderate assistance for dressing, personal hygiene and
bathing.R8's Electronic Medical Record (EMR) documents R8 is on Enhanced Barrier Precautions (EBP)
due to R8 having a history of a Multi Drug Resistant Organism (MDRO) and currently has an indwelling
urinary catheter. On 8/27/25 at 2:00 PM, V15 and V16 Certified Nurse Assistants (CNA) provided indwelling
urinary catheter care and perineal care for R8. R8 had a sign on the wall outside her door next to the floor
that read 'Enhanced Barrier Precautions' (EBP). V15 and V16 did not wear gowns when providing direct
catheter care and perineal care for R8. V16 CNA emptied R8's urinary drainage bag which contained 450
milliliters (ml) of dark orange, hazy urine without wearing a gown. R8's room did not contain any disposal
bins for contaminated Personal Protective Equipment (PPE). R8's garbage cans inside her room did not
contain any PPE that had been disposed of. On 8/27/25 at 2:20 PM, V15 and V16 Certified Nurse
Assistants (CNA) both stated they should have worn gowns when providing direct cares for R8. V16 CNA
stated not wearing the proper PPE could result in cross contamination to other residents. On 8/29/25 at
10:45 AM, V21 Assistant Director of Nursing (ADON)/Infection Preventionist (IP)/Registered Nurse (RN)
stated staff should wear the appropriate Personal Protective Equipment (PPE) when providing direct cares
such as indwelling urinary catheter care, perineal care and emptying of a resident's urinary drainage bag.
V21 stated the purpose behind a resident being placed on EBP is due to that resident has had a history of
a Multi Drug Resistant Organism (MDRO) and/or has an indwelling device. V21 stated R8 has both a
history of MDRO and has an indwelling urinary catheter. V21 stated R8 is high risk for obtaining another
infection which could be spread if the staff do not wear the proper PPE. The undated facility policy titled
Infection Prevention and Control Manual-Enhanced Barrier Precautions (EBP) documents EBP involve
gown and glove use during high-contact resident care activities for residents known to be colonized or
infected with a Multi Drug Resistant Organism (MDRO) as well as those at increased risk for MDRO
acquisition (such as residents that have wounds or indwelling medical devices). High-contact resident care
activities where a gown and gloves should be used include providing hygiene, caring for or using an
indwelling medical device and performing wound care.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145636
If continuation sheet
Page 11 of 12
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
145636
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Charleston Rehab and Nursing
716 Eighteenth Street
Charleston, IL 61920
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Keep all essential equipment working safely.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to check their medical equipment on a timely basis to ensure
the medical equipment is in good working condition. The failure of maintaining the Automated External
Defibrillator (AED) prevented the use of the AED during an episode of Cardiac Failure for one resident (R1)
reviewed for Cardiac Failure in a sample of one. Findings include:Progress notes for R1 dated [DATE] at
7:01 PM document R1's return from the hospital to the facility with the diagnosis of Acute Respiratory
Failure with Hypoxia. On [DATE] staff was sent to get V25 Registered Nurse (RN) due to R1 having an
episode of not breathing and unresponsive. V25 asked staff to take R1 to his room and place him on the
bed with the cardiac board behind R1's back and to obtain the cardiac cart due to R1's medical status. On
[DATE] at 9:56 AM, return call from V25 RN (Registered Nurse) was received and V25 stated R1 's head
was bent over and R1 still had a weak pulse and was breathing slowly. V25 asked the following CNAs to
take R1 to his room and put him to bed. V26 and V27 took R1 to his room and put him in bed with the code
board behind his bag. I (V25) had called EMS while they (CNAs) were putting R1 into the bed. After R1 was
in bed V26 went to get the code cart and equipment. Upon returning with the code cart compressions were
being done by V27 and I (V25) hooked up the AED to R1's chest. The AED would not work I don't know if
the battery was dead or what the problem was. We started doing chest compressions and V26 was using
the Ambu bag. EMS arrived and they took over the situation with R1. R1 was pronounced dead by EMS
after performing compression with R1 for 20 minutes. EMS called the coroner and R1's body was taken to
the local hospital morgue due to not listing a funeral home on his admission papers.On [DATE] at 2:04 PM,
V2 Director of Nursing stated No I do not believe the AED would have changed the outcome for R1. The
girls started doing the CPR procedure immediately. We do not have the AED here anymore and the last
time it was checked was last of June. The AED was not checked on [DATE]st to [DATE]th and on [DATE] we
found out it was not working. The AED should be checked daily. We have a form we use to check off the
equipment was checked.Facility policy titled Automated External Defibrillator, Use and Care Of. This policy
is undated. The section titled Maintaining the AED: states 1. Check the device and perform maintenance
tasks, as directed in the AED Manual.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
145636
If continuation sheet
Page 12 of 12